[Resolved] Idea Celluler — Executive Billing and unethical Practice to Defame | |||
I am also a victim of their excess billing same as you, My Idea No.is [protected]. I have sent them mail seeking clarification requesting them to look in to my average bills for previous billing . I have not got any clarifications from them. Instead I am getting threatening calls from somebody at times telling that he is speaking from advocates office, sometimes they tell me that it is from a court. Now day before yesterday a call telling that he is from Police Station and asked me to record his name as Mr.Rana. It does not stop here He is contacting most of my contact numbers from like my daughter, Sister, friends and my office assistant. He does not limit his official level. When he contacted my office assistant day before yesterday who is not fluent in Hindi when he enquired about me she has just said PATAA NAHI meaning she does not know where I had gone. The gentleman Who calls himself Mr.Rans tells my assistant that we speak over phone whole day and night and how come she does not know about my whereabouts. FROM THE IDEA TEAM I NOT ONLY SEEK THE REASON FOR EXCESSIVE BILL BUT WHY THEY ARE USING MY CALL REGISTER TO CONTACT AND COMPLIANT ABOUT MY NONPAYMENT OF DISPUTED BILL TO MY CONTACTS.DOES IT NOT AMOUNT TO ENCROACHING MY PRIVACY? DOES IT NOT ATTRACT DEFAMATION. MY INTENTION IS HONESTLY NOT OT CHEAT THE COMPANY WHICH HAS PROVIDED ME THE SERVICES BUT VISA- VIS I DO NOT WANT TO BE GET CHEATED. V.MOHAN RAO KARTIK ENTERPRISES 91-[protected] Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 12th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 12th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We understand & regret the issue with your Idea mobile bill. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular