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Mobile handsetsamazon india refund issue complaint
[resolved] amazon india — refund issue complaint
1 review
India
Avenger gaming956 on apr 24, 2019
Order id: [protected]
Name: akash tanwar
Acc: ([protected])
Bank:indian bank
Refund reference number:[protected]
Phone number: ([protected])
I have purchased mobile and from amazon on[26/3/2019 ] by making payment of 8999 rupees through indian bank debit card. I have replace the item and amazon initiated refund on[[protected]] with refund reference number of[[protected]]. They even shared transaction id on my request. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.
I hope you resolve the issue
Apr 26, 2019
Complaint marked as Resolved
Indian Bank customer support has been notified about the posted complaint.
Apr 26, 2019
Updated by Avenger Gaming956 Please contact me fastly .