[Resolved]  Idea — they deduct my 125 rupess balance

Hii sir, myself Deepak Sharma Its my no. [protected] I'm using idea sim card . But yesterday company deduct my approx. 125 balance :'( Its enough Actually i had atleast 200mb 3g internet data on my sim card When i called customer care They said you used your whole data between yesterday 7am. To 10:30 am ( only within 3.5 Hours ) I used data but maximum 30mb to 40mb .. they blame myself lier ... i swear if it was really my fault .. i didn't call them .. i accept it .. They consume my whole data .. and blame me about it Sir . please help me (( look at these screen shot .. i1st photo you can see 128 rs. Balance nd in 2nd photo its only 3 rs. Nd O MB data mb left))
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Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We understand & regret the issue with your prepaid balance. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried calling you on your given numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

Our efforts in contacting you could not be established. Please share your suitable time for us to reach you and address your concern.

Thanks & Regards,
Customer Care, Idea Cellular

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