Claimed

Indian Bank Complaints & Reviews

www.indianbank.in

1

Updated: Nov 7, 2025

Complaints 3880

Resolved

473

Unresolved

3407

So far, so good. Indian Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indian Bank will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Indian Bank

Having problems with Indian Bank?

File a complaint and get it resolved by Indian Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Bank

Indian Bank reviews & complaints page 107

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 15-9-664/1, Kavira nagar, Khammam, Andhra Pradesh, 507001

Reference id:[protected] i made a transaction of rs 225 on dec 1. My money was deducted but the recipient haven't received the money. It has been over 2 working days still the transaction is in pending state. My money was not yet credited to my bank. So i request u to please solve
It. I made a complaint on dec 3 but i didn't get any response. So i request you to please refund my money

+1 photos

Indian Bank customer support has been notified about the posted complaint.

View replies

R

[email protected]

from Gurgaon, Haryana

Dec 11, 2019

Dear Sir,

Good Day,

Would request you. 1230 Amazon pay has been refunded but not credit my account.
Ecom tx seq no- 034563
Terminal ID[protected]
Date -04.12.2019

Kindly look into this issue. please do the needful.

Regards,
Ritu
[protected]

regarding the pending transaction - Comment #3604451 - Image #0

V

Vetrivel Vel

from Karur, Tamil Nadu

Dec 11, 2019

My money is with bank pending transaction

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Gudlanayanapalli village, Kuppam mandal, Chittoor dist, Chittoor, Andhra Pradesh

As i have ordered a product from snapdeal and have returned it so there was refund amount initiated from their end on 4-12-19 at and the reference no:[protected] but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[protected] its still in pending no action is been taken. As per snapdeal they instructed to file a charge dispute but wen i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Please look into this matter as its very serious.

+1 photos

Aug 8, 2021

Complaint marked as Resolved

Indian Bank customer support has been notified about the posted complaint.

View replies

Snapdeal.com Customer Care

from New Delhi, Delhi

Dec 11, 2019

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I like to bring to your notice, that the branch manager has been using abusive words and dis-respectful attitude. I have never faced such a welcoming from indian bank. If this continues i would raise an hr complaint or need to raise it to higher officials if needed.

I ask the organisation to please look forward and take action do not continue to loose loyal customer.

Indian Bank customer support has been notified about the posted complaint.

Dec 08, 2019

Updated by chandini a Indian bank kaveripattinam branch

View replies

K

ksdharanidharan

from Gobichettipalayam, Tamil Nadu

Dec 9, 2019

Amazon amount not credit my account please clear the proble at earliest

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 602024

Hi,

I have got letter from indian bank and asking us to pay emi for loan but i have neither applied nor taken any loan.
Please find the attached letter

Loan ac mentioned:[protected]
Loan amount:23000 rs
I have called customers service and it's very poor and they are not helping and saying i need to contact branch for their mistakes

Please take strict action on them

Thanks
Loganathan c

+1 photos

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi, i have canceled order with amazon. Refund processed from there end but i have not received amount in account. Amazon told me to contact bank customer care. But bank customer care is not helping. Kindly help to get my refund. Refund for both orders initiated on 11oct 2019 for the order. And as per amazon amount should reflect in account by 3 to 4 days till now not credited.
1) order id[protected]
Refund ref no. - #[protected]
Amount - 339.00 rs

+1 photos

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600004

Indian bank — charge dispute form

Name: pradeep

Mobile:[protected]
Refund no:s996360
Bank - indian bank

I have purchased helmet from amazon by making payment of 1, 809 through indian bank debit card. I have cancelled the item and amazon initiated refund on 29th nov, 19 with refund reference number of s996360. For which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care.

Kindly resolve

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered a product in amazon using indian bank debit card due to some issue i returned that product but the amount that's been refunded from amkzon side din't get reflect back in my account and indian bank customer care is not responding for the issue in proper way. I have refrence number for that refund but indian bank dont even care to hear it.

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: F-901,aditiya urban casa, Gautam Buddh Nagar, Uttar Pradesh, 201305

Hello sir
My debit card is 3384 and my account number 6374. I had an amazon refund of ₹ 537 as it was supposed to reflect in my account by 27th november but it did not happen, then i contacted amazon, then they send me reference no (# 1ukiqdn80000k1rngb5o). And then i contact your customer care and i gave them all the details, also told the reference number, but your customer care boy did not have any help, and they said that there is no problem from the bank's site. Sir please check and add my amount

+1 photos

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered a laptop for 78990.00 inr from amazon online. I returned the laptop since i got a laptop with wrong specifications. When i contacted amazon, as per them, they have successfully returned the amount on 24th november 2019 but till now i didn't receive the amount. And they asked me to initiate a dispute charge on the bank. When i asked the bank employees they are not even aware of the form itself. The reference number amazon gave me is :
2que576t0000k2nx7tt6

+1 photos

Indian Bank customer support has been notified about the posted complaint.

View replies

S

smart sabari

from Mumbai, Maharashtra

Dec 6, 2019

Dear sir
Ac/no : [protected]
IFSC : IDIB000A039
Savings account
Sir i deposited amount 500rs the machine is taked. Tha amount but the amount is not credited to my bank account... It's very urgent please sir refund my amount 500rs

refund not processed to my account even after it's done from amazon - Comment #3601018 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 1/158-3Antoniyarpuram Thangachimadam, Ramanathapuram, Tamil Nadu

I ordered vasu kum kumadi tailam in amazon payment of 484 throught indian bank credit card. I cancelled the item amazon refund reference number of 403990. I convey this message to indian customer care they said to complaint in dispute form. This is my issue please give me a solution for this one my family members are forcing me about my money plzz kindley solve this problem

Indian Bank customer support has been notified about the posted complaint.

View replies

V

Vijay Varman.s

from Chennai, Tamil Nadu

Dec 6, 2019

I purchased a product in Amazon then asked refund Amazon sent a refund amount to my account but amount was
Not reflect so i contacted with Amazon they say to file charge dispute and Amazon gives refund reference no not a UTR no
But refund reference no 1UJK3RZM0000K1RMMB2N
Kindly reflect my refunded amount in account

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 66 Rathivizhiyagam Thambirankudikadu Vedaranyam Nagapattinam, Nagapattinam, Tamil Nadu, 614810

I ordered a book worth of rs.292 in amazon online shopping on 21st november and i did online transaction through indian bank atm card. After that i cancelled that book. So from amazon they initiated the refund process on the same day (21st november). But i don't receive my amount till now. I have called to amazon customer care. They told me that they refunded from their side, but i didn't receive. Please do the needful to get my money as soon as possible

+4 photos

Indian Bank customer support has been notified about the posted complaint.

Dec 04, 2019

Updated by Ramya Thiravidamani NAME:Ramya
ACCOUNT NUMBER:[protected]
REFERENCE NUMBER:2QUE576T0000K2NXJNJV

Dec 04, 2019

Updated by Ramya Thiravidamani I have posted my address, account number, reference number mistakenly.It affects my privacy.please remove those personal information which are available publicly.please do the needful as soon as possible

Dec 04, 2019

Updated by Ramya Thiravidamani Thank you so much for your immediate response.It is appreciatable

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Guntur, Andhra Pradesh, 522101

Refund issued on 23rd november 2019 for

An amount of 1486.70 an aanable to

Check the reference number

2que576p0000k2nxf81e

Please check my issue about my refund

Please do the process of my refund

Immediately so many days i am

Contacting the costumer care number they

Are not responding please do the

Immediate action for my refund amount

Indian Bank customer support has been notified about the posted complaint.

Dec 04, 2019

Updated by Vipparla manu My account no [protected] and my name is vipparla manasa

View replies

N

Narayan Dutta Kushawah

from Delhi, Delhi

Dec 4, 2019

Withdrawal Related Bank account

R

Rakshitha Gowda R K

from Delhi, Delhi

Dec 6, 2019

Rs. 699 amount refunded by Amazon but still I didn't received my refund amount Rs 699.. Please find where it is stucked and refund my amount.

amount of refund - Comment #3601013 - Image #0

Rakshitha Gowda R K's reply, Dec 4, 2019

Name: Rakshitha
Acc : 6668613685
Mobile: 9008669429
Refund ref num: 2QUUNEXI0000K2NXMYU8
Bank - indian bank

Subject: Refund amount is not reflected in my account

I was suppose to get the refund amount of RS. 699 from Amazon
They have processed on 25th Nov 2019, but still it has not reflected in my account.

They have provided me the reference number which is as follows:

Refund Reference # 2QUUNEXI0000K2NXMYU8

Kindly resolve the issue

M

Mohamed Navas

Dec 6, 2019

I have account in our bank I recharge my phone through a indpay app but I put a wrong number so recharge was done on unknown number can you help for me to refund this amount of 499

M

Malathi udhaya

from Mumbai, Maharashtra

Dec 6, 2019

I pay electric bill in Amazon pay...it will be refund..
But the bank statement is not added a amount.. Pls check my statement...

My account number [protected]

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: No 48, Thiru v ka street, Chennai, Tamil Nadu, 600078

I send money from google pay to indian bank. Google pay showed the
Transaction was successful but amount was not credited to recipient bank
Account. Ifsc code of the account is idib000d016.
My payment reference is[protected]
Date of incident 2 dec 2019. Please resolve the issue as soon as possible. This is the important payment for client i need to pay with in 5 dec

Indian Bank customer support has been notified about the posted complaint.

View replies

S

Shaik.rahamathulla

from Warangal, Telangana

Dec 6, 2019

I have amazon order cancel to pay amount debit card.but amount has not credit my account .Amazon has successfully to processes amount 5614 on[protected]. But bank is not credit this process is pending .Moment time cantact bank and toll free number but amount has not credit am fill complaint dispute form so please solved

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 600051

Hi,

I was returned the order in shopclues on 08/11/2019 and the refund is initiated on 12/11/2019. It has been around 20 days, but the refund is not credited to my bank account yet. The issue in refunding is occuring often to my account. So, please do the needful ASAP. The order# is[protected] and transaction id is 16e21b46c407915T90b982c8

+1 photos

Dec 5, 2019

Complaint marked as Resolved

Refund credited. Thank you

Indian Bank customer support has been notified about the posted complaint.

View replies

ShopClues.com Customer Care

from Gurgaon, Haryana

Dec 5, 2019

Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

We've identified that the refund of Rs.108.00 has been processed into your Debit Card account on 22nd Nov, 2019. The RRN for your reference is[protected].

In case the refund is still not reflecting in your account, please contact the respective bank using the above-mentioned RRN.

Requesting your patience here.

Best Regards,
Team ShopClues

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chittoor, Andhra Pradesh

I am naveen royal i made 2 Upi transactions for recharge of amount 59and 59 on[protected] but the recharge status is unsuccessful and amazon has given two reference numbers for refund.but the refund has not been credited till now. The amazon ask me to contact the bank customer care and they respond like they have nothing to with reference numbers.plz credit the amount.reference no are mentioned in screenshot below

+1 photos

Indian Bank customer support has been notified about the posted complaint.

Dec 26, 2019

Updated by Naveen Royal000 Not yet solves

Dec 26, 2019

Updated by Naveen Royal000 Issue not yet solved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Melpattampakkam, 607104

Website: Amazon/MasterCard

My refund has to be credited to my mastercard debit card by november 28th but the amount of rs 408 hasn't been credited so far as of december 3rd. I would really appreciate if you could solve my issue and get my refund back as soon as possible

My refund reference no is 75503729327035282567601
My account no is [protected]

Regards,
Krishna kumar p

Dec 3, 2019

Complaint marked as Resolved

Pretty fast response from the bank and a big thanks to customer complaints.in for helping me resolve the issue.

Indian Bank customer support has been notified about the posted complaint.

View replies

M

Madireddy nagendra

from Ozhukarai, Puducherry

Dec 3, 2019

I made a transaction of 1000 rupees from my Indian debit card but I didn't notice received in my paytm account they said that they have refunded back to my Indian bank Pls check the issue

amazon refund for my mastercard - Comment #3598786 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

This is to inform that there are my two
Refunds which are yet to be credited...
One is of Rs 544 and other is of Rs 590...
I’m been writing a complaint since 2-3 days but still it’s not credited...last time I had to face the same concern regarding my refund but after writing it here it was been credited in a day...so why there is so much of delay this time...kindly expedite...

1. refund ID [protected]
Bank ARN 75105179328002394019821

2. Bank Reference :[protected]

+2 photos

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: At post chandhori tal Niphad dist Nashik state Maharashtra country India, 422201

Hello,

This is to confirm that refund for amount 4090.51 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference # 2quunexi0000k2nxoo2q

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing amazon.in
I have purchased v8 satfinder 12th december 2019 and any problems to dispched custmeuss problem to my prouded but amazon refund my amount to 22th december 2019 amount is 4090.51rs but my bank customer care service center not agree to refund reference i'd and bank manager plz solvd my problem

Indian Bank customer support has been notified about the posted complaint.

Dec 03, 2019

Updated by Kiranbhoj I have purchased v8 satfinder 12th December 2019 amount is 4090 rs but but amazon dispched problem to protect he will be returning my money 4090rs should be 22th December 2019 refund reference I'd I call to my bank customer care service center to not agree he told me plz go your bank I have go to my bank manager he to told sum details my problem he see email to read to come to amazon he read all email and put them not coming to your money plz go to amazon refund reference I'd not agree Refund Reference # 2QUUNEXI0000K2NXOO2Q

Hello,

This is to confirm that refund for amount 4090.51 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference # 2QUUNEXI0000K2NXOO2Q

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in
Plz refund my money

View replies

M

Manorana Devi

from Mumbai, Maharashtra

Dec 3, 2019

My refund has not credited in my account which has been processed by Flipkart . I am providing all details in photo below:

amazon refund reference I'd not agree my bank - Comment #3598611 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi, i have canceled two order with amazon. Refund processed from there end but i have not received amount in account. Amazon told me to contact bank customer care. But bank customer care is not helping. I have also visited bank branch with refund reference number. They are also not helping. Kindly help to get my refund. Refund for both orders initiated on 22 nov 2019 for both orders. And as per amazon amount should reflect in account by 26 nov 2019.
1) order id[protected]
Refund ref no. - 2que576t0000k2nxfqko
Amount - 646.00 rs

2) order id[protected]
Refund ref no. - 2que576t0000k2nxfqko
Amount - 619.00 rs

+1 photos

Dec 4, 2019

Complaint marked as Resolved

i have received amount in my account .

Indian Bank customer support has been notified about the posted complaint.

View replies

N

Neha Sehrawat

from Jaipur, Rajasthan

Dec 4, 2019

Mam I had return my order ordered from myntra and now didn’t get refund of the items till yet. And there is no response from bank app that shows my balance. Please kindly see to it that I got the refund or not.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Rowriah, Jorhat, Assam, 785004

Website: Amazon

I have order a mobile phone from amazon on 25th november but some issue i have cancelled it. Amazon said they returned my money but refund money does not get my bank account. They send me a transaction number but bank does not verify the details of my transaction. I am complain for this issue on amazon but they said from there side this money is refunded, so they take me transaction number. Please kindly verify it and get my money back.

Indian Bank customer support has been notified about the posted complaint.

Dec 05, 2019

Updated by Sumon Rupam Bora Please help me sir for this matter, amazon have refunded my money but money doesn't credited my indian bank account.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines