[Resolved]  Idea Cellular Ltd — Cheated in idea postpaid service

Address:

Mumbai City, Maharashtra

My Name is Nasir Hotagi, I had been taken Idea postpaid service after ported out from my Vodafone postpaid earlier in july 2013, after getting repeated sales call from their allies, I had promised to be given same tariff as i was getting in vodafone, including free unlimited 2g internet, which i was getting in vodafone, and also i had provided them with my vodafone bills which supported this, and also i was told u would be getting bill less than vodafone as per your current usage, but to my complete disappointment i was charged rs 4800, 2 months bill in which aproximate rs 4000 charges levelled against my 2g internet usage, which is normally rs 299 unlimited at every service provider, i complaint about the same, on customer care where i was told to write mail, which i did, and i reicived a froud call from their allies asking me to pay charges for voice calls which is around 800rs, and rest will be waived off which is for internet usage, i trusted and paid same charges, and to my disappointment again, the same number never picked off my call, since i feel it is only for dupe customer, then again I followed up with customer care, they ask me to visit my idea store, which was mostly closed down, finally i visited koparkhirane my idea, which was open, and i had made waited for atleast 1 hour due to problem in their system...after 1 hour, checking their details, i was simply told that we cant do anything, i asked furthur point of action, any senior managment persoan, but they refused to say anything, finally they disconnect service to my no [protected] which i was using from past 5-6 years and i was paying timely bills and happy with earlier service provider..vodafone, just for switching to indian brand i joined idea, but i was complety harrased and duped by them, again chain of harransement started by sending me notice, and giving me calls and my frequenty contacted no..ie my office personal, relatives, freinds, saying that i have been trailing under legul trail and in which they have been refered as witness by myself, and started getting calls from them asking about which case?? blah blah blah, , , this is the worst experience with my entire life about any service provider...i urge everyone to think twice before any services from Idea cellular ltd.