Indian Oil Corporation [IOC] Complaints & Reviews

Customer no.:46342
Agency name :guru gas agency

Booking no.:564963

Writing with frustration, i booked for gas refill on[protected] and got a booking confirmation message on[protected] stated it will be delivered shortly. Till now we hasn't received the cylinder and when we checked with the agency they are promising that it will be delivered on that day itself on each and every day and also i tired to contact with the agency manager and there is no proper response. This is not the first time, every month the same thing is happening and there is proper response from the agency and the agency manager tells us to change the agency and neither making a proper complaint nor responding for complaints or calls. Kindly take the necessary actions to rectify this issue.

Dear sir,
Hope you are well,

I would like to draw attention toward bad behavior with customer. I visited below named petrol pump which is located in ahmedabad, gujarat.
Indian oil petrol pump rajani automobiles kankaria

Staff refuse to accept paytm and any debit or visa card around 9:45pm.

Online and government give the permission till 11:00pm. I dont know why they not accept digital payment.

As our honorable prime minister try to do digitization and we people not support him in this process its really bad sign for us.

Proper action will boost normal citizen voice.

Thanks
Montu patel

Hello,

On 21 april, i placed refill request though phone and i got link for making payment online but after making payment transaction got failed and amount is deducted from my debit card with invalid error

I have already contact distributor and he says i have not received payment you will have to contact indane support

Then i contact indane support where you have a robot sitting and replaying...

Hi,

I booked gas on 22 apr 2018 through indane online gas booking service on www.indane.co.in. i made the payment in advance through netbanking. The amount is deducted from my account but gas cylinder was not booked.

Raised a complaint on the portal but no response from them yet.

Consumer no. [protected]
Bank transaction reference number is:[protected]Hdfc)

My distributor:...

I am professor dr s. K. Chakarvarti, resident of faridabad.
Today the 24th april 2019 at 11:20:49 am, i went to indian oil petrol pump auto care sector 12, sitec2 faridabad to get filed my car.
I requested for 13 litres of petrol but the operator filled only 3 litres. I asked why so? In response he told that he heard 3 litres. I said then make it 13 after bringing back to 0 reading but he continued with 3 reading and stopped at 10. When i objected to this he tried to be fool me saying that already 3 lit has been supplied. I shouted and scolded him for this sort of fraud and then he filled 3 more lit. You can see clearly how they cheat the customers. When asked his name he told pramod as his name which i doubt very much.
Further i was charged rs 950 for 13 litres which i think is overcharged as the current rate is rs 72.99.
The payment was made by debit card and the details of the voucher are as under:
Date: 24.4.19, time: 11.20.40 am
Invoice number:000624
Submitted for strict action

Dear sir

I tried to book gas on 21.4.19 from indane website. But transaction failed due to website error and amount of rs.725.00 debited from my debit card and gas booking not done. Distributor says booking not done. Not received any booking confirmation.

Pls resolve this issue and refund the amount back to my account. I want the amount of rs.725 back.

Lpg id 3 [protected]
Consumer status active
Consumer no 01042
Consumer name d. D. Chatterjee.

Transaction details as received by sms from sbi :_

Sbidrcard x6803 used for rs725.00 on21apr19 at00215056 txn#[protected].
Also screenshot attached.

Dear sir
Due to wrong click on "give up subsity" it

Has been activated. Pleas give me back

Subsity and kindly de-activate as soon as posible. And for this act of your kindness i shall remain ever greatfull and oblige.
Thanking you
Ragib mehboob sadiol
([protected])

My l. P. G cons no -"cx2627808" raisa

Indane service (271953), s. F. Road berenga, dist - cachar, state-assam.

Refill booked online for indane refill got failed but on the other hand Rs 714.67 debited from my sbi a/c to IOCL on 21/4/2019 vide Ref No.[protected] ... my indane customer id is[protected] and consumer no. Is CX 21570833 with Cauvery Indane Agency, Bangalore. I want my refill should be booked with the payment amount that has already been debited to IOCLon 21/4/2019 from my account. Kindly give me present status in this regard on my registered mobile by SMS to my registered mobile which is [protected]. I must let you know that i talked to cauvery indane agency, on 22/4/2019 on mobile here in at bangalore - 560036 but the proprietor expressed his inability to help me out for want of no information about this sort of refill booking or payment made status. Since my paid amount of Rs 714.67 through SBI net banking has already been credited to IOCL by debiting the amount from my saving account of SBI, and on the other hand my refill booking also has not got materialised as yet, I am constrained to lodge this complaint for a remedial course of action by IOC by liaison with the concerned gas agency so as to get me my refill promptly or else refund back my money into my saving account.

I was trying to make an online payment fro booking an indane gas cylinder. I made a payment of rs. 706.50 through the bhim upi app. The money got deducted from my bank account but i have not received any confirmation from indane and most likely i will have to pay them again while receiving the cylinder. I tried to lodge a complaint with indane with no avail. I want my money back. Thanks.

Complaint category
Sri ambiram indane gas agency — gas cylinder not deliver.
Writing with frustration, i booked for refill on 07th april 2019 and got a booking confirmation message stated like will be deliver within 3-5 days. But when i check to the office on 10th day, the checked and said it will be deliver within 2 days but it not delivered. I tried to contact with office landline, there is no response even they cancelled my refill. My cylinder got empty and again tried to reach out to the office and asked the status they said the bill was sent out..

They given a contact number, i called the delivery man, they said will be deliver today.. Afternoon i called... But not respons.

I had tried to booked online my indane lpg cylinder on 21 april 2019
During this process rs. 806 amount was debited from my bank account but gas booking was not made. Indane.co.in portal deducted amount of rs 806 after entering otp after that i got message "cannot connect server" and gas booking failed.

It has been more than 24 hours but neither have i received the refund nor i see any process initiated by hpgas to refund the same.
Kindly help me to sort it out this, its been pending more than a week time.
Name: kapil deo paswan
Consumer no: kb 1537
Amount paid: rs 806.00

I am a customer of indan gas and my agency is ajay agency, cmc coony backside, sathuvachari, velore-632009. My consumer no. Is [protected] in the name of mrs. Sasikala m, i would like to change the phone number for booking fo the indan gas from [protected] to [protected]. I would like to request you to kindly enter my new number for booking of indan gas [protected] in future.

I use to book my gas cylinder online my aged mother who is not aware of the booking formalities. Now i am not able to book online as the site is not allowing, please support urgently. If this issue persists its very difficult for me to support my aged mother at home. Kindly do the needful to resolve this matter urgently and allow the online booking of the indane gas.

We are having a gas cylinder connection in mahitha indane services suryapet. Customer no - 1358. We are facing a regular issue o[censored]nauthorized charges regarding delivery of cylinder. Every month we are paying extra amount for cylinder delivery. Actual bill for cylinder is rs 783, but they are demanding rs 30 to 40 extra, we are paying 820 rs every month for cylinder. Approximately we are paying more than rs 500 extra in a year. I request you to kindly take a serious action regarding this issue. We already told to distributor, but they were not responding properly. I hope you will take an serious action on this.

Dear sir,

I booked refill on 19/04/2019 11:52 pm through indane online gas booking service on www.indane.co.in. i tried to do the pre-payment in advance through upi. Amount deducted from my account but transaction was not displayed in history and didn't received any request for refilling the cylinder, it was for the amount rs. 711.50/-.

Consumer no. [protected]
Name - abhay singh

I booked lpg online but prasanna indane agency gondia do not provide cylinder in time, this is regularly happen with all people. I always book my lpg gas but agency is not look after the customer attention, every time i appear at agency office to look after the matter, pls do the needful.
Distributor code no.. 259460
Phone number[protected]/235256/236257..
My consumer no is - [protected]

Today I made a payment of rupees 760 at IOCL website for booking my LPG cylinder after doing payment the money has been debited from my bank account but the cylinder has not been booked so today I am very disappointed I am providing necessary details share so please do something as I can get my refund amount in the same bank account as soon as possible

Sir, pichale sat aath mahino se mujhe refil supply deri se mil rahi hai har baar shikayat karni pad rahi hai uske bagair cylinder nahi mil raha hai pehale 2 se 3 din mein cylinder aa jata tha par ab to pata nahi kya dikkat hai mera id cx23044282 yadu indane agency sahibabad mein hai 8 april ko cylinder book kiya tha jo aaj tak nahi mila hai kuch ki...

Consumer number:[protected]
Booking date[protected]
Booking number [protected]
These are the details of our booking. Still the indane gas from our locality did not deliver the gas. We approached the agency and told the issue still they didn't respond.
I hope we will receive it soon and i think necessary actions must be taken on the so called indu sekhara gas agency in our locality.
Kindly requesting the delivery immediately.

I, g. Sridharan with customer no, 61033/lpgid:[protected] has not been credited with eligible lpg subsidy in my bank account on cash memo no./bill no.[protected] dated:[protected] of south madras gas agency, 25, thiruvenkadam street, chennai-600028 (Id code 1094) on ivrs booking no.[protected]. My several enquiries with south madras gas agency has evoked no response. Kindly look into the matter and expedite credit of my eligible subsidy amount on the captioned supply to my bank account linked to my lpg account