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Updated: Apr 28, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 126

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K
kuanl@123
from Aligarh, Uttar Pradesh
Apr 3, 2019
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Address: Achal tal Aligarh, Aligarh, Uttar Pradesh, 202001

Deactivation of give it up subsidy

Wrongly click give it up button please deactivate give it up subsidy
I cannot receive my subsidy Last One Month may & 7th March so please help me
Deactivate give it up subsidy & continue my subsidy.

Consumer Name Neeta Devi
Consumer id : [protected]
Distributor name : Sainani Gas Service
City : Aligarh
District : Aligarh
Contact No : [[protected]-[protected]]
Email :- [protected]@gmail.com
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    Sujeethbti
    from Chennai, Tamil Nadu
    Apr 3, 2019
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    Address: 600095

    My consumer no is [protected]
    Ganesha gas agency, mogapair west chennai
    I am relocating to noida so i am surrendering my cylinder. Since regulator is not avaible with us so they are charging rs. 400/- as a deduction while rs. 150/- is mentioned in the document.

    So please advise us about the correct charge of deduction for regulator if they are charging more please help me to get my money from distributor.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    On 25.03.2019 i done payment of Rs 702.5 having transaction id SB498800 BUT DELIVERY PERSON told payment not be done online so cash has to be given
    i given cash, my LPG ID 3 [protected] deducted amount not comes in my account
    Regards
    Anoop Saxena
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      H
      hossenekram
      from Egra, West Bengal
      Apr 2, 2019
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      Address: Mysora, S S Patna, Panskura, Purba Medinipur, 721139

      This is to inform you that i am an indane gas consumer vide consumer no. Cx19682581 w. E. F 07/03/2015 under the distributor : naranda indane gramin vitarak (272119).
      At the beginning of getting the connection, i was consuming and refilling the gas cylinder under the subsidy scheme at subsidized rate and availing & getting the subsidy amount credit in my bank account in regular basis.
      From last 1 year, i have been refilled the lpg gas cylinder near about 6 times. But from that time, i have been not received any subsidy amount o refund credited in my bank account. I have visited and meet my distributor several times regarding this matter. But, the distributor every time said to go to bank for passbook update, when going to bank they were throwing the blame on gas agency.
      Last time, the distributor told that it may be the chance of “give it up” subsidy option opted out enrolled or activated against your consumer number for that reason i am not getting subsidy amount in my bank account. The distributor told that they told there is no option to change regarding the subsidy. They suggested to write & complain regarding this matter to the indane (Iocl).
      If the give it up subsidy option wrongly activated or enrolled then i request you kindly to deactivate this against my consumer number. So that i can avail the lpg cylinders in subsidized rate. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. Please inform further what i can do to cancel the give up subsidy.

      Consumer name : sk ekram hossen
      Consumer no. Cx19682581
      Lpg consumer id : [protected]
      Contact no : [protected]
      Email : hossen. [protected]@gmail.com
      Bank : state bank of india
      Branch : haldia pcc
      Bank a/c no: [protected]
      Ifsc code: sbin0009390
      Distributor name : naranda indane gramin vitarak (272119)
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Apr 03, 2019
      Updated by hossenekram
      Thank you very much for reply against my complaint. I am awaiting for your fruitful earliest action regarding this matter.
      Dear Iam the user of Indian oil Xtra rewards card my card no is [protected] i forgot my pin no request you to mail me the details on my email id and i want to register the same.

      My email id is [protected]@gmail.com

      Request you to mail me the pin no on above mention email id.

      Regards

      sayed najeeb thangal
      CX4614248.I have 19.02.16.Booking ref no. is 901286. But gas is perched and booking is cancelled or subsidy is not credit in my account.
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        K
        Keshavanand Tripathi
        from Mumbai, Maharashtra
        Apr 2, 2019
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        Address: Shastri Nagar Ajmer, Ajmer, Rajasthan

        I am keshavanand tripathi who is staying in ajmer and having indane gas connection through udai gas agency ajmer i have booked a refill on 21 march 2019, and received one link for online payment i have paid through that link after ten days cylinder has been brought by the agency people and they claimed me to pay the cash for the cylinder i told them i have already paid but the denied to deliver the cylinder and they told me that they have not received the payment as i don't want to pay repeatedly for the same cylinder i told them to deliver the cylinder after they got information...
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Dear sir / madam,
        I had lost gas original paper, gas agency members telling they can’t help. Iam in need of transfer certificate. Please do needful.
        Thanking you,
        Premalatha
        House wife
        Today one person came indane gas agency and charged 150 rs for checking and threatened us by will terminate the gas connection if they didn't provide money.please do immediate action
        Consumer no. SR6742
        Sriram gas service
        Varanasi
        I have booked gas on 09.03.2019 but still I am waiting for supply.

        Gas agency is not giving proper reply.
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          A
          ALT_bangalore
          from Mumbai, Maharashtra
          Apr 2, 2019
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          Address: Hyderabad, Telangana, 500055

          Hi,

          Every time i book a cylinder either last year in bangalore-karnatkaka or right now in hyderabad - telanagana, agency people charge us extra delivery charges which has been not mentioned anywhere.

          Also, while transfering my connection from bangalore to hyderabad, the quathabllapur, hyderabad agency has charged me rs. 200 extra for document charges for which they have not even given me the receipts.
          This is open way of harassing your customer.
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Dear sir due to wrong click on"give up subsidy"it has been activated.please give me back subsidy and kindly deactivate. My LPG consumer no is 37778.

          Sir I am not a rich person that I can give up my subsidy I am retired person I have no income .please I kindly request you to give me back subsidy and kindly deactivate.

          Please please...
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            D
            Dev Pareek
            from Kolkata, West Bengal
            Apr 1, 2019
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            Address: Darjeeling, West Bengal, 734010

            Dear team,
            In siliguri location, matigara indane service is not delivering cylinders to customers booked at month. They have internal information about rise in gas cylinder price.

            For such malicious practice they should be penalised.

            I have booked cylinder 5 days ago, but till no cylinder delivered.

            I cant pay extra amount which govt has increased today which is due to fault of gas agency.

            Hoping for early resolution of such practices.
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            My consumer No. [protected]
            Distributer name is Sri Kanakadhara.

            I have spent online Rs.713.25 for my refill booking by CREDIT Card at INDANE1455314 on[protected].

            But my distributer is asking payment again for my refill booking.
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              M
              Msrtc mehkar
              from Warud, Madhya Pradesh
              Apr 1, 2019
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              Address: msrtc mehkar depot, Buldhana, Maharashtra

              Due to absence of technician stamping of pump is not done. So send technician to state transport mahamandal mehkar depot in buldana division. The stamping is not completed due to absent of technician. We have given 3 dates for stamping 26, 28, 30 march but technician not come at mehkar depot. We have rejected the procedue, so send technician before 7 april
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                S
                Sanju Pawath
                from Ernakulam, Kerala
                Apr 1, 2019
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                Address: Thrikkakara Pipeline Jn, Ernakulam, Kerala, 91

                Hey, i'm a regular customer of pooja gas, unichara. 2 days back my cylinder was delivered but after opening the seal, i found that it has got a leakage. Since i have kids in my home, it is too risky to keep it in here. I have called for assistance but nobody came till now. I hope you find a solution to this as soon as possible. I'm out of gas. Thanks.

                Address of this agency is

                Pooja gas
                Door no. 766b/v, subaida building
                Unichira
                Thrikkakara pipeline junction, cochin 21
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  S
                  samuel67
                  from Hosur, Tamil Nadu
                  Apr 1, 2019
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                  Address: #80/4,AREKARE, BANNERGHATTA ROAD BANGALORE, Bangalore, Karnataka, 560076

                  Sir,

                  I am samuel karuthalagan who is staying in bangalore and having indane gas connection through sheela agency bangalore, i have booked a refill on 26 march 2019, and received one link for online payment i have paid through that link the next day cylinder has been brought by the agency people and they claimed me to pay the cash for the cylinder i told them i have already paid but the denied to deliver the cylinder and they told me that they have not received the payment as i don't want to pay repeatedly for the same cylinder i told them to deliver the cylinder after they got information form iocl company but till today it has not been delivered
                  My consumer # 33314
                  Payment made from : city union bank
                  Date:p 26/03/2019
                  Amount paid : 699.67/-
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    T
                    Tiyas143
                    from Kolkata, West Bengal
                    Mar 31, 2019
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                    Address: 501 & 502 ganga Vila, 6/2,Roy ghat road,Srirampore, North 24 Parganas, West Bengal, 700120

                    Dear Concern,
                    I would like to inform you that due to my residential address change, I have to change my GAS DISTRIBUTOR as well as the consumer Name.

                    When I visited my old gas distributor Shop(BARRACKPORE GAS SERVICE, Distributor ID:140378)on 24 th march, 2019 as per the instruction, I have submitted the all the documents like Adhar card, Bank Statements, Photo, KYC, filled the required form.
                    My consumer no is-[protected]

                    I have payed RS-663 for Sulekha Happy Home Pack & Pipe Surak 1.5 OST which was forced by them.Arround 5 hours, I was there, still they did not provide TDV.They told us due to some server issue they are not able to provide TDV.& come to next sunday or any working day.

                    Again, when I visit today 31 st march, 2019, they will not provide the TDV due to their year end activity.

                    The behaviour of the employees were extremely rude.
                    We are expecting service rather than this type of harassment.

                    I will be thankful if you will take some necessary actions & solve the issue.

                    Thanks & Regards,
                    Tiyas
                    Mob:[protected]
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      J
                      jagadeesh thandavarayan
                      Mar 30, 2019
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                      Address: 631501

                      Customers no - cx3727463, name - jagadeesh. T,

                      I transferred connection from chennai to kanchipuram sri kamakshi gas service.
                      Initially i received two cylinder with the connection. The first booking i made on jan 07 2019. But booking allotment not came to my distributor. So i requested my distributor and booked manually and received cylinder.
                      But upto now i am unable to book through ivr. If i try to book following message will be received you have booked a refill on 07-jan-19 with booking no 677776. Please resolve my issue as soon as possible to book my cylinder.

                      Note: manual booking also not allowed.
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        A
                        Abhishek038
                        from Mumbai, Maharashtra
                        Mar 30, 2019
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                        Address: 36/1, Kailash mandir, Kanpur, Uttar Pradesh, 208001

                        I have booked my cylinder in feb but not recd yet my customer id is 32394
                        Please look into my issue
                        I am facing lot of problem because of this
                        And i am not getting the correct status. Its a lot of shame that they are not giving the correct status. I would be very thankful to you if you look into my matter and would try to resolve it as early as possible
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          R
                          RupaG
                          from Mumbai, Maharashtra
                          Mar 29, 2019
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                          Consumer no: 875672
                          Lpg id [protected]
                          Order date: 25/03/2019
                          Order id : rf[protected]
                          Amount : 717.50

                          I had made online payment through sbi netbanking. Due to some reason my payment transaction was not ssuccessful and the amount was debited from my account.
                          I got a mail that amount will automatically credited to my account. But till date amount has not been refunded.
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Apr 17, 2019
                          Updated by RupaG
                          My complaint has not resolved.
                          Till now amount not refunded.I have contact with bank and they said that amount debited from my acount to indane account.What should I have to do now?
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                            K
                            Kakaraparti Satish
                            from Delhi, Delhi
                            Mar 29, 2019
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                            Address: D-No- 58-15-145/1/3, Visakhapatnam, Andhra Pradesh, 530009
                            Website: LPG SUBSIDY

                            I arun kumar barua residing at shanti nagar, nad kotharoad, visakhapatnam, 530009.
                            From past 4 years iam not getting my lpg subsidy
                            Whenever going to gas agency they were saying to go to bank, wnen going to bank they were throwing the blame on gas agency, this way from 2015 april iam not at all getting my lpg subsidy,
                            My details given below
                            I request you to do the needful.
                            Regards
                            Arun kumar barua

                            Lpg consumer number cx20011357,
                            Sbi bank account number [protected]
                            Code 50579
                            Mob num: [protected]
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              S
                              Samrat@1234
                              from Mumbai, Maharashtra
                              Mar 29, 2019
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                              Address: Purba Medinipur, West Bengal, 721139

                              I am shibani rana on 22th march 2019 i make online payment for gas booking for consumer no [protected] from jaganathpur indane gas office in panskura purba medinipur. I make payment through the sms link which i received after booking. But when i make payment through my ubi bank debit card money is debited but later payment not succeed. I complaint for it to delivery office but they didn't do anything.
                              So sir i hope you see this problem and i refund my money. Anything needed then give me a notice in my mobile no [protected] or [protected].
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                A
                                Avdesh naryan shukla
                                Mar 29, 2019
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                                Address: Lucknow, Uttar Pradesh
                                Website: www.indian gas service.com

                                Sir this to bring your kind attention that i want to say that i avdesh naryan shukla my consumer no is j5061 and my distributor jawan gas service not giving subsity from last 5 months in my account when i ask him about my subsity he shows rude behivour when we ask about it so i request you to please take an action on this complain in few days
                                Thanking you
                                Name - avdesh narayan shukla
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  upverma
                                  from Pune, Maharashtra
                                  Mar 29, 2019
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                                  Address: Agra, Uttar Pradesh, 282010

                                  Subject of complaint: deactivation of “give it up” subsidy option
                                  Company / product name: indane gas
                                  State: agra

                                  Sir / madam,
                                  This is to inform you that i am a senior citizen with date of birth - 15th july 1955, i got retired in my service since last four years and has no other source of income. So, i request you kindly to deactivate this enrollment, my consumer no. 2088. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. Below are the indane lpg gas connection details for reference.

                                  Consumer no.: 2088
                                  Consumer name: udai prakash verma
                                  Distributor code: 153709
                                  Distributor name: suri gas agency
                                  Email: [protected]@gmail.com
                                  Mobile: [protected]
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Apr 11, 2019
                                  Updated by upverma
                                  Still Issue is not resolved awaiting response from customer support.
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                                    sanathoy
                                    from Silchar, Assam
                                    Mar 29, 2019
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                                    Address: Kamrup Metropolitan, Assam, 781020

                                    Hi
                                    My home falls in 1 km radius of the guwahati refinery. Since a few months the exhaust from the refinery is causing shortness of breath and irritation. Residents near by cannot sleep as the gas causes irritation for a long time, though it dissipates. There are some rumours that the refinery illegally tap out harmful gases both to the atmosphere and drains. It is high time that such kind of corporations should be kept in surveillance. They violate rules and put our health and life at risk... Please help
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      Ameen Sharief
                                      Mar 28, 2019
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                                      Address: Vellore, Vellore, Tamil Nadu, 632004

                                      I am ameen sharief,
                                      Lpg id is[protected]
                                      Customer id [protected]
                                      Name of the gas distributor :rayaru indane distributor
                                      Our connection has been changed from kankeyan agencies to rayaru agencies but after the connection change they don't deliver cyclinder on time even after so many calls. There is no proper response from them. I have complaint the manager as well. Kindly take action and do needful. It would be great if you change the agency.

                                      Thanks
                                      Ameen sharief
                                      [protected]
                                      Ameen. [protected]@gmail.com
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                        rahkum
                                        from Mumbai, Maharashtra
                                        Mar 28, 2019
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                                        Address: Kaveri Main Road Udaya Nagar, Bangalore, Karnataka, 560016

                                        I have applied for new connection on 18th march and my application number is - [protected], registration number - n1903181176617736596537. I personally visited cavery gas agency located in kr puram and submitted my physical documents along with a deposit of rs 3700 on 20th march. The lady sitting over the counter also handed over me a new pipe and regulator and promised me that my cylinder will get delivered in 4-5 day, i have been following up with the agency and everyday they are telling me new story but they have not yet delivered my cylinder, i also have the call recording of the agency manager who gave a commitment of delivery on 27th march 2018. Now these people are not even picking up my call. I have been mentally and physically harassed by cauvery gas agency.
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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