IDFC Bank Complaints & Reviews

Please remove my blacklisted account

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Address: 7/1, Ground Floor, Lords Building, Lord Sinha Road,Middleton Row, Park Street, Kolkata - 700071

Website: [email protected]

Dear sir, i have a personal loan from your bank a/c no.17395250 from idfc first bank. I have been suffering their ecs system from from saving bank a/c no. [protected] of sbi. I have many times complain to idfc first bank, but they did not solved and correction my loan a/c. I have pay every emi on every month on date and four month emi bounced, but they are every month wrongly cheque bounced on my saving a/c and deducted bouncing charges from...

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On 28th of june i was travelling and when i was passing a toll, i was not able to pass. And someone from the toll pass told me that my fastag is damaged. And i had to pay it by cash with the fine in spite of the balance in the fastag.

I want to know the issue and how can i solve it.

I have been trying to call customer care but it is not reachable.

I don't know how should i solve this problem.

Please let me know.

Aug 9, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2020

IDFC Bank Customer Care's response Dear Sir,
For Fastag related issues, you may write to us at [protected]@IDFCFIRSTBANK.COM or call us at[protected]. Our customer service team will be happy to assist you.
Team IDFC FIRST Bank.

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I didn't apply for an loan in idfc first bank, even i don't have an savings account also.

But, in my cibil it was reflecting i have a loan from idfc first bank and status is active

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2020

IDFC Bank Customer Care's response Dear Sir,
Thank you for reaching out to us and we are happy to assist you. Flipkart has partnered with IDFC FIRST Bank to provide you a Pay Later facility. You may have recently signed up for Flipkart Pay Later facility on the Flipkart’s Mobile App or website. Confirmation of that is provided in the last step of the sign-up journey, where Flipkart’s association with IDFC FIRST Bank is listed in the form of ‘Powered by IDFC FIRST Bank’. You can de-activate the Flipkart ‘Buy Now Pay Later’ account and the shopping line associated with it by visiting the Flipkart website or the app. To proceed with this, you are requested to kindly settle your balance by clicking on ‘Pay Now’ on the Flipkart Pay Later dashboard, and use any of the payment options available. The Pay Later account needs to have a zero outstanding balance, both billed and unbilled. Once this is done, the account can be deactivated by contacting Flipkart Help Centre : https://www.flipkart.com/helpcentre . Following this, the loan will be cancelled by the Bank.
Team IDFC FIRST Bank

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My loan no.25340227. From april to june i given moratorium under rbi guidelines. But idfc peoples called me and asked to pay emi through online if possible. So i made a online payment on may 13th. After that they charged me as late payment of rs.600 for april and may, how shall i pay when this is your mistake or should i sent a complaint to rbi with your message and loan details. I already sent more than 5 complaint mails to you still you saying i made late payment. Very worst service i regret for taking loan in your company.in future i won't take any loan or recommend to anyone.

+2 photos

Aug 12, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2020

IDFC Bank Customer Care's response Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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Y

Yourmahi

Dec 2, 2020

Hi myself Mahesh here my loan account number is 33456149
Am paying EMI AMOUNT exactly the same time and I never miss any EMI but I got charged amount of 300 as a late fee why it was happening

Late fee charges on moratorium period - Comment #3770342 - Image #0

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Unable to reach out to customer support it has been more than 2 months. It keeps on rotating the same message.
Not sure if that's working. Pathetic customer care service.

I would suggest no one should use idfc fasttag.

My tag id is 34161fa820328ee803696e40.
Customer id 830257

Can you remove it from black list.

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Address: Hyderabad

I bought an dishwasher from bajaj electronics through idfc first bank. They said you will get a cashback of 5000 after your 4th emi while buying. But when i contact them they are saying disbursement from stores got late so we are unable to process the cashback. They simply fooling the people saying cashback and providing lame reasons when we ask about it even though mistake is from bank side..
I contacted so many times bank manager but no response,
Please don't take loans from idfc in future to avoid false offers

Aug 7, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2020

IDFC Bank Customer Care's response Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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I'm steve, i bought a personal loan for mobile purchase from idfc bank. From april to june under rbi order i provided with 3 months moratorium. April month all 3 loans not passed as per rbi order. But on month of may a idfc staff called me and asked to pay due by online if possible. So i made a online payment on may 13, 2020. After making payment they treated it as late fee and april month as bounce and charged me rs.600. When i asked about this they just said, due date is monthly 2nd, u made late payment u have to pay charges. Why should i pay late fee when i'm given moratorium for 3 month.

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Aug 8, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

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IDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 26, 2020

Verified Support

Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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Dear sir/medam

I wnt to close my fastag of vhicle number up64at3086
I dont have fastag in my truck
I mail u but u cant reply me

Jul 9, 2020

Complaint marked as Resolved

I mailed the company, they didint contact me yet no phone calls No email.

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Flipkart had assigned me 5, 000 rupees as my paylater credit and upon checking my cibil score, i was shocked to fine that idfc had granted me 60, 000 worth of loan, i have noticed a foul play here and would like to take this as high as possible if we just think about the masses of the people involved in flipkart paylater, we cam guess what big a scam this is. I would like to have a resolution on this as soon as possible

Ajay singh
Email [protected]@gmail.com
New idfc a/c no. 29785546

Aug 8, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2020

IDFC Bank Customer Care's response Dear Sir,
We wish to inform you that Flipkart has partnered with IDFC FIRST Bank to provide you a Pay Later facility. You may have recently signed up for Flipkart Pay Later facility on the Flipkart’s Mobile App or website. Confirmation of that is provided in the last step of the sign-up journey, where Flipkart’s association with IDFC FIRST Bank is listed in the form of ‘Powered by IDFC FIRST Bank’.We request you to connect with Flipkart on toll free number[protected] for the program offered by Flipkart (Buy Now Pay Later) BNPL.
Team IDFC FIRST Bank

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Address: Kormangala

Website: [email protected]

My name is arbin taj my loan Number is 28489537 my payment date is every month of 2 but i have do payment of june on 31 may that mean before 2 days before i have done payment but this idfc bank has ecs charges me 940rs on 10th june again on 20 june i got sms 940rs will be charge i have mail lots of time no one else responce i called for customer care also im a pregnant women cant able to visit branch also so i request to return my amount back and not to charge me extra one first of false this lock done my husband has lost job so im bad condition my contact number is [protected]

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No one is picking up customer care no
The fasttag on different toll shows block list even after submitting every document and 1500 rs in the fast tag account.
Do contact

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I have not taken any loans or any type of bank transactions with idfc bank. Still iam getting call 10 times a day. Pls stop this. Phone number +91 [protected]

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Address: Kisan nagar

Website: TJsb bank shreenagar

I am atish shilkar my loan account from idfc bank is 26212627 and 26212740. During period our rbi bank has declared that no any more emi and overdue and there will be no any ach and rtn charges will be cut from bank.. But tjsb bank has cut rtn charger... We have proof from idbi bank... Our 2500 rps has credited from my account as rtn and ach charger... So that i want to do complaint to rbi.. So that i will get my money

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May i know why i charged for late fee rs.600 during moratorium period. Or should i make an complaint. Worst service, planning to make false charges and getting money from customers. Regred choosing idfc. Further in future i won't apply for loan from your company and won't recommend to anyone. Should post this issue on social media.

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Address: Village kirawar tisel Tosham distic bhiwani

My car fasttag problem
Bank call no atend
My fasttag block

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Hi i brought washing machine from bajaj electronics in the month of DEC-2019 and EMI deduction was started from Jan-2020, during purchase they said after 5 EMIs, there will be 3 months EMI will be credited in your bank. But still ididnt received

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Address: Bethuadahari, Nakashi para

Sir a aeps transcation was failed but money was debited customer account please refund this money quickly
Money was debited 3020 rupees 06/04/20 at 20.00.25 a/c no:[protected].

It's been 2 months and i haven't returned yet
Please help and refund money as soon as possible.

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Address: Dasar

I am not login this loan soping voucher

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I paid an advance amt. Of emi - 2188/- for the month of june'2020 on 2nd may'2020. I'm trying to connect to the loan department for last one month to get my amount adjusted or refunded but whenever i call to that number it always says switched off. I tried to connect from the customer care number they say that we are unable to connect or your problem is recorded and you'll get a call within 24 hours. Neither i got any calls nor my mobile number got connected to the loan department. If these are the services you provide to your customers then this is my first and last time that i took loan from this bank. I'm really dissatisfied with the services of yours. I'm never going to recommend for this bank to any one else. Really hate the services.

Aug 10, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 27, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our team will get back to you with an update.
Team IDFC FIRST Bank.

IDFC Bank Complaints & Reviews

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IDFC Bank reviews & complaints page 46

My fastag is blacklisted

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wrongly debited bouncing charges and wrong emi adjustment

Fastag

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I didn't apply for an loan in idfc first bank, even i don't have an savings account also.

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Late fee charges on moratorium period

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idfc fast tag blacklisted inspite of sufficient amount

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Idfc cashback cheating

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False late fee charge during moratorium period

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Bank dont close my fastag

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fake loan account

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Deduction money

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No one is picking up customer care no

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Frequent calls

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ach and rtn charges has cut during lockdown period

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False late fee charge during moratorium period

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My car fasttag problem

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Cash back not redeemed

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aeps transaction failed but money was debited.

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Fraud loan 31866282

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adjusting the advance amount of emi and connecting to the loan department

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