Submit a Complaint
Claimed

India Post Complaints & Reviews

www.indiapost.gov.in
1
Updated: Feb 25, 2026
Complaints 9082
Resolved
1512
Unresolved
7570
So far, so good. India Post is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope India Post will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to India Post

Having problems with India Post?

File a complaint and get it resolved by India Post customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
India Post

India Post reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
July77
Aug 3, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
Report
Copy

Address: Tmo office, Raj Nagar, K Block, Sector 18, Kavi Nagar, Ghaziabad, Uttar Pradesh 201002, India

I sent a registered post from South Korea.
On 1st August item has been dispatched from Ghaziabad Ma RMS TMO and
after that there is no update on the status.
India Post customer support has been notified about the posted complaint.
View replies
still same status... It's been 4 days.
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    U
    utsav98
    from Kolkata, West Bengal
    Aug 3, 2023
    Report
    Copy

    Address: Garia

    Not delivered the parcel to the given address
    Tracking ID
    CW[protected]IN
    India Post customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Abhiram Chandra Majumdar
      from Ranchi, Jharkhand
      Aug 2, 2023
      Report
      Copy

      Address: Chira Chas, Bokaro

      Respected Sir/Madam,
      It is respected to say that my SBI ATM card is undelivered at my residential address due to issue in my address while the complete address has been given by the SBI, Doranda, Ranchi. The postman did not deliver the Consignment No.AQ[protected]IN at the given address and has been returned to Mangaluru NSH. I urgently need my SBI ATM debit card. My speed post no. is AQ[protected]IN . So please send it to this.

      Thanking you
      India Post customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Saranyasur
        Aug 1, 2023
        Report
        Copy

        Address: 7/187, Dasavanaicken patti, Uthamapalayam, Vellakovil, Kangayam-tk, Tirupur-dt, Tamilnadu - 638 111
        Website: [email protected]

        Hello sir/madam,
        I'm saranya, I received a letter from I Dot Infotech company yesterday . I didn't apply for any course and also I don't know why it came for me. It charged ₹599, which is waste of money for me. So, I request you to help in this refunding of my money. Please sir,
        Thanking you

        Remark: Hence don't send any post to me.
        India Post customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Gulu gulu
          Jul 31, 2023
          Resolved
          Report
          Copy
          Resolved

          My parcel was dispatched from Tilaknagar SO on 26th July, on that same day after dispatching from Kalyan RMS L2, the tracking status is not updated. Its been 5 days. CM[protected]IN this is the tracking I'd. Plz help me . This is the 2nd time in a month that this happened.
          Aug 13, 2023
          Complaint marked as Resolved 
          I got it almost after 6 or 7 days.
          India Post customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            Lancelot Kinny
            Jul 31, 2023
            Aug 2, 2023
            This thread was updated on Aug 2, 2023
            Resolved
            Report
            Copy
            Resolved

            It's been almost 10 days since my parcel was handed over to Mumbai customs and I see the status "Awaiting presentation to border agency". The item is just a mini portable hand fan. Don't know why the long hold.

            Request you to kindly check.
            Aug 3, 2023
            Complaint marked as Resolved 
            India Post customer support has been notified about the posted complaint.
            View replies
            Update: got a letter from the customs to prove that the parcel is not a gift and to prove the value as it was not declared on it. Not sure why it's mentioned as gift on the item. But will visit the office soon.
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              hediman
              from Kochi, Kerala
              Jul 31, 2023
              Report
              Copy

              Address: mumbai
              Website: indiapost.gov.in

              The parcel number CL[protected]IN
              is stuck at mumbai ap tmo for several days now. please do something about, the delivery is urgent thanks.
              please look into the matter
              India Post customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vedamuthu
                Jul 31, 2023
                Report
                Copy

                Address: Tirunelveli tamilnadu
                Website: I DOT INFOTECH 31

                Billed ID : 52199

                Barcode: EZ[protected]IN

                I DOT INFOTECH is sending promotional letter with cash on delivery through Indian postal service, its a shame that government post office is used for fraud in India...please take action immediately on this company and stop all courier service for cash on delivery done by post office. So many have paid COD as I read in consumer complaints forum.
                India Post customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  L
                  Lancelot Kinny
                  Jul 31, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  My parcel is showing the status 'Awaiting presentation to border agency' in Mumbai customs for 8 days now. Its a mini portable fan. Not sure why it's on hold for so long.

                  Request you to check.

                  Best,
                  Lancelot
                  Aug 3, 2023
                  Complaint marked as Resolved 
                  India Post customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    [email protected]
                    from Chennai, Tamil Nadu
                    Jul 29, 2023
                    Report
                    Copy

                    My speed post shows item redirected insufficient adress
                    But my address was correct
                    Consignment No. EH[protected]IN
                    Contact number [protected]
                    India Post customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      [email protected]
                      Jul 28, 2023
                      Report
                      Copy

                      Out of 2 parcel.one was delivered Nd other was not.No attempt was done for my parcel delivery.no calls or anything.only auto generated message that address is wrong.When address was correct.After running from each office I went to SO office where staff misbehaved that address was wrong n all so its like that thrown in office for days without any attempt.Thats a important legal paper in that parcel.How reckless and unprofessional behavior of staffs and service provided.
                      India Post customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        S.Ghosh.Amp
                        Jul 27, 2023
                        Report
                        Copy

                        This India Post scam has gotten so bad. They don't take enough responsibility for the services they offer and the people they serve. Such shameful act and behaviour by the Customer care agents even. Even the customer service representatives engaged in such despicable behavior. I called them twice to ask about the progress of a previous complaint, but both times they cut me off while acting as though they could not hear me. Just disgusting. What a reckless and despicable act. India Post should be subjected to strict legal action right away to stop perpetrating fraud.
                        India Post customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          Tripti15
                          Jul 27, 2023
                          Report
                          Copy

                          Consignment on wrong post office :Item Onhold Addressee cannot be located

                          My university is sending me some very crucial documents via India Post Inland post service. And the address is absolutely correct though when I checked the latest update on India post tracking service it says, " Item Onhold Addressee cannot be located" . No one has even contacted me asking my address. Kindly help me to get my parcel asap....
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          V
                          vanshpandey35
                          from Allahabad, Uttar Pradesh
                          Jul 27, 2023
                          Report
                          Copy

                          Address: 1CBPO , Sarojini Nagar , Delhi

                          Dear sir, my letter with tracking number - EU[protected]IN is not moving from NSH 1CBPO from more than 12 days . Even after doing speed post its taking so much time already . Its destination is Secunderabad-21, EME Records, APO- 500009 . These are important papers which needs to reach its destination as soon as possible.
                          Please do take initiative to solve this issue .

                          Thank you .
                          India Post customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            W
                            whereismyparcel
                            Jul 27, 2023
                            Report
                            Copy

                            This is regarding my India Post Speed Post parcel which was shipped on 18 th May, 2023 from Reckong Peo (EE[protected]IN). However, it’s been more than 2 months now since my parcel hasn’t made it to its destination in Mizoram. I have filed a complaint in the post office both online and offline but I am yet to receive any reply from them. Kindly help! The parcel contains a woollen coat, it’s a client order.
                            India Post customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              dinesh2356
                              Jul 26, 2023
                              Report
                              Copy

                              My registered letter received at Delhi Ap TMO on 23 July and it’s 27 July still no update and item is at Delhi Ap Tmo only please send it to the concerned address as it is urgent
                              India Post customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                [email protected]
                                Jul 26, 2023
                                Report
                                Copy

                                Sir we had a parcel to be delivered CC[protected]IN, but it was not delivered, online it says delivered, no message, no call, no bell rings, we were at home full day, no one came. please deliver the parcel urgently. Thanks
                                India Post customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  [email protected]
                                  Jul 26, 2023
                                  Report
                                  Copy

                                  Registered parcel not delivered but online shows delivered

                                  Sir please find a item was dispatched to us through registered post CC[protected]IN but item not delivered online shows as delivered to addressee, while we were at home, no call no bell ring no message, it was a registered parcel need help in tracking the current status and immediate delivery needed....
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  J
                                  Jiyeso Manyu
                                  Jul 26, 2023
                                  Report
                                  Copy

                                  My parcel was booked from Vadgoan Budruk S. O on 21/06/2023 . It was supposed to reach by 19/07/2023 but the last update was Item dispatched from Kolkata RMS Mail TMO on 30/06/2023 morning and no updates after that.
                                  I would like to know what is the current status and when the item will be delivered.
                                  Its is very important parcel I need this parcel urgently. please inform me about the status. my contact no [protected] . please do it fast.
                                  Thank you
                                  India Post customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    S.Ghosh.Amp
                                    Jul 24, 2023
                                    Report
                                    Copy

                                    Delivered damaged package and product

                                    Address: Amarpur, Gomati, Tripura, pin - 799101

                                    I despatched two shipments, each containing two fabric materials, to west bengal and bihar on july 13, 2023,  using speed post, and they arrived at their destinations in west bengal after 12 days. One fabric material was missing from the package that was delivered to the recipient, and another was damaged. He received the package only for the purpose of providing me with proof, called me right away to further discuss the situation, and...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Related businesses

                                    Shree Maruti Courier Service
                                    1.3
                                    (462)
                                    FedEx
                                    2.2
                                    (1468)
                                    Franch Express Courier
                                    1
                                    (414)