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Indian Bank Complaints & Reviews

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Updated: Nov 7, 2025
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Indian Bank reviews & complaints page 138

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B
Balakrishna Bollina
from Mumbai, Maharashtra
May 13, 2019
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Name : b m s balakrishna
Account no :sb-[protected]
Branch : pothavaram
Ifsc code:idib000p048
Refund reference number:[protected]
I recently purchased sony ear phones from amazon and paid through by indian bank debit card, later i cancelled my order and opted for refund to my account through which i placed the order, and i received a mail from amazon saying that my amount rs. 4265 successfully processed on[protected] and should be reflected in my account by[protected], but i didn't received any refund i contacted both customer cares, indian bank people are asking for unique transaction number from amazon, but they are saying they didn't have any kind of that number they have only refund reference number, please help me with this issue
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    B
    Balakrishna Bollina
    from Mumbai, Maharashtra
    May 13, 2019
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    Address: 500025

    I purchased ear phones from amazon and canceled that item, amazon initiated refund of rs 4265 on[protected] with refund reference number[protected] but i didn't receive any amount in my bank, i called they said this is the only number they have about the transaction that they have done they said they didn't have any utr number about that transaction
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      Ujwala Reddy
      from Mumbai, Maharashtra
      May 12, 2019
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      Address: Chittoor, Andhra Pradesh, 517432

      I have ordered an item in amazon and later it got cancelled... As per the amazon customer care they have refunded the amount to indian bank on 27/04/19.
      But till now i didn't get refund... I have complained an filled the charge dispute form.. The status of the form is completed but i didn't get my refund... Please solve the problem as soon as possible... I have tried talking to the customer care service of indian bank... They are just telling to complaint in charge dispute... The complaint reference number is ibcw[protected].
      Indian Bank customer support has been notified about the posted complaint.
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        M
        marina parmar
        from Mumbai, Maharashtra
        May 12, 2019
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        I have ordered raani pink saari from amazon. It was approved on 29th april 2019. Still i didn't get my refund. I called amazon customer care. They said tey already approved. I called indian bank consumer care.. There i didn't get satisfied answer. Please solve my problem. My amazon return id is: d3ch5cpyrrma
        Order id:[protected].
        My account number is sb-[protected].
        I want my refund immediately.
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          S
          samg1309
          from Hyderabad, Telangana
          May 12, 2019
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          Address: Sanjeeva Reddy Nagar , indian bank, Hyderabad, Telangana, 500038
          Website: Paytm

          Hii, my name is g. Sameer eesa, i'm a indian bank customer. My money got deducted while i was transferring my money to my paytm wallet, rs. 300 got deducted twice. I have been complaining it to paytm but got no response. I have sent emails containing my bank statement to both paytm and indian bank, i would like to say that paytm is doing a fraud act as it is not even taking a responsibility to get my money back, it's been nearly 2 months.
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            M
            Movva sateesh babu
            from Mumbai, Maharashtra
            May 12, 2019
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            Address: Indian bank, Thirumullaivoyal Branch,chennai, Chennai, Tamil Nadu

            Sir, i have cancelled my order in paytm worth rs.999 on 3rd may 2019, they are telling amount will be transferred to ur bank within 7 working days, but till date it is not reflecting in my indian bank sb account, paytm refund reference no/banktransaction no. 30001091249123209454202. Kindly resolve my issue & pls credit the amountin my indian bank account.
            Thank you sir

            Sincerely,
            Sateesh babu
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              C
              Chakradhar Gangarapu
              from Mumbai, Maharashtra
              May 11, 2019
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              I have returned an order on amazon and the refund amount is supposed to be issued by 3-5 days and by now it has been 16 days. When i contacted the amazon customer care they asked me to contact indian bank customer care about this and then the indian back customer care asked me to go to a nearby branch and they asked me to lodge a compliant. I have given a reference number which is[protected]. Give my money immediately
              Indian Bank customer support has been notified about the posted complaint.
              May 11, 2019
              Updated by Chakradhar Gangarapu
              The reference number was given by Amazon to me
              May 21, 2019
              Updated by Chakradhar Gangarapu
              My name: Naga Chakradhar G
              My account number: [protected]
              Reference number:[protected]
              Please proceed by charge dispute
              My name: Naga Chakradhar G
              My account number: [protected]
              Reference number:[protected]
              Please proceed by charge dispute
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                S
                Sohom Dutta
                from Mumbai, Maharashtra
                May 10, 2019
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                Address: 33/31 Nafar Chandra Das Road (James Long Sarani), Kolkata, West Bengal, 700034
                Website: www.indianbank.in

                Rupay debit card was used for transaction at igloo cafe (Kolkata, behala) which amounted to ₹910 but the payment was not received by the pos machine (Cafe) whereas the amount was deducted from my card with the general message. On checking my current balance, it even showed ₹10 less than the amount remaining after deduction of ₹910 which is an incomplete transaction since no payment has been received from their side. So kindly refund the respective amount back into my account as soon as possible.
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                  D
                  Dhanyashreer
                  from Bhubaneshwar, Odisha
                  May 10, 2019
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                  Hi team, my father happen to make a payment at a dog shop to buy food
                  However money worth 3k got deducted from the account but the merchant hasn’t received it
                  This is not the first time this has happened
                  This happened at the petrol bunk for 2.5k
                  The bank people are saying it’ll take 25 days for the refund
                  All of these above payment was made via indian bank debit card.
                  This is very frustrating,
                  We need our money back!
                  Indian Bank customer support has been notified about the posted complaint.
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                    D
                    Dasssankar
                    from Delhi, Delhi
                    May 10, 2019
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                    Address: 560068

                    I have purchased mobile and from amazon on[29/4/2019 ] by making payment of 28, 840 through indian bank debit card. I have canceled the item and amazon initiated refund on with refund reference number of [[protected] and[protected]]. They even shared transaction id on my request.. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.
                    My Number [protected].
                    Kindly resolve the issue
                    Indian Bank customer support has been notified about the posted complaint.
                    May 12, 2019
                    Updated by Dasssankar
                    I have purchased mobile and from amazon on[29/4/2019 ] by making payment of 25, 480 through indian bank debit card. I have canceled the item and amazon initiated refund on with refund reference number of [[protected] and[protected]]. Kindly resolve the issue quickly. My amount credited to Monday end of the day. Quickly resolve my problem
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                      P
                      Pratibha Gholap
                      from Delhi, Delhi
                      May 10, 2019
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                      Address: 400708

                      I have placed an order in flipkart on 25th
                      April 2019 and cancelled that order by next day. After 14 days there is no refund of rs.593/- processed. I have contact with flipkart customer executive they told me that they have refunded my amount on 30th april still my refund amount has not credited into my bank account. I have placed through card payment after customer care reference i have yearned the *reference number* refund reference number - qur[protected]
                      *acc number* = [protected]
                      *ifsc code* = idib000a170
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                        A
                        Abishek Dinesh
                        from Vellore, Tamil Nadu
                        May 10, 2019
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                        Address: BNS Towers(Room Number: 205), VIT, All Mart Road, Katpadi, Vellore, Vellore, Tamil Nadu, 632014

                        Respected sir,
                        I recently ordered an eveready mixer grinder from amazon and during the the delivery i recieved a damaged fake product. The details regarding the product are provided below:
                        Refund reference number:[protected]
                        Order id: #[protected]
                        Item: eveready mg500i lx 500-watt mixer grinder with 2 jars (Green)
                        Quantity: 1
                        The refund of amount 1599/-has been initiated from the date: 25th april 2019 and time: 3:43 pm for the account ending with 0439 through rupay credit card. But there has not been any refund provided for my account and hence i request you to kindly resolve this issue and provide me with the refund. Also the bank was asking for the utr number for the product which the customer care service of amazon was not able to provide.
                        Yours faithfully,
                        Abishek dinesh
                        Indian Bank customer support has been notified about the posted complaint.
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                          I
                          Ibrahim Sadham
                          from Coimbatore, Tamil Nadu
                          May 10, 2019
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                          Address: 636006

                          As i have purchased a product wroth 16999/- from flipkart on 1.05.2019 and the order have been cancelled by the seller due to quantity issue and refund from the seller side have been generated on 1.05.2019 but till now i have not received any refund in my bank account if i ask the flipkart executive they are telling that from our side the refund have completed and only you have to ask your corresponding for futher reference but if i ask the bank they just saying please see in your statement if you have received any amount if not we are not responsible for it you just ask flipkart and if i again the flipkart executive they just tell that share a complaint in dispute form and tell me your complaint number and so i am here to post my complaint in consumer complaints form
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                            S
                            Suryaelec
                            from Mumbai, Maharashtra
                            May 9, 2019
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                            Address: Annupanadi madurai-09, Madurai, Tamil Nadu

                            Your refund of rs.649.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

                            The authorization code (Refund reference number) for the transaction is[protected].

                            In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

                            Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

                            Hope this helps. Thank you for choosing amazon.
                            Indian Bank customer support has been notified about the posted complaint.
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                              T
                              Thadiparthi Srikanth
                              from Delhi, Delhi
                              May 9, 2019
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                              Address: 9-10/1,patimeeda,ramalayamstreet,kavitam,podoru(md), 534338

                              My refund from amazon is rs.813.00 has been processed successfully on[protected]. Amazon customer care says the amount should reflect in your account by[protected].

                              The authorization code (Refund reference number) for the transaction is[protected]
                              Its not received into my account
                              Acholder name:tadiparthi sundaramma
                              Rupay card ending with 0049
                              So please resolve this
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                                D
                                Divyaganesan
                                from Mumbai, Maharashtra
                                May 9, 2019
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                                I'm complaining about the amount debited irrelevantly before one successful transaction by shipping my debit card. The first transaction was unsuccessful with an error. The amount rs.147 was debited on 29.04.2019. Its was not took by the shopkeeper. He checked and gave their summary of customer whoever uses card to paying on that day. Here i have attached three photos. One which is the screenshot of message amount was debited only once. And secondly a shot of my account details where i tap on mini statement of a successful and a failure transactions. Lastly the photocopy of shopkeeper's summary details.
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                                  B
                                  ba007
                                  from Delhi, Delhi
                                  May 9, 2019
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                                  Address: RV Nagar Kalapet, Pondicherry, Puducherry, 605401

                                  As and, i made a transaction with amazon and successfully. But later, i canceled the transaction, the amount of the refund was initiated since their end on 27/04/2019, and the reference number or utr reference number is:[protected], but my amount has not been credited to my account so far and continuously. I’m contact the customer service of the indian bank for this but do not get an answer for that. According to amazon, they were instructed to file a dispute over the charges. Please review the question as soon as possible. Another, ask this problem that i have met several times, please make the solution for the customers. Thanking you!
                                  Indian Bank customer support has been notified about the posted complaint.
                                  As i have initiated the process of adding amount to airtel app. On dated april 5-rs.100 and on dated may 3 - rs. 700. But this amount is not reflected on my airtel wallet. I kindly request you to refund me the amount that debited in my account
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                                    V
                                    Vipeen Sharma
                                    from Mumbai, Maharashtra
                                    May 9, 2019
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                                    Address: 6th Block road, Koramangala, 560034

                                    I had come to the indian bank atm located in koramangala, 6th block, bangalore to withdraw ₹3000 cash and the atm gave out one note which was coloured with blue ink. So i went inside the bank to ask about this and they are refusing this request to exchange the money. First they asked to come another day and so we did. Then they started to tell us that their atm does not give that kinda money. Even when we tell them to check the cc tv footage they don't check it and don't look at the proof i had of the transaction. This is a very serious concern for me cause i'm a student so please look into it as soon as possible.
                                    Indian Bank customer support has been notified about the posted complaint.
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                                      mohanrajrdy
                                      from Coimbatore, Tamil Nadu
                                      May 9, 2019
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                                      Address: 607106

                                      I have made a upi transaction to my friend through mobikwik app @upi handle for rs.11000 (Upi ref no or rrn no:[protected] on 02/05/2019 in the mobikwik page it shows as successful with order id:omk22916a71046bf78 but it's not credited to beneficiary account holder (Beneficiary bank:kvb) still now..
                                      I have made a complaint against indian bank, mobikwik and karur vysya bank in national consumer affairs or national consumer helpline.. My docket no:1301725..
                                      So kindly transact the amount as to beneficiary account or return to my account as soon as possible otherwise i will sue against above three of them.
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                                        J
                                        J ashok
                                        from Bengaluru, Karnataka
                                        May 9, 2019
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                                        I had order hul pureit ultima water purifier through amazon on 27/4/19 order no 402.0991196.7482739... The above said order cancel on same date itself but yet i had not received my refund. Amazon gave a ref no[protected] and inform me to mail u... My indian bank ac no[protected] j ashok bibikulam branch ifsccode idib000b006.. Kindly make arrangements for refund at earliest... Regards ashok. J ph [protected]
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