Independent TV Complaints & Reviews

Dear concern,
We have independent tv dth satellite signal or service problem since 1 month i called customer care many times i am not getting proper response, please resolve issue as soon as possible.
Below are details.
Customer name: venuraj
Serial number:[protected]
Complaint number:1972144
Customer mobile number:[protected]

Regards,
Venu...

I have registered for indipendent TV on 19-Dec-2018 and paid full amount of 1999 Inr. Till now the connection is not installed it almost 40 days are completed. I called customer care many times, intially it was told it will take 10 to 15 days. Now telling server is slow since week, no proper response from team, nor register a complaint to resolve. Every time telling it will be resolved in 48 hrs or server slow....

Dear sir,

I booked independent tv on dated 03.12.2018 but yet they not received any conformation so i want my amount rs 1999.00 refund, i several time call customer care regarding refund some time they say you email me regarding refund within 7 working day you will get your refund, i am writing email to [protected]@independenttv.in on dated 12.01.2019, but i am not received any conformation from operator side. I am also send...

I did complete payment and connection was done but after only two days of connection stb stopped working with error of weather report.
Its been 10 days now and still stb is not up.
I have complained multiple times but of no use.
I request you to please look into this matter seriously as we don't have any other connection at our disposal and i have senior citizens at home who require it badly.
My details:
Name...

I book now connection 22 nd December 2018 but till time not install my connection when i call customer care they tell me take time every time please wait a week any one confirm last to last Friday u installation done but iam only waiting for connection very poor service i am try contact Compliance Officer : Mr. Vinay Kwatra but he not give me any answer properly when i mail him give me reply
Vinay Kwatra
12:29 PM (1 hour ago)br...

When i booked the connection with reliance big tv i was promised over 500 channels and now with independent tv i have only 350 channels and hardly 12 hd channels. They say independent tv and reliance big tv is same. Also, getting very poor service. Harpreet singh pannu e-166 greater kailash part 2, third floor, new delhi 110048. My cable box no. [protected]. See attached ad saying 500 plus channels.
Mobile [protected]...

Sir, i have booked independent tv on 20 dec 18, and i received a massage that installation will be completed on 10-15 days but till now installation not completed. I have called customer support at least 10 times but they even not talk in a good manner. I have no choice. Plz help me sir.
Booking id - r[protected]
Regd mob no.- [protected]
Name - aniket kumar
Thanking you in advance....

To bring to your kind attention, we have booked a new reliance big tv/ independent TV dth connection from online website. We have made the payment through debit card, and it has been cleared by our bank. Unfortunately, to our utmost dissatisfaction, they have delayed and not delivery of product to my home. I immediately called up company helpline to register to complain, but they told to wait for few days, so i waited and called again the...

Hi,
My name is Rajesh Kumar, i buy independent tv setup boxno 04295315 from dear and after a day it was not working every time show signal lost. And if I call to customer care15 Jan 19 C.Compl.595165 then they are not responding proper.after 10 days again c. compl. no 595220 Customer service is very poor I am unseticfied with they and with independent tv. pls solve my campl.or Return my payment I Am not Seticfide ur service pls return...

The company is blackmailing me to get money. I already had 1 year subscription and a working equipment. But this company wants to change my set top box otherwise it will suspend the service. And he asked me to pay rs.799 for this purpose. Why should i pay for any reason which was not mentioned in my contract with the company? I am liable to pay only for subscription, repair and installation and in case out of warranty product gets damaged...

From dated 11th January, there are not any channel are coming on my television. I have reliance big TV set top box. While I call to customer care they told me that your set top box will be replaced with Independent TV set top box. And they asked me to pay Rs.799 for set top box. They said within one week your set top box will replaced with independent TV set top box. I was informed that issues many times them. Every time they said the issue...

Hello sir /madam... I had prebooked the connection with the ad id: 14512398. On 3rd march with the payment through 499 paid by debit card to them.. They said it is going to install with in 30 to 45 days but it is almost 7months from booking but they even not sending a single message about installation nd refund.. When i am trying to call them there numbers are getting disconnected automatically.. I had tried more than 20000 times only 10...

[protected]
Booking id r[protected]
[protected]@gmail.com
Add
House no 1771 part a sec 12 sonipat haryana 131001
Mobile no [protected]
My name is naresh saini i had booked independent tv connection on 02/1/2019 of rs. 1999/- but till date i haven't received dth connection. I have been calling on the toll free customer care number [protected] since 16 day for this problem every time they assure me...

The company is blackmailing me to get money. I already have a 2 year subscription and a working equipment. But this company wants to change my set top box otherwise it will suspend the service. And he asked me to pay rs.799 for this purpose. Why should i pay for any reason which was not mentioned in my contract with the company? I am liable to pay only for subscription, repair and installation and in case out of warranty product gets damaged...

I have activated i dependent tv connection on 2nd jan 19. All channels were working fine for 2 days after that nothing was working.. I asked for help through customercare but nothing happened till date. Complaint no 1816460, i was informed that issues will be fixed within 48 hours no one called me to check or fix the issue. It looks no one is going to help to get this fixed hence please cancel my subscription and refund my amount.
You...

I applied for independent tv connection on 18 dec 2018 and paid rs. 1999 in advance and i was told that the technician would set up the box in 7-10 days. I called after 10 days and was told that it would be done with in 15 days of installation. I called again, and was told that he will be there in 24-48 hours. Its 22nd jan 2019 and they have been delaying the installation and keeping me in dark. It is the worst company i have ever dealt with....

Had paid for the package on 28th Dec 2018. Got confirmation for installation to be carried out within 15 working days. Its been over those days and called customer care few times. But all the time a new commitment.

They don't want to connect to Senior person. All the time either they are busy in meeting or not available.

Once they said that the equipment sent to local service provider on 8th Jan 2019. When checked...

I payed for new connection online, however due to delay service had cancelled my request and sent an email in december. So faar i called more than 10times and sent a reminder over email too. I do not have proper response over call nor emails. Call centre will only assure for response thy do not have control over any decisions. It's a dummy call centre and now need to struggle for my refund...

I had booked reliance dth (Now independent tv) in march 2018, till now no response from company they niether install nor refund. Please help me they have cheated me re 1950+500.
Now when i contacted local distributor he told me in abusive language cut the call.
When i am contacting customer care through phone number, twitter, instagram. They don't reply.
....

I want to say that i am not able to see tv channel. I have already complain to customer care on 13/01/2019... My complaint number is 468952. They told me that a technician will visit within 48 hours... But today is 21/01/2019 date. No one come to solve my problem... I call many times to customer care... But they are not providing me right information... Now what i do... Where i go... So that my problem solve succesfully... Now i am helpless......