IndiaCakes.com Complaints & Reviews

Order number :[protected]
I order for cake on my dad's 60th birthday from canada... Order for butterscotch cake.
It supposed to be delivered on 19th november.
It's been already 10:30 pm. Birthday is over and they already went for sleep still they didn't get order.
Now i need my refund because you guys already cheated me... And no need to send on following other day as birthday is already over..
Highly disappointing......

I have ordered black forest cake and 20 bunch of roses of 2 (In total 40 roses) i ordered to be delivered on 11th oct after 2 pm.

First of all the order reached after 7.45 pm - nearly sleeping time

Cake was not fresh and didnt taste good at all. Asked for replacement no reply since 11th night

Flowers had only 5 roses in each of the bunch - where i ordered in total 40 roses. They put randomly different...

Really disgusting this much bad image u people have even though how dare you r running this website to make ppl fool, this comes under cheating don't think its easy to enjoy our hard earning i will sui you people. Good luck
I[censored] need to breath peacefully then resolve my issue in 24 hours or else u suffer.
What expansion you people need i am saying my order does not reach after paying extra payment too, i booked it on 20the...

Yesterday I sent cake to Buldhana. My order number is [protected]. I got worst service ever. When I call for status of order then customer care told me that my order was cancelled due to some problem on 11th hour. When I ask for alternate and payment they cut my phn and after that my phone didn't get connect. Suddenly after hour my friend received cake which was worst. It is spoiled and may be made before 1-2 days. They even can't eat that....

I had ordered cake for the birthday 5 aug 2018 and since i was aware that the place where i m living is outskirts so i checked online with indiacake online support to check availability they said they can delivery however i would have to pay extra for delivery which i did but on said date cake was not deliver and to my surprise i paid for butterscotch but they sent delivery next which 6 aug 2018 today and gave me simple cake which is way...

I have a complaint regarding order no.[protected], i have placed an order for Pineapple cake and 1kg Black Forest has been delivered instead, i am including a screenshot of the corresponding mail.I am charged an extra amount than actual price of 1kg Black Forest cake.I have placed this order on[protected].So i am requesting refund of the amount for the ordered cake....

29 may Ko cake order Kiya lekin vo cake delevry hui nai.or pese bhi lag gye mere..fake site for cake n flower delivery so koi isme payment na kare.or ye logo ne phone number bhi galat Dale h jo costomer care se bat bhi ho nai pari taki hum puch paye ki cake kab tak delevr hoga.fake site h ye cake delevry ki koi bhi is site se cake ya kuch bhi order na kre ..bakwas site hai .amount bhi vapis nahi krte, cheej bhi gandi dete h, cll to attend...

On 4 august 2017 to there customer care i placed order they told they do delivery but some how they did not. After that they were not responding i made 4-5 calls for my order then in evening they told me they cant provide me service and when i asked them it was issue from your side back my money they refused and gave me coupon that too after making them calls 5-6 times. Now if i use this coupon code i have to pay again separate for delivery...

I had ordered a mango vanilla cake which costed me rs1225. On the day of the birthday, i received a call stating the company (Vendor) did not have any mango vanilla cake and was extremely rude while saying so.

If someone cannot deliver what was promised what is the point of the business? Even a local vendor (Cheapest one in the market) would have done a better job.

The cake was equal to not having delivered...

Ordered birthday cake on 30th january 2018 night 9pm and paid rs 275 additional for delivering it on the same day, but it didn't delivered on the same day. When i asked the customer care and asked for the refund of rs.275 they told me to send mail to their official mail id. I have mailed them thrice but i didn't get any response from them. Kindly accept this as my complaint against them and provide my refund....

I made one order on indiacakes.com on 9th december, 2017 amounting rs.642.50. I paid via paytm and order number was[protected]. Amount deducted from paytm but order was failed.

Its been 8 days and i am still waiting for refund, live chat people are so dumb and #. If you can not handle then shut down the business you #.

I wrote several times to paytm but they are not interested in solving the query. Even merchant...

Dear sir or madam,

I have booked saree for my wife in ur online shop on 28/11/2017. But we have wrong product received on today (1/12/207) instead we were selected on online. Kindly request you to pickup the return. Really we wondered to purchase in ur online, there is no trusting with ur products. We need to refund from you, really we are unsatisfied with ur product. Hope your taking this case as priority base....

Hi,
I ordered a bouquet and a cake for rs1090 through indiacakes on 10 nov 2017 (Order no. [protected]). Cake was fine but they delivered 6 separate roses instead of a bouquet. I gave them the option of either replacing the roses with bouquet or else refund my money on the day it was delivered (11 nov 2017). But they said since the roses were delivered they can't replace the order now and will refund. After that i have mailed and called...

This company is a cheat after so many follow ups with unsupportive & rude customer care excutives who disconnect calls when they dont have any answer, india cake responded to my below mail with following one line statement. I read so many negative feedbacks on fb about and no redressal to them wish i had read them before. I simply want a refund on my purchase and they can take their product back

Dear india cakes team,
br...

I have ordered black truffle with red rose bunches worth totally rs 1175 on nov 3rd after few minutes india cakes have cancelled the order and when sent mail asking for refund they immediately responded saying it takes 7 to 10 days to refund the money. But after 10 days when i followed up no replay fro m them... Fraud company.. Plz do not order cakes from this site... I am spending my time only to tell public tat don't order cake from. This...

Had ordered cake with the asap delivery option that has the highest charge for delivery. Called them one day before to tell them that i expect it to be at 10am in the morning. The person replied that it can be delivered early if we bake the cake at night. When today i called them they straight away replied that it is not possible. On asking that i have payed you extra for this then how you are irresponsibly saying that it is not possible....

I booked a cake at indiacakes.com at 11:45 pm having order no[protected] for delivery in varanasi and there were different delivery options chargeable at different rates depending on how faster you want to get it delivered. I chose the "before 2 pm option" and paid rs.175/- extra for the same. After placing the order for confirmation of the order and delivery time i called their customer care at[protected]. I asked the executive about the...

Hello,

I ordered a cake on 29th september and ordered it to be delivered before 2 pm to myself. However, i did not receive it yet until 6:30pm until when i come to know that it has been delivered, whereas i actually did not.
Order number : [protected]
Item ordered: chocolate truffle cake half kg total amount : rs. 775
First time user and really disappointed by the service.
Please make sure that i...

Let me first tell you about the amazing staff... Ms. Neha.. She feels that her name is enough to know her in the company.. Wooooooo. Let me first appreciate the pathetic service you gave me over the phone, it was a mistake from your end my dear "or shall i rather say ur company 's end which you don't think to be a part off coz u r not at all a part of team to be apologetic of sending a stale cake. Well if the employee has soo much of attitude...

I am a customer from hyderabad and have ordered cake and flowers from indiacakes on 25th april, 2017 and paid for midnight delivery which was supposed to be delivered by 26th april 12 am. With total disappointment i waited till morning to cancel the order. When i requested to cancel order, i was said it cannot be done and i said i paid extra for midnight delivery and she said before 2pm also we charge extra money. I called them around 6 pm...