Indian Oil Corporation [IOC] Complaints & Reviews

This is to inform you that i am an indane gas consumer vide consumer no. Cx19682581 w. E. F 07/03/2015 under the distributor : naranda indane gramin vitarak (272119).
At the beginning of getting the connection, i was consuming and refilling the gas cylinder under the subsidy scheme at subsidized rate and availing & getting the subsidy amount credit in my bank account in regular basis.
From last 1 year, i have been refilled the lpg gas cylinder near about 6 times. But from that time, i have been not received any subsidy amount o refund credited in my bank account. I have visited and meet my distributor several times regarding this matter. But, the distributor every time said to go to bank for passbook update, when going to bank they were throwing the blame on gas agency.
Last time, the distributor told that it may be the chance of “give it up” subsidy option opted out enrolled or activated against your consumer number for that reason i am not getting subsidy amount in my bank account. The distributor told that they told there is no option to change regarding the subsidy. They suggested to write & complain regarding this matter to the indane (Iocl).
If the give it up subsidy option wrongly activated or enrolled then i request you kindly to deactivate this against my consumer number. So that i can avail the lpg cylinders in subsidized rate. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. Please inform further what i can do to cancel the give up subsidy.

Consumer name : sk ekram hossen
Consumer no. Cx19682581
Lpg consumer id : [protected]
Contact no : [protected]
Email : hossen. [protected]@gmail.com
Bank : state bank of india
Branch : haldia pcc
Bank a/c no: [protected]
Ifsc code: sbin0009390
Distributor name : naranda indane gramin vitarak (272119)

I am keshavanand tripathi who is staying in ajmer and having indane gas connection through udai gas agency ajmer i have booked a refill on 21 march 2019, and received one link for online payment i have paid through that link after ten days cylinder has been brought by the agency people and they claimed me to pay the cash for the cylinder i told them i have already paid but the denied to deliver the cylinder and they told me that they have not received the payment as i don't want to pay repeatedly for the same cylinder i told them to deliver the cylinder after they got information...

Hi,

Every time i book a cylinder either last year in bangalore-karnatkaka or right now in hyderabad - telanagana, agency people charge us extra delivery charges which has been not mentioned anywhere.

Also, while transfering my connection from bangalore to hyderabad, the quathabllapur, hyderabad agency has charged me rs. 200 extra for document charges for which they have not even given me the receipts.
This is open way of harassing your customer.

Dear team,
In siliguri location, matigara indane service is not delivering cylinders to customers booked at month. They have internal information about rise in gas cylinder price.

For such malicious practice they should be penalised.

I have booked cylinder 5 days ago, but till no cylinder delivered.

I cant pay extra amount which govt has increased today which is due to fault of gas agency.

Hoping for early resolution of such practices.

Due to absence of technician stamping of pump is not done. So send technician to state transport mahamandal mehkar depot in buldana division. The stamping is not completed due to absent of technician. We have given 3 dates for stamping 26, 28, 30 march but technician not come at mehkar depot. We have rejected the procedue, so send technician before 7 april

Hey, i'm a regular customer of pooja gas, unichara. 2 days back my cylinder was delivered but after opening the seal, i found that it has got a leakage. Since i have kids in my home, it is too risky to keep it in here. I have called for assistance but nobody came till now. I hope you find a solution to this as soon as possible. I'm out of gas. Thanks.

Address of this agency is

Pooja gas
Door no. 766b/v, subaida building
Unichira
Thrikkakara pipeline junction, cochin 21

Sir,

I am samuel karuthalagan who is staying in bangalore and having indane gas connection through sheela agency bangalore, i have booked a refill on 26 march 2019, and received one link for online payment i have paid through that link the next day cylinder has been brought by the agency people and they claimed me to pay the cash for the cylinder i told them i have already paid but the denied to deliver the cylinder and they told me that they have not received the payment as i don't want to pay repeatedly for the same cylinder i told them to deliver the cylinder after they got information form iocl company but till today it has not been delivered
My consumer # 33314
Payment made from : city union bank
Date:p 26/03/2019
Amount paid : 699.67/-

Dear Concern,
I would like to inform you that due to my residential address change, I have to change my GAS DISTRIBUTOR as well as the consumer Name.

When I visited my old gas distributor Shop(BARRACKPORE GAS SERVICE, Distributor ID:140378)on 24 th march, 2019 as per the instruction, I have submitted the all the documents like Adhar card, Bank Statements, Photo, KYC, filled the required form.
My consumer no is-[protected]

I have payed RS-663 for Sulekha Happy Home Pack & Pipe Surak 1.5 OST which was forced by them.Arround 5 hours, I was there, still they did not provide TDV.They told us due to some server issue they are not able to provide TDV.& come to next sunday or any working day.

Again, when I visit today 31 st march, 2019, they will not provide the TDV due to their year end activity.

The behaviour of the employees were extremely rude.
We are expecting service rather than this type of harassment.

I will be thankful if you will take some necessary actions & solve the issue.

Thanks & Regards,
Tiyas
Mob:[protected]

Customers no - cx3727463, name - jagadeesh. T,

I transferred connection from chennai to kanchipuram sri kamakshi gas service.
Initially i received two cylinder with the connection. The first booking i made on jan 07 2019. But booking allotment not came to my distributor. So i requested my distributor and booked manually and received cylinder.
But upto now i am unable to book through ivr. If i try to book following message will be received you have booked a refill on 07-jan-19 with booking no 677776. Please resolve my issue as soon as possible to book my cylinder.

Note: manual booking also not allowed.

I have booked my cylinder in feb but not recd yet my customer id is 32394
Please look into my issue
I am facing lot of problem because of this
And i am not getting the correct status. Its a lot of shame that they are not giving the correct status. I would be very thankful to you if you look into my matter and would try to resolve it as early as possible

Consumer no: 875672
Lpg id [protected]
Order date: 25/03/2019
Order id : rf[protected]
Amount : 717.50

I had made online payment through sbi netbanking. Due to some reason my payment transaction was not ssuccessful and the amount was debited from my account.
I got a mail that amount will automatically credited to my account. But till date amount has not been refunded.

I arun kumar barua residing at shanti nagar, nad kotharoad, visakhapatnam, 530009.
From past 4 years iam not getting my lpg subsidy
Whenever going to gas agency they were saying to go to bank, wnen going to bank they were throwing the blame on gas agency, this way from 2015 april iam not at all getting my lpg subsidy,
My details given below
I request you to do the needful.
Regards
Arun kumar barua

Lpg consumer number cx20011357,
Sbi bank account number [protected]
Code 50579
Mob num: [protected]

I am shibani rana on 22th march 2019 i make online payment for gas booking for consumer no [protected] from jaganathpur indane gas office in panskura purba medinipur. I make payment through the sms link which i received after booking. But when i make payment through my ubi bank debit card money is debited but later payment not succeed. I complaint for it to delivery office but they didn't do anything.
So sir i hope you see this problem and i refund my money. Anything needed then give me a notice in my mobile no [protected] or [protected].

Sir this to bring your kind attention that i want to say that i avdesh naryan shukla my consumer no is j5061 and my distributor jawan gas service not giving subsity from last 5 months in my account when i ask him about my subsity he shows rude behivour when we ask about it so i request you to please take an action on this complain in few days
Thanking you
Name - avdesh narayan shukla

Subject of complaint: deactivation of “give it up” subsidy option
Company / product name: indane gas
State: agra

Sir / madam,
This is to inform you that i am a senior citizen with date of birth - 15th july 1955, i got retired in my service since last four years and has no other source of income. So, i request you kindly to deactivate this enrollment, my consumer no. 2088. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. Below are the indane lpg gas connection details for reference.

Consumer no.: 2088
Consumer name: udai prakash verma
Distributor code: 153709
Distributor name: suri gas agency
Email: [protected]@gmail.com
Mobile: [protected]

Hi
My home falls in 1 km radius of the guwahati refinery. Since a few months the exhaust from the refinery is causing shortness of breath and irritation. Residents near by cannot sleep as the gas causes irritation for a long time, though it dissipates. There are some rumours that the refinery illegally tap out harmful gases both to the atmosphere and drains. It is high time that such kind of corporations should be kept in surveillance. They violate rules and put our health and life at risk... Please help

I am ameen sharief,
Lpg id is[protected]
Customer id [protected]
Name of the gas distributor :rayaru indane distributor
Our connection has been changed from kankeyan agencies to rayaru agencies but after the connection change they don't deliver cyclinder on time even after so many calls. There is no proper response from them. I have complaint the manager as well. Kindly take action and do needful. It would be great if you change the agency.

Thanks
Ameen sharief
[protected]
Ameen. [protected]@gmail.com

I have applied for new connection on 18th march and my application number is - [protected], registration number - n1903181176617736596537. I personally visited cavery gas agency located in kr puram and submitted my physical documents along with a deposit of rs 3700 on 20th march. The lady sitting over the counter also handed over me a new pipe and regulator and promised me that my cylinder will get delivered in 4-5 day, i have been following up with the agency and everyday they are telling me new story but they have not yet delivered my cylinder, i also have the call recording of the agency manager who gave a commitment of delivery on 27th march 2018. Now these people are not even picking up my call. I have been mentally and physically harassed by cauvery gas agency.

Am already booked my cylinder on 28th february this year and it got delivered.. Now my cylinder got empty i want to book another cylinder...in ivrs call i 'll book always for above 1week i tried it said u booked in 28th february ur distributors delivered up to 27th it said... What is the problem here when i able to book my cylinder pls help as soon as possible...

Sir,
I have the honour to inform you that i, sri nitai das vide consumer no-cx13024721 under m/s das gas concern[protected] at karimganj dist, assam last delevered gas cylinder on[protected], vide cash memo no-[protected] but it has passed more than one month whereas no next cylinder delevered till today i. E.[protected]. Moreover no auto booking are being done for last 2 months whereas the concerned agency was very much awared the fact but no solution has been done till today.
So, i earnestly request you kindly to take necessary action and arrange the delever of next cylinder at your earliest and thus oblige.