India Today / BagItToday Complaints & Reviews

Bag it today /holidays — being a fraud in the name of india today group

Dear Sir

Voucher 1-[protected]
Voucher2-[protected]
Voucher 3-[protected]
It is a shame that on the name of India Today we are being cheated onAug21 we got a call from india today group holidays and were told of this offer of holidays for india and abroad for 7000/ we had a call from ms meghna(her nos she gave [protected]) we liked the offer and were intrested in buying it so she made us talk to her senior officer mr Jaya dixit (his nos [protected]) he insisted us to buy a combo offer as we wanted to go to coorg and as on the site bag it holidays theyshow the destinations which they give so we had seen on the site they were offering orange county in coorg we were happy to go there so mr jaya told us that only if we buy a combo offer then only we would get a stay in this resort so we agreed and he also told if we buy a combo we would be getting a gift worth 2000 a wrist watch reebok duffle bag reebok gllases but till date have not recieved it so we took the offer and made apayment through our credit card for Rs 14000/ on my husbands name Mohammed Vasi by one week we recieved the voucher of the holiday package we send our draft for 750/ for our voucher whose booking id is [protected] and draft dated 30/8/11 whose nos is 156683 and with our details filled in the form for our hotels and our convient dates for our trip on 27 oct t2 nov but no response as we had stated for the choice of our resort for orange county for our 1st choce after they recieved the details and our draft reciept there was a call to us on 30 aug saying that you cannot get this offer as you have not taken a combo offer we said that we already taken one but to our surprise he Mr bismillah khan told us that this was not valid we were shocked to hear that as we had taken the combo offer on the same name(mohammed vasi) it was not valid we were really angry as we were guided wrong now he makes us talk to his senior who is mr ronald dsouza ( his nos[protected]) he tell us that you should buy the combo on two diffrent names so only we would get this offer of our stay he insisted us to but a new package so thinking we would get a nice stay we took a third package for 7000/on my name Nisrin Vasi( [protected] ) by credit card now we have no response from their side no one comes on the line or they are not giving any confirmation i dont know whether we will be able to go to coorg as they are not responding well on the phone they say there is no mr bismillah khan and mr ronald is always in meeting we were so eager to go to this place as after a long time we had planned a family trip together
Thanking
Nisrin Vasi
Gujarat-Surat-[protected]

Nice

sanu

edrfe

Dear all valuable customers sorry for inconvenience for your refund amount pls corporate with Mr. Himanshu. He is provide you all details for your refund amount pls corporate with us you are received your refund amount as soon as possible.

Only last month for your refund amount so complete your refund process.

Himanshu
Contact number [protected]

Complete all the refund process after that online gateway transfer your total amount.

Thanks
Sanjay Kumar

Dear Mr. Chakraborty,

We have come across your online complaint registered on consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

This is with reference to your booking placed with Book My Holiday against Order No.[protected].

As per your preferences received in regards to the booking availability, we are pleased to inform you that we are available with the Hotel Bella Rosa @ Goa. You may please find below the details of the booking:-

• Period of booking - 25/06/2012 to 30/03/2012
• Number of members accommodated –04
• Room Category –02 Delxe Room

You are requested to check and do confirm in case, If you would like us to reserve the above booking since all the bookings are subject to promotional availability i.e. please revert us within 48 hrs if you would like to reserve the same booking.

After this reservation your membership will get expired. Further to this, your reservation is non transferable, non cancellable and non reschedule able at any circumstance.

As another days are not available on behalf of that we will pay to the resort the cost o[censored]tility, government and luxury taxes.

Looking forward to hear from you soon

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)
Phone[protected]

IndiaTodayGroup — regarding fraud through credit card

the indiatodaygroup called us & told us about schemes & now they are not giving us our amount and telling us that your discount ha increased so you have to purchase more.

reebok dhoni trainer shoes — change my shoes

dear sir
i ordered reebok dhoni trainer shoes size-8 but i got another shoes which is of low quility, diffrents shoes & colors, so i want return my shoes pls send back my money to through my curier or change my shoes size -08 & colour r white & gold and return pay my curier charges.

order date : 10/09/2011
order no. : 313159
curier : firstflit
invc amt : 2999.00
shipping id : 1082701
booking id : [protected]
membership no : BIT[protected]
NAME : kumar sourav
ADD : c/o anil kumar,narayan niwas,new rampur,rajender nager,patna,
pin code:800004
STATE : bihar,

i thik i will getting response through bagittoday as soon as ppossible & quick action for this

Reebok Shoes — refund by courier

Sir,
I ashwani kumar placed an order for reebok shoes (no. 6) dated on 2-3.02.2012.Due to my some personal reasons at the time of product delivery I was not present at the delivery address dated on 9.02.2012. bluedart corriuer has retruned my corriuer on dated 13.02.2012 at your address new delhi. I requestr you that please give the delivery of my order no1276498 at the same address as soon as possible.

With regards
Ashwani Kumar
IMS Library
BHU, varanasi
Contat no. [protected]

Dear Mr. Giri,

We have come across your online complaint registered on consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We regret to inform you that we are unable to locate your order in the system and request you to kindly provide us with the following details:-

Booking id-
Authentication code-
Transaction id-
Email id-
Mobile no.-
Order no.-

On hearing from you, we shall provide you with the status of your order. .

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on
[protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Sachin
Team, Bag it today

Dear Sir,

Thanks for the response. My order ID is [protected]. Order history[protected]:39:48.0.

My e mail ID is [protected]@yahoo.co.in

My mobile no is [protected].

Regards,

Mahesh

Reebok Shoes — Non Receipt of items

Sir,
I had booked for Reebok shoes (size 8) on 01 Apr 09 and I was intimated Cust ID : [protected] by your representative. The items were required to be delievered at Lucknow address. The payment has already been made through credit card on 01 Apr 09 and amount debited vide transaction Ref 74477489091011112596318 dated 01 Apr 09. However the delievery of the items has not been made. On inquiry we have been intimated that the Cust ID is not correct.
You are requested to expedite delievery of the items.

Reebok Shoes and other items — Non receipt of items

I had booked few items including a pair of reebok shoes and one track suit in last week of Aug 09.A SMS was received by me stating my order no was OGA[protected] and its value is Rs2498.The same can be paid on delivery.One more SMS was received and it was mentioned that my order has been dispatched on27-8-09 by postal/630493.But the same is yet to reach ay my loc.

samsung handycam and reebok shoes — non receipt of items

My name is RANJITH S I am a member of INDIA TODAY BOOK CLUB . AS PROMOTIOAL ITEM I have ordered for samsung handicam and other product to your cpmpany. I havebeen debited thru my credit card also. Now I have received the bill also. Somedays back somebody an employee from your office has given me consign ment no as OGA[protected]and conignmet NO [protected] BUT TILL DATE such an item was not reached any of tha courier company viz AROMEX INTERNATIONAL COMPANY as the said employee had stated. They are telling that something wrong with the congignment no ([protected]) As she has stated the parcel was sent on JULY 01. but almost one month passed an I have not yet received any from your company. Please send me the parcel immediately as possible. MY REGISTER NO WITH YOU IS 1110/[protected].

On[protected], I got a phone call from bag it today intimating me that I won a gift and I am one among only three persons in all over India and for this I had to purchase some items. On their persisting insistence for two days, I finally agreed to purchase one shoes of reebok brand size 6. for this I paid Rs1196/- and further Rs.1196/- for disclosing of type of gift I won. after making payment, I was informed that I have won gift voucher of surat gold worth rupees one lac.
Instead of reebok shoes, I got four reebok watches black colour and I have no news about the gold voucher.
Today I am shocked to know that Bag it Today is in the game of cheating innocent people like me through dubious means.
Kewal Krishen Koul
[protected]

Sir,
I was approached by Bag it Today team on 13/8/10 and informed me that I had won Rs.1 lac worth of gift voucher for gold box to be redeemed from Surat Diamond in the form of jewellary. but I had to pay Rs14996 for that in whichj Iwould get two sets of Reebok shoes,T-shirts , sunglasses etc. Next day they persuaded me repeatedly to pay the amount which I finally paid with debit card. then they asked to pay Rs.596 as shipping charge.I also did that. On 16/8/10 again they called and asked to pay Rs.7000 so nthat they can club the voucher of 5000 each,which thankfully I refused.I asked them that they are cheating me and I will go to consumer court. Again on17/8/10 they called me and told that I had won not b1 lac but 2lac and I have to pay Rs.14996 more for that and also I dont have to pay for clubbing the gift. I refused to pay and iknow that they are cheating me. As promised they didn't send me gift today.

sujit tyhakur

Hi,

This Numan Khan from Coimbatore, My email id is [protected]@yahoo.com I got call from u concern that purchasing of samsung omnilite B 7300 and u have won 55,000 rs worth of gold. They told me that for tax amount u should purchase an another product and also they u have won now 1,10,000 worth gold and i have also purchase it is HTC Mobile, And again they said me that i have won 2,20,000 worth gold to get the that gift u should purchase Sam sung Cam coder, and Sam sung Handy cam you will get the free Philips Home Theater Free, I have purchase ot also but i receive only Sam sung Cam coder,Philips Home Theater. I didn't receive the Sam sung Handy cam. And i have received an email on 16th Sep that value of voucher 5,000. when will i recieve the Diamond Voucher, and Samsung Handycam. I contact customer care i they not responding the correct information which i needed.

Do me the needful that was it the true, cause for selling the products they person are true or false?

UR CHEATING THE CUSTOMERS, DONT DO LIKE THIS?

Regrads!
Numan.

Order Number : [protected]
Bagittoday is in the business of cheating and acting fraud. By taking orders online, getting the amount collected and then not despatching the article is their USP. They must have collected millions of rupees in this manner. Very few guys are able to contact them once the amount is debited in their bank or credit card as no one from Bagittoday is accessible on mail or phone. They have provided a call centre's number which also they keep on changing. Some influential person must be behind this show. According to my estimate, they must have made more than Rs 1000 crore in last few months by such cheating mechanism. In my case, an order was placed on 29th Nov 2010 and till today no result. Mails sent tp Koel Puri and other senior management personnel of India Today Group are returned as they have placed wrong e mail ids on India Today Site. I really wonder that a India Today group which has renowned channel Aaj Tak and a renowned weekly India Today is involved in such cheating business. We are also fool that despite being educated, we fall in the trap of such ba*****s. Thanks, Sunil, Kolkata

Hi Iam Shrinivas,
Please do not purchase anything from bag it today. They cheat people by giving ads on net & news papers. They deliver the product that's entirely different from the one they show in the advertisement.They do not even have the courtesy to reply to the mails leave alone calling the customer back. I have been cheated by them & i have mailed the photo graph of shoes they advertised & they finally delivered. I have sent the shoes back & I was promised replacement when I spoke to them but nothing materialized. If the space permits I will post everything here.I request Facebook no to publish the ads of bagittoday.


The first mail I sent to bagittoday along with hard copy & the shoes

I have photograph of both shoes shown in ad & the ones delivered but It is getting pasted here.

To:
The In charge Customer care
Bag it today
Living Media India Limited
India Today Book club
B-47, India enclave, Neb Sarai
New Delhi-110068

Reference: Order Number: 0GA[protected] dated[protected]. Invoice No: ORA[protected]attached)

Sir,
Subject: Delivery of different Reebok shoes as compared to the advertisement Regarding.

I had booked bag it today’s Reebok kit by seeing the advertisement in the Kannada daily Sanyukta Karnataka. I have received the kit on[protected] against VPP for Rs3443/-. But I found that the shoes delivered to me are completely different from the ones shown in the advertisement. While taking the order I was told that the shoes delivered would be the same as the ones shown in the advertisement. I am shocked to see this & really surprised that a sister concern of India Today can do like this. This kind of treatment is bound to harm your company’s reputation as well as that of Reebok & India Today (Who claim to uphold the ethics & values of business & that of our great Country India).
Subsequently I talked to your office[protected] with your customer care representative on[protected].I was told to send these shoes back & these shoes would be replaced with the ones shown in the advertisement. I was also assured that the amount I spend on sending these shoes would be reimbursed. I requested for change of shoe size as I require 8 No shoes now & this request was acceded to.
What worries me more is that “Can a company like Bag It Today do like this?” If this is the case then people will stop buying products from such companies & also people will loose trust in the brand “Today”. This affects the very sanctity of India Today Group & could damage its reputation due to negative publicity & negative feedback of customers. This should not be allowed to happen.
This is the concern of a common man like me who is a regular reader of India Today.

I am sending the shoes through professional courier & it costs me Rs200/- I hope you stick to your promise & send me the new shoes shown in the advertisement of 8 number size. Also you will reimburse the cost incurred on sending the shoes back.
Hence do the needful.


[protected]@indiatodaybookclub.com
cc malcolm.[protected]@intoday.com,
Shveta.[protected]@intoday.com,
andrew.[protected]@intoday.com,
[protected]@intoday.com,
[protected]@intoday.com,
j.[protected]@aajtak.com,
shashi.[protected]@aajtak.com
date Tue, Nov 2, 2010 at 4:11 PM
subject Replacement of Reebok Shoes Regarding
mailed-by gmail.com



Sir,

Reference: Order Number: 0GA[protected] dated[protected]. Invoice No: ORA[protected]attached)
See the attachments in this regard.
Do the needful.


2 attachments — Download all attachments
Bag It Today application.pdf Bag It Today application.pdf
40K View Download
Bagit today Reebok.pdf Bagit today Reebok.pdf


My 1st Reminder mail to all concerned in bagittoday

to [protected]@indiatodaybookclub.com
cc malcolm.[protected]@intoday.com,
Shveta.[protected]@intoday.com,
andrew.[protected]@intoday.com,
[protected]@intoday.com,
[protected]@intoday.com,
j.[protected]@aajtak.com,
shashi.[protected]@aajtak.com
date Sat, Nov 27, 2010 at 12:41 AM
subject Replacement of Reebok Shoes Regarding..Reminder..1
mailed-by gmail.com






Sir,

Reference: Order Number: 0GA[protected] dated[protected]. Invoice No: ORA[protected]attached)


First please go through the attachments before proceeding further.


The first mail that I sent regarding this was on[protected].
I got confirmation of shoes being received by Bag it Today by calling to[protected]Bag It Today.
So far I have not received the replacement for the shoes that I have sent & nor have I received any communication.

I was provided the complaint number, when I insisted for one (when I called your office) Complaint No:681418. This was given by one Mr:Vikram who also confirmed the receipt of shoes.

Also, only I had to make a call to your office number...[protected] & each time I was made to wait for at least 15 minutes where as you take order through toll free number. It should have been otherway around. The onus of responding to the customer lies with you.

You should at least have had the courtesy to inform me about the status of my complaint either through telephone or else through e mail, leave alone replacing.

It pains me a lot when I think a company like Bag It Today does like this. I am even mere surprised when none of you (addressed in cc) bothered to reply to my mail. Is it what Shri Prabhu Chawla speaks in "Sidhi Bath" or for that matter "Aaj Tak" the brain child of Shri S P Singh preaches.

I have very high regard for Shri Prabhu Chawala, India Today & "Aaj Tak" but I can not understand why everybody is mum on this matter.

I hope you will reply this time & address my complaint this time in order to keep your promise.


i
My 2nd Reminder mail to all concerned in bagittoday
to [protected]@indiatodaybookclub.com
cc malcolm.[protected]@intoday.com,
Shveta.[protected]@intoday.com,
andrew.[protected]@intoday.com,
[protected]@intoday.com,
[protected]@intoday.com,
j.[protected]@aajtak.com,
shashi.[protected]@aajtak.com
date Thu, Dec 2, 2010 at 4:34 AM
subject Replacement of Reebok Shoes Regarding..Reminder..2
mailed-by gmail.com









Sir,

Reference: Order Number: 0GA[protected] dated[protected]. Invoice No: ORA[protected]attached)


First please go through the attachments before proceeding further.


The first mail that I sent regarding this was on[protected].
I got confirmation of shoes being received by Bag it Today by calling to[protected] Bag It Today.
I have sent a reminder (first) to which you did not respond.
Probably I will send one more reminder in week or so & then I would initiate my own course of action.
So far I have not received the replacement for the shoes that I have sent & nor have I received any communication.

I was provided the complaint number, when I insisted for one (when I called your office) Complaint No:681418. This was given by one Mr:Vikram who also confirmed the receipt of shoes.

Also, only I had to make a call to your office number...[protected] & each time I was made to wait for at least 15 minutes where as you take order through toll free number. It should have been otherway around. The onus of responding to the customer lies with you.

You should at least have had the courtesy to inform me about the status of my complaint either through telephone or else through e mail, leave alone replacing.

It pains me a lot when I think a company like Bag It Today does like this. I am even mere surprised when none of you (addressed in cc) bothered to reply to my mail. Is it what Shri Prabhu Chawla speaks in "Sidhi Bath" or for that matter "Aaj Tak" the brain child of Shri S P Singh preaches.

I have very high regard for Shri Prabhu Chawala, India Today & "Aaj Tak" but I can not understand why everybody is mum on this matter.

I hope you will reply this time & address my complaint this time in order to keep your promise.

My 3rd and Final Reminder mail to all concerned in bagittoday
to [protected]@indiatodaybookclub.com
cc malcolm.[protected]@intoday.com,
Shveta.[protected]@intoday.com,
andrew.[protected]@intoday.com,
[protected]@intoday.com,
[protected]@intoday.com,
j.[protected]@aajtak.com,
shashi.[protected]@aajtak.com
date Sun, Dec 12, 2010 at 11:45 PM
subject Replacement of Reebok Shoes Regarding..Final Reminder..
mailed-by gmail.com




Sir,

Reference: Order Number: 0GA[protected] dated[protected]. Invoice No: ORA[protected]attached)


First please go through the attachments before proceeding further.


The first mail that I sent regarding this was on[protected].
I got confirmation of shoes being received by Bag it Today by calling to[protected] Bag It Today.
I have sent two reminders to which you did not respond.
I would initiate my own course of action if you do not reply to this mail & you do not know to what extent I can damage you (bag it today). I will expose you through all possible means (inter net forum & Consumer forums). It seems there is no meaning for the word honesty in your dictionary.

So far I have not received the replacement for the shoes that I have sent & nor have I received any communication.

I was provided the complaint number, when I insisted for one (when I called your office) Complaint No:681418. This was given by one Mr:Vikram who also confirmed the receipt of shoes.

Also, only I had to make a call to your office number...[protected] & each time I was made to wait for at least 15 minutes where as you take order through toll free number. It should have been otherway around. The onus of responding to the customer lies with you.

You should at least have had the courtesy to inform me about the status of my complaint either through telephone or else through e mail, leave alone replacing.

It pains me a lot when I think a company like Bag It Today does like this. I am even mere surprised when none of you (addressed in cc) bothered to reply to my mail. Is it what Shri Prabhu Chawla speaks in "Sidhi Bath" or for that matter "Aaj Tak" the brain child of Shri S P Singh preaches.

I have very high regard for Shri Prabhu Chawala, India Today & "Aaj Tak" but I can not understand why everybody is mum on this matter.

I hope you will reply this time & address my complaint this time in order to keep your promise.

THEREFORE NO ONE SHOULD PURCHASE ANYTHING FROM BAG IT TODAY (INDIA TODAY GROUP)

Made An Three Transactions to bag it today because i got call from Them that i have been selected for third price that is laptop of 65000/-Rs In amount of 5998/- i got call from mr.harish for three four times thats why i made payment of 5998/- and suddenly he told me to one more transaIctions of 1800/- i told that i will get rebook goggles,shoes track suit
etc. & third Transactions is for taxex 899/- but next he told me that i will not get laptop i will get diamonds i argued him but i said its ok and he told i will get call from Them still you not get your parcel, i waited i never got any call from Them,then i called them that time they told me that my second Transactions order is closed because products out of stock,if you dont have stock then why They call peoples & Make them fool Ok then he told me that i will get refund of 1800 & 899 And in first Transactions 5998/- i will get T Shirt & Bed sheet is That company mad Bed Sheet & T Shirt For 5998/- first say laptop then diamonds then bed sheet i requested to refund for 3 times they said i will mark your refund as urgent three person marked as urgent still not got refund please stop this type of nonsense and your information these are my Transactions.


[protected] 8998/-

[protected] 1700/-

[protected] 899/-


who will buy products from you only mad persons i also gone mad that i trust Them(Bag It Today)
Still i say Please Please Give My Money Back This is a small amount for You But Not For Me I Am not Working Employee For Any Company I am Job Less I Took Money From My Grand Father & They are askink Me For Money Now You Say What I Do Please Sir Do The Favour


Waiting For Reply & Refund Also Please

i have ordered a gift bag of silverleaf jewellery from bag it today. the have supplied the goods but not of silverleaf brand and of very inferior quality. there were 4 bangles 2 earrings and a bag contaning the order, but i received only 2 bangles 1 necklace and 1 earring.

i am cheated by showing the quality products and supplying very inferior products( looks like picked up from streets). my order no. is 385078 dtd.23/3/2011pl. pl.take suitable action as they are cheating the public by not suppling the full quantity and inferior quality goods.

Bag It Today — Cheating by sending a different and very cheap product

I got one mail from bag it today saying that I won a box of jewelry of 3999/- and I had to pay only the shipping cost. I was OK, though the shipping cost was way too high, 399/-. I received the packet and the box (there is no box!) consist of junk jewelry which any one can get it in any corner for 30 - 40 bucks. Today I called their customer care and they are telling me to send the product to their office at new delhi. Now why should I do all these things to send to them? They have sent me a totally different product and it is their responsibility to replace it without involving/harassing me or to refund for the same. I am not going to send it to their office. Here is my order detail: Order ID is: [protected] form [protected]@yahoo.co.in

no1 fraud of INDIA

wat ever ur telling free r not i have to know

wats the offer u told that bag it today sponcering free gifts is it true

give me ur cell no. to know more details

I am surprised to note that a group like INDIA TODAY has started a very bad service like BAG IT TODAY.I had a very bad experience.The goods supplied was of very cheap quality.I have written to them but did not get any reply.I am writing all this today because formerly it was on internet but now they started calling on mobile phones also even if the person is registered as DND.The prestige of INDIA TODAY is more than any amount of money which they want to earn through BAG IT TODAY.
I got a call from no:20381890 in this regard and has complaind to AIRTEL my service provider.Let us see what they can do regarding this.

Cheating, frauds, Stupid Management, Poor Managaers, Poor staffs, Poor People.
They provide wrong information before booking...n after it its something different.

Please guys...save ur money...!! Its just Brand India today nothing more...!!

handy camera — non receipt of item

i Ravindra singh (EMO NO[protected] purchased the item in the month of AUG11, there was some problem with the item after 2 days same was despatched on 27 aug11 to vani vihar sq, bhubaneswar-07,orissa. my email [protected]@rediffmail.com Mob- [protected], [protected]) looking fwd for your reply.

bagittoday is fooling people by selling low quality goods at a highly premium price. They mint money in such a way that common man gets tempted and fooled easily with the brand being sold, with the quality being relatively poor.

Although, i have seen some comments where people have received back money with lots of efforts, I am still waiting. Not sure how long...

bagittoday is fooling people by selling low quality goods at a highly premium price. They mint money in such a way that common man gets tempted and fooled easily with the brand being sold, with the quality being relatively poor.

Although, i have seen some comments where people have received back money with lots of efforts, I am still waiting. Not sure how long.

The company employess only respond immediately when taking orders, thereafter the customer in completely forgotten, once payment is successful and this company sends inferior goods.

Booking IDs [protected], [protected], [protected] & [protected]

Following complaint/mail regarding resort i.e. variation in offer & actual facility was forwarded to Book My Holiday/Bag It Today(India Today Group)but unfortunately even after several reminders there is no response from company


This is regarding false information shared with me for property offered in Goa holiday package(Club Azure @ Resort Village Royale 4th to 10th Oct ’12)

Initially at the time of availability/confirmation of booking co's executive informed me telephonically that the resort is 4 star but later after few days they mentioned in mail as 3 star whereas I kept on complaining about status of property which is a 2 star & below average based on certain rating available on various websites as well as customer feedback they all were very negative but there was no response & resulted in lots of inconvenience to us as even basic facilities were missing on this venue which was not expected

As per terms & conditions we were supposed to get 3 to 5 star facility from list of resorts/hotels available on company's website which was not the case

We had horrifying experience as following mandatory facilities were missing & status of resort was below normal standard with very poor service

1. No intercom
2, TV/cable service not working properly
3. Faulty geyser in one room
4. No room service
5. All toiletries not available in room
6. Toiletries not given on daily basis
7. Linen changed only on alternate days
8. Poor condition of refrigerator
9. Water logging at entrance of apartments (difficult to enter/very risky as it was raining)
10. Light arrangements in compound & apartment stairs are very poor
11. For any need we had to get down from apartment & find staff in campus for help which was cumbersome
12. Only 1 mug provided in bathrooms for both toilet use & bath purpose which is unhygienic
13. Drinking water & glasses(stinking) available only on demand that too one has to walk down to reception & ask for it
14. One room split A/C was throwing water inside the room
15. No tea/coffee kettle(which is there in any 3 star hotel's room)
16. For any service or help required we were supposed to contact resort reception over mobile(roaming STD)
17. No power back-up(Black out in resort on 9th Oct Even aprox 7PM for >30min)
18. Dirty Kids swimming pool
19. Single bed blanket for double bed occupancy
20. Resort name is not featuring in offer

Many such complaints we discovered by each passing day & similar such remarks raised on websites by many customers who visited the resort in the past.

There was no response from company during our stay means they were not bothered about customers problems & after making false commitments facilities were not provided as promised which indicates wrong intentions/unethical business practices.

We reported complaints to available representative of club azure but they also had no concerns to address grievances.

This is clearly violation of norms by book my holiday/bag it today(India Today Group) which is not acceptable.

This is simple breach of trust & can not be tolerated.

Yogesh Dubey

Dear Mr. Kumar,

We have come across your online complaint registered on consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that your order has been fully re-processed from our end and re-dispatched against the below mentioned details:-

• Consignment Number – ED[protected]IN
• Tracking id - 1493482
• Booking id- [protected]
• Transporters Name – Speedpost
• Dispatch Date – 18- May'2012
• Delivered to - 24-May'2012

We hope that the complaint stands resolved here.

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Sachin
Team, Bag it today

Dear Mr. Das,

We have come across your online complaint registered on http://www.consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that as per revert received from the department concerned the 30 credit points already given to customer on “[protected]:03:00” and same is reflecting in your Bagittoday A/c.Kindly check the same and confirm so as enable us to do the needful.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)

Answer is absolutely FALSE, FAKE submitted by Swatantra Jha, Online Support (Bag it today).

No, No, No. The replies made by Swatantra Jha for Online Support (Bag it today) is negative, false. No such credit points given to me on “[protected]:03:00” and the same is not at all reflecting in my bagitdoay account.

Against my complaint Swatantra Jha of Online Support (Bag it today) replied me by her above noted information by the April 23rd, 28th, 8th May and June 13 2012 that she came across my online complaint registered on http://www.consumercomplaints.in, stating the following:

"We would like to inform you that as per revert received from the department concerned the 30 credit points already given to customer on “[protected]:03:00” and same is reflecting in your Bagittoday A/c.Kindly check the same and confirm so as enable us to do the needful"

IT is needed to be stated here again that the comments passed by Swatantra Jha of Bag it today are ABSOLUTELY FAKE, FALSE & BASELESS.

Replies against my complaint made by Swatantra Jha are totally false, motivated and baseless.

I'm so sorry that Indian Consumer Complaints.in has not taken any action against bagittoday.com and that's why I'm yet to receive any amount. My earnest appeal before the Consumer complaints.in to take positive action against bagittoday.com.

Dear Member,

We have come across your online complaint registered on consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We regret to inform you that we are unable to locate your order in the system and request you to kindly provide us with the following details:-

 Authentication code
 Transaction reference Number
 Date of payment
 Transaction Amount
 Order ID
On hearing from you, we shall provide you with the status of your order.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)

Living Media India Limited (BAG IT TODAY) — non delivery of goods

Hi

i had placed an order for a Kodak Digital camera on "Bag it Today" on the 9th of September, 2010. Its been 2 months now, that there is no indication from their side about the delivery. I have been regularly following up with them, but most of the times their systems are down, so they are not able to tell the status for the order. i spoke to their floor incharges also a couple of times but every time even they failed in their commitments.
i have already made the payment through my credit card for about Rs. 8000 as it was a advance payment option.
my order number for the same is "[protected]".


Vivek Modi

Dear Mr. Gupta,

We have come across your online complaint registered on consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that we have taken the matter with the concerned department to get your issue resolved and we will get back to you as soon as once we receive revert from the same.

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Sachin
Online Support (Bag it today)

Dear Mr Yuvraj,

We have come across your online complaint registered on http://www.consumercomplaints.in.

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that we have checked the details in our records we confirm that the product was dispatched through the Blue Dart courier on dated[protected] via AWB no [protected] and the same has been delivered to you on dated[protected].

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)

Bag It Today — cheating & non delivery of product

I have ordered Black Berry Storm on Bag it Today's site on[protected]. They told that the order will be dispatched in 3 days & will be received by me in 10 days. But till today they have not dispatched my order. The customer care says that they do not have product in their stocks. It will take more 15 days to dispatched. If they do not have product then how they can received my order?? They have withdraw amount from my credit card. The company is involved in cheating & mis-appropriation. I am going to file criminal complaint against the company officials. They are not giving names of directors of the company

Sir,
I have ordered an watch of make numero.my order number is 27756.i have recieved the watch on[protected], but when i opened the box of watch the thing i noticed is that the leather cloth on the strip has the cut on it, the cloth is pealed off.so i want my wtch to be changed...

Karanbir singh
[protected]