IndiaCakes.com Complaints & Reviews

My order no. Is 221330 I have ordered flowers for my friend in rajpura at 6pm. The site of the company allowed me to select today's date fr delivery and I selected the same. While taking money the site was so quick, within few minutes dey processed the payment but now only 2hrs left in end f d day but no flower has been received yet and when 1hr back I had a word with their executive on call, she was being rude and said we will try to deliver...

I have planed a surprise for my parents on their anniversary. But your not delivery of cake spoilt our plan. I have paid rs 200 extra for midnight delivery. But now it’s 12:35 p. M. I have not received my order till now. The wrost thing is that there is no communication regarding my order.
This type unprofessional service i can't tolerate. Due to this i'm feeling very shamefull infornt of my family members.

Very bad...

I placed an order and made payment for half kg chocolate truffle cake for 29th may 2019 through their website (www.indiacakes.com). on 29th may morning i confirmed the order with a support executive of theirs and they guaranteed the cake would be delivered prior 7:00 -7:30pm that day.

Then later the very same day at 4:30pm 29th may i am getting an email saying only 1 kg cakes are available and that i have to pay rs.499 extra...

I ordered a cake on 6 May. On 8 May when I called for the status I was told that extra delivery charges will be levied. I paid that also. Still the order was not delivered. Further customer Care staff is very rude and do not solve the problem and say u can mail the issue. Refund has not been cleared even after 15 days. Mails are not replied properly and staff cut the calls in between....

My order number [protected] was given on 8 th may.. They said they will deliver till 8. Pm. After paying my order didn't reach the place and even after trying to contact i was not able to contact and no one was picking up the phone. On 12 th may someone picked up the phone and told me that they are not able to deliver because that address is out of service station and told me that they had cancelled the order and didn't even inform me. Then...

I had booked a cake for my nephew, who stays in goa, on 11 may 2019 after searching on google for "online cake deliveries". I found the site (M. Indiacakes.com) and paid rs.635 after selecting the cake and giving all details required. I got a confirmation email saying that the order is processed and that the cake will be delivered on 12 may 2019. However, the cake wasn't delivered till today, i. E. 13 may 2019. Repeated calls to the call...

You people run an organization or kitana shop. I have ordered cake today morning @ 10.11am after that i had called up at your call center for delivery status. Call center exe told me that it will get delivered before 8 pm but same was not delivered.

I just checked below mail since i was in flight. Do you know importance of birthday and people emotions. Its very hurting that cake was not delivered.

Why it was...

I order a cake under order number[protected] with India cakes. The delivery was supposed to be today 13/05/2019. I made a call to check on status first it was difficult to reach finally after many attempts I was able to reach on their customer care number[protected]. As per the advisor I am suppose to pay the delivery charge and payment link will be shared shortly. I first argued the fact that it was not told to me or communicated to me...

I placed an order for half kg choco truffle cake at 19:40 on 24th april. I paid extra ₹150 for quick delivery. The total amount ₹745 has been deducted from my account and i have not received any order number or confirmation call/mail/message, even though i entered all my account details. This is extremely unprofessional on india cakes' behalf as i wanted the cake urgently and i have not even received a confirmation!!! Very bad service....

Hello,
Yesterday evening i ordered a cake at 6:14pm and till now it's not reached the mentioned address in the order. I'm very much disappointed by your service. Shame on you, fraud/ scammer company. I'm calling customer support, they are disconnecting the call. After getting the money, customers are nothing for you and not even bothered about them....

I have ordered a cake from indiacakes.com, they have not delivered my cake and even not picking my phone. They don't have any sense and they are wasting customers money and time. I want my money back.
I am trying to contact them but they are putting my calls on hold. I have even paid extra money for delivery still they have not delivered it to the address...

Hi, i visited indiacakes.com to order cakes/flowers to my wife for a special occasion on feb 13, 2019.

My orderid: [protected]

I paid through paypal. [attached paypal screenshot ]

The items costed nearly855rs. Never got an update from them. I tried to call their number:[protected]. They are not answering the calls and not responding to chat/messages. I tried to contact them even in facebook but...

There was order supposed to be delivered yesterday but nothing has been done as of now. Order number [protected]. I chatted with their support team and they are pathetic. Their phone numbers do not work. I need the refund made asap as i don’t need the product anymore. The order was placed from usa and money was deducted. I have been trying to contact them but there has been no success. A delivery agent called and asked me the address and...

Order no. : [protected]
Order date : november 23, 2018 9:02:34 pm ist
Item: 10 pink carnations bunch
Price paid rs451.25+ rs200 extra as delivery charges
They haven't delivered the item, still not repaying the money. Contacted over phone and via mail, "they are saying they will reply to the mail", "franchise is saying they have delivered the item" and all. I have demanded my money back but no response till date....

Hi - i have placed an order with indiacake and haven't received the order on requested time. However, i have already requested to customer service to send the order on requested time but even after that order was not delivered on time.

Order number :[protected]

It totally spoiled the surprise which i wanted to give to my family. Really frustrating....

I have ordered one cake, flowers and chocolates yesterday 22/01/2019 for my marriage anniversary but my order was not delivered. My order id is[protected]. I followed up the company yesterday many times and they told me every time that my order was on the way . Full day my order was on the way to deliver but finally not delivered. I want my refund . India Cakes is a fraud company please never order anything from Indiacakes....

India cakes pvt. Ltd is not good at all. They are doing cheating business with their website. Dont believe this cheaters. I am working in canada and i ordered a christmas cake for my parents in india. They told me they have delivery service in main cities all over india. But they did not deliver cakes and not willing to give refund.. Please dear friends don't order cakes from india cakes. I lost my money. Now they are not responding my emails...

Recently placed an order for a 12 gerbera flower basket to be delivered to Calcutta on 24th.
Most of The flowers were wilted, stale and seemed to be old. This was a gift for my family and they asked where I’d ordered the flowers from as they were wilted when delivered. I asked them to take pictures and immediately mailed India cakes, no response for 2 days, called thrice and mailed again to which they gave me the silliest response...

I orderd my cake yesterday and its delivery tym selected was 9pm to 11:55pm but it was not delivered till now
We want our delivery charges to be refunded and wgen we contacted to the given phone no. They told us that it wil reach today till 2pm and later they told it as 4pm and nxt 5pm.
After the ocassion is over we dont need the cake anymore. So if the cake is not received today we want you to refund all the money we paid...

Placed a order of cake with indiacakes on 27nov2018 after continues call n mails cake was delivered on time in Goa.at 12 midnight dropped a mail for cancellation of order as the phn line was closed for the day.in morning again dropped a mail for cancellation and called at 9.30 for the same.on call it was confirmed that the order is cancelled and refund us processed.but at 1pm it was delivered without any notification.
After continous...