Idea Cellular Complaints & Reviews

मेरे नंबर से 34 रूपये काट लिए गए हैं और किस चीज़ के काटे हैं ये पता नहीं। ऐसा पहली बार नहीं हुआ है, इसी वजह से मैंने अपना नंबर भी बंद करने के लिए request डाली थी लेकिन उन्होंने कहा सर...

On 3rd June at 10:14 am I have been charged with 100 rupees for some juice up thing which i never intended to have.

Tried calling the customer care but the automated system is putting a real person through the phone line.There have been similar past experiences on another idea number as well . Therefore, I would like the company to look in the matter and disburse my credit back into the account.

A quick reply...

Hai.I purchased this sim card 1mnth ago [protected].It was completely network error I wanted to call many times complete single call as well .I complained to idea customer care office in Muttil Wayanad Kerala. after inspection they given me new simcard .it was a manufacturing defects from your company ..
Today I found your company deducted 15 rupees from my credited balance as new sim card charges .
Why should I pay for your...

मैरा नाम राकेस कुमार है और मैने अपने नं.पर rs 5 का
Rracharge kiya जिससे मुझे local idea call 30paise/min. After fitst 120 sec. (120sec.1.5paise/min.) का benefit मिला 90दिन के लिये जिसका message मेरे पास है लेकिन
जब आज मैने एक फोन पर 19sec....

Hi,

I complained about VAS service activation on 19th May but idea didn't contact me for the same. Some service was activated without my consent which i got it deactivated instantly. But still it has been added to my bill. Please don't compell your user to waste their precious time in doing complaints and all. Either remove that amount from my bill. If its really not possible from my side then do let me know and being honest...

Reference to idea postpaid connection in the name of self.
The current bill plan is nbs-399 and was taken by me in march 2015. As per the bill plan the extra usage of internet (Over 1gb free) will be charged @0.5p/10kb. This rate was stated by idea representative in email to me.

In my bill for the month of may 2016. The extra usage, above 1 gb has been charges @1p/10kb.
The gprs usage is shown as - 1733560 kb...

Inspite of being a very old stayed customer of idea thus company has not provided me any voice offers till now. So finally decided to port idea no [protected] to other network operator as there is many exciting offers in other network. so decided to port my idea number to other network else idea provide me voice offers on my number.soon going to port my idea number to other company network.please tell me the procedure of porting me the number....

From last one month i am facing problem with signal strength with idea, hence i am not able to receive and make calls to customers. Same problem facing by all the idea users in main building.

Today i have called mr. Vishnu ([protected])/representative from idea and came to know that, their tower in this area was not working from last one week and it will take one more week to restore. The reason for this is the building in which...

This is my fourth day that you deactivated my sim, even though i submitted my documents. I have been trying to explain my problem to idea in email as well as in phone. But there is no solution. I don't know what is happening to my sim.

I have been using this sim for 10 years. Suddenly it was deactivated without a notice.

I will explain everything again. My name is pejjai nagaraju. My mobile number is [protected]....

Myself asokk chakraborty e-mail [protected]@gmail.com recharge for 1 gb of idea cellular by 146₹. As they took more time i activate on daily basis at the cost of ₹5/- per day. They have deducted my 1gb data without informing me. I contact with customer care of the company. They inform me as i have taken daily pack they have deducted my 1 pack ie ₹146/- pack.
You are there for requested to look into it.& do the needful.
Thanks,...

I have received message informing activation of game buzz service on 2nd June 1.16 am. And they have charged me Rs.75. Because i had not activated it i sent message of deactivation as soon as i received message.On calling customer care they have explained me that it has been activated through some internet page pop up where as i have not given the consent to any request. I request u to please refund me Rs.75...

Hi
I am your customer using a prepaid mobile no. [protected] I am facing problems with your company's sim. I noticed that your company is deducting fake call charges from my account which is not fair. Your company had been deducting money from my account since long time. It only came to my knowledge yesterday when my phone switched off at 2pm. The following calls were made from my carrier which I noticed when I switched it back on.br...

Hi, i am vinay kumar jha. I did the Rs 15 Recharge on 31 may from mobikwik wallet on idea number [protected] but i did not get the balance. so, i call to customer care and talk with customer care regarding this problem but he did not solved my problem. he is telling i did not have any record for this. but i also have the transaction no EN[protected] and all the details. so what should i do for this please suggest me....

Dear Sir, I request you kindly resolve the issue o[censored]nexpected amount Rs.3418.98 bill against mobile No.[protected] for the month of April-May payable by May 31, 2016, It is also submitted that I approached the local idea office and complaint of the matter but the issue was not resolved, I have deposited the amount of Rs.3419/- as they assured the amount will be adjusted in the next bill, but I am not sure.The person sitting in the Local Idea...

Hello,
Vas service called "game buzz" has been automatically subscribed and activated on my idea number [protected] today (01/06/2016) at 4:07 pm, and they have charged rs 75 for this.
On calling the idea customer care and complaint number (198) and explaining them the situation, they refused to refund the balance and told me that the service has got activated via some internet page. But i have not activated it myself from any...

Sir
i have applied for port out from idea and my letter had been rejected 3-4 times without assigning any valid reason from company and when they told me contact idea office they r answerless and as a senior citizen at age of 73 years, the company is harrasing me by not giving me permission to port out and i have to go to their office again and again. i would like to complaint in consumer court for all my coroperate connections so...

Dear Sir/Madam,

The above mentioned mobile number has very harassed to my sister. he has send chip message and talking foul language with her from long time.

I have tried call to him many times but he is master mind he has diverted his mobile number to another switch off mobile number.

Some information found out that the above mobile number is idea prepaid and these numbers circulated in Rajasthan...

My name is joginder singh duhan. I have purchased a 4g net setter dongle and plan 750+ from idea store (Aryaman enterprises booth no. 90, opposite silvy park, phase -10, mohali. Pin - 160064 mohali, punjab)

First issue:
4g wifi net setter bill not provided to us by idea store manager

Second issue:
During the face to face conversation with idea store incharge, we told him for plan activation 750+...

— forwarded message —
From: arpitt dixit
Date: thu, mar 3, 2016 at 10:21 am
Subject: re: fw: fw: conversion of mobile no.[protected] into personal connection
To: mahendra kumar


Dear sir,
As per airtel privacy policy i am unable to provide screen shot.


Thanks and regards

Arpit dixit
Corporate services
[protected]
A_arpitt....

I have been using Idea post paid service on mobile number [protected] before one and half months. With this letter I want to narrate my problem with Idea Company. My issue is as below:

I use the MY IDEA mobile application for billing information. On 27th may, 2016(Friday), when I checked in my Idea Mobile Application, I could find that there were already about Rs.5 credited in my account. I want to mention that the company...