India Post
Ministry of Communications & Information Technology
Customer satisfaction rating: 18%
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7063
COMPLAINTS
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India Post Customer Care

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2615
down
1164

Phone:
Phone:
up
1293
down
548

Mobile:
Mobile:
up
583
down
302

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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18%
Complaints
7063
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Resolved
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So far so good - The company responded to our notifications and is working on resolving complaints.

India Post Complaints & Reviews

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I booked my speed post on 28/09/2021 and by my experience it should’ve gotten delivered by 3-4/10/2021 maximum but today...
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[Resolved]

Dear Sir/Madam,

I had booked the consignment through Indian Post to be delivered to Canada. From the last 17 days. It was showing Custom Hold in Toronto. I want to ask whether the product will be delivered or not. If yes, then how much time it will take to get delivered at recipient address.
Oct 20, 2021
Complaint marked as Resolved 
No steps taken. It is cleared by the concerned authorities.
Oct 15, 2021

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    I sent a speed post more than two weeks before now and the article is showing received for more than a week now. It's an urgent application.
    Consignment no : EM[protected]IN
    Oct 14, 2021

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      One consignment bearing no. AQ[protected]IN was despatched by MANIPAL BPC on 10.10.2021 at my residece 10 A Jagat Puri Lane No. 4 Delhi 110051. As per INDIA post track record the above article 's delivery is shown as delivery confirmed whereas it has not been delivered at my residence nor received by my any family member. I donot know where it has been delivered. Pl arragnge to deliver the above article at my residence.
      Oct 14, 2021

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        My item was dispatched from Delhi rs tmo but no tracking details has been updated since 7 days.pls help.My consignment number is EP[protected]IN
        Oct 14, 2021

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          My item was last dispatched from delhi rs tmo but has not been updated since then pls help .I dont know where my package is my consignment number is ep[protected]in
          Oct 14, 2021

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            Postage 4110.00, weight-6713gms, contents- clothes, Value of contents- Rs 20, 000 approx.Mode of service- India Post, international...
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            Dear sir my registered post showing delivered but not recieved kindly note this complaint
            Article No:UC[protected]IN...
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            Though my contact details were given correct I was not contacted and now the delivery status shows as " Not Delivered Addressee...
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            I have sent a parcel under tracking no LG[protected]GB
            Please help me getting the shipment cleared the item is stuck...
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            Dear sir / madam
            I am m. sai sudheer
            Consignment number - CA[protected]IN
            My order was sent in the address of, mother's name - sailaja
            Add -penkey vari street, warf road petrol bunk opposite street
            Ps - kakinada,
            Po - Kakinada Head Post Office
            District - East Godavari
            Pincode - 533001
            State - andhra pradesh
            Contact no - [protected]
            And when we track my order this shows the destination pin code is - 535001
            And it was arrived in vijaywada so pls change my order will placed for my real address and destination pincode is 533001.
            Thank you
            Sir
            Oct 12, 2021

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              One of my courier came from bhayander mumbai(10 box of gloves)
              The office person called me n asked me to come and collect, when I said I have paid for this he arrogantly said " you come the box is big or else we will send it back"
              For this I have paid the courier charge so that I have to take leave on my work and go to collect this things???
              I want an action against him asap..
              And assurity that this won't happen again
              Oct 12, 2021

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                We booked a parcel from Korba to Singapore but sometimes the parcel shows a lost .Before this it took 6 days to reach from Korba to Nagpur in 6 days which should max take 2 days.Why its always delayed
                Oct 12, 2021

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                  Speed post Tracking no. EC[protected]IN status show that my parcel was dispatched from Air LGBI AP TMO on 24/09/21 but it's been 16 days still there is no update neither my parcel is being delivered to my location Mon S.O (798621).
                  Please take Immediate action and kindly solve my issue.
                  Oct 12, 2021

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                    Speed post Tracking no. EC[protected]IN status show that my parcel was dispatched from Air LGBI AP TMO on 24/09/21 but it's been 16 days still there is no update neither my parcel is being delivered to my location Mon S.O (798621).

                    Please take action and kindly solve my issue.
                    Oct 12, 2021

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                      Hi India Post,
                      Consignment no.CA[protected]IN
                      My parcel has been stuck at the status CHENNAI FOREIGN POST OFFICE from past 20 days, could you please look into it, Thanks
                      Pushpa
                      Oct 12, 2021

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                        I can't see any update on the tracking id EM[protected]IN after the courier arrived MA RANCHI RMS TMO.. need that parcel immediately . Please help me to get it ASAP. Please drop me an email or contact via call please it's request I need thr courier urgently.
                        Oct 11, 2021

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                          I am waiting for my important document that was sent from Dadar, Mumbai as consignment number EA[protected]IN. There is no update...
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                          Passport and speed post claim that delivery within city will be within a day. They mark the status as - 'Not delivered Addresse cannot be located' on 9th October, while we were at home and no postman visited. I checked with the security too. Today Monday 11th October, I waited for whole day. No change in the status.
                          Who are these illiterate post men who cannot locate an address. If police can locate our address and come home for verification, how come these dumb post men cannot find the address? The contact number of post office is switched off since morning. Other contact number goes unanswered. Such is the service o[censored]seless and hopeless India Postal Department.

                          Speed post tracking number: PP[protected]IN. Dispatch date: 8th October 2021. Not received yet. Post office: Dunkirk Line S.O., Pune - 411014
                          Oct 11, 2021

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                            Hi, this is souvik. One of my Uncle, Mr. Haradhan Kr. Patra booked a parcel for delivery through INDIA Post, on August 10th...
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