[Resolved]  Idea Cellular — Unauthorized deduction of rs. 229/- & rs.50/- towards bounced cheque for mobile no.[protected]

Address:380006
Website:IDEA Cellular Ltd.

Date: sun, 8 may 2016 20:32:44 +0600
Subject: unauthorized deduction of rs. 279/- towards bounced cheque for mobile no.[protected]

Subject: subject: unauthorized deduction of rs. 279/- towards bounced cheque for mobile no.[protected]

Dear sir,
Please refer my idea bill dated 25.4.2016 wherein it is stated that my cheque for rs.830/- got bounced on presentation but factual position is that the said cheque was not presented to my banker pnb, ashram road, ahmedabad and i also not received any intimation from my banker for bounce of cheque and no bounced cheque charges levied by my banker.

On enquiry with my bank i come to know that said cheque was not presented by idea for clearing and bank have no record of any bounce cheque of rs. 830/- given to idea for payment of bill dated 25.3.2016.

Further till date i have not received bounced cheque from your end which clearly indicate that cheque was personally handed over to idea show room at ambawadi circle was not presented for clearing & may be misplaced.

Therefore it is requested that cheque bonce charge of rs. 229 & late payment charge of rs. 50/- should not be charged on me as i have not received back my cheque for rs.830/- till date so i may please be refunded rs.279/- for unauthorized deduction or may be adjusted in next bill failing i will be compelled to move consumer forum for justice.


M. H. Parmar

Mobile-[protected]
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Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Good for me help full
Dear sir
Please send me call details for last 15 days 27.02.2016 to 10.03.2016 of idea number. [protected]
Idea Cellular Customer Care's response, May 9, 2016
Verified Support
Dear ashok1994,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular
Res.sir
i always receives the bill upto 300. but this time it is increased to 505/- which is extra 200/-
Idea Cellular Customer Care's response, May 9, 2016
Verified Support
Dear nandkumar1993,

We understand your concern and regret the inconvenience. To assist you further, please share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
I need my number [protected] missed call or incoming call deatil[protected] to15-o2 2016 ki
Idea Cellular Customer Care's response, May 9, 2016
Verified Support
Dear Customer,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Mohanlal Parmar,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Mohanlal Parmar,

As per your telecon with our customer service associate on 10th May 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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