Indian Oil Corporation [IOC] Complaints & Reviews

Dear Concern,
I would like to inform you that due to my residential address change, I have to change my GAS DISTRIBUTOR as well as the consumer Name.

When I visited my old gas distributor Shop(BARRACKPORE GAS SERVICE, Distributor ID:140378)on 24 th march, 2019 as per the instruction, I have submitted the all the documents like Adhar card, Bank Statements, Photo, KYC, filled the required form.
My consumer no is-[protected]

I have payed RS-663 for Sulekha Happy Home Pack & Pipe Surak 1.5 OST which was forced by them.Arround 5 hours, I was there, still they did not provide TDV.They told us due to some server issue they are not able to provide TDV.& come to next sunday or any working day.

Again, when I visit today 31 st march, 2019, they will not provide the TDV due to their year end activity.

The behaviour of the employees were extremely rude.
We are expecting service rather than this type of harassment.

I will be thankful if you will take some necessary actions & solve the issue.

Thanks & Regards,
Tiyas
Mob:[protected]

Customers no - cx3727463, name - jagadeesh. T,

I transferred connection from chennai to kanchipuram sri kamakshi gas service.
Initially i received two cylinder with the connection. The first booking i made on jan 07 2019. But booking allotment not came to my distributor. So i requested my distributor and booked manually and received cylinder.
But upto now i am unable to book through ivr. If i try to book following message will be received you have booked a refill on 07-jan-19 with booking no 677776. Please resolve my issue as soon as possible to book my cylinder.

Note: manual booking also not allowed.

I have booked my cylinder in feb but not recd yet my customer id is 32394
Please look into my issue
I am facing lot of problem because of this
And i am not getting the correct status. Its a lot of shame that they are not giving the correct status. I would be very thankful to you if you look into my matter and would try to resolve it as early as possible

Consumer no: 875672
Lpg id [protected]
Order date: 25/03/2019
Order id : rf[protected]
Amount : 717.50

I had made online payment through sbi netbanking. Due to some reason my payment transaction was not ssuccessful and the amount was debited from my account.
I got a mail that amount will automatically credited to my account. But till date amount has not been refunded.

I arun kumar barua residing at shanti nagar, nad kotharoad, visakhapatnam, 530009.
From past 4 years iam not getting my lpg subsidy
Whenever going to gas agency they were saying to go to bank, wnen going to bank they were throwing the blame on gas agency, this way from 2015 april iam not at all getting my lpg subsidy,
My details given below
I request you to do the needful.
Regards
Arun kumar barua

Lpg consumer number cx20011357,
Sbi bank account number [protected]
Code 50579
Mob num: [protected]

I am shibani rana on 22th march 2019 i make online payment for gas booking for consumer no [protected] from jaganathpur indane gas office in panskura purba medinipur. I make payment through the sms link which i received after booking. But when i make payment through my ubi bank debit card money is debited but later payment not succeed. I complaint for it to delivery office but they didn't do anything.
So sir i hope you see this problem and i refund my money. Anything needed then give me a notice in my mobile no [protected] or [protected].

Sir this to bring your kind attention that i want to say that i avdesh naryan shukla my consumer no is j5061 and my distributor jawan gas service not giving subsity from last 5 months in my account when i ask him about my subsity he shows rude behivour when we ask about it so i request you to please take an action on this complain in few days
Thanking you
Name - avdesh narayan shukla

Subject of complaint: deactivation of “give it up” subsidy option
Company / product name: indane gas
State: agra

Sir / madam,
This is to inform you that i am a senior citizen with date of birth - 15th july 1955, i got retired in my service since last four years and has no other source of income. So, i request you kindly to deactivate this enrollment, my consumer no. 2088. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. Below are the indane lpg gas connection details for reference.

Consumer no.: 2088
Consumer name: udai prakash verma
Distributor code: 153709
Distributor name: suri gas agency
Email: [protected]@gmail.com
Mobile: [protected]

Hi
My home falls in 1 km radius of the guwahati refinery. Since a few months the exhaust from the refinery is causing shortness of breath and irritation. Residents near by cannot sleep as the gas causes irritation for a long time, though it dissipates. There are some rumours that the refinery illegally tap out harmful gases both to the atmosphere and drains. It is high time that such kind of corporations should be kept in surveillance. They violate rules and put our health and life at risk... Please help

I am ameen sharief,
Lpg id is[protected]
Customer id [protected]
Name of the gas distributor :rayaru indane distributor
Our connection has been changed from kankeyan agencies to rayaru agencies but after the connection change they don't deliver cyclinder on time even after so many calls. There is no proper response from them. I have complaint the manager as well. Kindly take action and do needful. It would be great if you change the agency.

Thanks
Ameen sharief
[protected]
Ameen. [protected]@gmail.com

I have applied for new connection on 18th march and my application number is - [protected], registration number - n1903181176617736596537. I personally visited cavery gas agency located in kr puram and submitted my physical documents along with a deposit of rs 3700 on 20th march. The lady sitting over the counter also handed over me a new pipe and regulator and promised me that my cylinder will get delivered in 4-5 day, i have been following up with the agency and everyday they are telling me new story but they have not yet delivered my cylinder, i also have the call recording of the agency manager who gave a commitment of delivery on 27th march 2018. Now these people are not even picking up my call. I have been mentally and physically harassed by cauvery gas agency.

Am already booked my cylinder on 28th february this year and it got delivered.. Now my cylinder got empty i want to book another cylinder...in ivrs call i 'll book always for above 1week i tried it said u booked in 28th february ur distributors delivered up to 27th it said... What is the problem here when i able to book my cylinder pls help as soon as possible...

Sir,
I have the honour to inform you that i, sri nitai das vide consumer no-cx13024721 under m/s das gas concern[protected] at karimganj dist, assam last delevered gas cylinder on[protected], vide cash memo no-[protected] but it has passed more than one month whereas no next cylinder delevered till today i. E.[protected]. Moreover no auto booking are being done for last 2 months whereas the concerned agency was very much awared the fact but no solution has been done till today.
So, i earnestly request you kindly to take necessary action and arrange the delever of next cylinder at your earliest and thus oblige.

Dear sir,

In Sri Guruvayurappan gas agencies delivery persons should charged extra amount of Rs.30 on delivery time.one cylinder is amount (Approx) 720.00.But that delivery boy gave 750.00.Already cylinder amount are very highly then why give extra Rs.30 charged.please resolve this problem and strictly told them to sri guruvayurappan agencies in vadapalani

Please refer your feedback on hello sir
Iam imrana mohd naseem
Iam customer indian oil gass company iam by mistake click give up subsidy after click give up subsidy my subsydi transfer to notional subsydi iam not gatting any subsydi then
I request to you please re star my subsydi payment
Cont [protected]
Customer id r009340
Distributer code 103088
Name rana gas agency deoband
Phone [protected]
With sr no. 1-[protected]
Reply from our customer feedback officer is :-
Dear indane customer,
You have opted “voluntary opt out scheme”. So you are not getting subsidy.
If you want to opt-in. Please send an application along with latest income tax return to manager (Csc), iocl, a1, sector 1 noida. 201301
Sir iam working iam never job work
Iam daivostid women
Iam not incom tex return file
My son is working my son incom 150000

I booked my refill on 15th march 2019 & i got sms for it. Then on 18th march 2019 i got sms that your refill will be delivered shortly. On 20th march 2019 i got sms that your refill booking cancelled due to customer not found. But it was a wrong reason as i was present at my home. Today its 27th march 2019 but still i didn't get my gas refill at my home.
Distributor name :- m/s. Ap indane, mehsana, gujarat.
Consumer no. :- 6087697.
Please take a strict action against this agency & deliver my gas cylinder at my home as soon as possible.

Dear sir,
I have applied for the ioc dealership at palemadu, malppuram dist, as per the advertisement on 24 th nov 2018 under group -2, and successfully submitted the online application with application fee of rs 4000/- on 22 december 2018 application no:[protected], according to my knowledge total 4 applicants are there, all other applicants offered the land 3km out of the advertised location at karunechi and near to the existing outlets, since i have the conformed land at karunechi for applying under group 1.
Even though my application not considered during the draw of lots kindly consider my request.
Thanking you,
Manesh t soman

Indian oil petrol bunk in madhuranagar(opp to devinagar flyover, vijayawada), it has become habitual to the petrol fuelling staff to cheat the consumers. They will not reset the meter even after filling. Inturn they will try to converse with the next consumer regarding topup, pretending that they had resetted. In fact they are continuing the previous topping of earlier consumer. They tried to do the same thing to me so many times. As earlier I had witnessed the same behaviour, I m somewhat trying to overcome the fraud.
Pl ensure this fraud should not happen to other consumers.

Consumer no. 19274. Booking no. 723063 on 20.03.2019. C.M. no.[protected] for Rs. 727.50.Payment of Rs.717/- has been paid, thru' Debit Card on 20.03.2019 and this has been confirmed by SBI on POS 00215056 at Indian Oil Corporation, Txn // 405267 but not credited to your a/c. C.M. no. [protected] for Rs. 727.50 was generated on 22.03.2019. Thus, double payment, once thru' debit card and second thru' cash, has been paid for one cylinder. This irregularity may please be solved.

Sir,
I have visited the petrol bunk of your dealer hh fuels at kuthar mangalore on 24.03.19 and requested to fill petrol of rs. 300/-.
While filling petrol one guy was adjusted the meter and when i asked he was told he was setting the amount. Actualy petrol should fill 4 ltr but in my tank it was filled very less. The same thing happened previous time also and that time i didn't get milage of my car.
I kindly request you to pls take action on this bunk and they don't cheat anybody in future.