Indian Oil Corporation [IOC] Complaints & Reviews

Order I'd RF [protected] date 02nd july2019 tried to book refill to consumer number 00009895 due to some technical issues from indane distributor amount of 635 deducted from bank account refill not booked, please help me to get amount to refund. Transaction made using debit card number [protected] SBI debit card

Dear sir,
They are demanding rs. 30 extra (My home to distributor office distance 1 km.).
If i ask why, they are telling as transport charge + my salary.
I refused to pay the extra money.
So the delivery man told he will not deliver the cylinder.
Help me solve this. Is this extra transport charge and salary in your policy?
If yes please explain me. Other wise explain your distributor.

Regards,
Banibrata das
Consumer no. [protected]
Mob. [protected]
Distributor: barasat indane
Distributor code:276273
Bijaynagar, jessore road (East)
Word no.15, barasat
Kolkata 700125

Dear sir/men
Sir mera name ghanshyam bagmar he mene gas connection 08/04/2019 ko transfer karaya tha. Mene gas cylinder, regulator etc. Jama kar diya lekin muje nahi case payment diya or nahi abhi tak mere account me credit hua he. Ranchi rigion ko bhi call kiya magar kuch reply nahi, agency ko call kiya wo bhi koi reply nahi de raha he. Toll free no per complain bhi kiya magar wo bhi no deta he or koi action nahi hota he
...

Indian oil corporation installed tokimemono m1252077 make pump for dispensing diesel in mines area.in recent days, we are facing continuous problems like no display while issuing the diesel, not working suddenly.. Etc, these may cause production loss in mines

In view of the above, please arrange to service the above said pump immediately

Immediate action in this regard is highly appreciated

I have booked for a gas cylinder on 25.06.2019; booking reference no.339372, till date, 09.07.2019 it has not been supplied;
Requested online as the phone no is always busy / not answering.
Behavior of staff is very bad, as if the customers are beggars, they do not listen from the customer.
They want the delivery of gas cylinder from the counter mainly.

Sir
My consumer no. Is [protected]. I have booked cylinder two times. But cylinder order is cancelled by distributor gives reason no money. First i have ordered at 18 june order no. 905461. After msg comes contact ur distributor to reason. After some time msg come no money. So i again booked order no. 905515 again order cancelled no money. I don't understand reason no money. If he delivers cylinder then money not give this reason comes. I send mail to distributor online but no response comes. Distributor is shilpa gas service majri kalamazoo karala

The police kalyan petrol pump has no free air facility. They do not give petrol in bottle. No petrol quantity measuring instruments awailable. Yestarday i went to th petrol pump to get petrole in the bottle for my friend's bike. The worker in the petrole pump said we dont give petrol in the bottles go to any other pump. I asked why? He told just go from here we will not give you petrol. I asked where is your manager? He told i am the manager talk to me. I asked do u have any measuring instrument for petrol yo measure quantity? He told we dont use that instruments. They have no free air facility too.

Dear sir, i am malatesh nilappa bannimatti a consumer of iocl. By mistake my consumer gone opted out of subsidy. Status:schmopt suceessfully executed. I do not want to put my name put in the "scroll of honour"for opting out of subsidy. I big apology for my unintentional error. Hope you will fulfill my request.
Consumer name: malatesh nilappa bannimatti consumer number: 11647
Contact no: [protected] / [protected]
Email id:[protected]@gmail.com
Lpg id:[protected]
Connection type:domestic
Distributor name: badami indian gas
District: haveri
Taluk: ranebennur, 581115
Address : choudeshwari road near urdu high school ranebennur

I am a consumer of indian gas. My consumer no. Is cx12342163 & the agency name is shilpa gas service, site no. 1, village majri, road, delhi, 110081. I had booked for a cylinder (Online booking ref no 852127, at 10:15 am on 28 jun 2019) but till now it has not been delivered at my home. I have called many times for gas agency and their delivery man, both are, told me that the gas cylinder would deliver soon but not delivered yet. Also, their delivery man talks very ruthless. When i called to know about cylinder delivery time. But i have received a message for the gas cylinder has been delivered as on 02-july-2019 at 12:20 pm. They have not ready to supply gas for me. I believe that the agency had supply gas to others (Not booked persons for higher rate) by using my consumer number.

Sir, my registered SIM has been lost with my mobile set 2 years ago, hence I wish to change it for my present mobile No-[protected] immediately as I visited my concerned distributor again n again but they are not helping me properly.
Consummer No-28197
Distributor-Indane Contai, WB([protected])
Please help me for further correspondence with Indane

The toilet present in the Petrol Pump area was very dirty. I personally went to the cabin of the owner and conveyed about the dirty toilet. Hope he takes some action.
Such toilets are undignified for any person, lady or gents who come there as customer to fill up the petrol or diesel. The customer expect at least the facility of clean toilet, filtered drinking water and air filling unit for tyres.

Dear sir
Sub: wrong transaction and sales void sales

I had filled in petrol from indian oil pump at bandra kurla complex at 8.15 pm last night (6th july 2019). The value of petrol filled was rs 1500.00. But mistakenly the amount deducted was rs 1, 50, 000.027 (20: 14: 36 hours) however immediately they made a refund by void sale (20:16:22 hours) for the same amount of rs 1, 50, 000.27. I don't know which number to call. The person who attended to me is one mr. Tiwari at your pump.
I was told by the pump that in a few hours the money will be back into my account. However, while checking with bank it is yet to come. May i request you to look into this on an urgent basis and help me out as the amount involved is very huge
Attached is the image of both the transaction

Thanks and regards
Bhagavan das
[protected]

Transaction id 191540058000010005318
Order number [protected]

I had made payment of rs.742.72 for a gas cylinder on indian oil website on 1st june 2019. I got an sms that the payment was canceled. When the delivery boy delivered the cylinder and asked for the amount, i paid him in cash and received the cylinder.

For my surprise after a few days, that amount was not returned back to my credit card and it was on my credit card bill. I contacted indian oil customer complaints number[protected] and raised a complaint with a complaint sr no - 1-[protected]

I got a reply from indian oil to collect the amount from the distributor. When i contacted the distributor regarding the refund, he was telling that he can't return the entire amount of rs.742.72 which includes some online transaction charges and he will return only the amount for the cylinder after checking his bank account. He also told that he can give only check and cannot pay me in cash as he needs a proof that he has returned me the amount properly.

I again contacted the customer complaints number[protected] and informed that i required the full amount transferred back to my bank account, where they reponed the same complaint sr no - 1-[protected] and then gave the same reply that to collect the amount from the distributor and closed this complaint.

As per my knowledge, when any online transaction gets canceled, the amount should get refunded back to the source (Bank account, debit or credit card).

Totally surprised and frustrated with the services of indian oil and the incapability of such a big company doing crores of transactions every day and not handling failed online transactions properly, like refunding the transaction amount back to the source of payment (Bank, debit or credit card).

1. Why should i go through so many hassles for a failed payment like going to the distributor's office and collecting a check and again going to my bank to enchase it?

2. Why should i get a lesser amount of what was made as a transaction online (Less than rs.742.47) and which got failed due to some server issues of indian oil?

3. Who is responsible to pay me the transaction charges which i maid for the payment. Is this the way, how a government-run organisation follows digital india payments?

Recently we filled our car petrol tank named duster which have tank capacity of 50 litres but the worker of petrol pump, sector 42c, chandigarh (Ashish petrol pump) have filled 60.93 litres at 10.04 pm today.
Already it had approx 10 litres in it before filling
I am giving you the receipt details for your information as follows-
Bill no.- 337400
Kindly please have a check and take some major actions and report us as soon as possible.
Hope to hear from you soon.
Thank you.
Contact us at -[protected] (Shubham goyal)
[protected] (Rajesh goyal)
Or
Email us at - [protected]@gmail.com

The distributor l v reddy gas service who deals in indane gas distribution in old bowenpally telangana, secunderabad is not delivering the gas cylinder if we book the cylinder and pay the money online. Even after repeated requests the agency people are not bothering to deliver the gas cylinder. This is the second time we are facing the problem. Will there be any solution?

Hi,

I took gas connection one year back from "mourya teja indane gas agency" and due to some personal reasons i had to leave bangalore so i had to close the connection.

I requested for closing gas connection, in first week of may 2019 and they closed it and after checking for deposit amount for two gas cylinders they said that it will be refunded in 4 to 5 working days.
I waited but didn't get deposit amount back. I have called them more than 30 times to remind them that i have still not get deposit amount and everytime they give an excuse that it will get refunded in few days.
It's been more than 2 months and i still have not received the deposit amount.

One time when i called them, then they said that they have refunded the amount and the name which they mentioned and account number was someone else name, not my name and was not my account details.
If required i can even provide my bank statements to prove that deposit amount is not refunded yet.

It is really frustrating now to call them and in return either they don't pick call or give an excuse to wait for few days.

I am attaching the gas connection termination form which i received while closing the connection.
Consumer number is[protected][protected]).

Kindly take required action.
Kindly let me know when will i get my deposit amount back for two cylinders?

Here is the address of gas connection provider.
Mourya teja indane gas agency, no.125/6, tavarekere main road, btm layout 1st stage, bangalore - 560029, near tavarekere bus stop

Spurty gas agency located at alwal in hyderabad was not bothering about consumers problem, i transferred from shamshabad to alwal and submitted all necessary documents to management, they told everything fine, but iam unable to book gas and i again went to them, they told problem is rectified but still iam unable to book gas and the way of solving the issues from them is not up to the mark, plz take care of consumers and plz look in to my problem with consumer number [protected]

I had to pay cash for the gas booked online. I had paid the amount - Gas agency was Sheela Gas agency. Reference number for payment[protected] is the number of reference. Invoice number is 47828397. Inspite of payment of the money online around 634, I had to pay the cash in person when the person came home. Please ensure that the amount is refunded.

Reffer to my complaint i'd 2288380. Received an email saying

Dear indane customer,

We regret to inform you that due to some technical issue, your online payment of amount rs 675.50 made on[protected]:01:27 for lpg refills has failed. Your refund is being processed and will be credited in your bank account/card in 15 business days. Inconvenience caused to you is deeply regretted.in case you have already received services against this online payment please ignore this communication.

Regards

Indane team
Amount not credited to my account

Ndane — non receipt of gas cylinder

Jai gopal verma
Vpo meham distt rohtak haryana
Dear sir,
I am customer of indane gas holding facility of double barrel. My consumer no. Is cx23868648 my indane distributor is "meham chaubisi indane in
Meham distt rohtak haryana. I have made booking for refill on three times in this month of june 2019. I met with the gas agency officials and requested to deliver my gas cylinder but they paid no attention on my request... On 23/07/2019 i made a reminder about non delivery, there was voice message that last delivery was made to me on 28.03.2019but in fact no such delivery was made. It is learnt that said distributor is playing some mis-chief always. On being contacted the distributor in this matter his behavior was so rough. I am a govt official. You are requested to kindly make an inquiry in the matter. Pl also see that issue is resolved at an earlist.
Yours sincerely
Jai gopal verma
Vpo meham distt rohtak harya