IndiaCakes.com Complaints & Reviews

Order Number:[protected] Delivery scheduled: Midnight, 23rd september, 2013. Location: Gurgaon I ordered a cake+flowers combo along with greeting card with the total cost of INR 1000 for my fiance. The delivery was scheduled at midnight (for which I paid extra INR 350 too, total INR 1350). At night the delivery boy did not reach the receiver where as the next morning, he bluntly told me that he couldnt find the address hence didnt go there....

Order Number: INDCCS#25053
I have ordered one cake for mid night delivery on 1st august 2013 and it has not delivered yet. It is mentioned in your delivery policy that you will deliver it within night delivery slot. at least you should have called me if any delivery issues was there. Neither your delivery boy called my brother nor me. What kind of service is this ?
My Brother was waiting for B'day surprise and you spoiled...

Hi Sir/ Madam

I placed an order on 20th May 2013 in indiacakes.com for Bharuch. I ordered half kg cake with flowers to Bharuch with delivery date I mentioned was 21st May 2013. But I received a mail with two different delivery dates. One was 21st May and other was 22nd May. I got confused and called their customer care on 21st May 2013 for confirmation. They said that the date which is mentioned on their side is 22nd and same...

I have placed an order to deliver Cake and Flowers on 15th May 2013 in the website named http://www.indiacakes.com/ on 12th May 2013, however, later on 14th May 2013, they have replied back that the requested cake is not available and upon my acceptance, they will deliver some other cake and will refund back my balance money. From that day till date, I have been sending several mails, phone calls to understand the status of my refund money....

I ordered for a 0.5kg egg-less black forest cake that was advertised on their website. After taking the payment they called and told that they don't have that cake. They gave me option for 1kg cake or cake with egg. I don't want either because 1kg is too big for 1 person and being vegetarians we don't want cake with egg.
They are refusing to refund the payment telling different stories. As far as I know, if they advertise...

I had ordered a cake to be delivered on 1st Jan, 2013. It was to be delivered before 5Pm in the evening as per my conversation with customer representative cos thr phone number is not reachable and even if it is reachable and even if it is reachable nobody picks up. And then again when i checked with them on 2nd Jan, 2012 , they tell me that they will deliver it now before 7:30 Pm. And When i dropped them a mail for cancellation of order...

This is regarding an order that I made on 7th Dec' 12, for a delivery at Bhopal on 12th Dec' 12. The order was placed to be delivered in the time slot of 8:00AM-2:00Pm, for which an extra charge of 350/- was also made.

The order was not delivered within the mentioned duration and the reason for the delay given by your employees was " The cake was heart shaped" but to my at most surprise the cake that was...

Hi,

I ordered a cake online through Indiacakes.com and transferred the money to their account online to their Account No.[protected] with Bank Name - ICICI Bank,Branch - Kolhapur, Branch: Vasant Plaza, Rajaram road, Rajarampuri, Kolhapur- 416 001

Date of payment : 14/12/2011.
They did not deliver the cake and also confirmed the same that they were not able to deliver it on their customer centre no.[protected]br...

Hi,

I had placed the ordered cake on 11 Aug 2012 at 13:38 to be delivered to Jamshedpur but at my surprise the cake was not delivered to the address it was a complete disaster. I had ordered it for my parents marriage anniversary.

I had requested that the cake be delivered by 6 PM on 11 Aug 2012 the same day for which I had even paid Rs.100/- extra but all in vain.

Initially I had the issue...

I am very unhappy for the cake delivery made by IndiaCakes.com. Firstly the cake which i ordered (PineApple cake) was not fresh. It was very sour in taste, the cream was not fresh at all. Secondly, while i was placing the order online, it was mentioned on the website that the cake would be delivered by the shop BAKER'S HUB in Chandigarh, however it was delivered by some other shop in Panchkula.

It shows that they are putting...

Hello,
I guess we have to be little cautious when we buy things using internet services. I had ordered a cake (thruogh India cakes) on 24th April to be delivered in Delhi (paid using internet debit card). It did reached but the top of the cake was spoilt. I brought this to the notice of indiacakes the very next day via their facebook page. They promised that they will deliver the cake again in proper condition. Since then i have sent...

I had ordered a cake and flowers to be sent to my mother on mother's day. Indiacakes took the money and soon afterwards they showed their true colours:

1. Firstly I was sent no order confirmation e-mail, whereas their website says they'll send a confirmation e-mail for the order. I placed the order on 12 May(to be delivered on 13 May) and got the confirmation email today (15 May). I tried calling but nobody answered...

I placed an order at India cakes for a a cake, teddy and flowers for my sister's birthday. They charged me extra for night time delivery because I wanted to surprise her. They charged my paypal account before delivery and never delivered anything. I tried calling them but there is no answer. I emailed them and no answer.
They are a bunch of frauds. Don't ever get involved with such . I want to sue them for spoiling my sister's...

I ordered snap deal of cake and flowers on 10th Feb 2011 which was suppose to be delivered on 14th Feb, 2011. However the same hasn't taken place yet.

Also i wanted to update the address by adding more details on 14th Feb, 2011. I kept trying to call on the phone number provided in their website which is switched off, also i did write a mail to them on [protected]@indiacakes.com mentioning to update the address. However hasn't...

Dear Sir,
This is to bring to your notice that i had a cake delivered to my home through India Cakes http://www.indiacakes.com/
The customer care did chat with me and promised to deliver the cake.But the cake wasnt delivered and i was cheated of almost a thousand bucks..Usually the money is deducted after the delivery has been done but here the money was debited from my account before delivery..The people didnot call me and...

Hi, I ordered cake from indiacakes.com which cost 800 Rs including the delivery charges. The cake seems to be looking very nice in the internet, but they ordered the cake from local city bakery for which quality is not good to the paid amount. i called the bakery by phone and asked them the price and i was shocked. it's cost only 180Rs. They are really a big cheat. After getting too much money, simply they are cheating us. Rather than...

Dear Team,

I had ordered a cake on 5th of August for my girlfriends birthday on 6th of August 2009 from Kolkata using the site India cakes.com which was ro be delivered to Siliguri

They have delivered the cake, however the product shown on the site was nor the same.

the details are mentioned below :

Product LIST

Id Qty Name Image Amount
45 1 1 Kg EGGLESS...

I ordered a cake to be delivered for Rs. 800 (US$20) to be delivered on Father's Day to my father in Delhi. I placed the order about two weeks in advance giving them ample time to process the order. They did deliver a cake, but it was rotten and stinking and definitely not the cake we ordered. My sister (who lives with my father) accepted the delivery but when the courier left it was only then they realized how bad it was. She immediately...

Hi,

This is in reagards to the above mentioned website & the company which provides the online services for ordering cakes & gifts. This company has made a commitement of delivering the ordered items on the same day & a specific time. When I have called them to get the status about the order (30 mins prior to the given time), the repesentative told me that he will call me in next 10 mins & update the satus....