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India Today / BagItToday Complaints & Reviews

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Updated: Nov 22, 2025
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India Today / BagItToday reviews & complaints page 26

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R
rgupta26
from Banga, Punjab
Mar 28, 2012
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Dear Sir

I have placed my order for a pair of shoe on 16th March 2012 but it has not been dispatched to me till now and everyday I am calling their office and customer care. They are telling me that it is out of stock and it will take a week time. They are repeating these lines for the last more than 7 days and are not dispatching it and not giving me the exact date to dispatch.
I want you to kindly me in this case.

My order no at Bag It Today is Order ID- [protected]

Kind regards

Dr Rajinder Gupta
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    S
    sunainamariam
    from Ernakulam, Kerala
    Mar 23, 2012
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    Address: Ernakulam, Kerala

    I had ordered 03 mini planners from India today diaries. The company says they sent it in Nov 11. however i have still not received it. They gave me the Registered Parcel no. but my side post office has not received it. Initially the company customer care replied to my mails saying they have reverted the complain to the postal department. but now they dont even bother to reply to my mails. Its march now and i have neither got the item nor have they returned the money.

    Details

    Order No. : ITDIARY-WEB-2997
    dispatch date as intimated by the company : 26/11/11
    Registered Post Docket no : 26207
    Company Customer care details: Ruby Raghuvanshi
    India Today Diaries
    E-mail::- [protected]@intoday.com
    [protected] Fax:[protected]

    Kindly help me on this matter.

    Sunaina

    [protected]@rediffmail.com
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      H
      HIMANSHU07
      from Chennai, Tamil Nadu
      Mar 23, 2012
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      Address: Durg, Chhattisgarh

      On 09/03/2012 i got a call from bag it today an india today group they tell me about an offer (samsung galaxy y dous s6102 mobile and reebok shoes) for rs. 5999/-, after that their sales represantative ms. Pooja ask me to make payment and after that i make payment through my sbi debit card for rs. 5999/- , after that she told me that their verification department ask me to verify my order and they ask me for lg mobole and reebok shoes and i have to tell them that ok i have made payment for lg mobile and reebok shoes and after that again i got a call from dispatch deparmenet (within 24 hours) and they change lg mobile to samsung.
      But now it is almost 13 days and i am getting call only from verification department(ms. Deepa) and after that no communication from their side regarding my order . I feel they made fraud. Please help me in this regard.


      My order no. [protected]
      dated 09/03/2012
      amount rs. 5999.00
      contact no. [protected]
      e-mail [protected]@yahoo.in
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        A
        arvindkumar256
        Mar 15, 2012
        Resolved
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        Resolved

        Address: Gulbarga, Karnataka

        I have received a call from[protected] &[protected] on dated-15.03.12 at time of 1:00 to 4:00 PM. She(Ms.Kanika and Nirmala) told me that we are calling from Bag it today regarding the win Rs.1 lakh and purchase of 6nos. diamond, lcd tv 22'' reebok bag and sunglasses against booking ID[protected]. she asked me my credit details for payment but I am not confirm to her for payment. and amount has been deducted Rs.29999/- from my credit card. Kindly help to me. and what can i do.
        Thanks
        A.kumar
        Aug 13, 2020
        Complaint marked as Resolved 
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          A
          ANKUR RAMWALA
          from Mumbai, Maharashtra
          Mar 15, 2012
          Resolved
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          Resolved

          Address: Gautam Buddha Nagar, Uttar Pradesh

          I booked holidays withe BAGITTODAY (marketed by INDIATOAY group). My Order ID is: [protected] and Order No.: TRNPL/DLI/[protected]/382222.
          To inquire my booking status, I tried theeir Helpline no. [protected] at least 40 times on 14/03/2012 and 15/03/2012 during 10 to 6 (office hours). Each time thee automatic response system kept me queued 7the 6the onwards and theanked me for my patience for holding thee line for at least 3-4 mins. When it was time to communicate withe 'customer care executive' thee line got disconnected. I was lucky only twice getting thee 'HUMAN' on theat line. Bothe thee times theey checked me withe my contact detail, Identified me withe my name and went for checking thee status keeping me holding thee line for 15 mins and theen phone got disconnected. How do I get my holidays booked? They have got all thee money in advance (by online payment in November 2011 and rest by DD).
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear Member,

          We have come across your online complaint registered on consumercomplaints.in.

          Please accept our sincere apologies for the inconvenience caused to you.

          We would like to inform you that as per revert received from the department concerned Booking has been confirmed with Hotel President Manali.

          • Location/property - Hotel President @ Manali.
          • Period of booking - From 13 may to 19may (check out)
          • Number of members accommodated -2 adults+ 1 kid
          • Room Category –1 deluxe room


          We value your association with Bag it today and thank you for your patronage & co-operation.

          For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

          We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

          Please note our new customer care number is now –[protected]

          Thanks & Regards,
          Swatantra Jha
          Online Support (Bag it today)

          BagItToday — Holiday Package

          Dear Sir,

          I am choose your holiday Two package Of 6000 with free gift offer Samsung LED & Blackberry Mobile .
          do not get your free gifts at that time.
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            F
            focussfuzion
            from Mumbai, Maharashtra
            Mar 15, 2012
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            Address: Uttar Pradesh

            Dear,

            i have mailed to BAG IT TODAY this company is really a fraud
            this is going to be a serious matter and every people of India should
            know that what your company is up-to today just now i came to know
            that you all have deducted 2000/ -online From CANARA BANK debit card
            dated 06/02/2012 without intimating us on the basis of trust we gave
            our card number . you all showing this is how you run your company
            this will going to be a big news . now you all will blame us why you
            gave your card number your sales person told us im the senior the
            trasation not working you give so n so details we gave we have
            purchased online lot of stuffs but never experienced this fraud .
            what your company want to prove . let my wife get ok. till now your
            company hasnt taken any steps for solving .

            Kindly help me get me my amount and matter resolved

            Regards

            Shikhar
            Dear,

            i have mailed to BAG IT TODAY this company is really a fraud

            As per ur mail my contact number is [protected] , [protected]
            contacting your customer care its really very big deal becoz no body
            picup the call since i booked 2 ids no proper response from any o[censored]r
            customer care . you wont believe i never being to any company messed
            like this and fraud . i did all the transactions on the basis of your
            company goodwill.
            never expected this thing 1stly before selling every one was so polite
            ans sweet with one call they always picked my calls but now no one
            cares wat you all have offered us shown something else offered
            something and i experienced the worst worst hotel no commitments for
            the gift fulfilled mr . Aryan one o[censored]r Sales representative he
            assured me that mr Shikhar u need not to worry i have taken ur case
            and from his end he is going to get me the apple i phone as well 7
            days stay with 4 person in 4 to 5 star hotels . every thing was
            wrongly committed to me . we both fall sick there due to bad condition
            for the room at Manali no hot water supply was there at bathroom .bad
            food , we visted hotel's kitchen it was so dirty u feel like vomit
            rats where p[laying at kitchen even though to our room whole night we
            both even cant sleep.everyday till we were there we called customer
            care they talk and keep the phone then when we call they disconnect my
            calls. your company has spoiled my image in front of my wife as well
            as her health is still not well if anything happen im not going to spare
            anyone. since we came back from Manali im running to hospital only
            don't worry let my wife get OK.being a human how you people can do
            this to innocent people just for the sake of small money .

            Kindly help me get me my amount and matter resolved

            Regards

            Shikhar
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              K
              ksmahendran
              from Kottayam, Kerala
              Mar 15, 2012
              Resolved
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              Resolved

              Address: Coimbatore, Tamil Nadu

              Sir, I got received a parcel from Bag it Today on 15.03.2012 and paid Rs.1153 at post office. There is no items available in that parcel. really i am socked. Before i opened that parcel it was fully covered with bag it today label. Kindly reply this mail for necessary action further.

              For your reference :

              Order No : 620278
              Date :[protected]

              Invoice No : TRNPL/DLI/[protected]/565012
              Invoice Date :[protected]

              Thanking you,
              Aug 13, 2020
              Complaint marked as Resolved 

              Bag It Today — Empty parcel received

              Empty parcel received by Bag it today..

              [protected]

              Regards,
              Vikas Gupta
              [protected]

              Bag It Today — Receipt of empty parcel

              Hi,
              i ordered for a pair of Reebok shoes upon cash on delivery and i recieved the confirmation by SMS.But after i paid the cash , i was surprised to see nothing inside the parcel in the Post office itself.
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                S
                saharaju45
                from Darjiling, West Bengal
                Mar 14, 2012
                Resolved
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                Resolved

                Address: North Dinajpur, West Bengal

                My name is Raju Saha, resident of Islampur, Dist : Uttar Dinajpur, State: West Bengal.

                I was referred about Book My Holidays (Bag It Today) by a friend of mine.

                My friend had suggested my name to become a member of Book My Holidays (Bag It Today).

                I received a call from them & they explained me about their membership & benefits.

                I was happy with the scheme & registered myself along with my wife being members with them by paying Rs. 7000/-
                ( Rupees Seven thousand) only for myself and Rs. 7000/- (Rupees Seven thousand) only for my wife namely Smt. Piyali Choudhury by my Credit Card vide transaction No. BDIPG/TR[protected]/INDIATODAY AND BDIPG/TR[protected]/INDIATODAY respectively on[protected] and they send our order ids and those are [protected] and [protected] respectively and also two booking Ids and those are[protected] and[protected] respectively.

                The scheme was : All booking request made has to be 30 - 45 days in advance (30 Days of Advance Notice when booking within India and 45 Days of Advance Notice when booking abroad.

                After receiving our payments they send us two Hotel Voucher Form, one for myself and other for my wife . I had send my Hotel voucher form bearing booking no.[protected] along with D.D. of Rs. 750/- ( Rupees Seven hundred fifty) only to them and the same was received by them in the middle of October. But after receiving the filled hotel voucher form they did not called me and after waiting some days I called them on Customer Services : [protected]. But they did not confirmed my holidays, in between I had spend more than 500/- ( Rupees Five hundred) only for my telephonic conversation with them. On 29th Feb,2012 they send a Hotel confirmation voucher which is given below:
                from: Bookmy Holiday [protected]@affordablesalespromotions.com
                to: [protected]@gmail.com

                date: Wed, Feb 29, 2012 at 4:05 AM
                subject: Re: Availability Mail_[protected]_Puri

                Dear Sir,

                Please find attached confirmation voucher.

                We wish you and your family a wonderful trip ahead.

                With Regards
                Book My holiday

                And the attachment or the hotel voucher is as below:

                29 February 2012
                Holiday Confirmation Letter,
                To
                Mr. /MS RAJU SAHA,India,
                We're happy to confirm that we've booked your holiday with us. We've printed the details below
                –Please take a few moments to check that they're all correct.
                Hotel Naren Palace
                C. T. Road, Puri, Orissa
                PIN - 752002
                Phone-+91-[protected] / [protected]/ [protected]
                DATE ISSUED 29/02/12
                Check-in 10/03/2012 12.00 HOURS
                Check-out 15/03/2012 10.00 HOURS
                Number of Nights 5
                Unit Occupancy 2 Adults& 1 kid
                Room Basis EP
                Number of Rooms 1
                Room Category Standard
                When you check into your resort, please show this confirmation and your Photo Identity Card to the staff there. They will be happy to confirm your unit and help you with anything else.
                Terms and conditions:
                1. Late Check In: Please notify the resort in advance if you anticipate a late arrival. In case of
                late check in / arrivals, members
                are requested to inform the resort. Affordable/India Today would not be responsible in any ways
                for it.
                2. Cancellation Policy: The Holiday booked by you cannot be cancelled or exchanged or
                postponed under any circumstances whatsoever.
                3. Transferring a Holiday: This confirmation is nontransferable, non reschedule and non
                Cancel able.
                4. Unit Assignments: The Resort reserves the right to assign a different unit of the same
                occupancy as the unit confirmed above.
                The resort will allot the room based on UNIT Type confirmed and not UNIT Number. The Unit
                number is indicated for inventory management purpose only.
                5. Exchanges: Confirmed for the period shown as above. If you wish to arrive on another date,
                please notify the resort in writing. The resort may also be able to provide extra nights, for which
                appropriate rental fee may be charged.
                6. Charges: Please note that local taxes may have to be paid. Some resorts require inventory
                deposits and/or charges for the use of electricity, water etc.
                7. Photo Identity Card: Photo identity card is mandatory to be produced upon check-in, failing
                which the Guests will be charged hotel rack rates for days stayed at the resort.
                Customer Care number is[protected].

                After receiving the voucher I had contacted with Hotel Manager on 6th March, 2012 about this confirmation, but he said that they had no such hotel confirmation and he also said to me that before me already 2 (Two) parties were went there but at the time of check-out they had paid the necessary room tariff which was claimed by the hotel property. He also said that Bag it today is a fraud company.
                After hearing the same I had emailed this matter to the Bag it today, but they did not respond me. On the very next day I had emailed them once again and warned them if the voucher appears fake, I will go to Consumer Court, but they did not respond once again.
                However all my necessary booking such as Train booking was already made. I reached the hotel Naren Palace on 10th March, 2012 and produce the voucher before them, but they did not accept it and told me “ You have to pay the room tariff as your voucher is not accepted by us and it is a fake voucher” . I had nothing to do, but I wanted to try a Phone call to their ( Bag it today ) customer care no which is state above, but after several tries they did not respond me. Then I paid the room tariff for 3 ( Three) nights also the cheating company namely Bag it today made 5 ( five) nights and the tariff was (1680/- X 3)+ applicable taxes and cancel my previous back train reservation and made a new one.

                Now I Sri Raju Saha, S/O : Radheshyam Saha of Netajee Pally, PO+PS: Islampur, Dist: Uttar Dinajpur, State : West Bengal, pin : 733202 may pray before that Hon’ble Court that How a fraud company business so long in India ? May We the Indian know why they cheating with the innocent Indians?

                Please kindly do arrange to credit all my money which were debited from my account. I want all my money with interest be credited into my bank account bearing no. [protected] i.e. Rs. 7000/ for my booking and 7000/ for my wife’s booking and Rs. 750/- for D.D.

                I would request you to please take strict action against them & see to it that they do not make other innocent citizens of India fall prey to their devious methods of cheating people with false information.

                I look forward for to your support in solving this issue.


                Thanks,

                Raju Saha
                +91 [protected]
                [protected]@gmail.com

                ----Original Message-----


                from: [protected]@bagittoday.com
                to: [protected]@gmail.com

                date: Sat, Sep 24, 2011 at 10:40 PM
                subject: INDIA TODAY -Luxry Holidays --- Limited Time Promotion !!
                mailed-by: bagittoday.com


                Dear Customer,


                Greetings of the day.....................

                As per our telephonic conversation, please see below the details of the membership offer:

                1. This offer is valid for 4 members.(any age)

                2. The Voucher will be valid for a period of 12 months.

                3. All booking request made has to be 30 days in advance .

                4. Voucher will entitle the customer for 7 Nights and 8 days of accommodation in our listed 3 - 5 star properties around the world.

                Offer Price: Rs. 7750 including all the taxes

                Mode of payment through Credit Card by IVR System.OR On-line by using your Credit card/Debit Card/Internet banking.

                Following are the Terms & Conditions :---

                1. This offer is open to all customers ( no age bar)

                2. The Resorts/Hotels provided are fully furnished and equipped.

                3. You will be responsible for any damage caused to the apartment during your stay and will be asked to pay the resort directly.

                4.You must be holding any ID proof.

                5.This offer includes all type of taxes.


                Hope you will like this and give us an opportunity to serve you.


                Warm Regards,
                [protected][protected]
                Soni([protected])
                INDIA TODAY
                Sales & Promotions Team

                Receiving Payment details are as follows:

                Receiving Details of Myself :

                from: Bag It Today Concierge [protected]@bagittoday.com
                reply-to: Bag It Today Concierge <[protected]@bagittoday.com>

                to: [protected]@gmail.com

                date: Thu, Sep 22, 2011 at 11:41 PM
                subject: Order Information Bag It Today
                mailed-by: bagittoday.com





                Boutiques
                Invitations
                My Account





                Thank You for your order.

                Your Order ID is: [protected]. (Please note the order id. no. for future reference.)

                You have made a credit card payment for an amount of Rs 7000.0

                Kindly give us 2-3 weeks for processing of your order. You will receive an email and a sms with your dispatch details soon.

                For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id



                Receiving payment details of my wife ( Smt. Piyali Choudhury )




                Boutiques
                Invitations
                My Account




                Thank You for your order.
                Your Order ID is: [protected]. (Please note the order id. no. for future reference.)

                You have made a credit card payment for an amount of Rs 7000.0

                Kindly give us 2-3 weeks for processing of your order. You will receive an email and a sms with your dispatch details soon.

                For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id
                Aug 13, 2020
                Complaint marked as Resolved 
                I have submitted this complain on 14th March, 2012. But till today there is no response. Why? Why a cheating company continue their business with the innocent Indians?
                Please Solve the matter as early as possible.

                With regards
                Raju Saha
                [protected]
                Now, It is proved that the Company Cheated me as they refunded my Money which was debited from my account to purchase 7N8D holiday packages and the amount was Rs.14000/-. But they did not refund the amount of Rs. 750/- which was paid to Affordable Sales Promotion which was a part of claim their Holiday packages.

                But Now, as I had faced many unwanted questions which was asked by Hotel Naren Palace about the fake voucher which was supplied by Bag It Today. They said that the voucher is fully fake and if I want to stay there, all the requirements be fulfilled by me. Then I paid their charge and stayed there for 3 Nights.

                Now, I want to lodge a complain against this company (Bag it today) for harassment with me as well as my family. This is a cheating company and I want Rs. 2, 00, 000/- ( Rupees Two lack) only from their end as they had no right to cheat me as well as other innocent Indians.

                Hope, The court will take this complain seriously and will take all the necessary action against this cheat company.

                With regards
                Raju Saha
                Netajee Pally, Islampur
                Uttar Dinajpur, West Bengal
                India, 733202
                Mob : [protected]
                I would like to bring your kind notice that why I lodged such case.
                1. As I was informed that Bag It Today ( A subsidiary company of India Today Group) offers 7N8D holiday packages only for Rs. 7000/- (Rupees Seven thousand) only + Rs. 750/- ( Rupees Seven hundred fifty) only as D.D in the 3-5 star hotels at several tourist places.
                2. Therefore, I attracted by the offer and want to avail it for myself and the second one for my wife namely Piyali Choudhury.
                3. I had paid all the money to them as per norms.
                4. After received the payment they send two booklets including myself and my wife.
                5. As per their rules and regulation I had sent the filled Hotel Voucher form alongwith D.D amount to Rs. 750/- before more than 60 days of our travel date.
                6. They promised that they will contact us after receiving the filled hotel voucher form. But they did not it for a single time.
                7. After send the filled Hotel voucher I contacted them more than 50 times. Sometime it was connected and sometimes they did not received my call. When It was connected someone from their end replied that " Please call after two weeks" and it was happened several times.
                8. At last, they finalized my travel date and send me the hotel voucher which was discussed in my earlier complain.
                9. After getting the voucher I contacted with the specific hotel namely " Hotel Naren Palace" in puri but they replied politely that they had no booking such a booking number which was provided by Bat It Today.
                10. After hearing their response, I again tried to contacted with Bag It Today but they did not received my phone. After that I emailed them that if the voucher becomes as fake I will go to Consumer Court, but they did not get any reply.
                11. On the specific date I alongwith my family reached at the Hotel Naren Palace and produced the voucher before them. But they said that the Voucher is completely fake and if I want to stay there, required money should be paid by me. I paid it and stayed there for 3 Nights.
                12. After returned from that hotel, I complained against Bag It Today before Consumer Court and they returned my booking amount. But they did not returned my D.D. amounting to Rs. 750/-.
                13. After returning such amount they called me several times as well as when I was in office ( I am a Government Employee under government of West Bengal) and they pressured me to back the booklets. They harassed me several times.
                14. Now I would like to bring your kind notice that like me many many innocent public were cheated by them and I believe that few of them complained before Consumer Court and as a result all their money were forfeited by Bag It Today.
                15. How they dare to cheat innocent Indians?
                16. Therefore, I pray before that court that they should be punished and they have to pay the harassment cost which is asked from my end amounting to Rs. 2, 00, 000/- ( Rupees Two lac) only as they have no right to cheat innocent Indians in this way and this will be a lesson to them.
                17. As it is now the jurisdiction of Hon'ble court. I never contacted with any Print Media or any TV news Channel. If you give me permission I want to published this fraudulent through Print Media as well as TV Media.

                Hope the Court will take my complain and give us real justice which will be a great lesson to Bag It Today.

                With regards
                Raju Saha
                Netajee Pally, Islampur
                Uttar Dinajpur, West Bengal
                India, 733202
                Mob : [protected]
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                  R
                  raga1955
                  from Chennai, Tamil Nadu
                  Mar 12, 2012
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                  I had received an offer from Bag it today for hotel accommodation for 4 days and 5 nights for four persons on a payment of Rs.5998/-. This facility was extended that i could use this package in two slots also (viz 2 days/3 nights) at two different location in India, within one year.

                  On filling up the form and submission, I received a call asking me if I was interested in this offer, On my confirming the same I was asked to make payment and the payment was made thru my hdfc credit card on 25th Feb.2012. On 27th again i received a call stating that payment has been received and that I will be getting a form which i need to fill up and submit with a processing fee of Rs.450/-.

                  On enquiry from Bag it today they say they have not received any payment, but my hdfc statement reflects a payment of Rs.5998/- made to Living Media India Ltd., NDelhi.
                  Could you please throw some light on this issue.
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                    D
                    diliphazarika
                    from New Delhi, Delhi
                    Mar 7, 2012
                    Resolved
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                    Resolved

                    Address: East Delhi, Delhi

                    With reference to my order no. [protected] through Bagittoday. Its been over a month since I placed the order. I have not received my order even after their confirmation.

                    Below is their mail; but they are not trustworthy, as I have not received my order even after one month:

                    Dear Mr. Hazarika,

                    This is with reference to your e-mail.

                    Please accept our sincere apologies for the inconvenience caused to you.

                    We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details:-

                     Consignment Number - BC0034456
                     Transporter Name - Quantium
                     Tracking Id - 1267555
                     Dispatch Date - 1/2/2012

                    You should be receiving your order within next 3- 5 working days, however, if you do not receive your order within the above time frame, do get back to us.

                    Further, put AWB No. in tracking No. option to trace the status on website.

                    Please feel free to get back to us for further assistance.

                    Assuring you of the best possible services, always.

                    Regards,

                    Ranjana Gupta

                    Executive-Customer Care

                    Bagittoday
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dear Mr. Hazarika,

                    We have come across your online complaint registered on grahakseva.com.

                    Please accept our sincere apologies for the inconvenience caused to you.

                    We would like to inform you that we have taken the matter with the concerned department to get your issue resolved and we will get back to you as soon as once we receive revert from the same.

                    Further, we would also like to inform you that, we will update you the status through your e-mail id.

                    We value your association with Bag it today and thank you for your patronage & co-operation.

                    For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

                    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

                    Please note our new customer care number is now –[protected]

                    Thanks & Regards,
                    Sachin
                    Online Support (Bag it today)
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                      sharma_rajesh
                      from Ahmedabad, Gujarat
                      Feb 29, 2012
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                      Dear Sir/Mam,

                      I have ordered a pair of Reebok shoes from "Bag it Today" an enterprise of The India Today Group on 18/02/2012 vide order no [protected]. Today I received the parcel after paying requested amount at local post office but when I opened the parcel I found two magazines in place of shoes.

                      This is clearly a fraud and these companies are cheating the online buyers daily like me.

                      When I logged a complaint on their customer care, they are asking to provide it in written from postal department while postal department is not ready to take any responsibility.

                      Kindly look into the matter and help me.

                      Regards,

                      Rajesh Sharma
                      Email - [protected]@rediffmail.com; sharma.[protected]@mahindra.com
                      Mob +91, [protected]
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                        P
                        PAD4M
                        from Delhi, Delhi
                        Feb 28, 2012
                        Resolved
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                        Resolved

                        Address: Udaipur, Rajasthan

                        Dear Sir,

                        The complaint is about data leakage of customer from company which has later laid to an loss of Rs .24050/- to me.
                        on 18the of Jan 2012 i have contacted by a person from India today group Company BAGIt Today name Mr. Ravi and it is said by thee same theat in thee Sweepstake Draw of thee Company I have Won an Products of Aprox Rs 212000/-, regarding thee same i have also received an mail from company stating my Winnings and claim procedure, to Claim thee winning it is being asked to deposit 24050/- in thee representative Account for handling and releasing thee Product to my registered Address.
                        i have deposited thee amount as per Message received. later on when i haven't received thee product i have complaint thee same in thee company but theey have refused while stating theat theey have not done any communication regarding thee same and i have been Cheaten by thee individual not by company.


                        Kindly help me out in recovering my loss.

                        thee Root Cause of thee Attempted Fraud is thee DATA Leakage from Company as thee person contacted me is having all of thee information regarding my INDIA today Id which i have only provided to company.


                        thee trail mail regarding thee same is attached here withe for reference,

                        From: Deepak Chhajed <[protected]@yahoo.co.uk>
                        To: contact <[protected]@bagittoday.com>
                        Sent: Wednesday, 8 February 2012, 12:32
                        Subject: Re: Bagittoday

                        Dear Sir,

                        Beacuse of the data likage at your end i have beared an loss of Rs. 24050/- , the person contacted me is having all of the information pertaining to my india today ID, which i have provided to your company only, and only in the good faith of the company i have done the payment.
                        If company is not able to safeguard the data of customer then you should clearly mention on your site and in communication that our Data is not safe with you and can be missused.

                        now Kindly if their any responsibility of the company towards customers help me out in recovering my losses..

                        Regards
                        Deepak Chhajed
                        Cell # [protected]

                        From: contact <[protected]@bagittoday.com>
                        To: "[protected]@yahoo.co.uk" <[protected]@yahoo.co.uk>
                        Cc: Ravinder Kumar Sharma <Ravinder.[protected]@intoday.com>; Neha Verma <Neha.[protected]@intoday.com>
                        Sent: Tuesday, 7 February 2012, 17:41
                        Subject: Bagittoday

                        Dear Member,

                        This is with reference to your e-mail.

                        We apologize for the inconvenience caused to you.

                        It has come to our attention that certain individuals with an intention to cheat the general public are using our Brand Name/ Trade Marks “India Today Group”, "India Today Book Club" and “Bag It Today”. These fraudsters are requesting donations from people for fictitious charitable activities and in return are falsely promising various gifts like Laptops, LCDs & Mobile phones etc.
                        Please note that India Today Group/ Bag It Today do not solicit any amount towards charity and we do not promise any free gifts in return.
                        Please note that we at India Today/ Bag It Today do not follow the practice of asking customers to directly deposit cash in some bank account. We accept payment through the following modes only:
                        1. Credit Card
                        2. Debit Card
                        3. Net Banking
                        4. Cash on Delivery

                        We request you to safeguard yourself from any such fraud and in case you are contacted by any individual/(s) making any such proposition of free gifts in return of payment towards charity, please contact us on[protected] or email us at [protected]@bagittoday.com.

                        Wish you a happy and secure shopping!

                        Assuring you of the best possible services, always.

                        Regards,

                        Swatantra Jha

                        Executive-Customer Care

                        Bagittoday

                        Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to [protected]@bagittoday.com or call us on[protected]

                        From: Bag It Today Concierge [mailto:[protected]@BagItToday.com]
                        Sent: Tuesday, February 07, 2012 3:18 PM
                        To: contact
                        Subject: Contact Us email from: [protected]@yahoo.co.uk query: Complaints

                        Mail By :[protected]@yahoo.co.uk
                        Topic : Complaints
                        Message : Dear Sir, Kindly Guide on the below mentioned mail received on 18 jan 2012. after the same i have also received call from an executive named RAVI from Contact No [protected] for confirmation and the payment of Rs 24050/- as 10% of the amount + Courier charge in the account no [protected] of HDFC bank. as per instruction i have processed the amount on 19th as guided, but still haven't received the products or any other confirmation. Request you to kindly Guide and confirme the bonafide of the mail received and if the mail and person is fake then kindly confirm how come same has my data which i have provided to you only.... regards Deepak Chhajed Cell # [protected] ----- Forwarded Message ----- From: "[protected]@yahoo.com" To: bagittodayreaderdigest Sent: Monday, 30 January 2012 9:41 AM Subject: Re:Re: bag it today Dear sir, Payment is done ........................ I am still waitiNg for your reply Regards Deepak chhajed [protected] Sent from BlackBerry on Airtel From: "bagittodayreaderdigest" Date: Wed, 18 Jan 2012 18:25:31 +0530 To: ReplyTo: "bagittodayreaderdigest" Subject: bag it today Dear, Mr Deepak Chhajed. Your Name has been selected for a Lucky draw.You have to Pay 10% amount of your products .You don;t have to pay anything extra all taxes and charges include in 10% amount. You will get the product within 5 to 10 working days after donating the amount.You don,t have to pay anything extra all taxes ,handling charges are include in your donation amount.. You have to pay amount. by cash or online transfer. Please confirm us by mail..and call also. For List of your winning prize please open the attachment. For Detail Of this year Winner Click the Link Below www.intodaugroupwinner.yolasite.com NOTICE OF SELECTION YOU ARE A POTENTIAL FINALIST TO WIN Rs. 35,00,000 CASH IN THE THIRD AND LAST STAGE OF RUPEES 1.1 CRORE SWEEPSTAKES 2010. Dear Member, An Official Invitation has been issued in your name. It confirms that you are amongst those selected from the whole of India, who may activate an exclusive Sweepstakes entry opportunity. If you are drawn winner of our Super Grand Prize, youd have sole claim to a cash amount worth Rs. 30,00,000.00. You may be surprised to know that in all of India, less than 1% of the households have been selected to receive a fabulous offer from Reader' s Digest. While many of your neighbours will never be selected, you have already been fortunate enough to clear two of the three stages there are to becoming a winner in our Rupees 1.1 Crore Sweepstakes 2010! request- Please don,t purchase anything from sales department for sweepsteak entry.Swepsteak Entry depend on your luck its not depend on Purchasing. Please See a attach file for your winning Prize.If you are agree please reply on same mail. Youll be pleased you did. Vikas Malhotra Sweepstakes Directer.
                        Order Id:
                        Phone No.: [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        This group India Today book club-dont believe anything they say are fraudulent company, they have cheated me several times iam one of their favorite victims 3 times they fooled me into buying someting and not delivering and i wasted lot of money and effor in calling and emails, etc you know how frustarting it can be

                        dont take anything from them just ignore them - they as a group have lot of issues
                        Dear Mr. Chazed,

                        We have come across your online complaint registered on consumercomplaints.in

                        Please accept our sincere apologies for the inconvenience caused to you.

                        It has come to our attention that certain individuals with an intention to cheat the general public are using our Brand Name/ Trade Marks “India Today Group”, "India Today Book Club" and “Bag It Today”. These fraudsters are requesting donations from people for fictitious charitable activities and in return are falsely promising various gifts like Laptops, LCDs, Cash prizes & Mobile phones etc.

                        Please note that India Today Group/ Bag It Today do not solicit any amount towards charity and we do not promise any free gifts in return.

                        Please note that we at India Today/ Bag It Today do not follow the practice of asking customers to directly deposit cash in some bank account. We accept payment through the following modes only:

                        1. Credit Card
                        2. Debit Card
                        3. Net Banking
                        4. Cash on Delivery
                        5. Cheque on Delivery

                        We request you to safeguard yourself from any such fraud and in case you are contacted by any individual/(s) making any such proposition of free gifts in return of payment towards charity, Wish you a happy and secure shopping!

                        Further, we would also like to inform you that, we will update you the status through your e-mail id.

                        We value your association with Bag it today and thank you for your patronage & co-operation.

                        For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

                        We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

                        Please note our new customer care number is now –[protected]

                        Thanks & Regards,
                        Sachin
                        Online Support (Bag it today)
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                          Z
                          z.kalami
                          from Bengaluru, Karnataka
                          Feb 28, 2012
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                          Address: Bangalore, Karnataka

                          Hi,

                          I placed an order with Bag It Today for a mobile phone on the 17th of Feb 12 which I am yet to receive. The customer service is extremely indifferent & inefficient.

                          I have called several times to follow up & i get incorrect information (stating delivery in 2 days) every time i call them. Customer Service Representatives also hang up when they run out of excuses & answers to straight forward questions.

                          I was also given telephone number to track the order in bangalore[protected]. The person who answered the call mentioned that there is no such material with him yet & he could not track anything with my order id or invoice number.

                          I now find myself stuck & extremely insecure about the money spent since there is simply no communication from their end.

                          Please advise if possible.
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                            A
                            ABUL BASHAR
                            from Mumbai, Maharashtra
                            Feb 27, 2012
                            Resolved
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                            Resolved

                            Address: West Bengal

                            I hv orderd a a mobile handset on 31st of Dec 2011 on BAG IT TODAY ( INDIA TODAY GROUP) website and made the payment through my credit card with the order id TRNPL/DLI/[protected]/465989. I got a confirmation mail from their side
                            that I will receive the parcel with in next 4-5 days. But still as of 27.02.2012 I hv nt got my parcel despite my repeated calls mails to them they are not showing any interest in my case and just assuring me of getting my parcel soon. Pls help.

                            Hope thv a favorable response from ur side.

                            Here is a copy of that mail I am attaching.

                            Dear ABUL BASHAR

                            This is an email to make you aware of the dispatch of your order made with Bag It Today.

                            Your order no TRNPL/DLI/[protected]/465989 for Rs. 1098 has been dispatched on
                            04-jan-12 by QUANT NCOD

                            Kindly expect the delivery in 2-3 Days.Thank You once again for ordering with Bag It Today.

                            For any further assistance please reply to this email or

                            call us at[protected] a.m. to 6 p.m.) or

                            SMS BIT to 52424.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Mr. Bashar,

                            We have come across your online complaint registered on http://www.consumercomplaints.in

                            Please accept our sincere apologies for the inconvenience caused to you.

                            We would like to inform you that your order has been fully re-processed from our end and re-dispatched against the below mentioned details:-

                            • Consignment Number –[protected]
                            • Tracking id - 1352704
                            • Booking id- [protected]
                            • Transporters Name – Blue Dart Courier
                            • Dispatch Date – 02-Mar-2012

                            You should be receiving your order within next 7-8 working days, however, if you do not receive your order within the above time frame, do get back to us.

                            We hope that the complaint stands resolved here.


                            Further, we would also like to inform you that, we will update you the status through your e-mail id.

                            We value your association with Bag it today and thank you for your patronage & co-operation.

                            For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

                            We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

                            Please note our new customer care number is now –[protected]

                            Thanks & Regards,
                            Sachin
                            Online Support (Bag it today)
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                              S
                              sunilnigam
                              from Mumbai, Maharashtra
                              Feb 24, 2012
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                              The Executives of Bag it Today or IndiaToday Book Club call on my mobile every now & then to ' TRAP' me informing me that I have won a gift of so & so amount but to claim this gift I have to create a charge slip of certain amount from my bank in their favor as govt Tax ( further to clear they call as TDS)

                              On my explanation that TDS is supposed to be deucted by the paying agency, he said it was to be done by me . when I refused to do anything regarding generating of charge slip so advised , he disconnected saying it was your loss

                              It is just to make AWARE of the customers not to lure by such 'GIFTS / REWARDS'
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                                S
                                santashraya prasad rs
                                from Ranchi, Jharkhand
                                Feb 24, 2012
                                Resolved
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                                Resolved

                                Address: Ranchi, Jharkhand

                                Dear Sir,

                                On 23/02/12 i received a mail from your side that the refund of the canceled Order Id.[protected] with Refund no:19035 and Refund Amount Rs. 19999 and also canceled Order Id.[protected] with Refund no:19036 and Refund Amount Rs. 18999 have already credited into your account. But when i checked my balance of my account it was not found will i have to waste for it or what is the matter of this miss communication please look in to the matter as early as possible my account no.is [protected] SDI bank from which i had placed the order.

                                Santashraya Prasad
                                Mob.[protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear Mr. Prasad,

                                We have come across your online complaint registered on consumercomplaints.in

                                Please accept our sincere apologies for the inconvenience caused to you.

                                Booking ID - [protected], [protected]

                                We would like to inform you that your refund has already been processed and credited into your account, please find below the refund details:-

                                • Refund Date :[protected],[protected]
                                • Transaction id: [protected], [protected]
                                • Refund Amount:18999.00, 19999.00

                                We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.

                                Further, we also request you to kindly provide us with the bank confirmation letter showing that the said amount is not credited along with the authorized stamp and sign of the bank manager so as enable us to do the needful.

                                We value your association with Bag it today and thank you for your patronage & co-operation.

                                For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

                                We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

                                Please note our new customer care number is now –[protected]

                                Thanks & Regards,
                                Swatantra Jha
                                Online Support (Bag it today)
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                                  F
                                  focussfuzion
                                  from Mumbai, Maharashtra
                                  Feb 22, 2012
                                  Resolved
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                                  Resolved

                                  Address: Uttar Pradesh

                                  Its being one month we have boked 2 ids
                                  1)booking id no.: [protected] Name : Shikhar Rastogi mobile no: [protected]
                                  2)booking id no.: [protected] Name : Shalini Rastogi mobile no:
                                  [protected] we got a call from one of
                                  - Hide quoted text -
                                  your representative named mr. Rahul he offered me the holiday plan for
                                  amount seven thousand with some assured gifts he told me wid one id he
                                  is offering me one United Benetton travel bag on next id he was
                                  offering me black berry mobile i asked for some other option on
                                  mobiles if he can gift me then he said ok let me clearify from my boss
                                  he kept the phone n called me up wid in half and hour he told me he
                                  can gift me Apple i phone i said if this is assured then i will take
                                  2nd id on ur saying i asked many time give this gift confirmation on
                                  my mail; he said no he is offering me this gift on his behalf i said
                                  fine then i asked by wat date i will recive my gift he said wid in 10
                                  days then starts my stuggle to find out mr rahul he didnt came on call
                                  to talk to me then of my continiuous calling some lady named Ritika
                                  she said she is his senior she is assuring to get me the apple i phone
                                  . then she vanished then again my struggle starts.We called so many
                                  times on Customer Services: +[protected], but every time we get a
                                  different answer & till date we don’t have any answer on our request.I
                                  would request you to please take strict action against them & see to
                                  it that they do not make other innocent citizens of India fall prey to
                                  their devious methods of cheating people with false information.
                                  all i want the apple i phone which they have committed .

                                  I look forward for to your support in solving this issue

                                  Regards

                                  S Rastogi

                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    siddhjain7
                                    from Mumbai, Maharashtra
                                    Feb 21, 2012
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                                    Address: Mumbai City, Maharashtra

                                    sir i purchased a reebok folding bag which was in defective condition. So i contact the company and they asked me to send the bag and they will pay courier charges as well as bill amount. I already send the good as well as courier slip to the company but i haven't received the courier charges yet. They told me that i will get the money in 10-12 days but its already more than 20 days , So please do the needful
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                                      R
                                      ROD88888
                                      from Mumbai, Maharashtra
                                      Feb 20, 2012
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      I had purchased a holiday voucher in May last year, and asked for a booking in April 2012 in November 2011, after submitting all documents and required DD. I was told then that April bookings will start in Feb and you will be given the booking then. Now I have been running around to get some communication from them, but what I got was that there is no accomodation available to your destination , please choose another one, for which there is no guarantee , this is a scam. They sell Fake destinations ( International) where they do not have any accomodation.I am still fighting for my destination, can any one guide me to teach these fellows a lesson.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Firstly i had booked an order with booking Id:[protected] on 14.10.2010 & today is 10.11.2010 & till date the item is not yet delivered when contacted to the customer care today, was told that still it will take 10-15 working days to deliver the order.
                                      secondly i was contacted by ur call center and assured me of diamonds worth of Rs.50000.00 value or cash Rs.50000.00 as my mobile no. was shortlisted for special Diwali Closing in the afternoon of 04.11.2010, for which i had to make a purchase transaction for generating of Booking ID, i made a transaction worth Rs.7498 with booking Id:[protected] & Rs.899 towards handling & posting charges with booking Id:[protected] in a single call with my Axis bank credit card, at the end of the call i was told that i had got the Diamonds (7 to 10 Pc. with a total 10 Cent Wt.) & not the Cash (not declaring the Value of Diamond) & will be Shipped shortly. But on the other call from u, i recognized that i had been cheated by u, the call declared that i'll be getting diamonds worth Rs.5000.00 (7 to 10 Pc. with a total 10 Cent Wt.) only & not worth Rs.50000.00
                                      When i called up to your Customer care for cancellation of the orders & requested for the refund,i was informed that the order is still with the Punching Department & refund will be processed in another 20-25 working days.
                                      Why so much time is required for cancellation & refund when every thing is online? this is a way just to cheat the people in one way or the other.
                                      either u will be give us the products (that too after almost more then a month after booking) or else our Cash will be used up by u for again more then a month before refunding.
                                      I want my refund to be released immediately as i want to cancel my Bookings (booking Id:[protected] & booking Id:[protected] & i don't think that there would be any problem from ur side since the order is in the punching department itself.
                                      Expecting a Quick & honest action.
                                      Mohit Jain
                                      [protected]
                                      The bag it today group is a total fraud company my issue is not yet resolved.
                                      even the customer care no.[protected] does not takes the call immediately, i had called this number a lot of times & every time they do not connect with the customer care executive before 10-15mins. of keeping the line on hold( ask to wait)...
                                      this is a paid customer care no. & every time when you call you have to loose a lot of money on calling this no. since once connected ur total call duration is not less then Rs.15.00
                                      i had called them for my complaint mentioned above for at least 10+ times & hence till now i have spent Rs.150 (Approx.) or may be more on calling on this No.[protected]
                                      the attitude of the customer care executives says that they r helpless, every time we call they give us a new dead line for dispatching our products.
                                      this company should be blacklisted in the indian market.
                                      this is giving a bad name & reputation to the online traders.
                                      i do online shopping with ebay/amazon/futurebazaar/profitshopping...sites but all r very satisfactory both in terms of delivery of product within stipulated time or refund (what ever the case may be), even when calling to there Customer care they provide a toll free no, so no charge is to be beared & the calls are also attended very fast giving a perfect solution.
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !

                                      is-se badi fraud online shopping site maine aaj tak nahi dekhi, it just utilises ur hard earned money ...

                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !

                                      Mohit Jain
                                      [protected]
                                      right now i have called Customer care of Bag it today[protected] Twice today on 22.11.2010
                                      first time they kept me on hold for 11mins&37sec & then they diconnected me from there side without even connecting to the executive.
                                      i called them for the second time, this time they kept my call on hold (on waiting for getting connected to c.c. executive) for another 20min.& 10 seconds, this time i disconnected the call.
                                      this is how the story of bag it today goes on & on & on...

                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !

                                      Mohit jain
                                      [protected]
                                      I have been suffering same porblem.
                                      While My income is not so good. I have to think twice to spent a penny.

                                      I also want to say :

                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      Bag it today ko bandh karo !
                                      i ordered a swatch watch on 31/10/2010 on bagittoday.They told me that they will deliver product within 2-3 three weeks.But i have not received my watch till date. Details of my order are as follows:

                                      Membership number ITBC10503459
                                      order no [protected]
                                      Order amount Rs. 3198

                                      plz do the needful.i will be highly thankful to you..

                                      Regards..
                                      Harsh
                                      Thank you ConsumerComplaints.in & ITBC.
                                      i have received the refund.
                                      & i have again booked a holiday package with you after getting the full refund.
                                      but you need to push up your follow-p time & also a toll free number is a must, because whenever we call on your customer care no, we have to hold the line for at least 20+mins. & also after getting connected it takes approx.10-15mins. for the quarry/ problem to be detailed/solved, causing a huge amount wasted just on calls, as in my case itself i had spent more then Rs.200.00 on calling you.
                                      i ordered a Reebok shoes on 13/02/2012 on bagittoday.They told me that they will deliver product within 7 to 8 days.But i have not received my shoes till date. Details of my order are as follow
                                      order id. [protected]
                                      Order amount Rs. 1098

                                      plz do the needful.i will be highly thankful to you..

                                      Regards..

                                      Varinder Singh
                                      Mob. [protected]
                                      sir, telling about the order number 33153382 from bagittoday.
                                      they told me that u won a lucky draw for which u have to pay 13499 which consists of three diamonds of rs 30, 000.
                                      after paying the amount u will also win an assured gift consist of led, lcd, cameras etc in which I won panasonic lumix camera also they told me that the resale value of the diamonds are 30000 but the resale value of the diamonds are not more than 1000rs.
                                      they are totally fraud.
                                      I have voice recording also and the sales person was ANKIT.
                                      now he is not attending the call also.
                                      please resolve this problem.
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                                        G
                                        greatidea
                                        from Pune, Maharashtra
                                        Feb 17, 2012
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                                        Address: Pune, Maharashtra

                                        I had ordered Reebok Lite ride shoes from one of Bag It today' online advertisements (On youtube, orkut & even this website).
                                        First of all, they promised the home delivery within 7 days. When I didn't get it in 7 days, I had to follow up with them several times when they realized that the phoduct was not even couriered yet ! This pair of shoes came to my home in a total of 15 days in good condition. But after unpacking them, I found that the model of shoes is totally different than that in the advertisement. The shoes really looks like a cheap product, far different from the ad.
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