[Resolved]  Idea Cellular — Idea data offers

Address:Chennai, Tamil Nadu, 600001
Website:www.idea.com

Idea offering *121# for special data offers, i got the msg the for rc246 2gb 4g data. After i recharge i found that they have credited 1gb in 4g and 1gb in 2g, when i enquire with customer care they saying that plan is 1gb in 4g and 1gb in 2g.. They just make us fool by giving false msg, again today i checked with *121# the offer showing the same as 2gb 4g data. There is no professionalism with their serice,, its worst to check the customer like this... And 2g what they provided for 1gb is never browse and still i have 900 mb when my data is kept on for 24hrs.. So its useless...
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Aug 26, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 17, 2016
Idea Cellular Customer Care's response
Dear Customer,

In order to resolve your concern, we need your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
May 18, 2016
Idea Cellular Customer Care's response
Dear Audumbar Jadhav,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
May 18, 2016
Idea Cellular Customer Care's response
Dear ramakriahna rao,

We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile to block the SIM. Also, you may visit nearest My Idea for new SIM card. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
May 18, 2016
Idea Cellular Customer Care's response
Dear anil k maurya,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
May 18, 2016
Idea Cellular Customer Care's response
Dear sharad[protected],

We tried contacting you on your primary Idea number and alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
May 18, 2016
Idea Cellular Customer Care's response
Dear Anil k Maurya,

As per your telecon with our customer service associate on 18th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Complaint comments 

Comments

Idea — Recharge

My idea no is [protected]. I took plan on 19 Oct 15 of 152 net pack for 1 GB 3G data 30 days but got only 462 MB. Kindly add remaining data.

Idea — To close my mobile no without any information

My idea no is [protected]. without any information company was closed my mobile no. they don't give me any information by call and sms. and they also don't give me proper information. so i want to complait about it

Idea — Idea

200 is deducted from my cell number [protected] without my concern. they activate different package on my number

Idea Cellular — I lost my cell phone along with idea sim card idea cell no. 9542633620 block the sim card

I lost my cell phone along with idea sim card idea cell no. [protected] block sim card and give duplicate same number sim card

Idea Cellular — Network issue problem

Dear Sir, i have face network broblem before 3 days on my home (nr-aspass mandir, godadra, surat) gujarat. so plz provide me permanent solution of this problem while before its full network available on this place...mob-[protected]

Idea Cellular — About plan change

Dear Sir, I have idea postpaid number [protected] on the monthly rent 100/-. But from the month of October my plan has changed into 150/- Please re change my monthly rent 100/-

Idea — Use bad laulge

[protected] he phone no just block the sim

Idea Cellular — Lost my idea postpaid number want to get blocked

My idea postpaid number [protected] has lost please block this as soon as possible so any body couldn't missuse it.

Idea Cellular — Call Baring

I dont have any incoming and outgoing call from my idea n. [protected]. when i call any n. my call ended without any action. my internet work passivity. please solve my problem.thank you

Idea Cellular — Recharge amount deducted from account but transaction failed

As stated above the recharge amount of 150got deducted but transaction failed and it was written to contact [protected]@billdesk.com.for queries...how do i get back the money and why are the services. So slow to act

Ideacellular — Sim activation

I port my idea sim from MP region to Tamilnadu but now nor new sim nor old sim is working what should I doo and no signal to call on 59059 then how to activate my sim it has took 3 week.

Idea — Lost sim card

I lost my sim my mobile no is [protected] my name -amit pallav plz block my sim immediately as soon as possible

Idea Cellular — Disturbing a No.

An idea no. Is disturbing me.No. is +91 [protected] .I will be thank full to u .i[censored] help me out of this problem.and please provide me the customer details.

Idea Cellular — I am doing payment by zat recharge site

Sir, what is the status of transaction id 1248180.please its urgent thanks

Idea Cellular Limited — After closing Internet scheme got notice from company about not paid bill

Bill is paid on 30th may 2015. And closed the Internet scheme on these ([protected]) no. On same day. After closing the scheme we will got notice from idea cellular limited. For extra charges..

Idea Cellular — Sim not activated even in 15 days

I got a new idea sim 15 days ago and had submitted necessary documents but still sim is not activated.Please activate my number asap [protected]

Idea — I want incoming or outgoing detail

01/08/2015 to 16/092015

Idea — Not conform

Plz sir meray no say mcent conform nahi ho raha hai plz usay conform kar do my no is [protected]

Idea Cellular — Reminder for providing Call history

Please provide me last 120 days call history of my idea prepaid mobile no . [protected]

Idea — Disturbance from number 9911983154

Hi i am receiving disturbing vulgar and unacceptable calls from this number.Please take action against the user and help in stopping women abuse.This is Idea delhi number..please take action.

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