[Resolved]  Idea Cellular — extra bill for fake data

Address:Faridabad, Haryana, 121001

I bought around 8 number services for corporate use without an internet connection, but during the last bill payment, they had charged me with around rs. 1836.38 for total while this number [[protected]] bill was Rs. 657 and when I asked the customer care for this much amount they answered that we have been using internet services by this number while there wasn't a single byte used by mobile phone. they harassingly said if you will not pay the bill we will send some goons at your office break all of your stuffs
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Oct 28, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta
Complaint comments 

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My idea sim is from andhra pradesh [protected] am showing no service frm this mornong can u please help me with this.
Idea Cellular Customer Care's response, Sep 23, 2019
Verified Support
Dear Customer,

As per our recent communication, we request you to kindly visit nearest idea store for the same. For further assistance, kindly contact us on 12345 or 198. 

Regards,
Prajakta
I am sending PORT messages to 1900 but it is not sending, and i wants to port my idea into jio because the idea sim is not working properly, i am facing alot of problems in idea, network issue, call drops are a major. Kindly solve this issue
Idea Cellular Customer Care's response, Sep 19, 2019
Verified Support
Dear Csutomer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
I want to port out from Idea network but when trying to send the SMS to 1900 to generate the code, SMS is not being sent. At the same time i am able to send SMS to other contact no. without any issue. Also i did a 12/- recharge SMS pack but still no luck.
Idea Cellular Customer Care's response, Sep 19, 2019
Verified Support
Dear Csutomer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

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