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India Post
Ministry of Communications & Information Technology
Customer satisfaction rating: 19%
6196
COMPLAINTS
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India Post Customer Care

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2534
down
1129

Phone:
Phone:
up
1245
down
524

Mobile:
Mobile:
up
563
down
290

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

View More Information...

Customer satisfaction rating
19%
Complaints
6196
Pending
0
Resolved
1186
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So far so good - The company responded to our notifications and is working on resolving complaints.

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India Post Complaints & Reviews

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R
Feb 26, 2021
Bengaluru, Karnataka
I'm not recieve otp for my job.. So please help me i can't submit my form for my gds job... I'm trying to more many times...
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J
Feb 26, 2021
Quthbullapur, Telangana
I'm not getting otp to submit my application form since morning i tried several times and i also changed 2 mobile numbers but no use please resolve it sir

Complaint Status


[Feb 26, 2021] India Post customer support has been notified about the posted complaint.

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    K
    Feb 25, 2021
    Bengaluru, Karnataka
    Sir, I could not get OTP to fill the application from GDS requirement, , please help me sir My registration number is DR3E1F7F74F9D5 sir.

    Complaint Status


    [Feb 25, 2021] India Post customer support has been notified about the posted complaint.

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      C
      Feb 25, 2021
      Hello, I’ve sent a notebook to Cambodia with registered mail from Turkey on 3/12/2020. The package arrived to Delhi on 26/12/2020, sent to customs on 29/12/2020. And that is it. It's has been 2 months with no movement.

      The tracking number is: RR[protected]TR
      Mu package is in Delhi international mail centre for 2 months.
      Mu package is in Delhi international mail centre for 2 months.

      Complaint Status


      [Feb 25, 2021] India Post customer support has been notified about the posted complaint.

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        P
        Feb 25, 2021
        My international courier (Tracking no:EM[protected]IN and EM[protected]IN ) with india post is stuck with Canada toronto
        custom hold and extra information are showing as "awaiting presentation to border agency/s"
        The Canada toronto office has not bothered to call / inform me regarding the same, with the reason as to why it stuck even when there are only documents and what are the next steps they are taking.

        The tracking shows awaiting presentation to border agency/s. Its been almost 3 days since the packet reached Canada via India post it is a most important Wes document. Totally disappointed with their services! Kindly resolve the issue at the earliest!

        Complaint Status


        [Feb 25, 2021] India Post customer support has been notified about the posted complaint.

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          F
          Feb 25, 2021
          Feb 25, 2021
          My parcel was dispatched from the source on 15th Feb 2021 and it was suppose to reach to the destination by 22nd Feb 2021...
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          M
          Feb 24, 2021
          Dear man/sir

          The staffs of greater noida Jagat post office are really careless, I have provided the right address...
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          A
          Feb 24, 2021
          Sir i had ordered an item which was booked on 09/02/2021 at ranchi gpo and had to be delivered at tanda SO chatra. The consignment...
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          S
          Feb 24, 2021
          My courier (Tracking no: ET[protected]IN and ET[protected]IN) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 11th fEB, 2021 and canada toronto office has not bothered to call/inform me regarding the same.
          The tracking shows awaiting presentation to border agency/s. Its been almost 13 days since the packet reached canada via india post it is a most important wes document. Totally disappointed with their services! Kindly resolve the issue at the earliest!

          Complaint Status


          [Feb 24, 2021] India Post customer support has been notified about the posted complaint.

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            R
            Feb 23, 2021
            Im so disappointed to inform that haven't receive my package Tracking details stuck in MBC Kolkata RMS i have shared tracking details AW[protected]IN

            Article Book from MBC kolkata RMS 700001 on[protected] for Guwahati NSH 781001
            Product Haven

            Complaint Status


            [Feb 24, 2021] India Post customer support has been notified about the posted complaint.

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              S
              Feb 23, 2021
              The item has been dispatched from Delhi Foreign Post office four days ago (on 19th Feb 21) but no updates after that. The destination is showing as Mumbai Foreign Post office. The tracking no. is attached in the screenshot
              Parcel Tracking stuck at item dispatched since last 4 days from Delhi Foreign Post office

              Complaint Status


              [Feb 24, 2021] India Post customer support has been notified about the posted complaint.

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                S
                Feb 23, 2021
                I had ordered an item from a e-commerce site and the item is being delivered using India post which was submitted on 15th...
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                C
                Feb 23, 2021
                My transcript were dispatched from Calcutta University on 1st February, reached Canada customs on 11th February 2021 and has since been stuck there. I have contacted India post and launched a complaint in their portal but the only response received is to contact customs office. But just a few days ago my personally sent documents via DTDC cleared Canada customs in 2 days. Why is it that only India Post's parcels are getting blocked? What kind of service is this? I request India post to take ownership and provide me with more details on why my speed post is still stuck. Tracking number is EW[protected]IN.

                Complaint Status


                [Feb 23, 2021] India Post customer support has been notified about the posted complaint.

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                  L
                  Feb 23, 2021
                  My consignment number is EW[protected]IN. On 10th Feb, 2021 it is showing as dispatched from KOL AP TMO. But after that, no further updates. It's been 13days since the last update.
                  Parcel is still sitting at KOL AP TMO

                  Complaint Status


                  [Feb 23, 2021] India Post customer support has been notified about the posted complaint.

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                    S
                    Feb 23, 2021
                    Consignment no. EU[protected]IN
                    I've written wrong pincode by mistake
                    Of Bhunder 151103, it has to be of 151003 of bathinda ... Help me
                    Resolve this

                    Complaint Status


                    [Feb 23, 2021] India Post customer support has been notified about the posted complaint.

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                      My mail with id: LP[protected]AU has been dispatched from Mumbai on 19/02/2021 and it has no updates after about reaching Bangalore. I would like to know the reason for delay
                      No updates on registered mail through air

                      Complaint Status


                      [Feb 23, 2021] India Post customer support has been notified about the posted complaint.

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                        K
                        Feb 23, 2021
                        Shimla, Himachal Pradesh
                        EW[protected]IN

                        My parcel is showing same message till 19 feb 2021

                        And these is no movement...
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                        Parcel no EP[protected]IN reached 11 feb on Toronto a awaiting presentation to boarder agency almost 11 days above I want my parcel something needy stuff there

                        Complaint Status


                        [Feb 23, 2021] India Post customer support has been notified about the posted complaint.

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                          R
                          Feb 22, 2021
                          Bengaluru, Karnataka
                          Sir, I have to sent mail to Jammu Kashmir service selection board Chairman,
                          It showed "Insufficient address", As everyone knows the Address of Jkssb chairman ...
                          It got more than 10 days still undelivered
                          "Please deliver it"

                          EE[protected]IN

                          Complaint Status


                          [Feb 22, 2021] India Post customer support has been notified about the posted complaint.

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                            F
                            Feb 22, 2021
                            Feb 22, 2021
                            India post states my Package was bagged. It was due to be delivered on February 10th but is showing absolutely NO movement...
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