IndiaCakes.com Complaints & Reviews

I have ordered cake on[protected]. While I placing my order they didn't ask for any delivery charge. Afterwards they were asking me to pay delivery charge of another 275rs with reason your delivery place is far away from our place. They have not inform me the same before placing the order itself. I called their customer care they are not responding properly they are cutting the call. Customer care mail also not responding. I have paid 519rs...

Never received the cake. Very rude when contacted to enquire why the order was not received. You'll have to pay an additional 275Rs if the order is out of their delivery circle which I did and still they didn't deliver. Try some other option coz this is not worth your time....

Hi,
This is regarding my cake combo order number[protected]. I ordered cake on 6th of March and on site it was mentioned it will be delivered same day. I waited for 2 days but still cake not received and I called customer service to refund my money as they failed to deliver my order. They are denying to refund my money, even if they failed to deliver. I want my money in original source from where it was deducted. This is fraud site....

I ordered a cake 5th March 2023. I didn't receive my order. Please refund my payment. I have paid ₹515.03 through online.

Order I'd : 22097955...

I ordered a cake from India Cakes. At the time of ordering, there was no mention of extra delivery charges. A day before the deliver date, they reach out to me saying the delivery address is to far and I need to pay an additional Rs. 250 for them to be able to deliver. I dispute this saying this wasn't mentioned at the time of placing the order. They haven't replied to me since and neither did they deliver the cake....

Hi Team,

I have ordered a cake as your support Team is confirmed they will deliver to my location .

After the order has placed i got a mail from your Team saying they need extra 275 Rupees as location is far.

I have made the payment and after everything completed they have canceled the order.

Also they are have disconnected the call without giving me the clarification.
br...

I have ordered cake but havent recieved cake nor refund
Order id:22096963...

I had ordered a cake from indiacakes.The oder id[protected].The amount 515 deducted from my account. Since cake not delivered, I tried to connect with customer care by message, mail and call.but no response.Now I need refund....

I have placed an order on 8th Feb to get it deliver on 14th Feb. Even paid the Extra delivery charges of INR 250, However, they never delievered the order nor updated the status. On Feb 15th I have asked them to process the refund as I no longer intersted for their pathetic service. Since then many follow-ups have been done on email and web chat, but no one responds. Neverthless it is a modern scam to loot the consumers....

Ordered midnight cake on 26.02.2023 but didn't receive it. Paid for cake as well as midnight delivery charge of Rs.250 . As soon as I paid for it, I didn't receive any sort of tracking ID, message and page moved to homepage. So, I tried contacting them on number mentioned online [protected], recorded msg played "unavailable at moment"....

I got a mail like this ;

I need refund.

Thanks for the order,

Since delivery place is far from our center,

Extra delivery charge of Rs 275/- required.

we have sent you payment link on your mail id,

you can also make payment on below link,

https://rzp.io/i/7Te2Qhg

your order is on hold,

Thanks & Regardsbr...

I have ordered cake on 14.02.2023 which was supposed to deliver on the same day. They even took Rs. 250/- extra for delivery charges but unfortunately till now they didnt deliver the item nor the CUSTOMER CARE is responding. Bloody ### looting money from innocent clients. Request to please take action....

This is regarding order no. 22097070
I have ordered a cake and flower bouquet on 13 Feb 2023 that is last night . 150rs paid for time slot .delivery before 2pm on 14 Feb 2023.
Today I am constantly calling on helpline number and said your location is far from our store. For which I have again paid 200rs as delivery charges around 12pm . Again I have confirmed about my order delivery status and they replied that order will...

On 4th of February I ordered a cake with express delivering charge paying 250 extra over cake charges which promised me for midnight delivery but no such thing was done the product was not delivered till 1 .00 in the afternoon, after trying to contact multiple times they told me to pay extra 150, so I demanded for refund to which they denied and said order is made, my order id 22096592
Since the company is in known for its poor delivery...

Hlo /sir /mam my I'd is not veryfied
I am wating for 4 days but not responsible so please solve .my issue...

My order id was 22096420 with transaction id [protected] amount Rs.1220. I had ordered a bundle order of Cake and flowers from the website on 30th January 2023 at 12:45pm that included extra charges of Rs.150 as same day delivery within 6pm. Later they charged Rs. 150 extra for delivery again from another link, which was also paid. But i have still not received my order yet. This is a fraud company. I want a refund to be initiated or...

I Have ordered a cake and there is no tracking number or not even a bill to check order status...

I have ordered cake for my friend and lateron receive request for further payment as delivery charges, hence asked to cancel the order and refund it. I didn't get any refund nor even proper response. I tried sending email, online chat support and customer care and of no use.
Order no. 22096275
Mobile: [protected]
Gmail. [protected]@gmail.com...

Hi I ordered cake from your site worth rs 945 on 15/12/22 . My order no. Was #22094653
My order was supposed to be deliver on the same day but you people dint deliver and when I enquired about the same you said that you dint pay the extra delivery charges. But I never got a call for the same and I was sent an email which I read a day ago. I gave my no. There why dint you people call me. Then I said I want my refund. You people said...

Hi I ordered cake from your site worth rs 945 on 15/12/22
My order was supposed to be deliver on the same day but you people dint deliver and when I enquired about the same you said that you dint pay the extra delivery charges. But I never got a call for the same and I was sent an email which I read a day ago. I gave my no. There why dint you people call me. Then I said I want my refund. You people said it will be done in 10 working...