India Today / BagItToday Complaints & Reviews

Dear Sir,
I had purchased a Book my Holiday package in INR 7000 paid online, and they ware supposed to give me 7 days hotel accommodation for 4 in any of the hotel list for 7 days. for months i asked then to tell me whether they have hotel accommodation available in some of the hotels i planned to go. but i got no reply then one day when i called them they said i need to fill the form with a demand draft of 700/- i did that and send that to them, the letter returned as there office was shifted and they did not told there customers. anyways i made a call directly to bag it today so get a refund they told me that i need to fill three different destinations although i will get the desination hotel where i am travelling but its a formality that needs to be done. i again filled the form and send that to new address. since then they dont reply, if reply ask my contact no. to call but they dont call offer me hotels in locations where i have not planned at all. i said forget about dates give me accommodation as and when available and there are 5 hotel choices in udaipur where i want to go. give me accommodation there but they are not replying at all. i want me refund.

Please let me know how i can file a case sitting here.

Details :
Invoice No. TRNPL/DLI/10-11/374750
Order No. 399089
Invoice DAte :[protected]
Membership No. BIT[protected]
Affodable Holidays 7 nights 8 Days
Unique No. of Claim Offer :[protected]

Nishant Shrivastava
[protected]
[protected]@avidwebsolutions.in

Thanks
Nishant

I HAD BOOKED SPICE MOBILE ON 27.01.2012 BY PAYING ONLINE THROUGH CREDIT CARD
I BOOKED IT FOR rs999 + 99 HANDLING CHARGES ie rs1098
BUT TILL I HAD NOT RECEIVED IT
ON CALLING 1st THEY SAID YOUR ORDER WAS NOT PUNCHED YOU WILL NOW RECEIVED IT BY NEXT 2-3 DAYS. ON NEXT CALL THEY SAID YOUR ADDRESS WAS NOT UPDATED.COMPLAINT NO. WAS GIVEN 602784 ON 3rd CALL THEY SAID MOBILE IS OUT OF STOCK AND WILL BE AVAILABLE IN FEW DAYS
I HAD SPEND MORE THAN 100rs IN CALLING COMPANY IS NOT RESPONDING TO IT
MY ORDER NO WAS [protected]
PLEASE HELP ME IN IT

I've subscribed for Money Today magazine and (paid the money online) which is from India Today group. I was supposed to receive the magazine from Jan 2012 to Dec 2012 on a monthly basis and that too before 5th of every month.

But, I haven't received the January 2012 issue and today is 10th of Feb and I'm yet to receive the Feb issue also. Upon intimating the customer care, they just create a CASE ID for it and sit idle. I think their responsibility is ending there itself. I felt cheated by a reputed magazine group.

So guys, think twice before subscribing for anything from the India Today group.

I have subscribed to the Business today annual subscription offer through Vodafone deals. basis this my bank account has been debited a sum of Rs.325 on Dec 15,2011. Subscription of Business today is not commenced as on date (Feb 7, 2012). I have sent 2 emails to [protected]@intoday.com with escalation to ashish.[protected]@intoday.com respectively on 22 and 31 Jan 2012 with no acknowledgement, forget a response. On their website have also lodged a complaint on Feb 4, 2012. Unfortunately such a large group after taking the subscription money does not have an officer who could revert to a customer. In fact I have been a BT subscriber for many years and even the last year the subscription was paid and had received the magazines.....

cancel my order no[protected]

Good Morning, I have ordered Reebok shoe on 12th january through online, and I paid Rs.1153 to the post office and received the parcel on 2nd Feb12, but the box is empty. I've called many times to the customer care, i spoke to customer care people Mr. Hahamed, Ms. Bavana, Mr. Vikas. they told me to send an scan copy of the invoice. I've send everything but there is no reply from there. I'm not happy with customer care people answer. It is a big fraud, and cheating company. i'm very much disturbed with this service.

My order no:493261. booking id is: [protected].

BAGITTODAY.COM OF INDIA TODAY GROUP PEOPLE ARE WHITE COLOR DECOITS.
1 I was asked to purchase goods of rs. 29,999/ as a prize As I was selected as One of the five entries for cash prize of 40lac, 20lac and 10lac. Order no.370451. Invoice no.TRNPL/DLI/[protected]/362149. MEMBERSHIP NO. BIT[protected]. I PAID VIA NET-BANKING. Booking id: [protected].
2 I was told that you will get resale certificate for diamonds. You just ignore what verification department tells you. You will get GH quality of diamonds and not KLM.
3 This purchase is required for creating your ID for prize contest.
my id was created . Id no. ITVC245019
4 I was not told that you will have to purchase again to close your id.
5 The diamond which they sent me claiming it to be of rs. 60,000/, I got valued it in market and value is not more than rs. 15,000. Diamonds were KLM quality only and not GH.
6 After few days, I again received the call from them asking me to purchase again goods worth 29,999 to close the file. I paid rs. 29.999. order no.382208. Booking id: [protected]. Invoice no. TRNPL/DLI/[protected]/371047
7 They promised that I will get resale certificate for diamonds in my city only which will fetch me in between 1.2 lac to 1.5 lac
8 They also said that hard copy of cash prize entry, user id and password will be sent to you along with parcel of goods. Draw will be held on 31 dec. 2011. You are one of the five persons selected for the cash prize of rs. 30lac, 20 lac and 10lac. Remaining two persons will get consolation prize of rs. One lac each from India Today in form of various gagets.
9They told me to sent a mail at [protected]@bagittoday, anytime I want to talk to you.
10 When I received second parcel, I didn’t receive resale certificate and hard copy of cash prize entry.
11 I talked to them on telephone and they said that Your password is not generated and you will get it before 10 dec. 2011
12 They said that with that user id and password, you can log in on bagittoday website and I can see everything online about cash prize.
13 Till today, I have not received either of documents.
14 in last week, I have sent them around twenty mails to call me, but they have not called me to explain the matter.
15 I don’t understand what is the problem that they can’t call me and explain me about both issues which are pending.
. 16 I was sceptical about many things but you told me that this is from India Today group and everything is true and transparent.
17 I called customer care executives four times in between 16dec.2011 and 19dec. 2011.
18 I sent repeated E-mails complaining at [protected]@bagittoday, [protected]@bagittoday and
[protected]@bagittoday. There is no response.
19 They ara exploiting the goodwill of India Today group and by lying, cheating ,fooling,
They are looting the people.
20 Names of sales persons who cheated me are, Aashish Agrawal, Nayana and Riya.
21 after lots of discussion on telephone, they agreed to refund my money back and I gave them in writing that I will send back your product.
But again as usual, they did nothing, just giving oral assurance which is nothing but plain lie.

Dr.rajesh sanghvI

I subscribed to india today english magazine for one year through online and subscription number is ITE1916965 They haven't deliver their copy of issue regularly. I placed so many complaint and all time they said,' we will deliver the missing magazine in next 10 working days and deliver the magazine regularly' but nothing happend. I received their copy of issue only one time through courier service after that i haven't received their copy of issue.

Dear Sir,
Recently i placed 3 (three) order from bag it today there order id are as below:
1)[protected] on 21-01-12 worth Rs-19999/-
2)[protected] on 22-01-12 worth Rs-18999/- (I returned the product on 3rd-Feb-12 when it reached me as told by Customer Executive)
3)[protected] on 22-01-12 worth Rs-19999/- (I received it on[protected]
The above one order([protected] ) i have canceled when confirmation process call came to me as double order of the same product was made by me but still the product is under process as i am getting SMS for that till date and the amount of the same has not come to my account as told please see in to the matter .I had complained for it on Customer support executive with complain no (586516 & 573038) and apart from this i called Customer support executive time to time about. Now you please look in to the matter.
Santashraya Prasad
[protected]

SIR,
MY ORDER NO IS 493231 FOR Rs 3198 which was dispatched on[protected] by MEH POSTAL BY CONSIGNMENT NO[protected]IN STILL NOT RECEIVED.

I placed a order of Reebok folding bag whose Order Id: [protected]. I got my order in defective condition.I already send the product to THE company on 14 Dec 2011.As per the company policy they refund the money in 21 days along with the courier charges but i have not received my full refund amount of Rs 599/(499+100 rs courier)- yet. Its already more than one month. I mailed regarding this and call to the company many times but no proper response received from their side.So please help me out from this situation.

hi sir/ madam,

i am ashok nayak from udupi and staying at present in mangalore.

on 26th of jan 2012 at 4.09 evening, i received a message from my mobile number [protected] that,

POS transaction of INR 7000.00 done from your a/c ************** At INDIA TODAY PYMT-BILLDESK On 26/01/2012 16:09. Avl Bal is +308.68.

Please give me assistance regarding this.

pl call me at above number

or mail me at [protected]@gmail.com

Hi,

I had a purchased an Reebook watch from Bag It Today when they had sent an promotional email. After receiving the product i was not all satisfied with the Reebook watch as the quality was very bad, it looked like a watch sold on footpath. I called up the customer care and checked for the product return policy with the address of where it had to be sent. I couriered the product back and sent an email of the courier receipt and the POD (Proof of delivery) receipt emailed to "[protected]@bagittoday". In the POD they have received the product and so clever they are that they havent sealed or signed on the received slip. Im continously following up with them regarding trough emails and calls from 22nd Sep 2011 yet they havent refunded the money. Now i dont have the product or neither my money is refunded.

I really dont know who can help me out with this and refund my money,
Im repenting a lot for buying a product from this fake company "Bag It Today".

Amrutha

I saw and ad about Reebok Lite Runner shoes - it said 69% off with a final price of 999. Additionally 99 Rs delivery charges were asked to pay.
After lot of follow up with you people, I got my shoes after two weeks. When I saw the product received and compared it to what I ordered, I was shocked.

The model shown in your advertisement is very much new, branded and good looking product of Reebok. I was shipped with some locally produced model of Reebok but not as good looking and altogether different design which is never found on Reebok (it also contained brown stains on it).
I read their Terms & conditions which says the product can change from time to time depending on stock. How can the stock change after ordering? and again suddenly appear in the form of another advertisement by bag it today?

Dear sir

with reference to my order id [protected] i hereby give you the
following information:-
(1) first of all i got a call from the sales department of Bag It
Today on 21/01/2012 saying that i have won a lottery of Rs 1,00,000/-
.And to get the cash lottery i have to buy a product worth Rs
19,999/-(product details available on www.bagittoday.com/cook) then
only i will be eligible for the lottery.
The person who called named him as "RAJ MALHOTRA" of the sales department.
Number from which i got the call is[protected].

(2) so again i got a call on 23/01/2012 by the same name and same
number to make the transactions.so first of all the call was
transferred to the verification department to register my debit
card.then the representative registered my debit card.then around 3:45
pm i got a call from the accounts department to make the transactions
.then with my concern he made the transactions and i got the
confirmation email and a message in my mobile number and my product id
was generated.
Then Raj Molhotra called me and said that one special agent will come
with the products and i can give the diamonds to the special agent and
he will give me a cheque of Rs 30,000/-.And he also said that i will
get the lottery money on 31st march 2012.

(3) then the next day i while checking in the internet on
www.cosumercourtforum.in,i was shocked to see so many such fake cases.

(4) now i want to get my money refund.i also contacted their customer care but they are saying that they cannot do anything and i have to wait till the delivery and if i donot receive the parcel then after returning to them they will process and refund.they are just saying the same thing and it will take weeks.but the real thing is that they have not dispatched the parcel because they have not send the parcel details.again another customer is cheated.

please help me and i want my money back.please help......

from-
jiban jyoti garnaik
[protected]@gmail.com
mob-[protected]

Placed an order (order ref no [protected]) in BagitToday online shopping website (http://www.bagittoday.com) on 03 Jan 2012 for product Sandisk SD 16 GB Extreme SDHC Class 10 and paid Rs 2479 using credit card. I needed this product urgently and I placed the order because the information in the website says that the item is ‘in stock’ and will be delivered in 4-7 days.

Even after 7 days I failed to receive any shipping confirmation from the website. I called up the customer care number provided in the web site and asked them to cancel the order as they couldn’t deliver it within the committed timelines. They agreed that the item is not in stock and I received an email from BagitToday customer care on 10 Jan 2012 stating that ‘We would like to inform you that we have already taken the matter to the department concerned to get arrange the refund at the earliest, we request you to kindly allow us 7-8 more working days to resolve the matter’ Later I understood that this is only a tactics to buy some time from me and they really didn’t have any intention to process refund.

The next time when I called up and asked for a status I was told that the order has been shipped through Firstflight courier on 12 Jan 2012 with tracking number O20225961 totally against my request to cancel the order. And also I was told that once shipped nothing will be under their control and asked me to deny delivery if I don’t need it and they will process refund once the shipment is returned to them.

Today is 26 Jan 2012 and not a single delivery attempt made so far and I am able to see that the Firstflight tracking information for this shipment has random statements like ‘party not available’ ‘door locked’ etc while the truth is there are people available at my home 24 hours a day for the entire time period. Firstflight customer care has no idea what actually the status of this shipment where the parcel is now. Someimes thay say it is returned back to the consigner and someother times they say it is laying in some courier office. i dont have any clue what is going on.

This is when I realized that ‘India Today’ group is all about false commitments and fraud and they practice all illegal tactics/marketing strategies to loot people’s money. They don’t care once they receive the payment. I lost all hope that I will ever receive a refund of my money.

I want to file a suit against this fraud company on the grounds of mental agony & harassment they caused to me.

Hi,

I had placed order for a product for vacation trip from bagittoday.com, the cost of which was 5998 INR. On the second day of placing the order I was told that I need to pay additional 900 INR by way of demand draft. Since I was not told of this before so I cancelled the order and I was told that the refund will be done in 7 to 10 working days. Now, I have received an email saying that order is non-cancelable.

I am not sure what to do now, I feel cheated for 5998 INR, that too coming from a reputed firm like India Today group. Moreover, the first email clearly stated that the order can be cancelled within 7 days, which I did. Any suggestion for further course of action. All along, I have been communicating with them over email - [protected]@bagititoday.com.

Regards,
Pawan

I had Purchased a holiday package from on March 13th 2011 from India Today Book Club (Bagit), Order ID is: [protected],
During the time of purchase I informed telesales executive Mr Vishal (mobile No[protected])that i would purchase the Package Provied that i will allowed to split the holiday (7N/8D) .
Mr Vishal Confirmed to me that it possible to split the package with two conditions .ie 1. the Hotel /Resort Chain has to same
All Location have to be in india . It was agreeable to me ,and I purchased the Voucher Trusting your sales person's assurance and also considering the fact the Bagit today was backed by reputed india Today Group and Credible .
3. Vishal offered me second deal ,that if a i purchased a second voucher same day or refered a friend , i am entitled for a travel bag and a sunglasses as a gift, so i purchased a second voucher same day considering the gift.
4.On Mar 13, 2011 ,I Received a Email detailing the offer and with an attachment containing list of resorts
5. I Neither rececived a travel bag nor sunglasses till date ,i tried calling vishal , his mobile was switched off thereafter
6.On Oct 17 2011 , i had sent a mail to [protected]@1touchsolution.com to redeem my voucher , To my utter shock and dissapointment , i recieved a mail stating the i cant split my holiday package (2 different location on consicutive days but same resort chain)
5.My subsquent emails and complaints had no response
6.On Jan 11 ,2012 , i sent DD for Rs 750 as per their terms and condition for Redeming travel voucher , along with it i sent Prefered destination and resort (from the list they provided) , that i would like to visit with date option.
7.On 14 jan , i recieved a mail from them stating that the resort (Mahindra holidays) which i have selected is not in their list even though it very much in the list.
8.On 16th Jan 2011,I Made 12 Calls to their customer care , First call was recieved and after listening to my complaint ,i was kept on hold for 12 min before disconnecting the line . all the subsequent calls were disconnected
It is clear from above incident that India Today Book Club (BagIt) conducts it business in a fraudulant manner ,cheating and misleading people to sell their non existant offer .
I would like to India today Book Club to honour thier commitment or REFUND the Entire amount

i ordered a reebok shoes from online shopping on bag it today. they send me the wrong order. That dilivered box is empty . so pls sir help me ... what should i do? i paid it 1365 Rs. so pls help me sir .. i have all mail & msgs that they was send me .... pls help me . my details is
Mr. Vaijanath Gadade.
Malganga Dairy farm, Nighoj
Tal Parner , Dist. Ahmednagar,
Maharashtra 414306
mo [protected]
mail id v.[protected]@gmail.com
Order no. 457690
order date - 29/12/2011
Booking id [protected]

I placed an order(Order number ITDIARY-WEB-3467) for India Today Planner 2012 to WWW.INDIATODAYDIARIES.COM on December 11, 2011. I placed this order well in advance so that I could present it to one of my friends before New year 2012. Following are the reply I received from their end:
1. Your diary will be delivered by Dec. 26, 2011(E-mail replied on Dec. 22, 2011)
2. It has been dispatched. Details will be sending to you soon(Replied by a lady over phone(Phone no.[protected]) on Dec. 28, 2011)
3. It is in process and shall be delivered within 4-5 working days(E-mail replied on Dec. 29, 2011)
4. It will be dispatched today(Replied by a lady over phone(Phone no.[protected]) on Jan 3, 2012)
5. We regret to inform you that your order has returened due to no-service area so we will resend it through Registered Post tomorrow. (E-mail replied on Jan. 6, 2012)

From the above replies I came to know that www.indiatodaydiaries.com is cheating the buyers by using INDIA TODAY GROUP. I had the same experience with WWW.BAGITTODAY.COM which is also an INDIA TODAY GROUP. So, Do not do any shopping with WWW.INDIATODAYDIARIES.COM if you do not want to become a VICTIM of these online shops.

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