IndiaTimes.com Complaints & Reviews

I received secondhand mobile from indiatimes dealer. Inspite of complaining sever times to indiatimes, they are not solving my complaint or they are not even refunding me money back. From last 3 months they are irritating me. my order id :[protected]

I m a dis-satisfied customer complaining on the product that this company shoppingIndiatimes had
sent me.
I asked for a Sony Ericson Aino mobile cover but this company had sent me
a wrong product,this cover which is attached is really a cheap quality product,they showed a leather cover on their site which costs Rs.795,but looking onto this cover it wont even cost more then Rs.50 and i logged a complaint on 18th of November but since now,no one is willing to help me
from this company side.I called 100times till today.They have registered cancellation of product but
nothing is happening.

They sent me a pic-up kit also and then i packed that faulty product and sent it to the merchant but
the merchant sent that product back to me.

When i asked from the customer care about this thing then they said we don't know that product is returned back to you,
"i said what is this,you guys don't have a proper co-ordination between you and merchant",then customer care said that they will
send the pic up kit again and this time return back thing will not be repeated again.And lots of time they says that there is problem going
on to there server so please call us tomorrow.

And now 10days gone, no pick-up kit came up from their side.I don't not why????
Please take my complaint seriously because i m getting pissed off.
I request you to please look into this matter.

Thank you
Regards,
Shobhit Singh Thakur
[protected]
New Delhi

Sir
I ( sanjay chaudhary) had booked Blackberry 9700 BOLD from Indiatimes shopping on 20.11.11. I had paid full amount through credit card. But I have not recd. the product till date. I have talked to their customer service on daily basis. The persons I talked in customer service centre- Mr vishnu mishra, Mr rajesh, Ms mona, Ms Anushka. But no body is taking care.
My order no is- [protected].
Kindly halp me in the regard to get my mobile and comensation against harrasment i.e Rs 100000.
regards
sanjay chaudhary




From:
sandeep chaudhary <[protected]@gmail.com> | Add to Address book |This is spam



To: operationhead <[protected]@indiatimes.co.in>


Subject: Fwd: Indiatimes Shopping Complaint


Date: Fri, 23 Dec 2011 00:36:47 IST
Cc: sanjaychaudhary459 <[protected]@rediffmail.com>








Dear Sir,

Hope your 24-48hrs are over. Please confirm the status or shall we
proceed for the LEGAL ACTION.

Regards,

Sandeep Chaudhary

[protected] Forwarded message[protected]
From: sandeep chaudhary <[protected]@gmail.com>
Date: Tue, 20 Dec 2011 23:42:34 +0530
Subject: Fwd: Indiatimes Shopping Complaint
To: sanjaychaudhary459 <[protected]@rediffmail.com>

[protected] Forwarded message[protected]
From: operationhead <[protected]@indiatimes.co.in>
Date: Tue, 20 Dec 2011 15:58:19 +0530
Subject: Indiatimes Shopping Complaint
To: "[protected]@gmail.com" <[protected]@gmail.com>

Dear Sandeep Chaudhary,



I acknowledge receipt of your email with subject line as "Fwd: non
delivery order no [protected]" and assure you that we will make every
possible effort to resolve the given complaint on priority. We will
get back to you with the resolution status within next 24-48 hrs. As a
next step for resolution we have started investigation with the
concerned team and desired resolution will be processed accordingly.



Please feel free to write to me in case you want any additional
assistance in this regard.



--

Warm Regards,

Amit Sharma.

DISCLAIMER AND PRIVILEGE NOTICE: This e-mail message contains
confidential, copyright, proprietary and legally privileged
information. It should not be used by anyone who is not the original
intended recipient. If you have erroneously received this message,
please delete it immediately and notify the sender. The recipient must
note and understand that any views expressed in this message are those
of the individual sender and no binding nature of the message shall be
implied or assumed unless the sender does so expressly with due
authority of BCCL subsidiaries and associated companies, Collectively
Times Group.







From:
sandeep chaudhary <[protected]@gmail.com> | Add to Address book |This is spam



To: sanjaychaudhary459 <[protected]@rediffmail.com>


Subject: Fwd: Indiatimes Shopping Complaint


Date: Tue, 20 Dec 2011 23:42:39 IST








[protected] Forwarded message[protected]
From: operationhead <[protected]@indiatimes.co.in>
Date: Tue, 20 Dec 2011 15:58:19 +0530
Subject: Indiatimes Shopping Complaint
To: "[protected]@gmail.com" <[protected]@gmail.com>

Dear Sandeep Chaudhary,



I acknowledge receipt of your email with subject line as "Fwd: non
delivery order no [protected]" and assure you that we will make every
possible effort to resolve the given complaint on priority. We will
get back to you with the resolution status within next 24-48 hrs. As a
next step for resolution we have started investigation with the
concerned team and desired resolution will be processed accordingly.



Please feel free to write to me in case you want any additional
assistance in this regard.



--

Warm Regards,

Amit Sharma.

DISCLAIMER AND PRIVILEGE NOTICE: This e-mail message contains
confidential, copyright, proprietary and legally privileged
information. It should not be used by anyone who is not the original
intended recipient. If you have erroneously received this message,
please delete it immediately and notify the sender. The recipient must
note and understand that any views expressed in this message are those
of the individual sender and no binding nature of the message shall be
implied or assumed unless the sender does so expressly with due
authority of BCCL subsidiaries and associated companies, Collectively
Times Group.











From:
sandeep chaudhary <[protected]@gmail.com> | Add to Address book |This is spam



To: sanjaychaudhary459 <[protected]@rediffmail.com>


Subject: Fwd: non delivery order no [protected]


Date: Tue, 13 Dec 2011 00:40:35 IST








[protected] Forwarded message[protected]
From: icare <[protected]@indiatimes.co.in>
Date: Sun, 4 Dec 2011 16:22:07 +0530
Subject: non delivery order no [protected]
To: "[protected]@gmail.com" <[protected]@gmail.com>

Dear Customer,

We thank you for contacting Indiatimes Shopping.

We apologize for the delay in responding to you.

With reference to your order number -
[protected]<http://www.care.shop.indiatimes.com/crmsfa/control/orderview?orde...⇄
we would like to inform you that you have placed the order for
"B467433<http://www.care.shop.indiatimes.com/crmsfa/control/product/~pro...⇄
- BlackBerry Bold 9700 + Free Blackberry Pouch and
<http://www.care.shop.indiatimes.com/crmsfa/control/product/~product_id=B4674...⇄
2GB Card*<http://www.care.shop.indiatimes.com/crmsfa/control/product/~product_id=...⇄
and your payment has been verified on Nov 21, 2011 but your order has
not been shipped yet. So, kindly wait for 3-4 working days for revert.
We are following on your case regarding non delivery.

We thank you for your time and patience. We value you as our customer
and your satisfaction is of most important to us.

For convenience please do not delete the interactions while replying.


With Regards
Prerna Luthra - Customer Service
Indiatimes Shopping





DISCLAIMER AND PRIVILEGE NOTICE: This e-mail message contains
confidential, copyright, proprietary and legally privileged
information. It should not be used by anyone who is not the original
intended recipient. If you have erroneously received this message,
please delete it immediately and notify the sender. The recipient must
note and understand that any views expressed in this message are those
of the individual sender and no binding nature of the message shall be
implied or assumed unless the sender does so expressly with due
authority of BCCL subsidiaries and associated companies, Collectively
Times Group.














From:
sandeep chaudhary <[protected]@gmail.com> | Add to Address book |This is spam



To: [protected]@rediffmail.com


Subject: Fwd: [Order:[protected]] Order Change Notification


Date: Sat, 03 Dec 2011 10:33:09 IST











[protected] Forwarded message[protected]
From: <[protected]@indiatimes.co.in>
Date: Mon, Nov 21, 2011 at 2:14 PM
Subject: [Order:[protected]] Order Change Notification
To: [protected]@gmail.com



Dear SANDEEP RAO CHAUDHARY ,
Order Confirmation

The following item in your order is confirmed.

Order ID: [protected] Shipping Address:
CORRESPONDENCE ADD SANJAY 533, SECTOR-14 SONEPAT, HARYANA 131001 INDIA [protected] [protected]
Order Date: 20 Nov 2011
Order Total: INR 14298
Payment Mode: HDFC 6 EMI
Order Item Id Product Name Price
(inclusive of shipping) Quantity Subtotal Expected Delivery Time
00001 BlackBerry Bold 9700 + Free Blackberry Pouch and 2GB Card* INR 14298 1 INR 14298 03 Dec 2011

We will keep you updated on order confirmation and order shipment status via email ([protected]@gmail.com) and/or SMS ([protected]).

We are operational 8 AM to 8 PM and can be contacted at:
Email: [protected]@indiatimes.co.in


Thank you for choosing us
Team Indiatimes Shopping

dear sir/madam
with this e mail i would like to submit my regrets regarding poor functioning of INDIATIMES SHOPPING for the shipping of the item i purchased (order no[protected]
1st issue, gift was delivered on 1 sep 10 after a gap of 9 working days as against 4 claimed by you thus defeating the purpose for it to be sent for RAKSHABANDHAN

2 nd issue, the gift item did not contain all the contents mentioned by them i.e. it did not include the main item perfume

in view of the above i emailed my complaint to them (India Times Shopping ) to expect suitable action within 48 hours by them
in reply they suggested me to contact M/s Pearl Technologies New Delhi ( Third Party)
Contact Person :- Rajeev Sharma / Sumit Sharma
Customer Support No :[protected] however the no is incorrect as no one picks up the no
finally on lots of persuasion i got final reply that the services are time barred and cannot be entertained as per company policy

however the case is not time barred as complaint was launched well in time and regular correspondence was done from my side
may i request you to address the problem and get me compensated for the flaw of M/s India times shopping

Hi,
my name is Dipikaa Sharma and I had ordered for a Electric Tandoor from Indiatimes Shopping on 18th of Nov and made an online payment for the same. while paying it was mentioned that I will receive the product within 4-5 working days. I received a mail saying that the product has been shipped by Bluedart courier on 24th Nov and on 26th when I called Bluedart they said they are waiting for an Invoice from Indiatimes shopping for cleareance. I called Indiatimes shopping and informed them the same they by 28th Nov evening I will receive the product however till date I have not yet received the product and today (1 Dec 11) when I called Indiatimes shopping the Customer Service girl said they will investigate and let me know in 24 hrs time when i will receive the product. My compliant is when they knew on 26th Nov that the Bluedart is waiting for the soft copy of the Invoice for the Product what are they still waiting for and delaying the delivery of the product and how many more times should a customer be calling and getting harassed to receive a product.

My order no for Indiatimes Shopping is[protected] and airway no for Bluedart is [protected]

Many Thanks,
Dipikaa.

I have faced some problem with the product, are as follows-
i) when I am charging my handset, it is fully current,
ii) I have been charged my handset near about 3-4 hrs in the night in switched off mode, but in the morning it shows 90% battery life remaining,
iii) I have received an unsigned invoice having a product name "touchscreen mobile" instead of "Blackberry", dated: 09/05/11, but my actual order placed date is 22/08/11 and delivery date of draft is 25/08/11, so how can it is possible?
iv) data cable was not respond at all in the desktop as also in the laptop, in the both system it is shows that "no device is connected",
v) there is no warranty card in the box
vi) It is a CDMA Mobile Phone, which was en-marked on the back side of it as "QUALCOMM 3G CDMA", how can it is possible in the GSM handset? But in the advertisement published on "Times of India", it was mentioned as GSM,
vii) RIM selected as default Network, all the adds-on and core application is shows as RIM,
viii) It was informed to me by a renowned owner of Mobile Shop in our city that its a case o[censored]nlocked CDMA handset i.e. lock was broken intentionally for the purpose of selling as a GSM Handset,
iv) Condition of the battery is not good enough, status of it is always reducing whether I am using or not,

I have send my product for replacement and reversed pick up was arranged by them, but today[protected] I have received the same product without any type of repair. Further they were unable to replace my product, so still I am facing the same problems as earlier.

Hi!

Try and register to Indiatime's 58888 Voice alerts service. I made the biggest mistake of my life by registering for ODI. Ever since, the nightmare started in my life.

1. The alerts are delayed by more than 1 hour from the event happening.

2. So, I decided to unsubscribe. I tried UNSUB <service>, STOP, options and it does not stop

3. My number is in DND list. Still, I am getting these push alerts -- that too from Indiatimes when there is a new scheme evolved for the same with XX-NNNNN nomenclature.

4. There is no link or support available on Indiatimes site and feedback is not responded to. I think its a hoax.

5. Finally, the QnA link provided under qna.indiatimes.com to help user is not working.

I think they are making money by just adding users and not letting them go away. What !

S.

Hello sir/madam......

Following is the product purchase details from indiatimes shopping, the times of india group..

my order number is[protected] and i have purchased Seagate FreeAgent GoFlex 3.5 Inch 2 TB External Hard Disk - DESK

(STAC2000300)........... on the date september 11, 2011.....
obviously i have purchased it from axis bank account through debit card... the amount 4957.00 rs deducted from account....
but till now after 15 days(10 working days) i dont get it.....

i have asked my product delivery status through email, call & sms but still i did not get any reply from the company......


now tell me what i do....???


even through online chat facility on company's web site no one responsing me waiting for 1 hour to get response.......

The product was returned back since they had dispatched a wrong product a micromax Q 2 + instead of Micromax Q2

Also vendor sent invoice by the name of "21st Century" & indiatimes customer care "icare" have asked me to ship it to "Best Mobiles" & both seem to be unavailable at their regd. add due to which the courier company was not able to deliver & have lost 4 days searching for them.

till date i have not received the product instead they are further extending the complaint date by mentioning
With reference to your mail dated - 14.09.11 for order number[protected], we would like to inform you that the request for replacement is in progress. Your order will be reshipped within 06 working days from the date of request for replacement 14.09.11. So, kindly wait for the same.
where as the actual date of complaint is 5th Sept'11 & they have past the delivery due date yet every time i keep on receiving emails mentioning the complaint date as 14th Sept 2011.
Aramex

Shipment Details



Shipment Summary



Shipment Number: [protected]

Pickup Date: 9/5/2011

Shipper Reference:

Current Status: Attempted Delivery - Customer Moved / No Available Address (Notify me when the shipment is delivered)

Delivered on:

Delivered to:

Time values are local to the service area in which the shipment checkpoint is recorded.



Shipment History



Location Date Activity



Mayapuri Branch,India 09/07/2011 04:20 PM Attempted Delivery - Customer Moved / No Available Address

Mayapuri Branch,India 10:17 AM Shipment Out for Delivery

Mayapuri Branch,India 09/06/2011 05:15 PM Attempted Delivery - Business Office Closed / Unable to Contact

Mayapuri Branch,India 03:31 PM Shipment Out for Delivery

Delhi City-Main office,India 02:41 PM Shipment Forwarded to - Connaught Place,India

Mahipalpur Branch,India 02:05 PM Shipment Received at Operations Facility

Bombay HUB,India 06:02 AM Shipment Forwarded to - Mahipalpur Branch,India

Mumbai,India 01:55 AM Shipment Record Created

Lower Parel Branch,India 09/05/2011 10:19 PM Shipment Forwarded to - Bombay,India

Lower Parel Branch,India 09:31 PM Shipment Received at Origin Facility



Shipper Receiver

I bought a new xperia x8 from shopping.indiatimes.com for Rs.8488/- on[protected].
The seller name was The Accessory Souk.
After 4 days i received the product but the following were the complaints.
1. The box was not sealed. It was taped from the seller.
2. There was no mrp sticker on it which specifies the box content, manufacturers date and serial nos.
3.After opening the box i found that the screen was attached with scratch guard but there are lots of scratches on it.
4. The headphone was replaced. The standard content of the box comes with in earphones, but i got normal headphones.
5. I couldnt find memory card in the box. When i searched for it, it was already in the phone and it was 1gb.
Where the standard box content is 2gb and it is also clearly mentioned when i bought the phone on their website that it is 2gb which we receive.
6. It was clearly mentioned on the page that the product comes with manufacturer warranty and what i received was a general bill which says it is seller warranty.
7. The courier which i received mentioned the name as Teknix. the bill says Circonia and the website says the seller is The Accessory Souk.
8. There are already many complaints on the seller in all the websites but still indiatimes is allowing to merchant to sell the product.
9. I called up indiatimes. They took my complaint and gave me a complaint no on[protected] and i received a call from them on[protected] for which they promised me that i would get resolution on[protected].
10. Today[protected] i called up indiatimes.com the executive told me it will take 10 working days to replace the product.
11. I bought the product on[protected] and on[protected] they tell me 10 working days for replacement then it means i am cheated.
12. We are fools who spend our hard earned on them and wait for 20 - 30 days to receive proper products.
13.I asked the executives to connect the call to higher authorities and the guy did his job. Some lady got connected and she started explaining that they cannot refund the money because it mentioned on the website that there is no refunds.
I started shouting on her and she kept the call and went off. I was just blabbering for 5 mins and then i came to know she is not online. Some else picked the headset and told thank you for connecting to indiatimes.com how may i help you. I guess that lady just kept the headset and went off. So it means the customer is cheated. These people are cheating us.
They send us fake products. They dont replace the product on time. They dont refund our money. They dont talk to us.
How are we supposed to take action on this cheaters.
I feel very disgraced about such companies existence in India who cheat customers and we happily get cheated.
Consumercomplaints please help.

I have filed a request to return a blackberry 8830 phone to the indiatimesshopping.com. They picked the product on 22.8.2011 and had told to refund the money before 31.8.2011. Still i have not received the refund. Whenever i call to customer care, they ask me to wait for 48 hrs to receive a feedback call.

Times of India has an e-shopping wing where its readers can purchase various things of different vendors. Actually TOI acts as a middleman. It advertise almost daily, in Times of India’s various editions about the products and always gives alluring discounts to its eaders. It is obvious that the reputation of TOI is the main USP of this business. TOI acts as middleman of various companies and the product is routed directly to the purchaser from the seller though payment is taken by the TOI.

Like many I was also allured by an advertisement in Calcutta Times dated 05/07/2011(an add on issue of TOI Kolkata Edn) to order a “Multipurpose toolkit with powerful Drill machine” for Rs1999+ Rs299(delivery charges). My order no. was[protected]. The offered price, it is claimed, is 56% less than the actual price of Rs4599. I made cheque payment of Rs2298 on 08/07/2011 through the collecting agent of TOI in Kolkata.

Incidentally, from 22/07/2011 the discounted price of the product has become Rs2290(instead of Rs1999) though and funnily, the TOI claimed that the offered price was 56% less, as earlier, than the actual price of Rs4599. This shows how TOI is callous in treating its readers.

After receiving the the product I found:
i) No receipt of payment was enclosed with the product
ii) “Multipurpose Toolkit with Powerful Drill Machine” are very substandard and not worth even the discounted amount not to speak of the claimed actual price.
iii) The drilling m/c is unable to take the load of even making small hole in a brick wall though it is claimed that it can dril on concrete, metal and wood.
iv) Drill bits are made of mild steel and got bent whilie drilling.
v) Callously printed operation manual iwithout any figure( though referred in it) will only misguide instead of guiding.

I made two complaints to TOI eshoppng via email address [protected]@inndiatimes. com. I also lodged a coplaint through their shopping website’s allocated page.
TOI didn’t bother to reply any. Contactng their customer service over telephone I argued that since I placed order with TOI and paid to them it is TOI’s duty to take my complaints but it replied illusive and given a contact number of the vendor. And unfortunately none replied to my calling of vendors number.

I am dismayed that while this media house was shouting loudly against corruption thorough all of their TV channels and News papers they themselvs are doing corrupted practice with their readers who relied on them

I purchased blackberry handset model; Storm 9530 through India times shopping on 14th Aug.2011. We recieved the product last week, the phone is look alike of Storm 9530, its a fake product, the touch screen does not work properly, the phone gets heated up on usage of 4~5mins. The software CD supplied with the purchase, when installed on PC does not recognize the handset. Host of applications are missing. The list is end less.
I lodged complaint to India times shopping customer service dept on 27th Aug., We have been given feedback that it will take them 15 days to investigate. This is all time buying tricks applied by these people, they knew that its a fake product, hence i dont understand what investigation they want to carry out. Companies selling fake products shall be sued and customer interes to be protected.

I attempted to purchase a pack of bids on Indiatimes's Kambola website. The first attempt at the transaction failed and the cash got debited and the bids weren't credited. Normal Issue, nothing to worry. I got the bids in the second attempt.

The next day when I tried to call someone regarding the same, I found that there seems to be no backend to Kambola. The only contact number provided[protected] was answered by someone who said they weren't related to Kambola but would ask someone from Kambola to get back to me (took down my details and number). I got no call back. I mailed their email address [protected]@indiatimes.co.in and got no replies. When I tried calling back on the same number someone picked up, cut the call and since then attempts to call back have resulted in being informed that the service to the number has been disabled.

I then got onto the internet forums and found another oft repeated number [protected] which no one seems to be picking up. Now I am seriously concerned.

Hi,

My email account [protected]@indiatimes.com is hacked by someone. I am not able to log into the account. Also my security question's answer has been changed by the hacker. I have been using the account for the past 5 yrs and I have lot of information in the account . Please reset the password and send it my other account [protected]@indiatimes.com. I will be able to tell you what are the contents in the inbox of this mail. I have already registered a complaint through my another account id [protected]@indiatimes.com. Please do the needful urgently

Thanks.
Bobmovie

I had ordered an USB vacuum cleaner from indiatimes shopping. i received it broken with a pathetic packing. When i talked to customer care for the replacement, they dint say anything about replacement but said reverse pickup would happen shortly. i recieved a mail the next day having detailed procedure of reverse pickup. It was no where mentioned that when would i receive my original order.

in the mail they mentioned a courier company name at which i had to call and ask them to make the pickup happen. when i called the courier company, they did not have the office at my city i.e, kanpur so they asked me to call customer care back and tell them the situation. i mailed the concerned person who did not respond at all to that. when i called customer care, the CCE said i would have to ship the package on my own expense as of now and when the company(which shipped the product to me) would recieve the pack, indiatimes guys would know the amount through courier company for the shipment and they would give me the draft alongwith my fresh package.

i shipped the item through a courier company and provided them the tracking number and called at customer care and then CCE told me that i would have to provide proof of delivery to indiatimes guys and then they would take their own time to refund the money. which was not the same thing when i spoke to Customer care initially.

so far no one has been telling the correct time frame by which i would get my fresh package.

it has been a totally disastrous experience so far.

the person who mailed me initiall

My wife bought Rakhis for my brother in law through Indiatimes shopping on 9th August ' 2011. Indiatimes says its shipped since 10th August but we haven't received it . I have called Indiatimes numerous times and sent emails but I got no reply.


User Id : [protected]
Name : Kunal Uppal
Order Number : [protected]
Total SubOrder : 1
Order Date : Aug 9, 2011
Order Time : 9:18 AM
Current Status : Order shipped

They are not even shameful to contact me to check if the item has been delivered or not.

I would seriously recommend people not to buy any stuff from Indiatimes.

I ordered a apple ipod vide order no.[protected] sub order no. 4052267 agt. which payment via credit card was made amounting Rs. 11748/-Online Complaint was also made to indiatimes customer care vide ticket no. SHOP-392983. Till date this is not delivered whereas at the site it is mentioned as shipping time one day. These people now says that this item is not available with the vendor and for this we are not able to process your order till date. I fact price of this item has increased on the site and shows it is available on the site till now how these people can say that this item is not available. If this is not available with these people we received a phone call on the next day for payment confirmation and confirmed us that it will be delivered with in a day to us.
On seeing the increase in prices by just Rs.500/- these people says that we can claim refund of our money. Our complaint is when item is booked ,payment made , item available (as per site) they are not making the delivery. Seems a very good option to cheat the people by using their hard earned money (interest free) so many days , harass them as they continue to make phone calls to these people and in the last say we can refund your money. In this way they are having crores of rupee in their kitty without interest with them and customer gets harassed and inquired from them by making the phone calls.
These people must get a lesson and we must get justice as per the law of the land.
(CA. MANOJ GUPTA)
C/O AKSHAY GUPTA

To,
Sri Sunil Rajshekhar
Chief Operating Officer.
And Sh. Harish.
Shopping Team
Indiatimes shopping

First Floor
10 Darya ganj
New Delhi 110002

[protected]@indiatimes.co.in


Dear Sir,

I would like to draw your kind attention
on the following points:

1. Purchase order no is [protected] dated[protected]

2. My order was cancelled reason best known to you.

3. Refund was not credited in my Bank Account till
[protected]

4. Compliant No is 217039

5. Your Ticket No is : SHOP-390597

6. Scanned copy of Bank Statement for date[protected]
was sent to you through email

7. Again through email dated[protected] from
[protected]@indiatimes.co.in you have demanded Bank statement
till[protected] I AM SENDING SCANNED COPY OF BANK
PASS BOOK ENTRIES ARE MADE UPTO[protected] ,WHICH
CLEARLY SHOWS THAT THE AMOUNT OF
Rs 1115/- STILL NOT CREDITED IN MY ACCOUNT.

8. VIDE YOUR E MAIL FROM [protected]@INDIATIMES.CO.IN
YOU PROVIDED ME ARN number 75503721172001417318842
I CONTACTED BANK MANAGER WHO REPLIED THAT HE DID NOT
KNOW THIS ARN NUMBER TRANSFER THE AMOUNT THROUGH NEFT






DETAILS OF MY BANK ACCOUNT:
NAME OF BANK...INDIAN BANK MATHURA BRANCH
S/B ACCOUNT NO IS...[protected]
NAME..... KRISHAN KANT
BANK NEFT IFC NO IDIB000M021

MICR [protected]

Indian Bank Mathura Tele Phone No[protected]

9. NOW I REQUEST TO KINDLY CREDIT THE AMOUNT OF Rs 1115/-
IN MY ACCOUNT EARLY. YOUR EVERY MAIL SAYS GIVE ME
48 HRS TO RESOLVE THE ISSUE.SINCE 18-JUNE -2011 TO
19-JULY -2011 MORE THAN ONE MONTH PASSED YOUR TEAM
COULD NOT RETURN MY MONEY.


10. WHEATHER I DID SOME MISTAKE IN CHOOSING INDIATIME
SHOPING ?
HOPING AN EARLY ACTION .

11 SCANNED COPY OF PASS BOOK ENTRIES FROM DATE
[protected] TO[protected] ALREADY SEND THROUGH e-mail.


THANKING YOU


yours

KRISHAN KANT
92 C OMKARESHWAR COLONY
MATHURA U.P. 281006
M: [protected]
e-mail:[protected]@rediffmail.com

I ordered a Ultrasonic nebulizer on 13-Jul-2011 and still waiting for the product to tbe delivered. Whenever i call customercare of indiatimes shopping, they say they have noted down the complaint and ask me to wait for 48 hrs. This happened 4-5 times. I paid indiatimes through ICICI netbanking(full payment) Rs. 4740.00 including shipping charges.

On the website it is updated as "Delivered" with AWB #[protected] Blue dart. I called up the Blue dart customer care quoting the AWB bill number. Thye told me that the AWB # is for a different person and different address. I again called up indiatimes customercare. Again the same answer...wait for 48 hrs. I aked them write the enite update in an email and send me...till now they have not sent me any mail. I feel like got cheated. Now that the order no says "Delivered", i dont know how to take up this complaint. Can you please help?