[Resolved] Idea Cellular — Re activation of idea number

Sahil2185

from Hisar, Haryana

Address:

Agra, Uttar Pradesh, 125050

I using this idea number from Feb 2017.
I is permanently disconnected from idea on 13 April 2017 due to non payment of outstanding dues of rs 322.
I have paid all payment on 13 April 2017 and it was updated by vodafone on 17 april 2017.due to non updation by vodafone idea has permanently disconnect my phone number.i have contacted idea they told me to contact vodafone and vodafone told me to coordinate with idea.as there is no dues to vodafond.

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May 27, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

Idea Cellular Customer Care's response Dear Sahil,

Please share your alternate mobile number and we will take a closer look at it for you.

Regards,
Sonal

Apr 21, 2017

Updated by Sahil2185 My alternate number is [protected]

Verified Support

Apr 21, 2017

Idea Cellular Customer Care's response Dear Sahil,

We have noted your contact details. We will revert with an update shortly.

Regards,
Shruti

Verified Support

Apr 24, 2017

Idea Cellular Customer Care's response Dear Sahil,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Sonal