Indian Bank Complaints & Reviews

On[protected] I did an NEFT transaction of Rs.2750 threw my Indian bank Mobile App registered with my account no-[protected] to a BAnk of Baroda Account No-[protected] / IFSC - BARB0DHARAP . The money got debited from my account but it was not credited to the benificiary, It has not been credited to my account till date after frequent visits for complaing in my home branch .

During making payment by atm debit card for rupees 2900 amount deducted twice on 30 september 2021 at 18/30 hrs despite failure of one transection in favour of dav public school . after lodgging so many complaint no action has been taken. so i request you to return the unpaid of rupees 2900 in my account . details is as under
account no [protected]
indian bank baroda house branch new delhi

Dear Sir,

I have transferred the amount of Rs.7000 to my beneficiary account on 08.11.2021 through IMPS via IndoAsis App. But the amount has been debited from account and the amount is not credited to Beneficiary account or my account.
Further, I have raised complaint through Phone to Help line but no response and I have raised complaint in Indian Bank CGRC Portal the reply is as follows:

"CLOSING REMARKS : A : Please provide valid NEFT UTR no and transaction date for NEFT transaction. Else please contact IMPS recon or UPI recon or ATM section [protected]@indianbank.co.in / [protected]@indianbank.co.in for IMPS/UPI/ATM transaction."

Based on the reply of CGRC I have sent the compliant to above mail address but No response.

In this regard, The amount have been transferred for hospitality purpose but it is not credited and I am facing Lot of Pressure due to this. Hence, I requesting you to kindly do the needful please.
TRN DATE[protected], TRN AMOUNT - 7000 TRN ID[protected]

Ordered and returned a product (AKA CHIC Women's High Rise Slim Fit Jean) on 19 October 2021 and the price of the product was ₹ 829 and this is the order ID[[protected]] Amazon initiated the refund on 29 October 2021. But i have not received the refund and this is the refund reference number is [[protected]] Tried the customer support complaint at the bank but was of no use. Kindly resolve.

My account number is :[[protected] ]

My 10, 419 rs are debited from debit card and from ecom purchase i don't no how but when i check my bank balance my money is only 181 rs then got to bank but they this online shopping you done. But i have not do anytype of shopping from ecom purchase. Refund my as soon as possible. 2091xxxx310 my acc no and account holder name is sunita namdev ingle.

I got my refund initiated from IGNOUon 22 november and has not credited to my account yet. Bank ARN no- 30001013271298190212937
Please help me with this . Thanks

I wish to inform you that on 12.11.2021 around 6.00 p.m. by mistake, I have transferred an amount of Rs.1, 80, 000 /- (Rupees One lakh and Eighty Thousand) from my Saving A/C. No.[protected]Indian Bank, Royapettah Branch, Chennai ) to another account No.[protected] (Indian Bank, Rangaraja Puram Branch, Chennai). Reference No.[protected]. Immediately, on noticing this mistake I have made a complaint through phone to cybercrime online portal. (Acknowledgement No.[protected]) and also informed this to Indian Bank, Royapettah Branch through phone.
I humbly request your goodselves to kindly help me in getting the amount of Rs.1, 80, 000/- which was wrongly transferred from my saving account as early as possible.
I have compliant forward to nodal officer also. still now no reply

Dear Sir,
Dear Sir, Madam,

This Nasim Arif Khan an account holder of your respected Udayagiri Mysore

Branch( SB [protected]), on 31st of December 2020 I did IMPS transaction through MOBILE BANKING to one of my beneficiary account on
01/01/2021 01/01/2021 ATM SERVICE BRANCH WITHDRAWAL TRANSFER /IMPS/P2A/[protected]/[protected]/BKID/NA TRANSFER TO [protected] 3000.00
01/01/2021 01/01/2021 ATM SERVICE BRANCH WITHDRAWAL TRANSFER /IMPS/P2A/[protected]/[protected]/BKID/NA TRANSFER TO [protected] 3000.00
01/01/2021 01/01/2021 ATM SERVICE BRANCH WITHDRAWAL TRANSFER /IMPS/P2A/[protected]/[protected]/BKID/NA TRANSFER TO [protected] 3000.00

21/02/2021 21/02/2021 ATM SERVICE BRANCH WITHDRAWAL TRANSFER /IMPS/P2A/[protected]/[protected]/BKID/Medic TRANSFER TO [protected] 1000.00

i contacted my respected branch trough mobile they told me within 24 hours it is going to revers which is not reversed so far, and again i contacted to my bank, they told me to give written complaint and i given, so far NO REPLY from my bank.

I got my refund initiated from amazon on 15 nov and the expected credit dat was 19 nov and has not credited to my account refund reference no is VCSODBZN0000KV9ZI5EY

I, Syed Gafferl account holder of your Indian Bank with account number [[protected]], a month ago on 08/11/2021 my IMPS transaction was failed and 7000/- rupees was deducted from my account not credited to beneficiary account and not refunded to my account also. And i'm waiting from one month. I also complaint in Indian Bank home branch Kochadai but there is no reply of my complaint.
Please verify and refund my money.
Regards

I, Syed Gafferl account holder of your Indian Bank with account number [[protected]], a month ago on 08/09/2021 my IMPS transaction was failed and 7000/- rupees was deducted from my account not credited to beneficiary account and not refunded to my account also. And i'm waiting from one month. I also complaint in Indian Bank home branch Kochadai but there is no reply of my complaint.
Please verify and refund my money.
Regards
Syed Gaffer S

When customer ask questions means they not give proper response talk with mobile and handle customer whole sivagangai india bank branch like that

By this reason am to tired and hate india bank
Please take action

Ordered and returned a product (AKA CHIC Women's High Rise Slim Fit Jean) on 19 October 2021 and the price of the product was ₹ 829 and this is the order ID[[protected]] Amazon initiated the refund on 29 October 2021. But i have not received the refund and this is the refund reference number is [[protected]] Tried the customer support complaint at the bank but was of no use. Kindly resolve.

I’m studying in Ukraine. I tried to withdraw 50, 000 rupees to pay my fees. I didn’t get the money but it got reduced from my account. It happened at 21/09/21. My branch is Panruti. I sent email to my branch also. But, it isn’t credited back.It’s been one and half month. Please take some action sir.

I have ordered 2 foods on Zomato. Due to some technical issues refund was issued. its been more than a week i havent got my refund zomato says its done from their side.

There is help from indian bank customer care. Since they dont have access to view refund status. then why the f they are there

I dont know who is playing games here.

RRN for first order: 17203011312144634109420
RRN for seconf order: 17203011312144634109438

Terminal ID: 87028298

TX No 1:[protected]
TX No 2:[protected]

I am sure these people gonna mark resolved without solving or giving any update. neither have access to verify the status.

Help is appreciated

I have my user ID and password for my Indian bank. I am trying to change my transaction password and it is giving me an error (807 your internet banking login status is inactive. please contact branch). I visited my home branch. They try to fix it but couldn't, they told me they will raise a ticket for the same but nothing happened, I raised the ticket from my end as well, still not getting any help. I'm very much disappointed with this bank.

Sir,
I have ordered a Cosmic byte C1070T Interstellar wired gamepad on 30/10/2021.It was to be received on 02/11/2021. But I have returned my product.
Amazon initiated the refund on 03/11/2021 and it was expected to come on 07/11/2021.
Amazon gave me the reference number :[protected] but the Indian Bank has still not credited my money.
I request you to help me as soon as possible.

I ordered and returned a product (AKA CHIC Women's High Rise Slim Fit Jean) on 19 October 2021 and the price of the product was ₹ 829 and this is the order ID[[protected]] Amazon initiated the refund on 29 October 2021. But i have not received the refund and this is the refund reference number is [[protected]] Tried the customer support complaint at the bank but was of no use. Kindly resolve.

My account number is :[[protected] ]

Dear sir/madam,
Amount not credit my account please help me
Order id #[protected]
RRN NO[protected]
Mo no [protected]

Dear Sir/Madam,
I am an existing government salaried customer of your esteemed bank bearing SB account no. [protected]. I have been associated with your Indian Bank (Allahabad Bank) for a long time. I trusted your bank that’s why I decided to go for housing loan from your bank and contacted to housing loan Counsellor (Indian bank-Varanasi) and Branch Manager Kamachha, they were assured me your housing lone (P+C) amount 75 lakh will be sanctioned within 21 days from the date of agreement of property.
Indian Bank Counsellor Mr. Sunil Gavaskar were prepared the agreement paper (Mr. Gavaskar took 500.00 rupees in cash) & ties up with seller party and buyer party on date[protected], after studying my case & visiting the site (NO-VDA MAP approval old house property) the branch manager kamachha Varanasi put its hand. Then we (Mr. Alok Kumar Bharati & Mrs. Babita) submitted all the document related to property and original agreement paper for further proceeding to Mr. Sunil Gavaskar on[protected] & Mr. Gavaskar took 3500.00 rupees in cash from me for this work.
Then we both Alok kumar bharati and Mrs. Babita (both are Government employ) submitted all the necessary document (3photo, PAN, Aadhar, form16, salary slip, bank statement, ID card, employee certificate etc.) to branch kamachha Varanasi and filled the housing loan application with 3 e-stamp of 100.00 rupee in the favour of branch on[protected] and the same day Mr. Lokesh, Mrs. Richa (from branch kamachha) Mr. Sunil Gavaskar and Mr. Ajay shankar Rai (Bank’s panel engineer site Valuer) visited to the site (NO-VDA MAP approval old house property) and Mr. Gavaskar again took 8500.00 rupees in Cash from me in the name of valuation.
Under the assured of the branch manager and Mr. Gavaskar again told, your loan will be sanction within a few days but time runs out in this wait day by day. Mr. Lokesh Branch Manager Kamachha did not inform me about the modification in the bank’s circular (ADV-107/2021-22 Date-06.09.2021) and kept taking some documents from me time to time on the name of bank procedure. Then on which basis did the bank manager forward my form? Was the bank manager unaware to the modified circular (?) that the loan would not be passed on NO-VDA approval old house property?
After hanging my application so much, on the date[protected]days from the date of agreement), suddenly Mr. Gavaskar told on the phone that your loan has not been approved, come to the branch and take your file. On the same day when I reached the bank without delay, Mr. lokesh showed me the circular (ADV-107/2021-22 Date-06.09.2021) and told that due to the NO-VDA approval house property your housing loan has not been approved by higher authority.
Due to the branch Manager Branch- kamachha Varanasi and Housing loan Consular Mr. Sunil Gavaskar, I lost my precious time, money and all hope of getting the loan through your esteemed Indian Bank. After losing everything I asked for my all documents back. The Branch manager kamachha returned 3photo, PAN, Aadhar, form16, salary slip, bank statement, ID card, employee certificate & 3 e-stamps of Rs.100.00 to me but the original/photocopy document (1) Original Agreement paper (seller and buyer Party) (2) NEC report & certified copy of property (by ADV Mr. Chandrakant Chaubey, Bank’s panel advocate) and (3) Valuation report of property (by Engg. Mr. Ajay Shankar Rai, Bank’s panel engineer& architect) was not returned to me by the branch Manager Branch- kamachha Varanasi and Housing loan counsellor Mr. Sunil Gavaskar to whom I already paid on above mentioned date.
The Manager Branch- kamachha Varanasi and Housing loan Counsellor Mr. Sunil Gavaskar said that you will not get the document because its bank’s document and you will get your money (12500.00) in the evening[protected]lied to cover up the matter). When I called Mr. Gavaskar in the same day evening to return the document (original or photo copy of agreement paper, NEC & certified copy report and property Valuation report) Mr. Gavaskar said that I have already talked to the ZM/ZO of another Bank and your housing loan will be done from Bank of Baroda, then I said that, I do not believe your words now please return my documents, till now I have not received my three original documents, so in compulsion I have to write a complaint letter to you higher authority of Indian bank.
It is very important to tell this incident in your notice so that you higher authority of Indian bank can save the honour of the bank and by taking action on the act done by Mr. Lokesh Branch Manager Kamachha and Housing loan Counsellor Mr. Sunil Gavaskar.
1. Mr. Lokesh Branch Manager Kamachha and Housing loan Counsellor Mr. Sunil Gavaskar did not inform me about the modification in the bank circular (ADV-107/2021-22 Date-06.09.2021) at time. (?).
2. On which basis the Mr. Lokesh branch Manager Kamachha and Housing loan Counsellor Mr. Sunil Gavaskar had assured to give the housing loan in 21 days without getting the circular.
3. Why did the Mr. Lokesh Branch Manager Kamachha and Housing loan Counsellor Mr. Sunil Gavaskar take so long time (58 days) to tell that your loan could not be done?
4. On which basis did the bank manager forward my application file? Was the bank manager unaware to the modified circular (?) that the loan would not be passed on NO-VDA approval, 40 years old House Property as per the circular (ADV-107/2021-22 Date-06.09.2021).
5. Why Mr. Lokesh Branch Manager Kamachha and Housing loan Counsellor Mr. Sunil Gavaskar hasn't returned my documents (1) original Agreement paper (seller Party and buyer Party) (2) NEC report & certified copy of property (by ADV Mr. Chandrakant Chaubey, Bank’s panel advocate) and (3) Valuation report of property (by Engg. Mr. Ajay Shankar Rai, Bank’s panel engineer& architect) yet and Instead of returning the documents, offered to get a house loan from another particular bank (Bank of Baroda) and again asking more money to work.
6. On 28th October 2021, when I asked for the documents back, money was asked for the photocopied documents by branch manager and I was abused by the manager by saying words like khisiyani billi khambha noche (an embarrassed or ashamed person tends to vent his/her feeling by quarrelling).
7. On which basis, the cash money charged by the Mr. Lokesh Branch Manager Kamachha and housing loan Counsellor Mr. Sunil Gavaskar from direct to customers in cash for getting the documents done, why was the money not transferred from account to account through CTS CHEQUES?
8. Does the bank have the right to refuse to return customer’s documents (seller-buyer original agreement paper, NEC & certified copy report and property Valuation report), while loan is cancelled due to any reason?
9. Mr. Lokesh Branch Manager Kamachha and Housing loan Counsellor Mr. Sunil Gavaskar threatened and said that whatever you have to do, no one will be able to spoil anything for us.
10. My brother in law has also applied for home loan in the same branch of Indian Bank, on next day[protected] without any reason Mr. Gavasker messaged to my brother in law that he should withdraw his file from the kamachha branch. This act shows that with the connivance of Mr. Sunil Gavaskar and Mr. Lokesh they lure the customer into their trap for money and in the end they do not return the money taken from the customer by making some excuse of not getting the loan.
11. Who gave them the right to play illegitimately with the customer's time & money and to tarnish the reputation of the bank?

12. As you higher authority also know that without original agreement paper of both parties (seller and buyer Party) how do we buyer get back the agreement’s amount 100000.00 one lakh rupees of the agreement from the seller party or apply to another bank for housing loan. (?)

I emailed a reminder letter to the branch manager kamachha & Mr. Gavaskar for please get back my documents on[protected] but no response came nor did I get back my all three documents yet. I also made a verbal complaint to RMPC Indian bank Varanasi on[protected] but till now no response has come.

I have full hope and trust from you that higher authority of Indian bank will help me properly to either re-consider my home loan application (conditional) or getting back my original documents (1) original Agreement paper (seller Party and buyer Party) (2) NEC report & certified copy of property (by ADV Mr. Chandrakant Chaubey, Bank’s panel advocate) and (3) Valuation report of property (by Engg. Mr. Ajay Shankar Rai, Bank’s panel engineer& architect), so that I can apply for home loan from any other bank within time. Please do justice to the victim customer and punish these accused so that no one plays with customer’s honors & spirit. The dignity and honour of Indian Bank (Your Own Bank & Banking that’s Twice as Good) cannot be tarnished because of one's personal interest.

Complainant
Alok Kumar Bharati
A/C- [protected]
CIF- [protected]
Contact - [protected]
Email- [protected]@gmail.com