[Resolved] Idea — they deduct my 125 rupess balance | |
Hii sir, myself Deepak Sharma
Its my no. [protected]
I'm using idea sim card . But yesterday company deduct my approx. 125 balance :'(
Its enough
Actually i had atleast 200mb 3g internet data on my sim card
When i called customer care
They said you used your whole data between yesterday 7am. To 10:30 am ( only within 3.5 Hours )
I used data but maximum 30mb to 40mb
.. they blame myself
lier ... i swear if it was really my fault .. i didn't call them .. i accept it ..
They consume my whole data .. and blame me about it
Sir . please help me
(( look at these screen shot .. i1st photo you can see 128 rs. Balance nd in 2nd photo its only 3 rs. Nd O MB data mb left))
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Aug 6, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |
3 Comments | |
Comments
Dear Customer,
We tried calling you on your given numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
We tried calling you on your given numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
Our efforts in contacting you could not be established. Please share your suitable time for us to reach you and address your concern.
Thanks & Regards,
Customer Care, Idea Cellular
Our efforts in contacting you could not be established. Please share your suitable time for us to reach you and address your concern.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We understand & regret the issue with your prepaid balance. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular