[Resolved]  Idea Cellular — Harrasment through deduction of balance

Hi,

My name is vishakha [protected], i have been using this idea service for the past 9-10 years .

I have been badly harrassed by the customer executive by not resolving my issue .

My balance is contionuosly getting deducted without any reason and when i am checking my balance in fraction of seconds it is showing diffrent balance.

There is a glitch in your system and for which i have lost my rs 400/- above than that mental harrasment .

I want one executive to completely adress my problem by calling me as, i am encountering 6-7 executives and in every call i have to explain the same thing

Since morning

Ihave spoken to

Abhishek singh

Harpal singh

Shivani

Neetu
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Aug 5, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
never go for idea.. please go for MNP to other operator...
Dear Customer,

As per your telecon with our customer service associate on 8th July 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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