[Resolved]  Idea Cellular — upc not generating

Address:Bhopal, Madhya Pradesh, 462026

Idea has become a company of scammers. I want to opt out of its services but they are not generating a UPC code. I have sent the PORT 96******** message several times to 1900 but still there has been no reply. Please resolve this issue. The network of idea is very bad where I live. Also they do not give as near good offer as jio does.
This is a serious disregard of laws put forth by TRAI and hence this should be resolved.
While scrolling through the website I saw various other complaints on the same issue. IDEA should be penalized for this.
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Sep 10, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. We would like to inform you, that request for mobile number portability was raised for mentioned number and the same has been closed on 20/07/18.

Regards,
Neha
Complaint comments 

Comments

Call history of 6months
regular call and duration
Idea Cellular Customer Care's response, Aug 9, 2018
Verified Support
Dear Customer,

We would like to inform you, that to get the call details for the Idea contact number you can mark an e-mail on [email protected] or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>xyz@gmail.com. Also, you can register your e-mail id via My Idea App/ Web. However, we are sorry to inform you that we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators for last six months. For further clarification, kindly share your idea number to assist you better.

Regards,
Neha
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g). My no. Is [protected]
Idea Cellular Customer Care's response, Aug 9, 2018
Verified Support
Dear Customer,

As per recent communication, you've confirmed that your concern with regards to SMS issue has been resolved.

Regards,
Neha
My phone was missing during travilling a train journey via ndls to sln
rahul dsp's reply, Jul 2, 2018
8808456890 SIM WAS MISSING
Idea Cellular Customer Care's response, Aug 9, 2018
Verified Support
Dear Customer,

As per recent communication, you've confirmed that your concern is resolved as you've exchanged the sim for mentioned number.

Regards,
Neha

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