Idea Cellular — Rubbish service from executives

Address:

Kapurthala, Punjab

Dear concern, I made a request from postpaid to prepaid my idea no. [protected] on 27/05/2015 at our idea store, opp. veterinary hospital, railway station road, Kapurthala office under the guidance of one of your executive Mandeep / Sonia. she called me on 27/05/2014 from her number [protected], and she told me to meet her at his office at idea store, opp. veterinary hospital, railway station road, kapurthala, 144601. then i visit that store, where she is not present, then i called her on his given number from your idea store executive. i said that i am not able to find there, then she said she is working with back office at jalandhar. then i made my payment of rs. 1125.00 ( rs. 900 of last two months bill +rs.200 for postpaid to prepaid conversion charges + rs. 25 for new prepaid sim. after that she said she will log my call and it will take maximum 48 hours. then i called her after 48 hours on[protected], then she said she logged my call on 28/05/2015 instead of 27/05/215. the again i called her on 30/05/2015, then she said it will be active by 30/05/2015 evening at any cost. but again there is nothing happened, then i continuously make calls or messages to her but she is not responding either on call or message. i am really so much harassed with this, i can't told you how much i m disturbed with this such a non serious service provided by your executive. it is really a shameful act shown by ur executive. these type of executives are really a concern for ur company's prestige. it is really a disappointing service. kindly look into this. Parminder Singh kapurthala [protected] [protected]