[Resolved]  Idea Cellular — Repeated and irritating calls for a bill payment

Address:New Delhi, Delhi

Dear Sir/ma`m, This is to inform you that I have been getting repeated calls for the past 4-5 months for a bill payment of around Rs2600 for an idea post paid connection. I had taken the sim in July or August 2014. But as it was not activated for any use, I had broken and thrown the same that time. I don`t know how these illiterate and indisciplined idea guys are claiming a bill of some amount for quite a no. of months. I am not able to understand that without using the sim for a single minute how is it possible to generate a bill. I had been ignoring their calls as I thought that it was their misunderstanding of some kind but again today, a lady named Nisha gupta from a no. [protected] called me and was talking nonsense in a highly indisciplined, disrespecting and irating tone kindly make sure stern action is taken against this lady and the the mobile service providers. They must ensure proper records of their customers and their billing system whatsoever they are using. With Regards Rahul Thakur [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 16th Jan 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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