India Today / BagItToday Complaints & Reviews

on 28th October 2009..one India Today Book Club representative / Agent called from Delhi (phone no starts from 0112050XXXX) and gave me offer of HTC TOUCH 2 phone featuring 512mb rom, 256mb ram
n 3.2 meega pixel camera, 16gb expandable memory and with SWATCH Watch worth Rs.7000 free and Air Ticket Voucher worth Rs.7000 valid for one year. So immediately i have checked HTC phone on
Internet and i liked the features of the same...

Sir,

I have really made a big mistake by opting your offer. since 5 months I am struggilng for getting right products/for cancelling the order/getting back the refund.

I was offered style kit over phone about 5 months back, I agreed and I was charged wrongly for fitness kit to my credit card (Rs 3199/-). then I received (Order no OGA[protected] a parcel on some others name i.e. Narendra...

Ref: Memebrship No. ITBC 09997794
Order ID [protected]
Order No. M-Commerce/0GA[protected], 08.09.09

With reference to the above order and online payment of Rs. 7,598/-, paid by me on 08.09.09, for "Philips DVD Player and Home Theatre System", I have not received the consignment so far. It was informed that the order will be delivered within two to three weeks.
After various...

I have been a subscriber to India Today (English) for the last 10 years and Business Today for the last 1 1/2 years. I have not been getting the magazines in time (i.e.) atleast after 2 days it hit the news stand. What I am getting the magazines is once in a month and that too after making the complaint at their Customer Service Deptt. During the last 1 year I wd hv made atleast 20 complaints about the inordinate delay in getting the magazins...

Dear Sir,

I had called[protected] & lodged my complaint on FREE GIFT of my booking ID “[protected]”. It was told that my issue will be resolved in 7 days but till date I have not received any mail or call from your customer care.

Pls look into this matter on priority. Below is my latest mail correspondence for which I recieved no response.

Thanks,
Chandan...

KRUNAL KAMLEKAR
ANABIOSIS MEDISCIENCES LTD.
206, ISCON MALL.
ABOVE STAR INDIA BAZAAR.
SATELITE, AHMEDABAD – 3800015
PH: [protected],[protected].
Email : [protected]@yahoo.co.in
DT: 24/10/09

To,
THE MANAGER
Consumer Complaints Department India.

Re: [Product: Living Media purchased from India Today]

Dear Customer Service Managerbr...

I have purchased a 12 book set with 4 encyclopedia CDs for Rs 3198 , for which India Today Book Club had assured me of a free gift of 3 day & 2 night holiday stay in 3 to 5 star hotel package including round air ticket for 3 adults at any location in India from a list of 60 destinations.

I got a Unique Promo ID:[protected]A[protected]
LOGIN WEB ID : 1594803
Order No. : 0GA[protected]
...

I m Yogesh Ashok Adsule
Add:- House No.488, Navjeevan Society, PAdmavati, Sahakar Nagar No. - 1, Pune - 411009
I will Purchase offer is Codak C180 Camera Rs. 5698/- & free gift Reebok Gogals Rs. 4000/-, Holliday Packag 3 days Total free 2 persan and 1 child & air ticket 7000/- & jwellary voucher 5000/-
but recently i meet only camera and data code no charger no sale no camera pouch and no giftsbr...

Dear sir,

1.With due respect I mr srikant pattnayak a subscriber of the India to-day shopping club is lodging a 4th complain to you but unfortunately I cant got any respond to you. I have received my reebok shoe but as per your assurance I cannot get any travel voucher. Whenever I m contacting to customer care than I cannot get any satisfactory answer. So I want to why my problem does not shut out. No body is gave correct...

I have recieved the Brittanica word search CD rom along with other two CDs after paying Rs. 574/= without free gifts. I have already sent a mail regarding this to india today book club....

Sir I booked the following items through phone with the Sri DEEPAK and Sri SHAWAZ Excivtive of the Living Media India Ltd, on[protected] the cusomer Id is given below which are paid by me through credit card,
Cusomer Id NO:[protected],[protected],[protected],[protected],[protected] and[protected]
I paid the amount about 60,000 for the supply of Samsung Mobile with free gift Air Tickets (Return)for Four members, LAPTOP with holiday voucher,personnel...

I had booked two orders over phone to India Today Book Club On27.09.09 and 10.10.09 for best sellers and Kodak Camera respectively. I was told that offers were specially given to me as I was one of the elite member of INDIA TODAY BOOK CLUB. I was also told that if I don't avail this offer, I would be missing the chance of getting a "great dhamaka gift" in Diwali which is already stored for me by ITBC. The offer also included...

I am enclosing the letter written to ITBC
Dear Sir,
1. I had booked order for three sets of spiral cups and saucers vide order no M-COMMERCE/0GA[protected]. The order value was Rs. 1944.Each cup and saucer set was supposed to have four cups and saucers. I received the parcel fully intact. It had three small boxes inside. However, when I operned the box, each box contained only two cups and saucers instead of four.
br...

sir,

my login web id is 1916401. membership no itbco09116401. i have received the kodak c 180 camera. but i am very sorry to state that i have not received the gifft offers as made on my mobile by your mr. sandeep the supervisor and one mr. ankush. the offers are 1.rebook sunglass,2.surat diamonds jewellery gift hamper for 5000/-rs 3.2nights 3 days fully paid with food holiday voucher of 3 star accommodation and 4.one...

I had placed 2 orders with ITBC.
1. Domestic Holiday Package including a) 12 Books, b) 3 CDs, c) Return Air Tickets with Taxes for 2 Adults and 1 child and d) Stay in any of the 5-Star Hotels in India with Breakfast and Dinner.

Complaint: I have received only the books and CDs. I have not received any further information about the Holiday Package which is what was marketed by the marketing people. The agent, Rajendra,...

I ordered for Reebik shoes + Free Beneton Watch amounting to Rs. 2,198/- but informed through First Flight Courier about the Parcel containing BENETON WATCH, SUNGLASSES, MESSANGER BAG, CAP AND BELT. I returned the same from the courier itself on 09.06.09. Till then I have been repeatedely requesting through E- Mails and telephonically on [protected] to refund my amount but nothing has been done so far except the assurances. I made the payment...

India Today Book Club

PATHETIC Customer Care. Suggest you rename it to Customer Scare. I bought a Kodak Camera recently and was to get 1 travel voucher and 1 flight voucher along with it. I got the camera but without the free gifts. Subsequent attempts to contact customer care have all failed as I get put on hold for 30 minutes each time before I hang up. However, bulk mail peddling other probably equally phoney offers continues!br...

Dear Sir,

This is with reference to the Order No 0GA[protected] Reebok Shoe & UCB Wrist Watch), i have placed with India Today book club, I have received the parcel but the box did not conatined wrist watch. I have been writting ti India Today Book Club regarding this issue since March 2009, but they are still investigating the matter, its far beyond my understanding that how come it can take 6 months to investigate a simple...

This is the fourth time I am writing to you about the free airline ticket that was promised to me with "The History of the World" book. I am beginning to think you are avoiding the main issue of the airline ticket. The attachment that has been sent to me by Praveen is offering a free Reebok watch! We do not want any more watches!!! HOW DO I GET MY FREE AIRLINE TICKET? I have followed all the instructions you have given so far.Invoice...

Membership no. ITBC0943314


I had purchased a Holiday Stay Voucher through telesales. Later while booking I found that it was a false selling and all that has been promised was not there. So I decided to get it cancelled and asked them to refund my amount. They told me to send back the consignment and they will refund my money. I did the same but courier got returned to me with a remark " Consignee has not accepeted...