India Today / BagItToday Complaints & Reviews

PROMISED FREE GIFT (I5 -Mobile) NOT DELIVERED/Received so far.
Ref : ITE1926807 or Case Id 3148960

Date 28.12.2012

Dear sir,
Please refer to mail dated 17.12.2012, 20.12.2012 vide which I have shown my concern about non receipt of free gift even after 5 months from the receipt of Ist issue of ITE. Please look into it and do the needful at the earliest.

I have subscribed for INDIA TODAY AT 20% OFF PLUS MOBILE PHONE WORTH RS.3800/- but I am sorry to say that I have not received my mobile till date inspite of the fact that every time i am being assured by your officials on phone/mail that it will reach you with in a fortnight.

My membership no is 46 ITE 1926807 CPS. Ist issue of ITE was received by me on 30.07.2012 now almost 5 months have passed till date I have not received i.e I5 mobile phone. It is strange that such a renowned group is not taking care of its customers specially who are giving advance money for the timely receipt of magzines.You have assured me that i will receive the same within 4-5 days but all in vain. You are just cheating the people.


Now through this mail, I once again request you rather warn you to send me the mobile set as said in the scheme at the time of booking of magzine failing which I will have to move to consumer court.

Hoping you will look into the matter personally for delivery of my mobile set.

Regards,

Satish Kumar Bajaj
#320/2, Kundan Nagar Extn
Ferozepur City -152002
Punjab
Mobile[protected]

Living Media India Limited — non delivery of promised free gifts

I had opted for 162 issue subscription of TIME megazine and paid Rs.7614 vide DD no. 662610. The receipt of same has been acknowledged vide receipt dated 14.03.2013. However the advertised / promised free gifts have still not been received despite allowing the cooling period of 6-8 weeks Gurmant Kaur

India Today Books club — NON SUPPLY OF BOOKED ITEMS

I HAVE ORDERED REEBOK CUSTER ROLLER SHOES SIZE 7 ON 04.MAY 2009. & PAYMENT IS ALSO DONE VIDE BOOKING ID - [protected] IN THE NAME OF MR LOKESH KUMAR GAUTAM, C/O - MR. B D ROUT, LANE NO - 3, MANGALANAGAR, INFRONT OF M.I.G - 06, KHURDA, ODISHA - 752055

BUT AFTER SEVERAL FOLLOW UP WITH THE COMPANY CUSTOMER CARE, ALL TIME THEY ARE SAYING THE SAME WILL BE DELIVERED WITH IN 10 DAYS. BUT ITS VERY PITIFULL TO SAY THAT AFTER COMPLETION OF NEAR ABOUT 1 & 7 MONTHS 10DAYS HAVE NOT YET COMPLETED.

Holiday voucher & round trip air ticket — round trip air ticket

The India today group has cheated meby giving me a offer of books purchase of rs 2598 and offerd me a holiday voucher and a Round trip air ticket, Now when i availed the offer by ging rs 2598 by my HDFC credid card, they are demanding me Rs 800 for holiday voucher and Rs 7000 for round trip air ticket.

I just want to Sue the company and file a seriour case against the company and take them to court. This company is a very big frod company and the sales department has made a record in doing frods with the customers.

I just want that some serious action should be taken towards the company to stop these types of frods, If an indian company can do these things to the indian customers then how our country will develop. We cannot believe the Indian companies named INDIA TODAY.........

holiday+air ticket — not receive holiday+air ticket

i have recive a kit of 15 books/cd"s but not reciev holiday+airticket (package )
kindly reply me

gulshan manchanda

thank God I didn't got trapped . they are flourshing my mail box by their offres regularly!

duplicate sunglasses send back to you but cant get any intimation from your side

India Today Book Club — Complaint regarding double payment

This is to inform you that I, Ms. Happy Mukherjee had subscribed to your Grand Deal offer o[censored]nited Colours of Benetton Watch and Sunglasses on 20/Mar/2009 and paid through my SBI Credit Card.

Later on, on 1st April 2009, there was a call from your Delhi office, saying that the transcation through internet was unsucessful and hence the Card Number and other details should be typed on the mobile phone through which the deal would finalise. I did, as instructed and the transaction was through.

Currently, in my SBI Card statement, dated 16-Apr-2009, there are two debits (20/3/2009 and 01/Apr/2009) for Rs. 1498 towards Living Media India Ltd. Delhi.

Please arrange to reverse the same immediately before the payment due date of 4/May/2009.

Yes, I totally agree with what Rajendra just experienced a few days ago. Even i faced a similar situation yesterday. I called up thrice to book tickets for a Sunday and i was snubbed by two of the executives. But at the third time, i really got frustrated and spoke very harshly to the executive who informed that all the tickets have been sold out for the Sunday show and that i should call on next Wednesday to enquire about the show timings.

Also, i want to inform you all that you cannot book the morning show which is very cheap compared to the other shows in theday. All this was not conveyed when they sold us the voucher.

On JULY 16 Thursday I had called again to book movie tickets for movie "The Proposal" for 4.45 Pm Sunday show.They took all the details including the credit card number by saying that this is new system sir now we need credit card detals also to book the ticket, then they said ok sir we will call you saturday regarding booking confirmation because only one day before we will book the tickets.I said ok and called immediately to their head office number [protected], receptionist said manager is not available as usual, and I said to call back but the manager had never called back.

So I had waited till saturday evening but no one had called regarding booking details, I had called the help line number and head office number no one will picks the phone because " Office will be closed on Saturday and sunday".If office will be closed on saturday how do they call back the customers on booking details if the show is on sunday and as per their rules they will call one day before .

"God Knows"

Regards,
Rajendra

I had called on 20 July Monday to inquire about why they had not called on Saturday regarding booking confirmation, they says "sorry mistake was done sir can I book a ticket for you now sir" that also on weekdays not on weekend so I can apply for a leave in office and go for movie on this movie voucher, .I had said need to talk to manager they said ok and kept call on hold, after 5 min they had disconnected the call.After some time again I had called head office to talk to manger directly after keeping call on hold for 5 min they had finally connected to manager.This manager says why you had not called on Saturday regarding this our lines will be opened on Saturday from 10 AM to 1 AM.Now what to say to this .

hey, i've also tried their movie voucher where i've also faced the same problem as by ur side and finally got the answer, india today book club reallly suckkkkkkkkkssssssssss!!! a real way to thug the people.
indian govt. should permanently ban this organization.sending SMS each time reallyy suckss alot.They make money from SMS and it takes 48 hours to get activated. boss i m gonna tell to all my friends to do not buy any of thier product and will never buy a even a single pin from them. final feedback- it Sucks!!! and should be banned.

yes dear all,
i want to say that india today FRAUD group ( IT should change name from ) all are cheaters are there
i have faced this problem second time first i have purchsed watch and sunglass they have send local delhi made cheAp brand with duplicate logo on all materils
and second time i have seen this problem in movie vouches i have call in one 12-15 times in baNGLORE OFFICE BIGCITY ALL ARE NOT INTRUSTED TO BOOK TICKET TEHY ALL ARE BASTERED AND CHEATER, BLOODY CHEATER I CAN NOT SEND U ABUSE THOSE I WANT TO SAY TO ALL INDIA TODAY FROUD, CHEATER, GROUP, , OR IN MY WORDS BASTERED INDIA TODAY GROUP PERSONS WHO ARE DEALING SUCH KIND OF BUSINESS ..
I CAN NOT IMGINE THAT THEY ALL ARE ALSO IN MEDIA SO HOW CHEAP PERSONS ARE IN INDIA MEDIA GROUP WHO ARE DEALING IN FROUD BUSINESS ALSO ??????????????????????



AT ALL I JUST WANT TO SAY

THIS CAN ONLY HAPPEN IN INDIA ...
BECAUSE IF SUCH KIND OF PERSON ARE IN USA OR UK THEY CANT SURVIIVE ONLY IN INDIA THEY CAN Grow.

SO ALL MY DEAR FRIEDS DO NOT RESPONTD TO THESE MAILS FROM INDIA TODAY GOUP...

SORRY FROUD GROUP



ajeet singh
mail id - [protected]@gmail.com
[protected]
from vadodara
gujarat

FRAUD FRAUD FRAUD INDIA TODAY GROUP ALL PRODUCT DO NOT RESPONTD TO THERE MESSGE...
AJEET
[protected]

they r fraud. i have lost this movie voucher thing. wasted so many STD calls. dont ever go 4 dat. can anyone tell me is there any way out of this?

yes dear one thing call these person and tell them desi gaali ...
so will go to consumaer forum as soon as possible ???
so dear go to claim our money to india today club or call and say mather????????????

i always want to say india today doing maha fraud by using IT or these are all are fraud like others doing fake business from outsite india ..

it should register case of IT act..or

I totally agree with all of you. ITBC and Big City Promotions are the biggest cheaters and frauds in this whole universe. i too filled a holiday voucher and gave a choice of 3 different locations with 3 different dates ranging from Dec 2009 - Feb 2010.And i sent this voucher in the month of August 2009 and dey said that they will call but till date they didnt call and when i called up to check the status they are saying that the destinations and resorts are not available !! you will have to choose another destination !! this is sheer cheating and nothing else. please guide me as to how can i get refund of my money back.

i agree itbc and big city promotion are the fraud and cheater group i took three holday voucher one me and another two for my friend my frind still not recive promo. code and my self many time try booking but not answer pl help how can tke my money back

I am also facing this problem, only once i have booked the ticket, for that i have atleast dialled 10 calls from mumbai to Banglore
number.why these people are cheating us?whether they can introduce some online system for booking

Today I called 10 times but never got response. India today is cheating. They must introduce online booking system...a bigcity is a b-i-g f-r-a-u-d. How I get my money back?

This India Today movie voucher is a scam- don't ever subscribe to it.
It is next to impossible to get the discount PIN No.
Surprising that a brand like India Today does not worry about the brand image being tarnished by a scam like this.

I TOO HAVE EXPERIENCED THE SAME PROBLEM. FIRST THEY KEEP YOU HANGING FOR A LONG TIME WASTING STD CALLS AND THEN SAY WE WILL GET BACK TO YOU WHICH NEVER HAPPENS.THEN THEY SAY THEY WILL SMS A CODE AND WE HAVE TO DO INTERNET BOOKING ON OUR OWN. I HAVE NEVER UNDERSTAND THIS CONCEPT. WHY ARE WE WASTING TIME CALLING BANGALORE?

India Books Today Club — Set of 20 CDs "SACRED MOMENTS "

Reference: My customer No ITBC[protected]Modified as ITBC [protected])

I have sent a crossed cheque of SBI, Parisramabhavan, Hyderabad (Ch.No. 904540) for INR 2000/-
on 20 October 2008 and the cheque was credited to your company. Inspite of many reminders I failed to get my order of a set of 20 CDs of SACRED MOMENTS' delivered. This order also has associated offer of free diamond jewellery offer for Rs 5000/-, a free delux holiday offer worth Rs 5000/- and a chance to win Maruti Suzuki SX4 car. I have complained about this lapse to your "customer care" thrice (on 19. 11.2008, 21. 12. 2008 and on 10.1.2009. Each time a different person responded and gave different versions with a promise that my complaint would be looked into. I wonder whether the whole thing is a hoax. It is requested that either you honour the committment immediately or I am afraid this matter will be taken up with Consumer Court.

My membership number is ITBC09846240 and order ID INTERNET/0GA[protected], India bookclub:

i have ordered for the rebok set and paid Rs 3198 through credit card on 29/01/09. despite my repeated follow up phone calls and mail reminders, i havenot got any positive reply received till date, They have not delivered the goods or returned my money todate, i really dont know what to do? Legal Department should take action against this type of fraud.

with concern,
sesh

Dear Sir,

My Membership number being ITBC 99005599, would like to bring it to your kind notice that I had ordered for "Complete History of the World" on 25.7.2009 and for which I had sent a Cheques (AXIS Bank) No.983557 dated 25.07.2009 for Rs.2199.00.The cheque was cleared on 2.9.2009 but I regret to state that neither have I received the book nor the free gifts till date.

In the mean time I have also shifted from Kolkata to Jalpaiguri and my new address is appended below:

ANIRBAN MAJUMDAR, ACTING MANAGER
TATA TEA LTD., DAM DIM TEA ESTATE
P.O.DAM DIM, JALPAIGURI - 735 209

I shall be thankful if you could kindly look into the matter and do the needful..

I shall await your kind advises.

Regards.

ANIRBAN MAJUMDAR

ITBC — Damaged Items

Damaged goods are sent against Online purchases and then keep chasing them for replacement. They would say send by courier we will replace. Who pays for the anxiety and troubles to courier and keep waiting for replacement to arrive. They must send replacement and collec t damaged goods.

India Today Book Club — Material received in damaged condition

Dear sir,

My Invoice No - OPA[protected], dt 24/06/2010
Order No - OGA[protected], dt 23/06/2010

I have ordered Numero Wrist watch, it received in damaged condition.

please replace the same at the earliest.

Thanks & regards,

B.Kirankumar

Dear Mr. Arnab B Guha your complaint has been resolved on 06/17/2009.

Please refer to the email sent to you on your id.

If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS

Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

India Today Book Club — different cheaper product delivered

My self Rajiv Upadhyaya,

Purchased Home theatre promissed Philips HTS 3155 on phone and placed an order on phone.

They delivered cheaper home theatre 3316 which was old model.

Beware of this Leaving media marketing.. and dont buy such things on phone promos,

India Today Book Club — VERY VERY SUBSTANDARD PRODUCTS

I booked a order vide no OGA 10066632 on 27.7.2010 & on INVOICE no ORA[protected] dated 29.7.2010 a packet videTRACKING ID 2010-[protected] was sent and sent by courior was delivered on 3.8.2010 and so called membership no ITBC 10420043 was mentioned theweight mentioned was shown as 1.770 shown persummally can be compleate pakage weight in kg though not mentioned and the invc Amt of Rs 3298.00 was paid for following items
Item RO 811 reebok shoe 9 ( Booked 10 item no R0745 Reebok Track Suite XTRA LARG 9 Booked XXL)item No R0781 REbok Bag item No R 782 Reebok Towl ( But sent Napkin)
item No R 081After opening the packet, the items were found quite sub standered and under specification and found all the products very much disappointing one can work out with the quality withreferance to total weight including more then half of packings
Without writing any more I suggest INDIA TODAY TO WORK FOR THEIR BASIC FUNCTIONS OF PROMOTING AS BOOK CLUB NOT TO WORK AS BAD BUSSINESS ORGN.Please rufund money & collect back the product S P BHALLA [protected]

I happened to visit my earlier complaints after a long time. Prettu shocked to see that India Today has responded as complaint being resolved. All viewers please be updated that there has been NO calls or from India Today let alone any resolution. I still have the cheap replica somewhere in one corner of my house.

Dear Sir

I have bought a sun glass of reebok from India Today Book Club. At the time of purchase i was told that i will be getting the Holiday Package totally Free. But with the product I have not got any free voucher. Thereafter I have contacted the ITBC for detail. Good the information that I have to Claim from their WEB with Some number. Which was not their in my Invoice. After waiting for some time i got that no.

When i went to the web page to get my gift a long procedure was written with at least 2 time post communication has to be done. But the surprisingly for the free gift they have asked to me to Pay Rs. 800 by DD as service charge. I don't know how its free when we have to pay Rs. 800

Moreover it was mentioned that if after booking if canceled we have to Pay Rs. 2000 to 4000 as charges for cancel by way of debit or credit card.

This means that once we pay Rs. 800 for booking they will again rob us in the name of free asking more money to be paid for some XYZ charges. This is clearly a cheating because before booking the product it was clearly mentioned by customer care person that no additional charges is required to be paid.

Kindly some one please guide me how to go for consumer court against such malpractice done by one of well known business house in media

India Today Book Club — Urgent - Non Delivery of Order, Giving Wrong Information and non refund of the Money

I had booked the order for two swatch watches, 1 reebok wallet and one key ring for Rs 3199 through ICICI Bank credit card. The offer number is M-COMMERCE/0GA[protected]. I had made the booking on 25th Jan 2009 and i had personally requested to get this delivered before 10th feb 2009

The membership number is ITBC[protected]as confirmed by the customer services department over phone - Dinesh Sahani)

However the shipment was not delivered and i was given a wrong information by the customer service executive. After calling mltiple times I have been given an information that I will recieve the consignment before 20th feb but till date i have not recieved any thing.

When i have checked again with the Book Club customer service number I was given the TNT courier service number and when I checked with them, they mentioned that the order is returned because they have not been able to find me at the address

Now I want to cancel the order since 25th Feb and get my money back however everytime I call service centre I am given a different email id from which the email bounces back.

1. [protected]@offersindiatodaybookclub.com
2. [protected]@indiatodaybookclub.com
3. [protected]@offers.indiatodaybookclub.com
4. [protected]@offersindiatodaybookclub.com

I am requesting them again and again to return my money back to my credit card as soon as possible but this has been of no use.

I hope that with this complaint, I would see some solution to the issue

India Today Book Club — not receiving of product

This is for all those who believe to make payment in advance to the company like india today caz i have made my payment for the product i ordered on 13 of feb in advance and despite making 100 of calls and sending 100s of mails i havn't received my product caz there is nobody to listen if by mistake you come in some executive they will give you the dates as i m getting the dates from 22nd of feb but till i m with the blank hands, they make fool to the customer by making fake calls and if for confirmation you revert back to the number you will find that num out of service, i think what i experienced that they trap there customer and when the person got trapped they make customer to suffer they just fectching money by making fool to the people so be aware of such companies never make your payment in advance never believe them caz i don;t want others to suffer like i m...

India Today Book Club — Not getting the money refund

Please find my complain given bellow. The mails I received from India Today Book Club are also here as trailing mail.
My-self Angshuman Ghosh (ITBC09172787, Order no:[protected], a worst sufferer being a member of India today book Club.
After passing 8 letters to the response of India today book club I am here to get the justice.

Let me come to the details.

I attempted to get Reebok fitness kit from your India today book club on 24th Nov'09.

On 24-Nov-09:

At First, I tried to place my order in the following address (My residential address):
Angshuman Ghosh,
Bhawani Complex, Block-Q, Flat-1A,
Krishnapur, Kolkata-102.
Mob NO: [protected]
The transaction was unsuccessful and there was no debit from my CITY BANK CARD ACCOUNT.

Then, I tried second times with my office address as mentioned below.
Chembiotek research,
Block BN, Sec-V, Salt lake, Kolkata-91.
Mob No: [protected].
The transaction was successful and there was a debit of Rs. 2298 from my same CITY BANK CARD ACCOUNT.

Up to this it was good.
[protected][protected]----
On 28th Nov'09:
I got a phone call from your India today book club ([protected]), A lady named Miss/ Mrs Ritu informed me that there was some problem with the internet so the amount Rs-2298/ was not debited from my credit card and I have to go through a procedure by my mobile phone so that the amount can be debited from my account and then the order will be done.
I repeatedly asked that lady that my order is confirmed and I got an email from the concerned department regarding the confirmation. So I don't want to go for further any transaction from my credit card as because she might be wrong and there might be same transaction twice for the same product.
But the lady confirmed me that there was no transaction for my name with India today book club and she again confirmed that no order is there with my mobile no also.
More over If I pay twice for the two same order that and if I make complain one order will be cancelled and the amount will be refunded to my concerned credit card.
I went through the transaction and asked her name. The lady asked her colleague that whether she will say her name or not...this make the doubt to me regarding the transaction. and the lady just said her nickname Ritu (or false !!) and the order no ID:[protected]!!!! and dropped the phone.

>>>> I think its not a hard task to you to identify the lady who made the transaction.
>>>>Instantly I called back to India today book club at [protected] and they informed me to give the complain at another no: [protected]. I called to that no ([protected]), Mr. Indrajit Sen was there and he listened my problem, and asked to hold the phone for a moment and after that he informed me that today's order yet not punched so make a complain via mail to [protected]@indiatodaybookclub.com.

>>> I also sent a mail to [protected]@indiatodaybookclub.com.as well as [protected]@indiatodaybookclub.com at the same day (28-nov-09), I made the second transaction for cancellation of order[protected] and money refund.
[protected][protected][protected]---

On 30-Nov-09:
Again I sent a mail regarding the cancellation of order[protected] and refund of money.

[protected][protected][protected]
On 01-Dec-09

I received a reply from Dominic Savio, India Today Book Club. He mentioned there it was impossible to cancel the order as because it was already dispatched.
I don’t know how this was shipped as I informed the details of the matter just after placing the second order (It’s better to say that I was compelled to place the second order by the lady of India Today Book Club.)

>> Again I sent a mail to India Today Book Club, regarding the same issue mentioning that I might go to consumer forum regarding the same matter.
[protected][protected][protected]--------
On-04-Dec-09
I received a mail from Amit Kumar, Executive Relations, India Today Book Club. He suggested me for refusing the parcel on my door step. As soon as it will be returned, they will arrange for the refund.
>>>> The same day I replied that “Certainly I will not receive the product, but how long my money will be involved in your business without giving me any interest rather making me worried.
Please credit the money to my credit card account which you got from my CITY bank creditcard so that I can not blame me to become a member of ITBC.

If my order (ID:[protected] is not cancelled I will go to consumer forum,human rights and also to the higher authority.”
[protected][protected][protected]
07-Dec-09

The parcel reached by Blue-dart courier but I refused that.
The consignment no was: [protected].
I sent a mail regarding the fact also reminding the letter from Amit regarding the refund of my money.
“As I refused the courier and did not receive your product please refund my money as you committed in the mail dated 4th Dec'09”

>> The same day I received the relply from Jagriti, India Today Book Club. He/She mentioned that after receiving back the parcel they will arrange refund.
[protected][protected]----
On 29-Dec-09:
After 22 days, I checked the details of my Citi Bank credit card account (from where the amount Rs. 2298/ was debited). Nothing was credited to my account from India today book club.

>>I sent mail to India today book club twice at the same day, to make the refund of my money.

>>I received two reply from them (Praveen and Prachi). They mentioned “With reference to your mail we would like to inform you that we might have received your order but due to some technical problem the same has not been updated in our system.
We request you kindly provide us some more days as soon as it will be updated we will do the needful soon.

>> Again I replied to refund my money back to my account by the first week of Jan’2010.
[protected][protected]-----
I request you to do the needful for refunding my money to the concerned credit card ASAP.
How long the people will be harassed by India today Book Club???(!!!!).
Why the India Today employees tells lie and compel the customer for getting same product twice???
They should be punished/ penalized.
Angshuman Ghosh.
Complain no: 243244.
Order Id:[protected]
Courier consignment no: [protected].
Amount Rs. 2298/-,



----- Forwarded by Angshuman Ghosh/Chemistry/BN/Chembiotek/TCGLS on 12/30/2009 11:19 AM -----
Angshuman Ghosh/Chemistry/BN/Chembiotek/TCGLS
12/29/2009 02:04 PM
To
Response <[protected]@indiatodaybookclub.com>, [protected]@indiatodaybookclub.com
cc
[protected]@mail.com
Subject
RE: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!




Dear Prachi,

Thanks for handling my case.

Hope this will not be the tuffest puzzles to you and I will get my money back by the first week of jan'2010.(??!)

I think, another 7 day's will be sufficient to resolve this problem.

Hope the new year 2010 will bring good luck for me!!!!!

N.B: This is my 8 th mail against one complain (No: 243244).

Thanks in advance for your cooperation.
Angshuman Ghosh





Response <[protected]@indiatodaybookclub.com>
12/29/2009 01:04 PM
To
<[protected]@chembiotek.com>
cc

Subject
RE: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!





Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we might have received your order but due to some technical problem the same has not been updated in our system.

We request you kindly provide us some more days as soon as it will be updated we will do the needful soon.

Please note your Membership number ITBC09172787 for your future references.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Prachi
Executive Relations
India Today Book Club



From: [protected]@chembiotek.com [mailto:[protected]@chembiotek.com]
Sent: Tuesday, December 29, 2009 12:39 PM
To: response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@mail.com
Subject: RE: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!


Dear Praveen,

Thanks a lot for sharp reply.
I am not understanding 'POD' what's that??
However following details I have with me which are already mentioned in trailing mail.

Complain no: 243244.
Order Id:[protected]
Courier consignment no : [protected].
Amount Rs. 2298/-

If you need any other information from my end, please feel free to ask me. I am always here to cooperate with you.

It's already 1 month over. Is it not enough time to resolve such a simple task.!!!!!

I hope in the new Year 2010, India today book club will take the resolution to make their operation faster and not to harass people by taking the advantage of their innocent nature .

N.B: This is my 7th mail against one complain (No: 243244).

Thanks,
Angshuman




Response <[protected]@indiatodaybookclub.com>
12/29/2009 12:04 PM

To
<[protected]@chembiotek.com>
cc

Subject
RE: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!








Dear member,


We apologize for the inconvenience caused to you in this regard.


With reference to your mail we would like to inform you that we might have received the parcel back. But it is not uploaded in our database.


So we request you kindly provide us some more working days to upload and do the needful. However if you provide us POD so we can forward to concern department for uploading the same on urgent basis.

For further queries, please feel free to call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days)


Thanks & Regards
PRAVEEN
India Today Book Club



From: [protected]@chembiotek.com [mailto:[protected]@chembiotek.com]
Sent: Tuesday, December 29, 2009 11:08 AM
To: response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@mail.com
Subject: How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!


Dear Sir,

It's already 22 day's over the courier returned and one month over since I launched the complain.

How long it will take time to refund the money to my CITI bank credit card account !!!!!!!!

Please feel free to say me that weather you are willing to refund the money or I will go to consumer forum.

I know it's my fault to be a member of 'India today book club'. Hope I will never do such a mistake.

Please refund my money (Rs. 2298/) to my respective credit card account.

Thanks in advance for your cooperation.

Angshuman


Response <[protected]@indiatodaybookclub.com>
12/07/2009 02:20 PM


To
<[protected]@chembiotek.com>
cc

Subject
RE: Cancel order- ID:[protected] and refused consignment no: [protected]









Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that as soon as your parcel will come back to us and updated in our database do we will do needful as per your intimation.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Jagriti
India Today Book Club


From: [protected]@chembiotek.com [mailto:[protected]@chembiotek.com]
Sent:[protected]:37
To: response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@mail.com
Subject: Sub:Cancel order- ID:[protected] and refused consignment no: [protected]


Dear Sir,

Today (7th Dec'09), the courier by Blue-dart reached to me but I refused that.
The consignment no was: [protected].

As I refused the courier and did not receive your product please refund my money as you committed in the mail dated 4th Dec'09

Thanks,
Anghuman Ghosh
----- Forwarded by Angshuman Ghosh/Chemistry/BN/Chembiotek/TCGLS on 12/07/2009 01:22 PM -----
Angshuman Ghosh/Chemistry/BN/Chembiotek/TCGLS
12/04/2009 11:33 AM


To
Response <[protected]@indiatodaybookclub.com>, [protected]@indiatodaybookclub.com
cc
[protected]@mail.com
Subject
RE: Urgent!!!! . Cancel order- ID:[protected] ...Fraud with meLink









Dear Sir,

I got your point.
But as I am not interested for that product and already made the complain instantly to cancel the order then how that was dispatched.
Are you compelled me to get it? (!).
Certainly I will not receive the product, but how long my money will be involved in your business without giving me any interest rather making me worried.
Please credit the money to my creditcard account which you got from my CITY bank creditcard so that I can not blame me to become a member of ITBC.

If my order (ID:[protected] is not cancelled I will go to consumer forum,human rights and also to the higher authority.

Thanks,
Angshuman
Response <[protected]@indiatodaybookclub.com>
12/04/2009 10:36 AM


To
<[protected]@chembiotek.com>
cc

Subject
RE: Urgent!!!! . Cancel order- ID:[protected] ...Fraud with me











Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that as your order have been fully processed from our end so it is not possible for us to cancel your order. Kindly refuse the order at your doorstep if you are not interested. As soon as we will receive it back we will arrange the refund.

Please note your Membership number ITBC09172787 for your future references.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Amit Kumar
Executive Relations
India Today Book Club








From: [protected]@chembiotek.com [mailto:[protected]@chembiotek.com]
Sent: Tuesday, December 01, 2009 12:42 PM
To: response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@mail.com
Subject: RE: Urgent!!!! . Cancel order- ID:[protected] ...Fraud with me


Dear Sir,

I am absolutely surprised that I was made that transaction (forcefully done by your customer care representative) on 28th Nov'09 and logged my complain on the same day by phone and email both. After that I got in touch with you everyday by phone and email both regarding the same matter.

How the order was dispatched before getting punched ??? (marked green in may mail dated 28-Nov-09).

Though today your customercare representative informed me that the order is cancelled: my complain no is 243244.
Order no[protected] should be cancelled and the money will be refunded to my corresponding credit card account

If my order (ID:[protected] is not cancelled I will go to consumer forum, human rights and also higher authority.

Thanks,
Angshuman
Response <[protected]@indiatodaybookclub.com>
12/01/2009 11:44 AM


To
<[protected]@chembiotek.com>
cc

Subject
RE: Urgent!!!! . Cancel order- ID:[protected] ...Fraud with me














Dear Member,

We thank you for your mail to us.

With reference to your mail, we would like to inform you that your order has been dispatched from our side; it is not possible to cancel your order.

Please not your Membership number for your future reference: ITBC09172787

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to mail us or call at our customer care[protected] or[protected] toll free).

Thanks & Regards,
Dominic Savio,
India Today Book Club








From: [protected]@chembiotek.com [mailto:[protected]@chembiotek.com]
Sent:[protected]:05
To: response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@mail.com
Subject: Fw: Urgent!!!! . Cancel order- ID:[protected] ...Fraud with me


Dear Sir,

Sub: Need email confirmation regarding cancellation of order:[protected] and dispatch status of order:M-COMMERCE/0GA[protected]

As I was asked by your customer care representative to call you again on 30th Nov'09 regarding the cancellation of my order (ID:[protected], I tried to get you at [protected] and just now (10. 40 AM) I get in touch with one of your customer care representative named Ms/Mrs Priya Srivastava over phone and she informed me that my order ID:[protected] is already cancelled and I will get the refund in my credit-card account within 2-3 wks.

She also mentioned that order no M-COMMERCE/0GA[protected] is already dispatched and will be arrived to me shortly.

If so, I am very happy with your customer-care service, but still I need the confirmation through email, regarding the same matter.


Thanks for your cooperation.
Angshuman


----- Forwarded by Angshuman Ghosh/Chemistry/BN/Chembiotek/TCGLS on 11/30/2009 10:40 AM -----
Angshuman Ghosh/Chemistry/BN/Chembiotek/TCGLS
11/28/2009 03:56 PM



To
<[protected]@indiatodaybookclub.com>, [protected]@indiatodaybookclub.com
cc
[protected]@mail.com
Subject
Urgent!!!! . Cancell order- ID:[protected] ...Fraud with meLink












Dear Sir,

I am Angshuman Ghosh, working as a scientist in chembiotek (TCGLS company) involved in innovative research. As we don't have enough time to go for shopping we usually do it via internet.
This is the first time I faced such fraud from your company.

Let me come to the details.

I attempted to get reebok fitness kit from your Indiatodaybookclub on 24th Nov'09.
1. At First, I tried to place my order in the following address ( My residential address):

Angshuman Ghosh,
Bhawani Complex, Block-Q, Flat-1A,
Krishnapur, Kolkata-102.
Mob NO: [protected]

The transaction was unsuccessful and there was no debit from my CITY BANK CARD ACCOUNT.

2. Then, I tried second times with my office address as mentioned below.

Chembiotek research,
Block BN, Sec-V, Salt lake, Kolkata-91.
Mob No: [protected].

The transaction was successful and there was a debit of Rs. 2298 from my same CITY BANK CARD ACCOUNT.

Today (28th Nov'09) I got a phone call from your indiatoday bookclub ([protected]), A lady named Miss/ Mrs Ritu informed me that there was some problem with the internet so the amount Rs-2298/ was not debited from my credit card and I have to go through a procedure by my mobile phone so that the amount can be debited from my account and then the order will be done.

I repeatedly asked that lady that my order is confirmed and I got an email from the concerned department regarding the confirmation. So I don't want to go for further any transaction from my credit card as because she might be wrong and there might be same transaction twice for the same product.
But the lady confirmed me that there was no transaction for my name with indiatoday book club and she again confirmed that no order is there with my mobile no also.
More over If I pay twice for the two same order that and if I make complain one order will be cancelled and the amount will be refunded to my concerned creditcard.
I went through the transaction and asked her name. The lady asked her colleague that whether she will say her name or not...this make the doubt to me regarding the transaction..and the lady just said her nickname Ritu (or false !!) and the order no ID:[protected]!!!! and dropped the phone.
I think its not a hard task to you to identify the lady who made the transaction.

I called to citibank customer care and they confirmed me that both the transaction are valid with the same amount Rs.2298/. That means the last transaction was carried out by me, giving me a wrong information, to promote sales.

Instantly I called back to Indiatoday book club at [protected] and they informed me to give the complain at another no: [protected]. I called to that no ([protected]), Mr. Indrajit Sen was there and he listened my problem, and asked to hold the phone for a moment and after that he informed me that today's order yet not punched so make a complain via mail to [protected]@indiatodaybookclub.com. Now I am doing it so.

As today was holiday I was in my home and the trailing mail was in my office login so I come to office to get the details and to mail you.

I would like to request you to cancel the today's order and make refund the amount to my citibank credit card.

And also take necessary action so that this type of fraud again can not be done by your employees. As this type of online shopping is done based on customer caring service, such type of incident will loose your goodwill and ofcourse will loose your customers.

Thanks and regards,

Angshuman Ghosh
<[protected]@indiatodaybookclub.com>
11/27/2009 01:05 PM



To
[protected]@chembiotek.com
cc

Subject
Order Confirmation from India Today Book Club














Dear Angshuman

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 2298 and Order Date is 26-NOV-09. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

India Today Book Club — Online Complain ((ITBC09172787, Order no: 880022523

My-self Angshuman Ghosh (ITBC09172787, Order no:[protected], a worst sufferer being a member of India today book Club.
After passing 8 letters to the response of India today book club I am here to get the justice.

Let me come to the details.

I attempted to get Reebok fitness kit from your India today book club on 24th Nov'09.

On 24-Nov-09:

At First, I tried to place my order in the following address (My residential address):
Angshuman Ghosh,
Bhawani Complex, Block-Q, Flat-1A,
Krishnapur, Kolkata-102.
Mob NO: [protected]
The transaction was unsuccessful and there was no debit from my CITY BANK CARD ACCOUNT.

Then, I tried second times with my office address as mentioned below.
Chembiotek research,
Block BN, Sec-V, Salt lake, Kolkata-91.
Mob No: [protected].
The transaction was successful and there was a debit of Rs. 2298 from my same CITY BANK CARD ACCOUNT.

Up to this it was good.
[protected][protected]----
On 28th Nov'09:
I got a phone call from your India today book club ([protected]), A lady named Miss/ Mrs Ritu informed me that there was some problem with the internet so the amount Rs-2298/ was not debited from my credit card and I have to go through a procedure by my mobile phone so that the amount can be debited from my account and then the order will be done.
I repeatedly asked that lady that my order is confirmed and I got an email from the concerned department regarding the confirmation. So I don't want to go for further any transaction from my credit card as because she might be wrong and there might be same transaction twice for the same product.
But the lady confirmed me that there was no transaction for my name with India today book club and she again confirmed that no order is there with my mobile no also.
More over If I pay twice for the two same order that and if I make complain one order will be cancelled and the amount will be refunded to my concerned credit card.
I went through the transaction and asked her name. The lady asked her colleague that whether she will say her name or not...this make the doubt to me regarding the transaction. and the lady just said her nickname Ritu (or false !!) and the order no ID:[protected]!!!! and dropped the phone.

>>>> I think its not a hard task to you to identify the lady who made the transaction.
>>>>Instantly I called back to India today book club at [protected] and they informed me to give the complain at another no: [protected]. I called to that no ([protected]), Mr. Indrajit Sen was there and he listened my problem, and asked to hold the phone for a moment and after that he informed me that today's order yet not punched so make a complain via mail to [protected]@indiatodaybookclub.com.

>>> I also sent a mail to [protected]@indiatodaybookclub.com.as well as [protected]@indiatodaybookclub.com at the same day (28-nov-09), I made the second transaction for cancellation of order[protected] and money refund.
[protected][protected][protected]---

On 30-Nov-09:
Again I sent a mail regarding the cancellation of order[protected] and refund of money.

[protected][protected][protected]
On 01-Dec-09

I received a reply from Dominic Savio, India Today Book Club. He mentioned there it was impossible to cancel the order as because it was already dispatched.
I don’t know how this was shipped as I informed the details of the matter just after placing the second order (It’s better to say that I was compelled to place the second order by the lady of India Today Book Club.)

>> Again I sent a mail to India Today Book Club, regarding the same issue mentioning that I might go to consumer forum regarding the same matter.
[protected][protected][protected]--------
On-04-Dec-09
I received a mail from Amit Kumar, Executive Relations, India Today Book Club. He suggested me for refusing the parcel on my door step. As soon as it will be returned, they will arrange for the refund.
>>>> The same day I replied that “Certainly I will not receive the product, but how long my money will be involved in your business without giving me any interest rather making me worried.
Please credit the money to my credit card account which you got from my CITY bank creditcard so that I can not blame me to become a member of ITBC.

If my order (ID:[protected] is not cancelled I will go to consumer forum,human rights and also to the higher authority.”
[protected][protected][protected]
07-Dec-09

The parcel reached by Blue-dart courier but I refused that.
The consignment no was: [protected].
I sent a mail regarding the fact also reminding the letter from Amit regarding the refund of my money.
“As I refused the courier and did not receive your product please refund my money as you committed in the mail dated 4th Dec'09”

>> The same day I received the relply from Jagriti, India Today Book Club. He/She mentioned that after receiving back the parcel they will arrange refund.
[protected][protected]----
On 29-Dec-09:
After 22 days, I checked the details of my Citi Bank credit card account (from where the amount Rs. 2298/ was debited). Nothing was credited to my account from India today book club.

>>I sent mail to India today book club twice at the same day, to make the refund of my money.

>>I received two reply from them (Praveen and Prachi). They mentioned “With reference to your mail we would like to inform you that we might have received your order but due to some technical problem the same has not been updated in our system.
We request you kindly provide us some more days as soon as it will be updated we will do the needful soon.

>> Again I replied to refund my money back to my account by the first week of Jan’2010.
[protected][protected]-----
I request you to do the needful for refunding my money to the concerned credit card ASAP.

How long the people will be harassed by India today Book Club???(!!!!).
Why the India Today employees tells lie and compel the customer for getting same product twice???
They should be punished/ penalized.

Angshuman Ghosh.
Complain no: 243244.
Order Id:[protected]
Courier consignment no: [protected].
Amount Rs. 2298/-,

i have ordered 2 reebok accessories each wort h 3000/- and with them i was supposed to get a special gift of 5000/-. i received the things which i have ordered but the special gift that i was prommised was missing. please see that i get my gift

thanks and regards
mukesh sharma
order no[protected]
cell no [protected]

i placed an order for two gifts to reebok worth 3000/- each and i was promised that i will get another gift of worth 5000/- alone with the accessories that i have ordered. i got the things that i have ordered but didnt not receive the complementary gift that i was promised. kindly do the necessary so that i get the gift. my I.D number is[protected]


thanks and regards
navratan sharma
ph. no [protected]

Membership number ITBC09190122

Dear Sir/Mam,
I am feeling very disappointed to inform you that after making regular
follow-up with your extreme organization, when I have call to your
Executive to date ad 10.25AM Mr Arun (sst) informed me that my order
has been cancelled and process of reversals of taken start my your
organization that will be done with in 5 to 10 days with out any
interest.

I want to tell you that with out any informing me how can you process
the order cancellation. You are doing the same I want my money back
with the interest at list 7% per months. My money is lying with your
company from last 4 months.
I am doing the all follow up with the organization, your organization
is not supporting at all, at any level.

Now I am very match dissatisfied with your organization, kindly refund
my money back with 4 month interest other wise I am going to lodged
case against your organization in consumer form.



Now I am not interested to get any product from your organization.


SARVESH KUMAR SINGH


S/O Dr. R.S.Singh

1603, CIVIL LINES NO- 2 BADHYABEER

BEHIND S.P. Baglow SULTANPUR 228001

UP INDIA
[protected], [protected]

indiatoday — not receiving of product

i order rebook 6 products which are Rs.3400. when i got parcel it didnot contain any product. india today is very 3rd class company. pls do not buy any products.

India Today Book Club — Not receiving the product nor receiving my refund

I had purchased a Reebok shoes from India today book club in the month of December for a size of eight number, for which i received a 10(ten) number shoes in the month of January. I called up at the same time to the customer care and they told me to send it back for replacement and i will get the 8 no. size within a week. But till today's date 24/5/2010 i have not received the shoes back, nor i have received my refund for which i had call up and requested for cancellation of the order and for the refund in the month of march.
Please let me know what can be done.

Agree. Same thing is happening to me as well.

India Today Book Club — Not receiving the products

I had booked one camcorder of samsung company and a home theater on july 16 ,2010 but has not received any thing so far. I was promised one lakh jewelery coupons free but no gift so far.and no one is listening to complaints. it is company of run by . All are liars and cheap sale agents whose only aim to collect money through false informations
Is any listening ?
I request people not to buy any thing from these .