[Resolved]  Idea Cellular — Huge postpaid bill

Address:

Pune, Maharashtra, 411028

Hi, i am mayur using idea postpaid since last year . My no is [protected] . Last month i change my plan 549 to i plan 299 . In which i selected 8 packs which contain 400 local minute and 1 gb 2g data . After i finished with my free data i got msg frm idea company that to huge savings on internet get booster packs worth rupees of 50, 75 and 100 . I use them as i needed and took another booster pack within pack . But i got surprize when the bill of 6875 rupees given to me . Then i asked to customer care abt such huge amount they told me that " booster pack is not for i plan holder thats why u got such big amount and u have to confirm before booster pack activation " my question is" if it is not for i plan holder then why u sent me the msg to activate the booster pack ?????
Later they give me discount of 4500 and told me to pay 2300 appox !!!
Now in the current month i activate the 2g booster pack of 2gb data worth rupees 199 appox 10 days ago . As soon as i activated booster pack they msg unbilled amount of 2000 rs in just 2 minutes . That mean i will again get huge bill at my upcoming billing date
( my humble request to idea plz dont snacth our money on the name of data pro ration charge as we are ur loyal customer .. Plzzzzz put attention in our matter )