Claimed

IndiaCakes.com Complaints & Reviews

1
Last updated Apr 2, 2024
Complaints 839
Resolved
29
Unresolved
810
Quick Links
Statistics
Share
Contacts

File a complaint to IndiaCakes.com

Having problems with IndiaCakes.com?

File a complaint and get it resolved by IndiaCakes.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
IndiaCakes.com
Customer Service Contacts

IndiaCakes.com Phone Numbers

Phone
+91 20 4135 2222
88
131

IndiaCakes.com Website

IndiaCakes.com Head Office Address

101 Krishna Sagar Residency , Patolewadi, Old P B Road
Kolhapur
Kolhapur District
Maharashtra
India
416005

IndiaCakes.com reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akankshakirat
Report
Copy

cake flowers delivery

Address:Pune

Yesterday i placed order for cake and flowers worth 900 and paid extra charges for same day delivery 250 but no order is being received yet ..and now they are not replyng and attndng my calls ..i want refund of 1100 rs back ..kindly take strict action against such frauds as they spoil spcl day of the person...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pritam Patra
from Coimbatore, Tamil Nadu
Report
Copy

no product or refund for order number 347813

I have placed a birthday cake with order no - 347813 on 3rd april. The cake was never delivered and the refund was never processed. As per google research, its a fake site. Which has lots of complaints. If this government site really works. This website should be banned and should not allowed to take money on fake orders. Please take necessary action on https://www.indiacakes.com/.

Yours faithfully pritam patra
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umesh Sakpal
Report
Copy

order not complete,

Address:Santacruz east

I give the money but my order is not coming...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swatubansal
Report
Copy

order-348155

The above said order was placed on 8th april and has not been delivered yet, neither the payment has been refunded.

Only one email was received stating that payment is not complete, however the payment got deducted through my paytm wallet at the same time of placing order.

If you are not providing services due to covid, atleast it should be updated on the website so that customers are well aware of the fact....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priya1308
Report
Copy

fraudulent service

Website:Indiacakes.com

I have requested for a cake delivery and made tha payment immediately but the agents were giving false reasons everytime the call was made. I had called them 12-13 times for an update but they still continued giving me false reasons and when asked for a supervisor, denied that too. As i have all the evidences, will file a case in consumer court for this fake business...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jennifer 199
Report
Copy

refund my money

Dear sir, I ordered a birthday cake on previous day night.he also accepted and send me otp no.but order no didn't send me.i asked many time my payment to mr.rohit.but he didn't respond my answer.he asked only order, didn't hear my problem.he taken money for extra charge.total795rs taken from my account.please refund my money 795rs....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jennifer 199
Report
Copy

refund my payment

I ordered a birthday cake on previous day.that order cancelled by that team.so please return my payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suman240493
Report
Copy

cake delivery

Address:101 Krishna Sagar Residency, Patolewadi, Old P B Road Kolhapur, Kolhapur, Maharashtra, 416005
Website:www.indiacakes.com

I ordered a cake to be delivered, but as promised, neither it was delivered nor anyone is ready to answer my questions via chat or call as well. First, i paid 449 as the cake price, then again i got a message asking me to pay delivery fee of 150/- as the distance to too far. I don't know how many people have been through this fraud website. I have tried reaching them since yesterday, sent email as well, but again, no response. Herewith i...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
memorys
Report
Copy

online shopping

Address:A- 81, 2nd Floor, DDA Sheds, Near Crown Plaza Hotel, Okhla Industrial Area, Phase II, New Delhi, 110020, New Delhi, Delhi, 110020

Memorys provides an extensive range of great and innovative stationery and picture design products online in india. Users get access to beautiful themes for photo and envelope printing allowing them to create things such as personalized photo albums, canvases, photo frames, mugs, pillows, wall displays, photo collages, calendars, and envelopes. The platform helps users create beautiful custom products by investing a little creativity, love,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Order no-345574
My order was supposed to be delivered by 2 PM on 24th feb 2020. I have been trying to contact customer care and track the status through link provided. Customer care service is quite poor to provide me a confirmed status. I have given wrong information that my order has been delivered when the receiver is not atleast contacted once. When i am trying to contact them now, the only answer I am getting is that the order...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
1shika
from Mumbai, Maharashtra
Report
Copy

no delivery

No delivery was done for order no.-343941 on 7th feb 2020. I need my money back and pls don't give me any coupon as they are of no use, earlier also when you were unable to deliver the order you gave a coupon so this time it would be highly kind of you to give me my money back.
I am tired of your site and your pathetic service. This is not the first time i am filing a complaint and had tried so many times to contact their customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ADarji
Report
Copy

order no:343480

Worst & horrible experience!!

Before placing an order on 31st jan 2020, i have called and had a chat with indiacakes on the exact location of receiver.

They agreed to deliver the cake (Rich chocolate truffle cake) on the location which i've told to them. I've made payment of 590/- rs. For the cake. It was already high for the 500 gm cake but i thought it would be from good bakery and the quality and
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
OmarSharief
Report
Copy

not delivered/no information

I still haven't for any proper response from Indiacakes customer team. I haven't received any refund not the cake which I ordered..even after n number of followups, there is no response. I have lost my money.
Such pathetic experience..
I have paid 500+ amount through online and I don't get any response from them.
I suggest no one uses this pathetic services from India cakes....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Pune, Maharashtra, 411010

Such a pathetic service from india cakes, had ordered cake and bouquet for my friend, asked them so many times and every single. Time they promised they will deliver, i paid extra amount after confirming with their helpline lady, she said she will deliver in between 9 to 11.30pm, 9/1/2020
They didn't deliver still.
10/1/2020
Unfortunately i hadnt read any comments or reviews about the site and spent 1100 rs and now regretting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pujaprakash
Report
Copy

cake and flower

Address:D 242 nehru bihar, New Delhi, Delhi, 110009

Order no.341335
Maine cake order kiya tha 31 dec ko 2 nd jun tk delever nhi hua. Na hi muje mera amount mila, fourd company hai, mai case karungi consumer form mai, i want my money at any rate, customer care wale bhi bina baat sune call dis connect kar dete hai. Mera bhut jada time barbad kiya hai india cake ne, plz meri problum solve karne mai meri...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Alan Sam
Report
Copy

cake was not delivered

This is to inform you that i lost my money and cake was not delivered
I here by attach the copy of my order.
This company doesn't serve the purpose, and fraudulent, fooling people after taking there money and ruining the life Occasion.
Please somebody take necessary action to this company.
They don't reply for our questions and keep beating around bush by giving silly reasons by not giving proper service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhinav12887
from Kota, Rajasthan
Report
Copy

cheating

Address:182101

It was very disappointing experience for me by ordering cake through your website, first you guys accepted the order and on delivery date Doesnt deliver .Even after calling you next day your team gave vague reply that as per your policy you willl deliver next day .Even after that you didn’t deliver .You spoiled our family New year’s eve . Ridiculous behaviour on your part.Please refund amount, my order id is 341248.
E-mail is :...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sreekanth9
from Eraniel, Tamil Nadu
Report
Copy

not delivered the right cake and money not refunded

Address:YSR, Andhra Pradesh

Order no:339839
Ordered : eggless cake
Delivery: egg cake

We have ordered for an eggless cake but the bakery guy called and informed that they are bringing an egg one. Hence we asked him not to bring. When we called customer care they are informing that they knew it and nobody is ordering eggless one in that area, hence sending egg one and she is also enquiring about the caste details. It is totally unfair despite...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akhil Mohan VIT
from Ernakulam, Kerala
Report
Copy

cake not delivered and money not refunded

Address:Ernakulam, Kerala, 682042

I had ordered a birthday cake for my would-be to be delivered on 12th december. But the cake was not delivered on this day and when i asked for refunding my money, they did not process my request and did not refund my money yet. My order no. Is 339062.
The location which i mentioned in the order is accessible by major ecommerce websites like flipkart and amazon, but still they did not deliver to this location and also did not refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akhil Mohan VIT
from Ernakulam, Kerala
Report
Copy

cake not delivered on time and money not refunded

Address:Kochi, Ernakulam, Kerala, 682042

I had ordered a birthday cake for my would-be to be delivered on 12th december. But the cake was not delivered on this day and when i asked for refunding my money, they did not process my request and did not refund my money yet. My order no. Is 339062.
The location which i mentioned in the order is accessible by major ecommerce websites like flipkart and amazon, but still they did not deliver to this location and also did not refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy