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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 19, 2026

Complaints 13306

Resolved

5159

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8147

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Indian Oil Corporation [IOC] reviews & complaints page 117

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Address: 272, Mahatma Fule Road, Shahapur Belgaum., 590001

Sir, my lpgid is :[protected], i have booked a cylinder on 16/06/2019 after booking the cylinder i have received a link through which i have made online payment on the same day. The amount of rs.742/- has been deducted from my debit card on the same day, but on 20/06/2019 when i received the cylinder i was asked to pay the full amount, i have visited the dealer m/s. Disha indane on 21/06/2019 and registered my complaint. But till today i. E. 29/06/2019 i have not received any refund of the amount. The amount was deducted and the statement i have received the following remarks pos:indian oil corp/mumbai/[protected].
Sir, please look into the matter at the earliest.

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Address: Shuklaganj, Unnao, Uttar Pradesh

Dear sir, i request to say that i m your consumer of indian gas from shuklaganj gas service, district unnao, state uttar pradesh.. My consumer no is 23751662 and also consumer name suresh kumar.. Sir every month i book my gas as home delivery but sir the shuklaganj gas service has not send my gas every month. When i reached there than the employee of shuklaganj gas service do bad behavior than me.. And also abuse me.. And send gas after 10 to 15 days and my gas end every month when the cylinder reached at my home.. So sir plz clear my complain

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Address: Kotkapura Road, Bypass, Muktsar, Punjab, 152026

Name of the fuel station : tirath automobiles pvt ltd

Sir/mam

I got my car refueled from the above mentioned fuel station, while my car got refueled my another car got heated, and when i asked for the help they refused to do so and when we asked them to let us park the car for sometime so that we can arrange the mechanic to repair the car they literally misbehaved with us and denied to help.

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Address: Flat-2B, Second Floor, 10 S.K.B.SARANI, SETH BAGAN, DUMDUM, Kolkata, West Bengal, 700030

Website: indane.co.in/order_idea_new.php

Hi team,

I was booking online my domestic cylinder. Money was debited from my bank but booking failed. No refund has been received yet. Please look into the issue for resolution.

I will be grateful for your help in this regard.

Consumer no. : [protected]
Lpg id : 3 [protected]
Failure reference no. : rf15613625
Upi transaction id :[protected]
Amount debited : rs 763.50

Pfa snippets of the failure message and my payment done message.

Thanks and warm regards,
Anamitra bardhan roy
P#[protected]
E# anamitra. [protected]@gmail.com

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Address: KANTHI PATTI PATHERDEWA DEORIA, Deoria, Uttar Pradesh

Whom so ever it may concern
dear sir,
after demise i have lost gas connection book and not able to find the same. My consumer no is[protected] which issued by ramawati indane gramin vitrak baghauchghat.Deoria

so you are requested to issue us a new gas connection book. The gas connection book was earlier the name of shri ram nachhatar prasad village kanthipatti post patherdewa . Distt. Deoria-uttar pradesh.

Thanks & regards

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Address: Puthiyakavu, Mavelikara, Alapuzha, Alappuzha, Kerala, 690101

Ref: dealer code 125059 (Recalling from memory, need to confirm) petrol pump at puthiyakavu, mavelikara, alapuzha dist, kerala

Above still was found charging xp rate for normal petrol delivery nozzle. While asking on it (26 june), they have written "xp" by hand, using sketch pen at same nozzle and taken xp cost from me. It is not clear whether they gave me original xp or cheating me by supplying normal petrol.
Again i visited the same station on today and found the same scenario that same nozzle charging xp cost (75) and found no xp writing on it. It raised a lot of doubts on me and suspecting they are cheating customers.
We never expect such type unprofessional act from iocl outlet.

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Address: Upla sonawa ki dungri alwar, Alwar, Rajasthan, 301001

My lpg id.[protected].
Distributor code -2704400. Ambesh gas service 17-18 alkapuri shopping center alwar (Raj.)
My consumer no. Is -004321.
I am booked a cylinder on 01april 2019 on 06:42 am.
The amount rs. 715.50 of cylinder is debited from my account but my cylinder is not booked.
A mail is come from ([protected]@indane.co.in) that your transaction is failed and your amount refunded in your account in one week.

But i am not received refunded till 27 june 2019.
I am contact my times costumer care. But they did not give satisfied answer.
My upi transaction id[protected].

Tspl id[protected].

Marchent id - rf[protected].

Utr no.- icib[protected].

Please help me in this. For refunded the debited amont.

Mar 26, 2020

Complaint marked as Resolved

My cons no/id- 004321/37500000015905026 I have book a cylinder and make online payment, But, the payment fail, And I not received my refund amount. My UPI transction id- 909106741412. Please help me provide my refund.

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Address: 3, Garfa Manasatala Road, Kolkata, West Bengal, 700075

My lpg cylinder is leaking gas, i attempted to call 1906 on 27.06.2019 at 0800hrs more than a dozen times but did not receive any response. Afterwards i called indane gas customer care at [protected] and they insisted i call 1906 instead, i told them that 1906 was unresponsive and demanded that they send a technician from their end, they were able to comply and provided me a complaint no. 872846 on 0839hrs. My details - consumer no. 16827, name: kajal mondal.

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Address: Flat # 25, wing A, Vishwavihar, Ambegaon Bk. Pune 411046, Pune, Maharashtra, 411046

My name is shrinivas p mallurwar consumer id is 04608 from pune and distributor name is urja gas. I have booked my lpg gas on 07th june 2019 and still not received the gas and made several calls to distributor and received fake commitments as your cylinder will be delivered today from last 15 days.

Please help me on this.

Regards,
Shrinivas.
[protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Prasanta Kumar Jana

from Delhi, Delhi

Jun 26, 2019

Submitted Transfer voucher to Arka Gas agency on 24 May 19 from SID MA Gas agency Rajani Nagar Bangalore. Several complaints lodged. Met with customers care bangalore.field officer distributor. They told software problem. So fur not yet transferred. My consumer I'd[protected].please do the needful immediately.

N

Neeraj_Mishra_ 330

from Bengaluru, Karnataka

Jun 28, 2019

The above booking no. 526679 against my consumer no [protected], done thru. IOCL "SMS IVRS REFILL BOOKING SERVICE" on 5th June 2019, for the refill got cancelled by IOCL today, after waiting for 17 days, without any reason.

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Address: Flat # 25, wing A, Vishwavihar, Ambegaon Bk, Pune 411046., Pune, Maharashtra, 411046

Dear all,

My name is shrinivas padmakar mallurwar consumer id is 04608 from pune and distributor name is urja gas.
I have booked my lpg gas on 07th june 2019 and still not received the gas and made several calls to distributor and received fake commitments as today gas will delivered. Still today cash memo also not yet generated.
Every time i need to follow up with distributor to provide cylinder on time.
Please look into this issue.

Regards,
Shrinivas.
[protected].

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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P

puneet979

from Delhi, Delhi

Jun 28, 2019

I am a consumer of Indane (Rohini Enterprises)
They people deliver cylinder everytime which is less in quantity and they also don't carry the provision to weight the cylinder.

The gas agency is not bothered about this.

Need resolution from Indane.

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Address: Thiruvananthapuram, Kerala, 695582

Hi good day
I would like to introduce myself as ayyappan g residing in trivandrum, kerala. I have got an indian oil xtra rewards card and my card no is [protected]. Im a regular user of this card. Unfortunately, i forgot my pin.
Now i would like to request you to mail me the details of the pin of this card on my email id and i want to register the same. Please send my new pin to register. My email id is [protected]@gmail.com.

Regards
Ayyappan

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Address: 1157A, 1st floor, Sector 41-b, Chandigarh, Punjab, 160036

I registered with name saurav having consumer no [protected] with distributor name jai gas service in chandigarh. I booked the gas cylinder on[protected] and the same was delivered to me on[protected] with invoice no[protected] but subsidy has not been credited to my account till date as on[protected]. I have visited the distributor many times but they are also unable to resolve my issue. I again booked the cylinder on[protected] and same was delivered to me vide no[protected] date[protected] but the cash memo is not showing the subsidy amount. It is pertinent to mention that my account was opened after taking aadhar and all the other requisite documents and i have registered the bank account with the distributor. Help me resolve the issue.

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Address: Plot no 101, P and T Colony, Trimulgherry, 500015

I have not received subsidy for gas
Consumer no. Cx100086
Customer id:[protected]

My bank & aadhar details as given below:

Aadhar no.[protected]
Bank account : [protected]
Name of bank : unionbankofindia
Name of br : himayatnagar branch, hyderabad
Ifsc code : ubin 0555576

In view of non receipt & credit of gas subsidy, i request you to kindly
Arrange to credit the subsidy amount earliest for which i shall be thankful
To you sir.
With regards

Dvenkataramana
Cust id:[protected]
Consumer no: cx 1000863

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Jun 25, 2019

Updated by Dugirala Venkataramana Subsidy for my Cust Id :[protected] & Consumber No: CX100086
not credited till date, do the needful

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S

SOUMIK NASKAR

from Mumbai, Maharashtra

Jun 26, 2019

System is wrong .I want to register my aadhar no.so how is booking now .Plz cancel booking.no there is no booking by me plz link my aadhar no .[protected]. I want to get link my aadhar no . So how is possible to booking.

S

sankarpradhan

from Delhi, Delhi

Jun 26, 2019

Sir i requested for my all mail in [protected]@india.com redirect to my [protected]@mail.com due to my mail is very important for business purpose, the business is new start and all docs are registered in this mail please kindly all mail redirect to [protected]@mail.com

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Sir, with due respect and humble submission, it is very much regret to mentioned here that, a cylinder has been booked against consumer no. *7332 with home delivery which has recorded in the consumer book dtd on 2/5/19 and 31/5/19 respectively but the booking of gas cylinder did cancelled by m/s gold touch indane gas service, baganshali, rnb road, kokrajhar assam and informed me about the cancellation of booking no.412991 on mobile no.[protected] on 10/6/2019 without mentioning any reason. Sir, am feeling so disturb with this act of behaviour. I, therefore, would like to request you, kindly let me know why my booking has been cancelled. Thanking you, regards, pankaj baishya

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M

milanti borah

from Mumbai, Maharashtra

Jun 26, 2019

Dear sir kalaigaon indane agency staff paresh deka and apurba saikia also misbehave of customed, plz look this matter sir

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Address: Gupta Service Station, IOC Petrol Pump, Moti Bagh South, Delhi (Near Karnataka Sangh), New Delhi, Delhi, 110021

OIC Petrol Pump manager, denied give petrol to me, after complaint of mismanagement (3 times shifted my vehicle from one machine to another due to lock machine), time 7:20 AM (25Jun2019). I did not expect this type behaviour by IOCL reputed petrol pump while this pump is located at posh area (Moti Bagh South near Karnataka Sangha) of Delhi. For better brand name this type behaviour should not present with customer.

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B

Bikash Kumar Samal

from Delhi, Delhi

Jun 25, 2019

Dear Team, I am unable to booking a refill. When I am requesting, it's been cancelled within 10 min.

Name - Bikash Kumar Samal
Consumer- [protected]
Booking no- 515002 & 515506

Plz clarify on priority.

S

Shivanand Guggari

from Mumbai, Maharashtra

Jun 25, 2019

[protected] is change [protected]

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Address: bidar, Bidar, Karnataka, 585401

Dear sir,

As per subject in our city (Bidar) beldale petroleum they charged 3 rs more per litre for that i attached two bills for comparison and i complaint in ioc complaint box also

Showing result/s formobile number - [protected]

S. No service request number customer name product service request date resolution remark service request status date of closure feedback
1
1-[protected]
Uday kumar toran petrol pump 21/06/2019 04:46:25 pm
Na
In progress na na
2
1-[protected]
Uday kumar toran petrol pump 21/06/2019 03:42:29 pm
Na
In progress na na

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Address: By pass mahuwa road hindaun city, Karauli, Rajasthan, 322230

Selasman with manegar wrong wehaver in this patrol pamp tarkeswas prasad near by pass hindoan city pin 322230
10 rupay con not accepted so i am case file in cort and i am do legal dicegan or mare sath manegar be gali galoch hi ki isliy muje man hani bhi hui to m indian oil petrol pump par man hani ka mujadma bhi kar sakta hi yadi app koi karwahi nahi karege to

Regards
Ranjeet singh
Mob-[protected]

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Address: Kolkata, West Bengal, 700064

I have an indane connection. Few days back when i was receiving a gas delivery the person asked for extra delivery charge and threatened to take the gas away if i didn't pay.
So i had to pay him extra.
He also said that next time i will keep the gas on the main gate and not deliver it to my 1st floor if i don't pay 30 rs extra.
Can i get some help?
I want the agency to tell the delivery men not to ask for more money and to be polite. They threaten that call the agency but nothing will happen and next time we will not deliver or show fake delivery done.

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Address: Rasulgarh, Khordha, Odisha, 751010

My self rashmita patro want to complain against nobel indane a distributor at bhubaneswar my connection was suspended without any information without any reason as this was a fany affected area we have not booked the gas since last 3 months. My last booking was on 5 the march and now i m not able to book. My details are below
Consumer no. Cx2591186
Name rashmita patro
Distributor noble indane bbsr.
[protected]
[protected]
Pls do the needful and solve the issue.

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Address: jay gas agencies, marthandam, Kanyakumari, Tamil Nadu

Sir, my consumer no.47016, lpg id.[protected]. I paid rs.829.92 through online asper the sms of bank is detailed below. But indane distributor, ie. Jay gas agencies, marthandam has collected the same amount of rs.830/- on 13.4.19 and the same maybe credited back to my account early.
State bank internet banking. Reference no. For transaction of rs. 829.92 from a/c ending 6518 to indian oil corporation li on 09-apr-19 at 17:17 is igafwpjuk

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