Idea Cellular — Bill payment not updated | |||||
I was using idea cellular services and closed the connection since 2 years. I was asked to pay a fee of rs. 635 though i paid while closing. Again just to avoid confusion i paid the amount on the number provided by idea customer care executive ([protected]) as my number was appearing in express pay list. I sent the receipt of the same to shreya desai (Happdeal. [protected]@gmail.com) but the payment was not updated. Now i got the mail from supportmh to pay the bill rs.635. This is harassment from ideacellular. Some strict action has to be taken from govt. To avoid these kind of harassment to other people Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Customer,
We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular