[Resolved] Idea Cellular — Fake Bill and Harassment | |||
My number is [protected]. I am using Idea since long time i changed my number from Vodafone to Idea. My uses are not that much so i usually get 300-400 Rs bill. For September, I got 1237Rs bill. I asked to Idea this much of billed amount no one is there to respond and to justify this issue. I wrote hundreds of mails to their customer care email id and never got satisfactory reply. I spoke to their customer care executives as well. One day, i got 4 messages "Dear customer, Thank You for downloading Fun_Mall from SYMBIOTIC YOU HAVE BEEN CHARGED RS 30". while i did not download anything. I am really having hard time because my services have been deactivated since Sep 25th, 2013. Looking for quick action on this issue. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
did you read my mail carefully?
And if it is due GPRS use than i have activated 98 Rs pack for that.
What about ""Dear customer, Thank You for downloading Fun_Mall from SYMBIOTIC YOU HAVE BEEN CHARGED RS 30"" this download ?
Go through you Facebook page there are hundreds of customers complaining about the same.
And if it is due GPRS use than i have activated 98 Rs pack for that.
What about ""Dear customer, Thank You for downloading Fun_Mall from SYMBIOTIC YOU HAVE BEEN CHARGED RS 30"" this download ?
Go through you Facebook page there are hundreds of customers complaining about the same.
Dear Customer,
Our efforts in contacting you could not be established.Please share your alternate contact number for us to reach you and address your query.
Thanks & Regards,
Customer Care, Idea Cellular
Our efforts in contacting you could not be established.Please share your alternate contact number for us to reach you and address your query.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We have thoroughly checked your Idea account details and it is found that the charges are levied correct in your bill towards GPRS as per plan assigned. Moreover, we regret to inform you that your number has been temporarily disconnected due to non payment. Thus, we would request you to clear your outstanding amount. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular