IFB Washing Machine — Washing machines water filter

Address:Bangalore, Karnataka

The company person gave a filter for 2500 and gave warranty for five years . But it did not work for three months when gave a complaint again the service person told to change the filter because it is not ifb company rectified filter but that machine filter was given by ur service person .This company has no care after they sell there things very bad company .
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Very bad hope less
I saw an error in my machine. Water was locked. Therefore I called the technician.

Technician told us to fix a new filter without
even checking the problem in the machine. He fixed the new filter and took the old one with him. He said, it's mandatory to change the filter every 1 1/2 years. He got the money too. I regret why I ever bought this Ifb washing machine. Service is very poor.

Though, I have a warranty, nothing has been covered in warranty.
Their motive is only to sell whatever they have. Technician visited after 2 1/2 years in spite of calling them so many times. Very
upset.
IFB Industries Customer Care's response, Nov 6, 2017
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
That to installation guy is black mailing us like you don't get 100% warranty, if you don't buy these products. he is a salesman or installation guy. asking me to buy double filter with 3 years warranty. if you don't buy descale we don't give warranty to drum. if you don't buy stabilizer we don't give warranty to electric short circuits. then what you'll cover for warranty. where voltage protection. remove voltage protection etc from product information page.
i bought total 3 IFB washing machines least month very bad support.
IFB Industries Customer Care's response, Jan 21, 2019
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

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    +91 33 3048 9299
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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