[Resolved]  Idea Cellular — Refund of recharge

Address:	Satara, Maharashtra, 415525
Website:	www.ideacellular.com

Hello sir,
My Name is Milind Bhoite. i m from Pune, maharashtra and i am Value added customer of Idea Cellular. This is My mob no. -[protected]. Today I Made Two Recharge of same amount worth 1251/- each for idea 3g internet for 28 days validity. One is Made by my brother from mobile retailer shop. and another made by me from online site Paytm. This all happen due to i don't received first recharge message earlier. second recharge made only 17 min after 1st one. so i called customer care. They said, your complaint are filled and we will credit this amount to your account. But i don't receive any complaint Number so i called back. another one idea Representative said no any compliment filled before. and we cant refund any money back to your account. i request to him to add mobile internet data and validity of that two recharges but he decline for it. i said to add this money worth 1251/- to my main account so i can made recharge with USSD in next month. but idea said we cant activate any internet plan more than 249/.
from all communication with that representative(second one) i get info that idea only give one recharge benefit against my two recharge. my first one recharge which made just 17 min before of second recharge are lap. and i cant get any benefits of first recharge. (No 1-[protected] which i given by second representative)

i feel very frustrated with idea service which i suppose to best before.
if their is any possibility to give me justice. please help me with refund money or give me my benefits for two months against my two recharge.
my alternet number is [protected](if required)
thanks