[Resolved]  Idea Cellular — Fraud idea company postpaid to prepaid

Address:

Indore, Madhya Pradesh, 452016

Dear idea,
[protected] ye mera postpaid number hai mene 2 month pahle indore ke indprast tower idea office me prepaid krne ki request dali thi idea company ka pura process follow kiya tha jisme mene apne documents diye the sath me bill pay kiya aur extra advance bill ka payment bhi liya gaya uske bad kaha new sim card de rhe hai uska bhi payment kiya then kaha gaya ke apka postpaid number 3 se 4 din me prepaid ho jaega. lekin 2 weeks ho gaye mera number prepaid nhi hua mai phr idea office gaya aur compaint ki uske bad woh kehte hai ki hamne apko invalide sim card de diya tha ye hamary galti thi isliye apka prepaid account nhi ho paya. then unhone dusra sim card diya aur phir se kaha ke 3 se 4 din me apka number prepaid ho jaega lekin mene 3 week wait kiya lekin phr bhi nhi hua me already 4 se 5 bar idea offic visite kar chuka tha aur har bar mujhe 3 se 4 ghante waha wait kerna parta tha phir uske bad counter per number aata tha isliye mene bad me idea office nhi gaya aur idea custumer care per complaint likhana shuru kr di kam se kam 7 complaint likhai mujhe 2 month ho gaye complaint likhate likhate ki mera postpaid se prepaid number ker diya jaye pher resolve ke liye call aata aur kehte ki ham 3 se 4 din me apka number prepaid ker denge aur woh lo compaint token close kr dete lekin mera kam abhi tk hua hi nhi aur idea wale upper se bill per bill bana ker bheje ja rhe aur sath me abhi outgoing bhi band kr di thi mazburan mujhe bewajha ka bill pay krna pada take outgoing chalu ho lekin abhi tk mera postpaid se prepaid number nhi hua idea walo ne mujhe bahot pareshan kiya hai ager ab bhi mera number prepaid nhi kiya gaya to me ab idea per fraud ka case karunga