[Resolved]  Idea Cellular — No out going calls on idea 3G.

Address:

Bangalore, Karnataka

I am unable to place any outgoing calls from my two idea numbers [protected] and [protected] from Monday afternoon onwards. I made series of calls to the customer care and even visited the idea store. I was asked to reset my phone, wait for 4 hours, wait for 10 hours, replace sim and so on…and till yesterday evening no one was listening properly and unable to understand the issue. Yesterday, I was there in the Idea store for two hours and the manager over there tried many options and found that the calls are failing when I am on 3G (no issues when I am on 2G, same case with both the numbers) Its almost 4 days now without a resolution. Also, all my communication IDs have been marked as resolved without a resolution. The issue started on August 3rd and today is Aug 9th...Very very pathetic service.