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IDFC Bank Complaints & Reviews

1.8
Updated: May 19, 2026
Complaints 1235
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421
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IDFC Bank reviews & complaints page 46

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N
Narmada devi.B
Aug 9, 2020
Resolved
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Past one week i'm complaining about my emi deducted twice. But still now i dint got the refund. My loan account number:26559051
Aug 14, 2021
Complaint marked as Resolved 
IDFC Bank customer support has been notified about the posted complaint.
Aug 09, 2020
Updated by Narmada devi.B
My emi.deducted twice
Verified Support
Aug 10, 2020
IDFC Bank Customer Care's response
Dear Sir/ Madam,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.
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    Narmada devi.B
    Aug 5, 2020
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    On sunday i made the payment the emi manually for this monthly. But again they deducted amount from my account. So my emi is deduction twice.
    Aug 8, 2020
    Complaint marked as Resolved 
    9710925962
    IDFC Bank customer support has been notified about the posted complaint.
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      Narmada devi.B
      Aug 3, 2020
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      Yesterday i made the payment for my monthly. But today they deducted the emi again. So kindly refund my amount as soon as possible.
      Aug 5, 2020
      Complaint marked as Resolved 
      9710925962
      IDFC Bank customer support has been notified about the posted complaint.
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        Sayeed46
        Aug 3, 2020
        Resolved
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        Resolved

        Hi,
        Yesterday i tried to send 1700 rupees through imps (By idfc mobile app), but i received that money is deducted and the amount is not received by customer. Transaction number[protected]
        Aug 6, 2021
        Complaint marked as Resolved 
        IDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 03, 2020
        IDFC Bank Customer Care's response
        Dear Sir/ Madam,
        We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
        Team IDFC FIRST Bank.
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          Sunil Fonseca
          Aug 3, 2020
          Resolved
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          Resolved

          I have been getting calls more than 10times a day. Please remove my no from your list. My mob no is [protected]
          Aug 9, 2021
          Complaint marked as Resolved 
          IDFC Bank customer support has been notified about the posted complaint.
          Dear Sir,
          We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
          Team IDFC FIRST Bank.
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            A
            Ameya Parulekar
            Aug 2, 2020
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            Resolved

            Hi,
            Plz let me know if idfc is really hiring candidates for sales officer pune region i have been told you will get a job by click on the link. But it is showing share otp. I am not going to share otp. Kindly look after it, person calling through idfc and his phone number is as follows kunal senugupta, [protected]. Kindly check this above person and number.
            Aug 7, 2021
            Complaint marked as Resolved 
            IDFC Bank customer support has been notified about the posted complaint.
            Dear Sir/ Madam,
            Thank you for getting in touch with us, you can check for job postings on our website (https://www.idfcfirstbank.com/jobs.html) and upload your resume there. Our HR will review your application and get in touch with you if it’s found to be suitable.
            Team IDFC FIRST Bank
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              Vasu Prasad
              from Guntur, Andhra Pradesh
              Jul 30, 2020
              Resolved
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              Address: bajaj electronics nijampet
              Website: idfc and bajaj electronics

              I bought an LG OLED TV from bajaj electronics (nizampet) through idfc first bank last year 2019. They said you will get a cashback of 15% after your 3rd emi while buying. There is total 15000rs cash back pending. But when i contact them they are saying, we are unable to process the cashback. They simply fooling the people saying cashback and providing lame reasons when we ask about it even though mistake is from bank side.. Please don't take loans from idfc in future to avoid false offers ..now they are talking very rudly .Not only me so many my friends also facing this issue so i request you do't take any loans.Please resolve this issue ASAP
              Aug 5, 2021
              Complaint marked as Resolved 
              IDFC Bank customer support has been notified about the posted complaint.
              Dear Sir,
              We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
              Team IDFC FIRST Bank.
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                B
                Baibhaw Ojha
                Jul 30, 2020
                Resolved
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                As per the mentioned subject i Brajesh Kumar Tiwari would like to print you notice that Loan account number of 29551285 is showing in my CIBIL. so due to this i'm not able to apply any other loan from any other bank or financial institution. so, kindly do the needful to close this account and help me in takin loan as possible from any other bank or financial institution .
                Aug 8, 2021
                Complaint marked as Resolved 
                IDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 31, 2020
                IDFC Bank Customer Care's response
                Dear Sir,
                We wish to inform you that Flipkart has partnered with IDFC FIRST Bank to provide you a Pay Later facility. You may have recently signed up for Flipkart Pay Later facility on the Flipkart’s Mobile App or website. Confirmation of that is provided in the last step of the sign-up journey, where Flipkart’s association with IDFC FIRST Bank is listed in the form of ‘Powered by IDFC FIRST Bank’. You can de-activate the Flipkart ‘Buy Now Pay Later’ account and the shopping line associated with it by visiting the Flipkart website or the app. To proceed with this, you are requested to kindly settle your balance by clicking on ‘Pay Now’ on the Flipkart Pay Later dashboard, and use any of the payment options available. The Pay Later account needs to have a zero outstanding balance, both billed and unbilled. Once this is done, the account can be deactivated by contacting Flipkart Help Centre : https://www.flipkart.com/helpcentre . Following this, the loan will be cancelled by the Bank.
                Team IDFC FIRST Bank
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                  Abhishrkp061
                  Jul 29, 2020
                  Resolved
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                  Resolved

                  I get over 10 calls minimum from idfc bank and if i cut the call, i get callback until i receive the ivr call. I want these calls to stop.
                  Mu number is [protected]
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  IDFC Bank customer support has been notified about the posted complaint.
                  Dear Sir,
                  We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                  Team IDFC FIRST Bank.
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                    A
                    Aiyaz7
                    Jul 27, 2020
                    Resolved
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                    Address: Santacruz

                    Dear sir,

                    Need moratorium for august 2020 month. Please help.

                    I have loan account (Loan a/c number[protected] and registered mobile - [protected]) relation with idfcfirst bank for almost 2years, i have been paying emi on time and never missed single emi.

                    In this covid-19 pandemic situation have some financial constraint due to wanted to opt for moratorium for july & aug 2020.

                    Multiple times sent email from registered email in june but did not have received any communication and they schedule and processed for july month emi continuously 3 days and my bank has charged me for emi bounced.

                    When i called to customer care they told me that you will have to pay emi or will impact you cibil score as it marked as bounced emi then later i managed from friend and piad july emi.

                    Idfcfirst bank have kept 21-25th date of month for moratorium request through 1. Website (https://webreporting.capitalfirst.com/Master_FinnOne/CustomerVerification.aspx) 2. Sms from registered to ([protected]) 3. Email from registered to ([protected]@idfcfirstbank.com) and 4. Cutomer care ([protected]).

                    I have tried all 4 option were getting that my registered email, loan account on website and mobile number (Sms & cutomer care) is being recognized by their system.

                    I call customer care as option choosing new customer, i am calling from 21st to 24th july daily for opting moratorium have customer care tell me that they have taken the request and you will receive number on registered number which i never received.

                    I called on customer care number as a new customer on 24th july morning around 11: 30am, when i asked for previous moratorium request then representative said we do not have any request for moratorium opt.

                    Mean they are doing fraud and black mail to customer for paying emi in this situation. Please help me to opt aug 2020 month moratorium.

                    Even after continuously following up with idfcfirst bank customer care and email they are not giving any conformation.

                    I have some request number[protected], 43945342, 44033144, 44034089, 44040780,

                    Thanks & warm regards,

                    Aiyaz sagir ahmed

                    Email : [protected]@gmail.com

                    Mob : +91 [protected]
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    IDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 28, 2020
                    IDFC Bank Customer Care's response
                    Dear Sir,
                    Thank you for sharing your details. We have taken your request for moratorium and forwarded to the concerned department for activation.
                    Team IDFC FIRST Bank
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                      Mohammed Sabihuddin
                      Jul 25, 2020
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                      I had purchased a fridge about 9 months back, they had promised a cash back, when contacted bank they never proper response, visited the branch was sent here and there, then called customer care they said they would call back in 48 hours, but it is more than 2 months, complained on Twitter, response was we will get in touch but no response later on, basically tried all the means, but seems like idfc wants to cheat and create disputes.
                      IDFC Bank customer support has been notified about the posted complaint.
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                        Utpalsinh Raj
                        Jul 24, 2020
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                        Getting too much calls have complained so many times
                        IDFC Bank customer support has been notified about the posted complaint.
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                          S
                          sunil godase
                          from Pune, Maharashtra
                          Jul 22, 2020
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                          Address: Pune

                          Idfc first bank loan no[protected], - rs 10000 flipkart voucher
                          Flipkart voucher error problem is - gift card is either card number or card pin is incorrect but already utilized filpkart voucher received in idfc first bank instacred application.
                          IDFC Bank customer support has been notified about the posted complaint.
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                            S
                            sadhna888
                            from Hāora, West Bengal
                            Jul 22, 2020
                            Resolved
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                            Address: idfc bank

                            Dear sir, my 1 loan is running idfc bank, i applied so many times for a moratorium but they are not activated, they are debit money from my account after taking a moratorium. And they do not understand customer situations. If the customer arrange money for some work from somewhere, then he deducts the same from the account whether the emi date is there or not, also they deducted 2-time emi from the same month (July).
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            IDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 23, 2020
                            IDFC Bank Customer Care's response
                            Dear Sir,
                            We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                            Team IDFC FIRST Bank.
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                              Vikashjsr123
                              Jul 21, 2020
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                              I found that a loan in my name is showing loan number 5249545. Any type of loan was not been taken. So please investigate in the matter. Any help from my side will be provided.
                              Please address the issue or will look for help from Ombudsman

                              Vikash Sharma
                              [protected]
                              IDFC Bank customer support has been notified about the posted complaint.
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                                Johnny1234
                                Jul 20, 2020
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                                Address: Address 8th Floor, Building No. 1, Mindspace, Gigaplex, Plot No. IT. 5, MIDC Knowledge Park, Airoli West Thane Thane District Maharashtra India - 400708

                                I recently tried to order realme 6 in flipkart but at the emi page after clicking confirm order it is saying " there was a technical error at your banks end" But i am getting the OTP of loan process.. Please help me what should i do. i am trying since days to buy it .. i would like to know the gmail id of idfc bank. or please help me here.. i am not AT ALL HAPPY with this ... also the gmail id of idfcbank is not working.. and customer complaints also not working.. WTF is this?
                                IDFC Bank customer support has been notified about the posted complaint.
                                Jul 20, 2020
                                Updated by Johnny1234
                                I even contacted flipkart and they said contact your bank and ask.
                                Verified Support
                                Jul 22, 2020
                                IDFC Bank Customer Care's response
                                Dear Sir,
                                We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                                Team IDFC FIRST Bank.
                                Jul 22, 2020
                                Updated by Johnny1234
                                WHAT is meant b this protected @ idfcbank.com... how to see the actual gmail id?
                                Jul 27, 2020
                                Updated by Johnny1234
                                stupid idfc bank why cant u freaking respond properly you ###.. i should never have come toyour bank... worst bankk ever with the worst CUSTOMER service..and this CONSUMER COMPLAINTS FORUM is also a worst one ... you freakin ###
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                                  Raj Sonekar
                                  Jul 17, 2020
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                                  Address: आकाशवाणी चौक नागपुर ,

                                  नमस्ते सर,
                                  मेरा नाम नागोराव सोनेकर, मैं नागपुर रहिवासी हूँ।
                                  8 महीने पहिले मैने इस बैंक से कुछ इलेट्रॉनिक वस्तुएं फाइनान्स की थी... व emi भी रेगुलेर पे करता था ecs द्वारा लेकिन कुछ समय पहले लॉक डाउन होने के कारण मेरा 5 वे महीने का इंस्टालमेंट पेंडिंग रह गया है ...और वो मैन मोरेटेरिम के प्रोसेस किया था... प्रोसेस करने के बावजोड हर महीने बराबर पेमेंट कर रहा हूँ... पर लेकिन जबसे लॉक डाउन खुला है तबसे ये बैंक वाले मुझे कॉल कर इतना परेशान और जबदस्ती कर रहे है कि जो 5 वे महीने का पेमेंट पेंडिंग है वो भी करा दीजिये करके मैंने उनको बहोत बार बताया कि पैसे नही है आये तो करवाता हूँ लेकिन ये कॉल कर जबरदस्ती कर रहे है गाली भी देते है...ढंग से बात भी नही करते
                                  IDFC Bank customer support has been notified about the posted complaint.
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                                    Vikram vara
                                    from Hyderabad, Telangana
                                    Jul 16, 2020
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                                    Address: Lb. Nagar Hyderabad

                                    Sir i want to purchase in amazon but in instacredit not showing amazon website please solve it i want purchase in amazon with idfc instacredit
                                    IDFC Bank customer support has been notified about the posted complaint.
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                                      Ver123
                                      Jul 15, 2020
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                                      Address: RAJAJIPURAM

                                      Instacred app me jab mobile no daalne par user not identify likh ke ata joki mai apna रजिस्टर मोबाइल नंबर डाला था तो ऐसा क्यों हो रहा है
                                      IDFC Bank customer support has been notified about the posted complaint.
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                                        sanjeev koulgi
                                        Jul 13, 2020
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                                        After continous follow up regularly with your executive at chinchwad branch
                                        still balance overdue amount is not transffered into my account .this is very poor response .inspite of repeated follow up and assurances still it is not done.there is delay of 2 months ..i see that there is no reputation for IDFC BANK at all.
                                        IDFC Bank customer support has been notified about the posted complaint.
                                        Jul 13, 2020
                                        Updated by sanjeev koulgi
                                        horrible
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