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Indian Bank Complaints & Reviews

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Updated: Aug 31, 2025
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S
Sudipta consumer
from Mumbai, Maharashtra
May 8, 2019
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Address: North 24 Parganas, West Bengal

I sudipta chatterjee, have a savings account in indian bank, galsi branch (Ifsc code:[protected] bearing a/c no.[protected]. But my complaint is against benachity branch, durgapur, w. B, where i had an r. D account which started on 02/05/2018, rs 4000 each month that was to be deducted every month from my savings account and to end on 02/05/2019. On 07/05/2019 i requested for closure of this r. D account and credit the total sum to my savings account and also started a new one at the same day. But when they credited only rs 4000 to my account i asked them the reason. To my utter surprise they told me that they did not continue to deduct the monthly amount (Rs 4000) every month except the first time. So i have only rs. 4000 in my r. D account and as it didnt run only rs 4000 have been credited to my account but i told them to deduct it every month from my account. I asked them then why did you not call me inform me about it, the madam in the counter told that she cannot say about it as she was not then but probably he/she have forgot to do that who made this account at that time. Then i asked after 1 year i am getting only rs 4000 with no interest, then who will take the responsibility for my loss over 1 year, they had no answer.
Sir, i work in a school. It is not possible for me to check the balance every month and to update the pass book. But i expect the bank to perform their duty properly. They would have inform me if there was any problem. So i request you to lodge a complaint for that incident and take necessary action so that it doesnt happen again. Furthermore should i not get any interest on rs 4000 which was in the account for 4 years? Hope you consider it seriously. Thanking you.
Indian Bank customer support has been notified about the posted complaint.
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    Prathibha Nelaturi
    from Mumbai, Maharashtra
    May 7, 2019
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    Address: Valasaravakkam, Indira negativity arcot road, valasaravakkam, CHENNAI, Chennai, Tamil Nadu
    Website: www.amazon.in

    The refund reference number for the transaction is 75503729112028899576874
    Amount 560 rupees
    The refund was processed successfully on 20 april 2019 but the refund is not yet credited from amazon into my account
    When i have contacted indian bank customer care regarding the refund status of my money the customer care executive from the respective bank informed me that there is no refund credited into my account from amazon
    Indian Bank customer support has been notified about the posted complaint.
    May 07, 2019
    Updated by Prathibha Nelaturi
    A refund of Rs.560 was successfully processed on 20 April 2019 to my account but it is not yet credited
    Refund amount is not credited in my account
    My refund has not come in my aacouny...the date wa 24 april
    The bank hold the amount
    Their onlime complain service is not working
    Amanr27's reply, May 2, 2019
    My reference no. Is 755037291050286899172308
    Indian bank main branch patna
    My account no. Is 6128932505
    Amanr27's reply, May 2, 2019
    Plzzzz solve
    Amanr27's reply, May 3, 2019
    File charge dispute against my refund from amazon.
    The reference no. Is 7550372910502868991722308
    Plzzz see it the amount is rs. 718
    I have been to branch but problem didnt solved
    My name aman raj
    Bank account no. 6128932505
    I have order order product from amazon urban gabru facewash and cream and natural scrubber lofuha in 13 aprl
    The order get cancelled and refund which i have to be received is due on 24 april
    By till date no. Refund
    A person who is bank declining to charge dispute form
    They are asking to put statement by amazon... But amazon told me that they have initiated refund to bank and bank given them a reference no. Which i stated above...the amazon said that they are clear from their side...
    I hope u will resolve this problem
    Amanr27's reply, May 3, 2019
    How can u mark resolved...
    Plzzz help me out sir
    I purchased a phone from amizon on 22nd April and some reason I cancelled on same date and payment make through my master card.when I talk to amizon customer care he told me he refund initaited on 22nd April but amount not showing in my account he give me refund id 75503729113028911504200
    Account no [protected]
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      R
      rakhshan
      from Delhi, Delhi
      May 7, 2019
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      Address: SRINIVASA RAMANUJAN BLOCK, JAMIA MILLIA ISLAMIA, JAMIA NAGAR, New Delhi, Delhi, 110025

      I ordered a samsung m20 (Charcoal black) mobile phone on the 13th of april 2019 from amazon. Payment of rs. 10, 990 was made through indian bank master card. The order was immediately canceled but the refund has not been reflected into my account yet. Kindly please look into the matter as it is going to be approximately one month since the order was canceled.
      My order number is:[protected]
      The refund reference number is: 75503729104028662247315
      Indian bank master card ending with *5495
      Cardholder name: rakhshan ahmad

      Kindly please look into the matter urgently as i am in need of money.
      Indian Bank customer support has been notified about the posted complaint.
      Refund amount has not credited in my account while amazon has approved the refund.
      I am IB acc holder valparai branch...my account num[protected], V.Nallasamu... I want entry my passbook so I contact the branch... But that branch not entry my book so asked to stick the barcode in my passbook not one responding including manager so I complaint against the branch and branch manager...not proper response from 25/04/2019...
      On 12/04/2019, my debit card was declined of a pos terminal of a hospital. The amount was not credited to a hospital as well as not deposited in my account. However, my amount was deducted. How will i get refund money?
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        M
        Madhan Moni
        from Mumbai, Maharashtra
        May 7, 2019
        Resolved
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        Resolved

        Myself madhan from nagercoil, kanyakumari. My account number :[protected]. I ordered on item from amazon.com on 25.04.2019 amount of ₹499. Due to some reason i cancel the order. Refund initiated by amazon on 28.04.2019 and i got refund reference number[protected] from amazon. But till now refund amount not reflect my bank account. Kindly do the needful.

        I have attached screen shot of refund initiated mail from amazon.
        +1 photos
        May 13, 2019
        Complaint marked as Resolved 
        Refund amount credited on 13.05.2019. Thank you
        Indian Bank customer support has been notified about the posted complaint.
        I have orderd a handbag on 23th of apr. 2019 but I cancelled my order and refund processed but refund still not processed by bank. My amount is debited from debut card but not credited yet. My bank account in indian bank amazon refund reference number The Authorization Code (Refund Reference Number) for the transaction is[protected].

        regarding for refund - Comment #3427569 - Image #0
        Akashtk's reply, May 3, 2019
        Amount credited thanks
        Money has been debited while I'm adding money to paytm wallet through my Indian bank debit card which of rupees 1650/- on 23rd April 2019 the haven't yet added to my wallet and didn't refund to my bank please Solve it Bank account number :[protected]
        Ifsc code : IDIB000S201
        MOBILE : [protected]
        Diyar sir
        Iyam not receive my amount please check the status of my account

        regarding for refund - Comment #3427595 - Image #0
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          H
          hem dutt
          from Gurgaon, Haryana
          May 7, 2019
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          Address: Amazon India Registered Office Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India., Mandi, Himachal Pradesh, 91
          Website: www.amazon.com

          I have purchased led tv from amazon on mi tv by making payment of 12999
          Through indian bank debit card no ([protected] & ac no[protected] or ifsc idib000m210) and my name hem dutt. So that i am cancel my odder (#[protected] amazon refund my payment and utr no 75503729109028797312989 on date 18.04.19.
          So that this payment is not samite my account and i am visited branch for solution and they contacted help desk that's my problem is not solved.
          So pls help me my payment issue resolved
          Thanks
          +1 photos
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            B
            bojja kavya
            from Hyderabad, Telangana
            May 7, 2019
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            Address: kavali, Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524201

            I ordered an phone from amazon, i returned back, they refunded the money to the bank on 3rd of may, but i didnt get the money in my account. So i contacted to them so they sent me the refrence number[[protected]]. Check it out and i need my money to be refunded[rs.5999]. Its been a week i am calling you again and again but i didnt get my money bank thats the reason i am posing a complaint now
            Indian Bank customer support has been notified about the posted complaint.
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              H
              hem dutt
              from Gurgaon, Haryana
              May 7, 2019
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              Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India., Mandi, Himachal Pradesh, 91

              My utr no is 75503729109028797312989 & my ac no[protected]
              Or may payment amount 12999 summit by amazon side so that amazon summit my payment on date 18.04.19 but there payment not received my account.
              So pls resolved my problem and adderess :-
              (Name - hem dutt village - riggar p. O rajgarh teh - balh distt - mandi h. P pin 175027 account no[protected] or ifse code ideb000m210
              +1 photos
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                L
                lavankumar90
                from Mumbai, Maharashtra
                May 6, 2019
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                Address: Vaniyambadi, Vellore, Tamil Nadu, 635781

                Sir /madam
                I’m p n l kumar working as a. M in indian bank since 2016. At present i’m working in vaniyambadi branch (Sr no :36391). I made imps transfer of rs 2400 in first time. But i didn’t get otp so i went to back screen and amount get deducted, again i tried but transaction failed. The transaction details are as follows:
                Transaction date : 06/05/2019
                Narration : withdrawal transfer
                Second time transaction details:
                Transaction i’d :[protected]
                Transaction date : 06/05/2019
                I kindly request you to refund the amount as earlier as possible sir.
                Thank you sir,
                Yours faithfully,
                P n l kumar
                +1 photos
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                  R
                  Rajiv Kr Sharma
                  from New Delhi, Delhi
                  May 6, 2019
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                  Address: indian bank sterling road Chennai, Chennai, Tamil Nadu, 600034

                  Date: mon, 6 may 2019 10:19:03 +1000
                  Subject: very urgent cyber crime in account no[protected], cv satish sharma, branch sterling road, 600034.
                  Sir, i am rajiv kumar sharma, at present in australia, i have received message from mobile no [protected] in the name of k p s anand, that his wife sister is critical condition and need immediate need of funds. I have transfer the amount 40000/- & 10000/- to above account yesterday. Today i have checked from the named person to his another phone, he told me someone has used my identity. You are requested to immediately stop his transactions and made complaint with the crime branch and take necessary action. Account no [protected], idbi000s038, account name cv satish sharma rs. 50000/- transferred yesterday from katak mahindra bank new delhi 40000/- & 10000/-my email [protected]@gmail.com. Mobile no [protected].
                  I request you please take necessary action immediately.
                  Rajiv kumar sharma
                  A-1/324, janakpuri, new delhi-110058
                  Indian Bank customer support has been notified about the posted complaint.
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                    Rajiv Kr Sharma
                    from New Delhi, Delhi
                    May 6, 2019
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                    Address: A-1/324, JANAK PURI,, New Delhi, Delhi, 2079

                    Date: mon, 6 may 2019 10:19:03 +1000
                    Subject: very urgent cyber crime in account no[protected], cv satish sharma, branch sterling road, 600034.
                    Sir, i am rajiv kumar sharma, at present in australia, i have received message from mobile no [protected] in the name of k p s anand, that his wife sister is critical condition and need immediate need of funds. I have transfer the amount 40000/- & 10000/- to above account yesterday. Today i have checked from the named person to his another phone, he told me someone has used my identity. You are requested to immediately stop his transactions and made complaint with the crime branch and take necessary action. Account no[protected], idbi000s038, account name cv satish sharma rs. 50000/- transferred yesterday from katak mahindra bank new delhi 40000/- & 10000/-my email [protected]@gmail.com. Mobile no [protected].
                    I request you please take necessary action immediately.
                    Rajiv kumar sharma
                    A-1/324, janakpurri, new delhi-110058
                    Indian Bank customer support has been notified about the posted complaint.
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                      P
                      Pratibha Gholap
                      from Delhi, Delhi
                      May 5, 2019
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                      I have placed an order in flipkart on 23rd
                      April 2019 and cancelled that order by next day. After 14 days there is no refund of rs.901/- processed. I have placed through card payment after customer care reference i have yearned the *reference number* refrence number - qur[protected] of their refunding transaction number ([protected])
                      *acc number* = [protected]
                      *ifsc code* = idib000a170
                      +1 photos
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                        V
                        Vishal Borhade
                        from Pune, Maharashtra
                        May 4, 2019
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                        Address: Junnar, Pune, Maharashtra

                        Sir i am Vishal Ankush Borhade
                        Bank name- Indian bank
                        Branch-vashi
                        Acc no- [protected]
                        I have done the payment of Rs 500 through the phonepe app by mistake to the wrong SBI account so i request for the refund of my money.
                        Upi ref no[protected]
                        I also attached a picture of transaction id
                        Plz help me for it
                        Thank you
                        +1 photos
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                          V
                          Vimalmurugan
                          from Mumbai, Maharashtra
                          May 4, 2019
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                          I have placed an order in amazon at 19 th
                          May2019 and cancelled that order by next day. After 6 days there is no refund of rs.375/- prcessed. I have placed through card payment after customer care refference i have yearned the *reference number* of their refunding transaction number ([protected])
                          *acc number* = [protected]
                          *ifsc code* = idib000v019
                          Indian Bank customer support has been notified about the posted complaint.
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                            A
                            Afnan2205
                            from Mumbai, Maharashtra
                            May 4, 2019
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                            Address: 560051

                            I had ordered a kurta pyjama from amazon. I had requested for a return of the product and for a refund. Refund from amazon had been processed on 28/04/2019. They have informed me that the refund would be credited by four working days but the amount has still not been credited to my indian bank account.
                            The reference number provided by amazon is
                            911002247496320190430
                            Its been six days now
                            Kindly look into this matter.
                            Indian Bank customer support has been notified about the posted complaint.
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                              Ramya2030
                              from Mumbai, Maharashtra
                              May 4, 2019
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                              I made an online transaction 2 months ago. The money was debited from my account but resulyed in a transaction failure. When enquired in the bank, they gave me a complaint number and told that the money will be credited within 45 days. But the money has not been credited to my account yet. The time period is exceeded beyond given time.

                              Account number: [protected]
                              Branch name: vit, vellore
                              Amount to be credited: 1000
                              Complaint number: 1000845
                              Indian Bank customer support has been notified about the posted complaint.
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                                S
                                sripathi sridevi
                                from Hyderabad, Telangana
                                May 3, 2019
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                                Address: Flat No. 203, Sri Venkateswara Residency, Near Chandanagar Old PS,, Chandanagar MMTS Station Road, Gangaram,, Hyderabad, Andhra Pradesh, 500050

                                On 12/04/2019, i pay hospital bill through pos terminal but the transaction was failed, the amount was debited from my account as well as not credited to a hospital. As 4 times i tried to do this, my money 763 rs was deducted 2 times and 350 rs was deducted 2 times by indian bank. Still, i'am checking the status of transaction but not credited to my account. I need the refund of money.. So please kindly look into the issue and refund the money at the earliest
                                Indian Bank customer support has been notified about the posted complaint.
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                                  M
                                  Manish Prakash khare
                                  from Delhi, Delhi
                                  May 3, 2019
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                                  The manager
                                  Indian bank
                                  Safdarjung development enclave
                                  Subject: refund

                                  Dear sir
                                  I am writing this complaint against a refund to be initiated for my reference number[protected]... Which according to amazon should have been processed in my bank account no [protected] by 2.5.19 for rupees 12965/-.
                                  Kindly see to this mattar and assist to get my refund asap.
                                  Thank you
                                  Yours truly
                                  Manish
                                  +1 photos
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                                    Amanr27
                                    from Mumbai, Maharashtra
                                    May 3, 2019
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                                    File charge dispute against my refund from amazon.
                                    The reference no. Is 7550372910502868991722308
                                    Plzzz see it the amount is rs. 718
                                    I have been to branch but problem didnt solved
                                    My name aman raj
                                    Bank account no. [protected]
                                    I have order order product from amazon urban gabru facewash and cream and natural scrubber lofuha in 13 aprl
                                    The order get cancelled and refund which i have to be received is due on 24 april
                                    By till date no. Refund
                                    A person who is bank declining to charge dispute form
                                    They are asking to put statement by amazon... But amazon told me that they have initiated refund to bank and bank given them a reference no. Which i stated above... The amazon said that they are clear from their side...
                                    I hope u will resolve this problem
                                    Indian Bank customer support has been notified about the posted complaint.
                                    May 04, 2019
                                    Updated by Amanr27
                                    What happened.. No update
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                                      1
                                      16mi33006
                                      from Kharagpur, West Bengal
                                      May 3, 2019
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                                      refund problem from razorpay to my account

                                      30001091139097129282781 is my arn number of my refund. Money has been debited from my account and i have not received a refund. Hello please resolve this.

                                      Actually from razorpay they are saying like this "we checked the refund `rfnd_cmbzzvqwpwtx0l` and the amount of ₹2, 500.00 has been successfully refunded from our end on 22nd apr, 2019. While refunds are immediate from our end, banks take 5 to 7 working days to credit the...
                                      +2 photos
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                                      A
                                      Arfu Prince
                                      from Sivagiri, Tamil Nadu
                                      May 3, 2019
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                                      Address: Gudiyattam, Vellore, Tamil Nadu, +91

                                      Name: m afsar basha
                                      Ac. No :[protected]
                                      Mobile:[protected]
                                      Refund ref number:75503729101028582798879
                                      Bank - indian bank

                                      I have purchased belt from amazon on 24.03.2019 by making payment of rs.560 through indian bank debit card. I have returned the item and amazon initiated refund on 09.04.19 with refund reference number of 75503729101028582798879. They even shared transaction id on my request i visited branch for solution and they contacted bill desk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

                                      Best regards
                                      Afsar
                                      [protected]
                                      +1 photos
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