Claimed

India Today / BagItToday Complaints & Reviews

3
Last updated Jan 25, 2024
Complaints 1298
Resolved
753
Unresolved
545
Quick Links
Statistics
Share
Contacts

File a complaint to India Today / BagItToday

Having problems with India Today / BagItToday?

File a complaint and get it resolved by India Today / BagItToday customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
India Today / BagItToday
Customer Service Contacts

India Today / BagItToday Phone Numbers

Toll free
1800 1800 100
4
4
Phone
+91 12 0407 8000
7
2
+91 12 0411 2424
3
3
+91 120 4112 424
3
3

View more phone numbers

Mobile
+91 95 4068 1867
12
6

India Today / BagItToday Websites

India Today / BagItToday Head Office Address

Mediaplex, FC-8, Sector - 16A, Film City
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

India Today / BagItToday reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Susmita Talukder
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional Attitude

Hi,

I took a subscription with India Today for Good Housekeeping in June 2009 and I was supposed to receive my first copy by July 10th. Everytime I called the WE CARE call center, the executives kept telling me to wait for 2-3 working days for the delivery of the magazine. I kept on waiting for one (1) week. but still no magazine. Finally, on 17th June, when I got really irritated by the unprofessional attitude of the customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudeep Galundia
from Buldana, Maharashtra
Report
Copy

PROMISED FREE GIFT (REEBOK SHOE) NOT DELIVERED

Dear Sir,

My membership no. is: ITBC08776531
Order No.: OGA[protected]
Invoice no.: ORA[protected] dated 30-Jan-09
Invoice Amount:Rs.2599.00
Activity:Internet
Login Web ID is : 1686531
Unique no. to claim special offer:[protected]A[protected]

Against this order the free promotional gifts promised but not sent till date are as follows:

1.Reebok Shoes
2.Free...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
M Imtiyaz Ahmed
Report
Copy

Non supply of purchased item

On 9th of April I booked for a Artdinox Dinner set through web and paid Rs 5698 by credit card. On 30th April 2004 I received an SMS stating that the item has been dispatched thorugh speed post. But till end of May I didn't receive the item when enquired at[protected] they informed me that it has been delivered. On enquiry at post office they informed me that there was an item POD no. ED 62418478/IN but it was returned and by mistake...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajay Mehta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Company

My Complaint with Reg. e-mail add of India Today the add read as

"PAY Rs 699 SAVE Rs 13301
FREE Holiday and Round Trip Air Ticket with
20-CD Sacred Moments Pack all for Rs 699 only! "

"Mailbox of [protected]@rediffmail.com From: [protected]@offers.indiatodaybookclub.com To: [protected]@rediffmail.com Subject: The Ultimate Stock Clearance Sale! Date: Sat, 28 Feb 2009 02:29:30 IST PAY...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
naushad shaikh
from Chennai, Tamil Nadu
Report
Copy

non delivery of Reebok shoes etc.

INDIA TODAY BOOK CLUB REFERENCE NO. ITBC 09843967
I have to advise that I had received an email from India Today Book Club that they were offering Reebok shoes, Reebok Tracksuit, Reebok Bag and a towel for an offer price of Rs.2, 998/- + shipping charges of Rs.200/=. I had therefore indented for the same and an amount of Rs.3, 198/- was paid to them through net banking on 28.1.2009. I subsequently received the items but they were of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vineet Sharma
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding the money even after returning the order to India today book club

Hi,

In the month of September 2008 I have purchased encyclopedia set of CD`s from India book club (order no. 0GA[protected] through internet as there was a free reebok bag gift along with that purchase. I got the CD`s in the month of september but they have not send the free bag along with that so after having numerous discussion & follow up with their customer support they told me that they are out of stock and within...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DHARMVEER YADAV
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT RECEIVING FREE REEBOK SHOES

I HAVE RECEIVED 20 CD PACK OF SCARED MOMENTS FROM INDIA TODAY BOOK CLUB BUT NOT RECEIVED ASSURED FREE GIFT REEBOK SHOES TILL NOW. I HAVE INFOREMED SEVERAL TIMES TO THERE EXECUTIVES ON TELEPHONE....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tarun Kakar
from Batala, Punjab
Report
Copy

Duplicate Sunglasses

Dear Sir I have Ordered A Summer Trendy Kit in which i recieved one Benetton Glasses which are duplicate i have ask to india today book club for the same and they assure me to change my sunglasses, i courier them thrice and they assure me that they would change the glasses and nothing has been done so for i made number of callls to them and also mails which are attached as under.Please try to resolve my issue or tell me the appropriate way...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nitinmittal001
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loose talk by customer care executive and denying of claim irresponsible behaviour

after lodging my complaint on this site i got a reply from them n they gave me a new password now i was trying to cliam my gift than they gave a link to register the voucher no.for getting booking form due to some problems that booking form was not opened than i agin tried for getting booking form i called at india today help line[protected] i talked to MR> SUNIL he was so irresponsible in talking and he denied that u cant claim gift...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K.S. Chauhan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding double payment and settlement therof

Dear sir/madam

i had ordered for one bennaton sunglasses from from IT BC, amounting Rs 598/ on 6/5/2009 against order ID MITBC-WEB[protected]customer membership No ITBC 0912499) I made payment through credit card using mobile phone gateway. i was insisted by there sale representative to punch the keys and follow instructions twice as a result double payment has been made to them.
since then i have atleast send 40 mails...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajendra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud/Transparency

Hi,

I had recieved a Movie Gift Voucher from BigCity Promotions/India Today by paying 588.00 INR.

let me know answers for below questions,

1) In booklet it is mentioned to send SMS of the booklet number to activiate the offer but where it is mentioned can I know .Finally when I called the customer care number[protected] phone will be received atleast after 10 min only after keeping on Hold...
Helpful
Be the first one to find this review helpful
Found this helpful?
15 Comments
Report
Copy
H
HAREKRISHNA DASH
from Delhi, Delhi
Report
Copy

NON RECEIPT OFJUICER

REF NO-RE09000720
I regretted enough to inform you the following facts.
I had sent Rs.399/- towards JUICER in th month of January-2009 vide cheque No-000080 (SBI MULTICITY CHEQUE). The said cheque was cleared on 21-04-09 and the amount was debited from my SBI account. Till 29th April I didn’t receive the said Juicer.
On 29th April-09, I lodged one complaint for non receipt of the item to ITBC
In reply to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KARTIK KUMAR DE
from New Delhi, Delhi
Report
Copy

ONLINE COMPLAINTS: Set of 20 CDs "SACRED MOMENTS"

ONLINE COMPLAINTS: Set of 20 CDs "SACRED MOMENTS"
Reference: My Membership number :ITBC08505780

I have sent a crossed cheque (Cheque No. 726573 ; ICICI Bank, Motikhavdi, Gujarat (at par) ) dtd 22.09.08 in favour of " India Today Book Club" ; Rs. 2000.00. As per my bank statement, cheque was en-cashed on 21.10.08 and my order was processed after confirmation of money receipt.

Order...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Supriya Mishra
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

India Today Book Club Complaints - ONLINE COMPLAINTS - Bennetton Sunglasses and watch - Courier not delivered even after four months of order

1. The order was placed on 25.March.2009 as order# 22282770.
2. After registering the order, we got many fake calls from Noida numbers asking for Credit card info.
3. When in mid-May we inquired about why parcel has not been delivered, we got a mail saying due to system malfunction, my order was not processed.
4. On 23.May.2009 i got another mail saying the order has registered as M-COMMERCE/0GA[protected].
5. On...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had ordered a Swatch+UCB watch combo from ITBC, order no 0GA[protected], in January and recieved the order in May end after a million phone calls only to recieve it in a damaged condition...I wonder if the watch was even new...it had lots of scratches and did not even work...I called their customer service dept who asked me to send it back...I has been a month and yet no reply from their side...I keep making calls and they give me the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Arnab.GUha
from Hyderabad, Telangana
Report
Copy

Cheap Substandard Product against the Branded Product Paid for

I had paid Rs.589 for a pair of United Colors of Benetton sunglass under special offer from India Today Book Club and what I received is a cheap replica normally available off the street at less than quarter of the price. Multiple emails did not evince any positive response from their end.

All viewers of this message please be aware of this fraudulent company before making any purchases from them....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
Nikhil Malik
from Mumbai, Maharashtra
Report
Copy

Online Complaints: No confirmation and delivery of my order.

I wish I had gone through the online complaints and the "fame" the India Today Book Club has with its customers. It is disgusting to see that such a big brand name is famous for its frauds and false commitments.

I ordered a 7 day holiday package from the ITBC on 13th May'09. Mentioned are the dealings involved for this:
Memebership Number: ITBC0926148
Order Number: [protected]

1. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amit Khandelwal
from Chikmagalur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Receipt of Magazine since one Month

Dear Sir / Madam,

I had taken a subscription of India Today Hindi Magazine (Subscription No: ITH1874516), It was supposed to start by 29-05-09. But till date being of Regular follow up on Phone[protected] / 012, [protected]) and on there Mail Id [protected]@intoday.com the magazines are not delivered. Following are the Complaints No 2366670, 2364998, 2362895.

The payment for the same is already been made through...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishna Zanwar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund of money

Dear Sir/ Madam,

I had purchased a watch from India today on the 4 April 2009 for which I had paid Rs 3, 199 and was supposed to receive the same within 7 days of placing the order.

As I had not received the watch within 7 days as promised by India Today, I was forced to follow-up with them a numerous times and was always promised by India Today that I would receive the watch very shortly.

Due...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
P
Prateek Kapse
Report
Copy

Fraudulently Charged Credit card Twice

Hi Team,
I have ordered Reebok Kit(Shoes, Track Suit, Bag & Towel) worth Rs.3199. My member ID is ITBC09895607. My Credit Card has been processed/swiped twice. First swipe was done on 26th Feb’09 & then I even received sms regarding my transaction declined which states "Ur order with BookClub for Reebok Fitness Kit for 3199 failed on credit card. You can pay by Cash on Delivery. SMS RFIT to 567678. TnC apply"....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy