[Resolved] Idea Cellular — Regarding bad network | |||||
Hello My name Ashutosh Kumar and Mobile no is [protected] and Alternate no Is [protected]. Last 3 month I am very dis point to Idea cellular Network services and idea customer care executive given very bad performance. When i Called CCE and told complain regarding Network They do not give sufficient response and always told that your problem resolve within 1 week but they response was very bad. Finally I Decided to Port no in other Network Services and also advise to our friends, relative that never used idea network. Very Very bad Idea Network Services and also very bad response of Senior Customer Care Executive and Head Customer Services . Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||||
 5 Comments | |||||
Comments
From Last 3 Month, you told it but not giving proper resolve.
Dear Customer,
We tried contacting you on your alternate contact numbers however were unable to reach you. Please share a suitable time to speak for us to address your query.
Thanks & Regards,
Customer Care, Idea Cellular.
We tried contacting you on your alternate contact numbers however were unable to reach you. Please share a suitable time to speak for us to address your query.
Thanks & Regards,
Customer Care, Idea Cellular.
9.30 AM to 5.30 PM
Dear Customer,
As per your telecon with our customer service associate on 4th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 4th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular