[Resolved]  Idea Cellular — my new prepaid sim is not working

Hi i applied for converting my postpaid connection to prepaid which was completed on 4th september since then the new sim is not working and cell displays "no service" after putting in the new prepaid sim. Idea customer care do not respond properly. Such unethical practice i believe is done either to haress the customer or discourage them for going to prepaid services.
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Oct 14, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
Idea Cellular Customer Care's response
Hi,

As checked, your prepaid number is active.

Regards,
Simranjeet Arora.
Complaint comments 

Comments

Dear sir
I would like to request you that I Sk Alauddin R/O 8no chungi firozpur cant Punjab My No is [protected] and FIR no[protected] kindly block this number and reply me

Regards
Alauddin
Idea Cellular Customer Care's response, Sep 23, 2017
Verified Support
Dear Customer,

As checked your number is already blocked.

Regards,
Lakshmi.
Hi dear sir iam using idea sim .i want incoming&outgoing last3months
This is my number :[protected]
This is my mail id sir [protected]@gmail.com
Thank you so much sir your helping ness
We are waiting to look yours feed back
Thx
Idea Cellular Customer Care's response, Sep 23, 2017
Verified Support
Dear Customer,
We request you to Email us on [email protected] for above mentioned details.
Regards,
Lakshmi.
Respected Sir,
Today Morning I bought idea sim card and also submitted all neccessary documents.
then i called to 59059 but still it is not activated.
Please suggest me for the same.
Thank You.
Idea Cellular Customer Care's response, Sep 23, 2017
Verified Support
Dear Customer,
We request you to share your Idea contact number to assist you.
Regards,
Lakshmi.

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