IDFC Bank Complaints & Reviews

My loan no.25895890. From april to june i given moratorium under rbi guidelines. But idfc peoples called me and asked to pay emi through online if possible. So i made a online payment on may 9 and 10. After that they charged me as late payment of 700 rupees for april and may, how shall i pay when this is your mistake or should i sent a complaint to rbi with your message and loan details. I already sent more than 5 complaint mails to you still you saying i made late payment. Very worst service i regret for taking loan in your company.in future i won't take any loan or recommend to anyone. And don't say me to contact with ur customer executive i have done this they said we can't help sir you have to pay and saying me to come branch office in this pandemic without my mistake how can u charge pls solve my problem fast

My registered mobile no is [protected] and i am receiving too many incoming calls and msgs from the bank. Sometimes it’s like 12-13 times a daytgat i have to block so many numbers at my end. So, could you plz look into the matter and ensure that i won’t be getting these many calls in future.

Thank you

Idfc bank wale kist k liye pareshan kr rhe h jabki mene suna hai rbi ne august tak kist m rahat di hai fir bhi idfc bank wale keh rhe hai agr kist ni di to record kharab ho jayga or 12 kist astra bharna padegi

Hi team,

Find my below mail send to idfc bank customer care nodal head, head of grievance but no response.

— forwarded message —
From: abhishek sawant
Date: sat, 4 jul 2020, 1:10 am
Subject: over due charges - loan account
To:,,,,,,

Hi team,

I have being charged for over due of rs 708 in my loan amount, emi date was 02july 2020. But you debited emi on 03 july 2020.

Then why am charged for over due. I called customer care multiple time but no response from there end. They don't qualify to handle customer queries. Very bad customer experience from your end.

I want my charges to be refunded on immediate basis. We are not fools to charges like this. First know your customer don't charge customer with irrelevant charges.

If you want money ask directly will help you for that don't directly charge on loan account.

Let me know how long it will take to reverse my charges. Will never take any loan from idfc bank.. Very bad experience with worst customer service ever.

Also raised multiple complaints[protected],[protected] but no resolution from your side. Be professional enough to reply to customer queries.

Regards,
Harrassed customer.
[protected].

Please remove my blacklisted account

Dear sir, i have a personal loan from your bank a/c no.17395250 from idfc first bank. I have been suffering their ecs system from from saving bank a/c no. [protected] of sbi. I have many times complain to idfc first bank, but they did not solved and correction my loan a/c. I have pay every emi on every month on date and four month emi bounced, but they are every month wrongly cheque bounced on my saving a/c and deducted bouncing charges from...

On 28th of june i was travelling and when i was passing a toll, i was not able to pass. And someone from the toll pass told me that my fastag is damaged. And i had to pay it by cash with the fine in spite of the balance in the fastag.

I want to know the issue and how can i solve it.

I have been trying to call customer care but it is not reachable.

I don't know how should i solve this problem.

Please let me know.

I didn't apply for an loan in idfc first bank, even i don't have an savings account also.

But, in my cibil it was reflecting i have a loan from idfc first bank and status is active

My loan no.25340227. From april to june i given moratorium under rbi guidelines. But idfc peoples called me and asked to pay emi through online if possible. So i made a online payment on may 13th. After that they charged me as late payment of rs.600 for april and may, how shall i pay when this is your mistake or should i sent a complaint to rbi with your message and loan details. I already sent more than 5 complaint mails to you still you saying i made late payment. Very worst service i regret for taking loan in your company.in future i won't take any loan or recommend to anyone.

Unable to reach out to customer support it has been more than 2 months. It keeps on rotating the same message.
Not sure if that's working. Pathetic customer care service.

I would suggest no one should use idfc fasttag.

My tag id is 34161fa820328ee803696e40.
Customer id 830257

Can you remove it from black list.

I bought an dishwasher from bajaj electronics through idfc first bank. They said you will get a cashback of 5000 after your 4th emi while buying. But when i contact them they are saying disbursement from stores got late so we are unable to process the cashback. They simply fooling the people saying cashback and providing lame reasons when we ask about it even though mistake is from bank side..
I contacted so many times bank manager but no response,
Please don't take loans from idfc in future to avoid false offers

I'm steve, i bought a personal loan for mobile purchase from idfc bank. From april to june under rbi order i provided with 3 months moratorium. April month all 3 loans not passed as per rbi order. But on month of may a idfc staff called me and asked to pay due by online if possible. So i made a online payment on may 13, 2020. After making payment they treated it as late fee and april month as bounce and charged me rs.600. When i asked about this they just said, due date is monthly 2nd, u made late payment u have to pay charges. Why should i pay late fee when i'm given moratorium for 3 month.

Dear sir/medam

I wnt to close my fastag of vhicle number up64at3086
I dont have fastag in my truck
I mail u but u cant reply me

Flipkart had assigned me 5, 000 rupees as my paylater credit and upon checking my cibil score, i was shocked to fine that idfc had granted me 60, 000 worth of loan, i have noticed a foul play here and would like to take this as high as possible if we just think about the masses of the people involved in flipkart paylater, we cam guess what big a scam this is. I would like to have a resolution on this as soon as possible

Ajay singh
Email [protected]@gmail.com
New idfc a/c no. 29785546

My name is arbin taj my loan Number is 28489537 my payment date is every month of 2 but i have do payment of june on 31 may that mean before 2 days before i have done payment but this idfc bank has ecs charges me 940rs on 10th june again on 20 june i got sms 940rs will be charge i have mail lots of time no one else responce i called for customer care also im a pregnant women cant able to visit branch also so i request to return my amount back and not to charge me extra one first of false this lock done my husband has lost job so im bad condition my contact number is [protected]

No one is picking up customer care no
The fasttag on different toll shows block list even after submitting every document and 1500 rs in the fast tag account.
Do contact

I have not taken any loans or any type of bank transactions with idfc bank. Still iam getting call 10 times a day. Pls stop this. Phone number +91 [protected]

I am atish shilkar my loan account from idfc bank is 26212627 and 26212740. During period our rbi bank has declared that no any more emi and overdue and there will be no any ach and rtn charges will be cut from bank.. But tjsb bank has cut rtn charger... We have proof from idbi bank... Our 2500 rps has credited from my account as rtn and ach charger... So that i want to do complaint to rbi.. So that i will get my money

May i know why i charged for late fee rs.600 during moratorium period. Or should i make an complaint. Worst service, planning to make false charges and getting money from customers. Regred choosing idfc. Further in future i won't apply for loan from your company and won't recommend to anyone. Should post this issue on social media.

My car fasttag problem
Bank call no atend
My fasttag block