Idea Cellular — Unethical behaviour, threatening me by phone by notice for payment of already paid bill and closed sim | |||
My self anjali shrivastava i had purchase 3 postpaid sim but after some time idecide to surender 2 sim which is not in use idea customer care executive told me on phone that pay all overdue charges and mail written request on [protected]@gmail.com then they close my both sim i pay all bill amount and mail them with payment proof receipt. Then i thought sim is close. But after some time they again starts calling me for payment of further month again i told them about mail.Then they start threating me form different number that they are calling from consumer forum and they are having frozery case against on me i told them i already clearall overdues but very harshaly they replied me that ihad to pay all what they demanding then i denied to pay . They send me notice via advocate NITIN SINGH BHATI . Mob. [protected] on 14/07/2015 for payment of Rs882/- & Rs921/- respectively and today 01/08/2015 one man called me by Mob.[protected] he told me he is SI of Allahabad police and having a forzery case and very badly he told me for payment of dues amount otherwise he process my case to local bhopal police station They are mentally harrash me i am totaly frustate what i can do seriously they puzziling me very much even i cant work in my office pls help me i am having proof of email and payment receipt, enclose here with Was this information helpful? | |||
3 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
my alternate mobile no is [protected] issue is not resolved call me any time
thanks & kind regard
anjali shrivastava
thanks & kind regard
anjali shrivastava
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular