IndiaCakes.com Complaints & Reviews

On 29.9.22 i ordered a cake and paid the amt online but i got an email after 2hrs for more money as dilievery charges . Why the dilievery charges were not shown while i was making an order ..
I sent 4 emails to cancelmy order that time only but no response .i contacted on phone alsobut very rude behaviour of staff. Kindly inform when will i get my refund as the cake wasnt delievered at
Jammu . Reply ASAP
Order no 22091367br...

Invoice #[protected] for Order #[protected]
I have placed an order on aug 28, but it was not delivered.please cancel the order .and refund my amount...or relocate delivery on 7 oct 2022 to 500037 pincode ....

I order cak on 24th september 2022 for pithoragarh...at the time of order i selected free delivery option nd paid amount of 515rs nd after some time iwas getting payment link for extra delivery charge via rozay pay nd then i called to customer care nd i asked why i m getting payment if i already paid nd she said chodo yr ignore kro use then i ok order to place ho gya h na koi issue to nhi h she siad no issues... nd then at 6pm i again called...

@IndiaCakes I booked a cake on 1st September vide order no. #[protected] I was asked to pay 275 extra for delivery. But i mailed that I won't pay the extra money so please cancel my order. Till date I haven't received my refund of 471, nor the cake was delivered....

We ordered cake Rupees 515/- thru order number[protected] Jammu - IndiaCakes.com which shows free delivery.

But after 5 hours no delivery and emailed us to demand additional two fifty rupees for delivery, else delivery on hold.
It's all after customer care office working hour so we unable to track or complaint....

Pathetic service, totally fraud, no customer service. I ordered a cake on 4th September for 5th September (flexible time delivery) they didn't delivery my cake when i called first no one answered later after few called when someone answered they said they couldn't delivery because of rush that day. They said they can deliver next day that was on 6th but the said for that I have to pay additional charge for delivery. Later I called then...

This complain is regarding the cake which hasn’t been delivered to the concerned party and the order was placed on 9th September 2022. The order was placed in the name of Priyanka Moon..Kindly look into the matter as I need my refund regarding the same...

I had ordered cake from indiacakes with order id 2290376 of amt 600 rs, still they are asking more 300 rs as delivery charge, i asked them for cancellation and they havenot refunded ny money...

I didn't get the cake as well as refund. Fraud people. They sent coupon voucher which is not working. I need the refund...

I am an Indian citizen residing in Qatar. I have ordered an anniversary cake on Saturday (27 Aug 2022) for my parents through Indiacakes.com. My order ID is[protected]. Total amount paid was Rs.948.36 which included Shipping & handling charge of Rs.250/-. This is the charge for speed delivery as per their advertisement in the website. Screen shot of order confirmation & current status of it is attached here. After few hours of order placement,...

This company is totally fraud.because he takes my order and also deducted my money, but don't delivery my order as right time. There customer executive misbehaving to me anytime....

I ordered a cake with them, after ordering about 800 to ₹ 900, they said that you have to pay the delivery charge separately, ₹ 275, I sent that amount to them, after that they stopped taking calls 25 to 30 times When I called after that it says that your order will reach by 7:30 in the evening when I did not get the order, when I called, it was mentioned in it that the call takes place only till 7:00 in the evening

Whereas...

Regarding order 1737326
I have ordered cake and paid RS 708, later I received a request to pay extra 275, the extra charges should have been mentioned in checkout page but nothing has mentioned in checkout page. Now I didn't receive my order. I need my amount as soon as possible....

Order Id: 1737202
Date of the incident:[protected]
Client number : [protected]

Ordered a cake entering proper delivery details on 14 August 2022. Paid full amount ₹1, 115.10 (shipping 0 + tax 53 + ₹1, 180.00 - discount 118) .But the next day I got an email for additional delivery charges of 275 rupees which was not mentioned in initial billing with an additional statement that the 586101 pin is in very far...

I order a cake order from the website. While placing the order, I had put Pincode and they never revealed during the order process that additional delivery charges would be applicable for the order.

After making the payment, I received a link to pay more Rs. 275 which was unfair as the same should have been declared before placing the order as they knew my pincode. SInce the delivery chrges was approx 40% of the product cost,...

I have ordered a cake and a flower to make someone special day more special through their app which will get it on playstore. Even after selecting the desired time frame for the order delivery time and date receiver haven't got the delivery which was promised as per the terms and condition. Contacted their customer care for an update but even they haven't been sounding too convincing of the product delivery which was amounted of 1080 rs including...

I have ordered a cake and a flower to make someone special day more special through their app which will get it on playstore. Even after selecting the desired time frame for the order delivery time and date receiver haven't got the delivery which was promised as per the terms and condition. Contacted their customer care for an update so they haven't been sounding too convincing of the product delivery which was amounted of 1080 rs including...

I ordered cake on 4th August2022. Amount of Rs576 transferred to India cakes. On delivery date 14 August they sent an email to pay extra Rs275 for delivery charges. I refused to pay n asked to cancel my order. My order number is 1736914.
There is no option of cancellation and on delivery date cancellation there will not not refund any money. Please help in resolving the problem. I want a confirmation email from India cakes that my...

Dont order online from them. they r just there to take your money and extra delivery money but will not deliver the cake.

please be aware they are fraudulent...

Iam gokila I order the cake redvelvet on August/ 2/22 half kg rs 1050 . delivery date is August 11, time is 4 to 7 pm .but they didn't delivered the order there no proper response, their not picking up the call .refund form also available after 10 to 15 working days ....