Indian Oil Corporation [IOC] Complaints & Reviews

Dear sir/madam,

I have booked for a gas cylinder with ganapathyvel indane gas agency, velecherry and cash memo[protected] for the same has been generated on 6/9/2019. Booking number[protected].

But, till today, gas cylinder has not been delivered and no proper response from the agency also. Kindly request you to help me in this issue.

Thanks

Today i went to indianoil petrol bunk opposite to jssaet entrance gate, purchase 1, 000/- petrol for my new car and i asked very polite way at 800 meter running but staff person stopped the petrol gun and he replied it’s like that only and his behaviour like rowdy immediately 2 people came shouting on me it’s like that only and while closing my car petrol cap they broke if you have cc tv access you can check, this is very bad experience...

The petrol pump near central jail gwalior is not accepting indian coins which were given by me and were talking very rudely and was saying these does not work and insulting our currency if this matter is not looked after than i will be forced to comlaint at colloectors office and will influence wrong about it. And the man was saying this is police petrol pump and here we are the owner. Please see

Dear sir,

This complaint is against indian oil petrol pump owned by sethi petrol pump i paid rs.400 for fuel filling but the filling machine not showing the amount. I ask him why this is not showing the amount so he said that this oil is for testing. After that the filling man filled the 5 ltr. Petrol in bike. I calculate the 5 ltr. With current rate (Showing in machine) which is the 74.65 per ltr. The result is 373.25
Than i again ask the filling man that i paid rs.400/- but petrol fill amount rs.373.25 difference of rs.26.75 why cames diffrance???

Filling man sated giving irrelevant excused, after argument he ready for filling the petrol of balance amount rs.26.75

Please take some action to deter such effort of these petrol pump.

Email address:[protected]@gmail.com

The indian oil gas station in bommanahalli, hongasondra has atrocious services. When gas stations are empty, the employees are enjoying and making only one person work and the queue is soo long. Even then the employee told me to go to the one person when he supposed to be working.
I was a frequent customer to indian oil since i live nearby. Now because of this, i no longer go to indian oil and am willing to do an extra 10 min ride to bharath petroleum.
You just lost one customer and the way i see it is if you keep this going on, customers will go to your competitors and will never come back to indian oil. Word of mouth is a big factor to bring down any firm so look into this and improve the ethics and behavior of your employees.

Dear sir,
I am not getting my gas subsidy since 1917.
Sri rama agencies ([protected])
Consumer id. 18963
Name: bhupendranath gain
Address:
Ramamurthynagar, bangalore
Mob [protected]
My id and bank account are linked with aadhar
To day i went to sri rama agencies but could not get any information due to server not working. Pl do the needful.

Indial oil fuel pump near abhay singh chowk delhi road rewari haryana. Fuel pump machine platform have no safety sign that how much plateform cover on ground. Means, where this platform ground end, it should be shown by 4 ti 5 fet height with any sign so taht drivers can see the last end of this machine plateform. Last days i have big damage in my car due to not seen this plateform ground last eage. Also you cover it by sharp iron cover.

You should remove it and show the last end with 5 feet tag height caution.

Regards,
Manmohan
[protected]

Dear concern

I have indane lpg connection in vadodara i have given my aadhar card for subsidy but it is not linked official said your aadhar is alraedy linked with another connection actually my mother is living in my native village and she applied for bharat gas in ujjvala yojna and the officials of bharat gas asked for all aadhar card copy of mentioned members in ration card and then she submitted all aadhar cards of my all family members mentioned in ration card so my aadhar is linked there.
What should i do now? Please do needful

Sir
I have booked and paid online gas refill cylinder order[protected] ref num #[protected]. Consumer no [protected]. Paid rs. 616.50 dt.15/9/2019. Invoice no.[protected] of amount rs 616.50 generated. Gas cylinder delivered on 17/9/2019. Distributor is vkt indane [protected] ludhiana city. The distributor did not deliver cylinder and asked for cash payment of rs.616.50. I was left with no alternative exept paying again. I have paid the amount again as we had to cook food.
What about the online paid system?
Please refund my amount
Please rectify your system and enquire the case.

Surinder kumar
[protected]
Ludhiana

Dear representative,

Iocl sr status update. Sr no - 1-[protected]
It may please be noted that no action so far has been taken on the issue and the shop remains open till late nights. I repeat my complaint that the industrial drills being used by puncture man shop are creating sounds beyond the allowable limits in residential area. It is has become difficult for the residents of my home and other adjacent homes to live there. It is requested to shift the puncture man booth at a distance from the society compound wall. There is enough space available at the other farther end of the petrol pump to place the booth. So please shift this shop at earliest.

Thanks,

Rishad joshi

Customer id d-11553 lucknow cylinder booked online and amount paid electronically. Confirmation message received 02 sept, 19 at 08:06 am,
Second message on 02 sept, 19 at 08:08 am that confirmation receipt for your online payment of rs 627.50, refill booking number 900829,
Third message - 06 sept, 19 at 10:45 am cash memo [protected] rs 627.50, sylinder shall be delivered shortly,
Fourth message - 13 sept, 19 at 10:50 am cash memo [protected] gererated against refill #900829 is cancelled
The ampount has already paid online.
This is a repeat case from domestic gas service.
Please see matter at your earliest

This is to make you notice seriously that at your petrol/cng pump employees are cheating customers for their pocket expenses specially at night hours, this is about your dwarka sector10/19 pump next to ambrahi village, delhi yesterday as i went to get the cng and petrol for my vehicle one of your employee name pandit ji (As everyone of staff calling him) who was not wearing his name plate as well so i'm not sure about his name he insisted me to park my vehicle at particular side whilst the other nozzle and pump was vacant and when he pushed the start button i told him gas is leaking and he misbehaved and said no it's not leaking and when i in-between stopped the main switch of cng dispensing machine nozzle he argued and all staff gathered and another employee again put the nozzle in my vehicle and refilled gas and that was without leakage, but they we're arguing and no manager was there to whom i could complain that time i am a regular customer of that pump and spend about 1200 daily on gas and petrol from the same pump but after yesterday's incidence, i make sure i change my route and never see that pump neither i get anything from that pump also i make sure my known to people who use that pump for services visit there again. But all such things will definitely hamper indian oil image.
Thanks

Nishchay ahluwalia

Respected sir/madam,
I have booked the indane lpg cylinder over phone as per the process on 6th september 2019, but till date (14.09.2019) i have not received the cylinder. I have visited the distributor twice, but the only response from them is that the load has not yet arrived from the company, whenever it comes, we shall pass the cylinder to you. It has been more than 7 days i have no cylinder at my house. And no proper response...

Dear sir/madam, my mother in law is a senior citizen and does not receive pension. Her gas connection is with kalpana indane gas agency remco layout vijaya nagar bangalore and the number is [protected]. The delivery man has started demanding rupees fifty for every delivery while she pays 20 rupees for every delivery. She finds it difficult to pay 50 rupees for the delivery. Can you instruct the agency not to charge any delivery fee to senior citizens? Appreciate your action. Regards, sundar on behalf of customer mangalam.

I ordered gas through ivr on sept 2nd and on 9th sept i received message like your cylinder is delivered with invoice no. But it is not delivered to me. I went the "namrata gas agency office" and enquired about this. They said they will talk with delivery guy and will send i to you on next day. And it doesn't happened and i called them several times nobody picks the call. I went to them again and they are talking irresponsibly. This is not the first time happened, "they are selling cylinders to non customers for higher price and making money". Please take necessary action on them to make deliver cylinders proper to the customers.

Namrata gas agency
Address: 1-89/3/7, bjp office, shanthi nagar, kukatpally, hyderabad, telangana 500072
Phone:[protected]

In the adverstisement they have mentioned graduate so we wrote the exam nd cleared, nd they called for verification nd rejecting saying that it is not btech students if this was the case then they shld have rejected us before the exam really so careless this is not a simple job it a central government job, u shld have clearly mentioned really very bad response

Sir on 22 Aug I booked gas bottle through IOC android application also made payment online which receipt I attached in this complaint. on 25 or 26 Aug the delivery came and asking for the payment also told me to complaint the tollfree no for reversal the deducted payment and they collected cash from my home like 580. so finally I paid twice for the bottle so please send me back my payment as soon as possible. I tried for tolfree no but is continuously busy tone.

Dear Concern,

I request you to look into the working of your petrol pump in durgapur bidhan nagar west bengal .I visited the pump to fuel my bike
They told me normal petrol is not available so you need to fuel extra premium
I aggred on the Same.but to recheck I took another bike visited the pump and ask them to fuel normal petrol and they fueled it

On complaining the dame to manager
He was reluctant to listen to matter

I request your kind intervention In the matter otherwise i will go for some other way .

I want a proper clarification in the matter.

Didn't receive lpg cylinder from two months from the anita indane agency, the agency distributing lpg cylinder at our area, but i received messages saying that my cylinder has been delivered to me.
The service of the said agency is not at all satisfactory. Even after repeated complaints and requests to the agency, i didn't receive the cylinder. It is not the first time i'm facing such problems. The employees of the agency are uncooperative and rude in their treatment and behaviour towards the consumers.

I filled petrol at jai govind indian oil petrol pump at hawa sadak jaipur of rs1200 (Autocut). Even after auto cut the handle button was pressed twice while filling petrol. The red substance was moving in the pipe which i could see moving from the transparent area which shows pressure is coming in pipe. But when the lady petrol dispenser touched the handle and pressed the output hook... The red substance stop moving in the pipe after 1130/ petrol was filled.. I objected and enquired but they did not reply me properly and the ladies moved to their office and no one came to reply. Please enquire and check the quality and quantity of petrol being filled in vehicles. Customers are cheated here as per my experience.