[Resolved] Idea Cellular — Payment of idea bill not paid to the company | |||||
Urgent reminder... I am nitin kumar and i had paid rs. 750 towardsmy mobile no. [protected] of idea. The payment has been deducted from my but yet not paid to idea company thus my mobile has stopped from outgoing calls. You have said by message that you will transfer the amount ti i wallet but you site does not have the facility of i wallet... The transaction id : 0sw80xi79hsgj7b472nw dated[protected]... Please do the needful at the earliest... Iother wise we'll be forced to take action agianst you Was this information helpful? | |||||
Aug 31, 2016 Complaint marked as Resolved Verified Support May 14, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 16, 2016 Idea Cellular Customer Care's response Dear Customer, We have noted your concern. Please give us some time to get back to you. Thanks & Regards, Customer Care, Idea Cellular. Verified Support May 16, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 14th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular. | |||||
 4 Comments | |||||
Comments
My IDEA postpaid mobile No. [protected] has not been recharges but has been deducted from my account. The Transaction ID is 0SW80XI79HSGJ7B472NW on[protected]. Please refund the amount in my account.
Reply
My idea moblie no [protected]. Balance of 93 deducted today at 7.20pm though I don't make any such request. Called up customer care but they are not providing any complaint number and harrasing us tremendously . They are just making people fool by doing this. Idea is just chating people ...
Dear Saikatpande,
We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
Our efforts in contacting you could not be established. Please share your suitable time for us to reach you and address your query.
Thanks & Regards,
Customer Care, Idea Cellular.
Our efforts in contacting you could not be established. Please share your suitable time for us to reach you and address your query.
Thanks & Regards,
Customer Care, Idea Cellular.
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