Indian Oil Corporation [IOC] Complaints & Reviews

Date-25/08/2019
Address:80 feet rd, 6th block, opposite to bmtc depot, koramangala, bengaluru, karnataka.
Time - 11:30am
The reason for the complain is that when people go to fill petrol in their vehicle, they fill with the extra premium, we as a consumer wherever we had gone before, if we say them to fill petrol we were asked if normal or premium in any petrol pumps.
I told the worker there to fill my tank with petrol but without my conscious the worker filled it up with extra premium when i told the worker why premium the worker say nonsense reason that this line is for premium and that line for normal petrol, but when i observed all the lines were doing the same and the customers are unaware of what is happening there. I would like the concerned authority to check the matter of the date and time given and look at their book of records and see the matter and take appropriate action on it.

Maa chandrahasini filling station owned by prem kishor patel in ruchida, ambabhona block of bargarh district is not changing price in time and charging more. I filled 5 litres jar but got 200 ml less and that too smelling kerosene. The owner who is a sand mafia for which he has been fined by tahsildar ambabhona in 2017 and have been involved in maoist donors list released by sp bargarh. He is also undertaking building and contract work from block office. Taking alternate employment/salary/emoluments is gross vioation of dealership agreement prescribed by govt of india. As such his license has to be terminated to save public from exploitation.

Respected sir,
A neighbor of our has given his premises on rent to some guys who are filling illegal gas cylinder in residential area at
D-137 madhu vihar dwarka sector 3 delhi-110059. It is very hazardous & dangerous to all
Neighbourhood people as the lpg leaks allways any thing can happen. Please take necessary action to close this illegal activity.
With thanks,
Yours faithfully,
Kishore singh

Dear sir/madam
Today, 23aug19 at 1303 hrs i refilled diesel from shaheed major anurag c. A, sector 52, noida-201307 in my xuv 500 whose tank maximum capacity as per manufacturer is 70 ltrs. I came driving at the petrol pump so there must be some oil present in the tank at that time. I received a bill of rs4934.43 for 75.45 liters diesel. I am unable to understand that how come i was charged for 75.45 liters of diesel however the maximum capacity of tank is only 70 liters. When i asked them about manual bill they said that it will not be given. I received a computerised bill that come out from the petrol machine and it is showing 75.45liters. Kindly look into the matter and check at the petrol pump why it is so.
Brgds
Mitul sethi
[protected]

Dear sir
I am arijit dey, a consumer of iocl (Lpg) containing consumer number: cx 319218 under m/s metropolitan engineers cooperative limited at kalyani central park, kalyani, nadia, west bengal - 741235. Few days ago, i noticed that the spelling of my name was printed as arijit. De on the consumer's paper.
Please correct the spelling mistake of my name. The correct spelling of my name is arijit dey.
With regards
Yours sincerely
Arijit dey

Consumer number[protected]
Order number[protected]

I had booked lpg cylinder through ivrs and paid the amount online. As there was delay in getting the delivery, i called the ivrs number to know the status and by mistake booked the another cylinder.

As my second cylinder is not empty, please cancel the cylinder booked as per above order.

Dear concern,
Please note that i had book the lpg cylinder on 17th aug'19 against my consumer no: 09819.
And received the sms about the generation of cash memo no: [protected] against my booking no: 665848 on 19th aug'19 & immediately again received another sms with comment that "your refill booking stands cancelled. Reason: cancelled booking. Delivery may be reattempted shortly."
Now today is 22nd aug'19 & till now no further information received from indene lpg.
Kindly look into this & arrange to resolve the issue on priority basis.

Dear sir, my consumer no is cx19817232 and my distributor is mathru indane gas service, address-no 103, kurubarahalli, bangalore - 560086. I have done a booking on 16th aug 2019with ref no:[protected]. Till date the cylinder has not been delivered at my residence but i have received a confirmatory sms on 21st aug 2019 that the cylinder has been delivered with cash memo no:[protected]. This is clear black marketing if i am not consuming the quota alloted to me that does not mean the distributor will sell the cylinders for black. If i will visit the distributor to complain he will treat as if he is doing some favour on me by giving this lpg cylinders

This is regarding duplicate payment collected by delivery agent for booking no.[protected] date 19aug2019. Payment had already been made online on the day of booking however cash payment has erroneously been made again on the day of delivery (21aug2019). Since this was the first instance of online payment some confusion seems to have occurred. Kindly arrange refund of the excess payment.
Cons no.: 32909/[protected]
Inv no.[protected] dt 19.08.2019
Indian oil agency : sabha indane gas agencies ([protected])

We have buying indane cylinders from mathru indane gas service since 10 years. We shifted our house recently 3 years back from prashanthanagar to nagarabhavi in bangalore. Since then this agency is not supplying properly, they cancel our booking, after it is billed n we receive the delivery message. Again do booking, call them on daily basis, 2 - 3 times a day when we find the using cylinder empty.
This time it's 25 days of 1st booking, 5 days of 2nd booking, am calling delivery person for 5th time today. He's gaming.
We had requested for transferring branch/agency. And even for this they are not supporting the necessary action.
Please let us know the option that we can do.

Dear sir/madam
Please kindly check the patrol /diessel quantity and quality of daporijo petrol pump arunachal pradesh. They should not allow to filling in 1ltr bottle. Our scooty fuel tank capacity has been 4to5 liter but when we refill full tank its going 6to7 litrre how?? It's the question able. I also doubt that quality of fuel. Even no other facilities in there. So i request you kindly visite here and check the quality and quantity of fuel. This for favour of your kind information and necessary action please.

I am buying cylinder from last two years but no subsidy is transferred to my account. I am booking cylinder from indane gas sekhri gas agency. I visited agency many times but they are not resolving my issue more than 6500rs subsidy is made till now i want my subsidy back. Please i need help. I am from batala punjab. I need my subsidy back why am i paying more.

My refill is not delivered yet. I tired calling agency again and again. I booked for refill on 11th august and confirmation sms said it will be delivered in 1-3 days but it is not delivered yet. Insted delivering on time at home they (Atharva indane sanpada) are saying me to come to agency and pickup cylinder if you are in hurry (This was there answer on call in bit rude tone and i quote "amchya kde stock nahi ahe samjun ja, tumhala jar urgent asel tar ithe yeun gheun ja cylinder". Booking number:[protected]

Booked lpg cylinder on 2nd August and paid Rs.618 through debit card. Amount debited from from my account but got email from Indane that booking is cancelled and your amount will be refunded within 7days. Till date no refund is credited to my account. Despite so many emails there is no response from the company. I have tried to call Indane customer care number so many times but number is always busy.

Hi,
I had booked as cylinder from nim gas services through ivr call. And received a msg. To pay online for this booking [snap attached] had paid for that rs 572.5 /- that payment done through tech process.
Next day delivery boy comes with cylinder but shows as a delivery cash challan of 572.5/- rs. Which slip shows that that paid amount not adjusted with this. And as per distributer nim gas not receive that amount from iocl. Or tech process.

So i want to know where is my money actually. To whom to talk.
Distributor declined about money receive.

Pls solve.!!

Booked LPG and received Cashmemo[protected], Booking[protected] .dt 17 Aug.
for same booking Conf no [protected], ref ni 289860 dt 11 Aug.

Yet to receive Cylinder
Made a ph call to distributor, received Unprofessional and rude answer . He asked me to call next day ..as system is down ( almost daily ).
Whenever i made call to them they are daily assuring for Delivery but never delivered. they cancelled the booking as they confirmed today on 23 Aug.

Sir,
I send a complaint to Indane Gas customer care against the agency located at Vytila, Gokul Gas Agency. Before that I talk to Mr. Arnal, Sales Officer, he questioning me who given the number to you? After that he told me that he enquire the complaint and call back tomorrow. But till date he never call me and given reply to me against the complaint made on 24 July 2019.

Delivery of cyn not made till date against booking reference no 556336 dt 3/8/19 & payment invoice no 62553486 dt 4/8/19. Msgs are send as "delivery will be made shortly and after that delivery has been made on 16/8/19." but, surprisingly no delivery has made. How this can be happened? In between personally enquired about the tentative delivery date, but all got no positive answere. The msg sent by ioc as the cylinder will be delivered. But, what is the period of the word "delivered shortly"? Am i did wrong paying in advance?
Banani paul

Today (19/08/2019) i have received a phone call ([protected]) from my indane lpg distributor (He saying tomar gas agency, ahmedabad, nikol) states that "due to the instruction from indian oil corporation (Ioc), there will be a mandatory inspection will be conducted on your lpg connection on all indane costumers immediately". The inspection is persistent and legal. You have to pay some rupees for the inspection. Otherwise the coverage of insurance will be invalid and also the next booking will be blocked.

I asked him, please send the massage through sms, email or other communicating process so that i can allow him to entry in my house accordingly.

He deny and told me and also threatened me that "if i do not it", then he will block my service.

Sir,
I don't want to reject this type of service, i want it will be through a authenticated process.

Now i want to know that whether this type of service is with the knowledge of ioc or not. If yes, then please inform me, so that i can allow him to entry in my house.

Yours truely,
Asis kumar ghosh customer no: 2024118
Mob. [protected]
Email: [protected]@rediffmail.com & asis. [protected]@mclindia.com

I was in queue to fill cng in my car at a petrol pimp in goregoan east near smashan bhumi on 17/08/2019, waiting for about an hour, a car came from behind and went direct to the filling station and filled the gas and the person named dubey told me that he was in queue. How come he was in queue as i was in queue for about an hour. I went to the manager he also said the same thing. When i told him that i want to complain, he said why are you complaining sir. We will sort it out. I asked his name, but he didnot tell his name. This is the second time this has happened. The payment by card was also not available and it was not declared any where.