Indian Oil Corporation [IOC] Complaints & Reviews

Sir,

1. My consumer no. Is [protected] and my distributor is vidya sagar gas agency, old pitampura new delhi. I had booked my gas cylinder on 26 apr 19 with reference no. 843160. A cash memo no. [protected] was generated for amount rs. 706.50 on 29-04-19. Gas cylinder was not delivered even up to 30-04-19. I received a message on 01 may that the cash memo generated on 29 apr 2019 is cancelled. On contacting the distributor, they intimated that from 01 may 2019 price of gas has been increased to rs. 709.50 and i will have to pay increased rates.

2. As i had booked my gas cylinder on 26 apr 2019, my gas should have been delivered by 30 apr 2019. Why should i pay increased rates effective from 01 may 2019 while my booking is of date 26 apr 2019. I request that i should be delivered gas on the rates prevailing on 26 apr 2019. Gas distributor must ensure delivery of gas within 04 days of its booking.
Thanks

In karnataka bangalore, ioc out let named om sai petrol station in rajarajeswari nagar having a low mannerd, behaving like anything type of persons working. Today morning i faced a very bad behavior of a employee, when i complained to the manager, he was neglected the complaint. So many years i was regular ioc customer, i was not seen like this type of service anywhere in bangalore. Request higher authority to look after, thank you

I am Tinku s/o Manohar lal. consumer No.[protected]. I had taken 6748 deposits in INDIAN OIL CORPORATION LTD. Branch (Dharamshala Gas Service, kotwali Bazaar. Dharamshala Distt. Kangra H.P- 176215 )and took gas connection on 24/04/19. They gave me gas stove, regulator and pipes and I was told that gas cylinders arrived on 27/04/2019 at 10:00 am On. 27/04/19, if you did not know, then the train was not there. They said the next day was coming. Today 30/04/19 was talked on the phone so Miss Behavior was told (I was not told if it came and not). Then in the branch, I was given a 2-3-day time. Please take any action.

Product name: indane gas state: tamil nadu city/district: tiruppur sir / madam, this is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection on dated 29/04/2019 at.08:11 pm through mobile sms “giveitup” and send toby one of my family members who is ignorant to understand english words. So, i request you kindly to deactivate this enrollment, my consumer no. [protected]. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the indane lpg gas connection details: consumer no:[protected]. Consumer name: iyammal. T distributor name: sabari indane gramin vitrak city/district:tiruppr with thanks ®ards, iyammalt email: [protected]@gmail.com

Hi,

I had applied for ro dealership under adv. Of petrol pump chayan for sc catagory and the location got canceled by company. The amount is not refunded to me, can you please help me to get it refunded?

Transaction summary
Order no.
[protected]
Transaction no.
[protected]
Payment date
03-dec-2018
Payment mode
Net banking
Amount paid (Inr)
2500
Purpose of payment
Application fee for selection of ro dealership

#2

Order no.
[protected]
Transaction no.
[protected]
Payment date
03-dec-2018
Payment mode
Credit card
Amount paid (Inr)
3000
Purpose of payment
Application fee for selection of ro dealership

Thanks,
-pravin.

I have a gas connection in name of suprabhat ray chattopadhyay which was also used in my aadhar vide gas connection no [protected] (Ioc) for add a/p ranaghat police qtr. Type iv qtr no iii.. (Ground floor) ranaghat, nadia as i am serving as s. I of wbp. But i rectify my aadhar in name of suprovat roy chatterjee s/o sukhadananda roy chatterjee of 84/1/2 nirupama devi road, berhampore, murshidabad. I want to fetch sv in dg locker but fail. Pls help me as i have not sufficient time to visit distributer.

Hello,
My consumer no. Is [protected] by the name of preeti koul.
On 19th april'19, i booked lpg and on 20th april'19 i got sms on my registered number, that cash memo no. [protected] of amount rs 711.50 has been generated for booking no. 676305 and cylinder shall be delivered shortly.
I waited till 22nd april, yet did not get my cylinder.
Then on 22nd april around 5pm, i called on indane customer care number and registered my complaint for delay in cylinder delivery against complaint no. 1-[protected], but no action response from them.
On 23rd april'19 i got sms on my registered mob no that cylinder is delivered, which actually till now i have not received.
I called up distributor and they informed me that they will be delivering me cylinder today (28th apr). This clearly looks like they used my booked cylinder somewhere else. When cash memo was already generated 8 days back they delivered it to someone else.
I need your help to look into this, as such incidents are very much common, distributors misuse the cylinders and consumers are suffered because of this.

I would need in written reason from the distributor - anand gas, as where they delivered my cylinder?

Hoping to get quick response from your team.
Thanks

I am indane consumer since 30 years and now settled in pune, maharastra after retired from army. My distributor m/s radha krishna indane (Distributor code 124829) gas agency in wanowarie is not providing online services thus creating difficulty in time consuming system of offline booking and cod. The distributor was online booking and payment were also easy but since last month no online services active of this distributor, also mobile app not working

Customer no.:46342
Agency name :guru gas agency

Booking no.:564963

Writing with frustration, i booked for gas refill on[protected] and got a booking confirmation message on[protected] stated it will be delivered shortly. Till now we hasn't received the cylinder and when we checked with the agency they are promising that it will be delivered on that day itself on each and every day and also i tired to contact with the agency manager and there is no proper response. This is not the first time, every month the same thing is happening and there is proper response from the agency and the agency manager tells us to change the agency and neither making a proper complaint nor responding for complaints or calls. Kindly take the necessary actions to rectify this issue.

Dear sir,
Hope you are well,

I would like to draw attention toward bad behavior with customer. I visited below named petrol pump which is located in ahmedabad, gujarat.
Indian oil petrol pump rajani automobiles kankaria

Staff refuse to accept paytm and any debit or visa card around 9:45pm.

Online and government give the permission till 11:00pm. I dont know why they not accept digital payment.

As our honorable prime minister try to do digitization and we people not support him in this process its really bad sign for us.

Proper action will boost normal citizen voice.

Thanks
Montu patel

Hello,

On 21 april, i placed refill request though phone and i got link for making payment online but after making payment transaction got failed and amount is deducted from my debit card with invalid error

I have already contact distributor and he says i have not received payment you will have to contact indane support

Then i contact indane support where you have a robot sitting and replaying...

Hi,

I booked gas on 22 apr 2018 through indane online gas booking service on www.indane.co.in. i made the payment in advance through netbanking. The amount is deducted from my account but gas cylinder was not booked.

Raised a complaint on the portal but no response from them yet.

Consumer no. [protected]
Bank transaction reference number is:[protected]Hdfc)

My distributor:...

I am professor dr s. K. Chakarvarti, resident of faridabad.
Today the 24th april 2019 at 11:20:49 am, i went to indian oil petrol pump auto care sector 12, sitec2 faridabad to get filed my car.
I requested for 13 litres of petrol but the operator filled only 3 litres. I asked why so? In response he told that he heard 3 litres. I said then make it 13 after bringing back to 0 reading but he continued with 3 reading and stopped at 10. When i objected to this he tried to be fool me saying that already 3 lit has been supplied. I shouted and scolded him for this sort of fraud and then he filled 3 more lit. You can see clearly how they cheat the customers. When asked his name he told pramod as his name which i doubt very much.
Further i was charged rs 950 for 13 litres which i think is overcharged as the current rate is rs 72.99.
The payment was made by debit card and the details of the voucher are as under:
Date: 24.4.19, time: 11.20.40 am
Invoice number:000624
Submitted for strict action

Dear sir

I tried to book gas on 21.4.19 from indane website. But transaction failed due to website error and amount of rs.725.00 debited from my debit card and gas booking not done. Distributor says booking not done. Not received any booking confirmation.

Pls resolve this issue and refund the amount back to my account. I want the amount of rs.725 back.

Lpg id 3 [protected]
Consumer status active
Consumer no 01042
Consumer name d. D. Chatterjee.

Transaction details as received by sms from sbi :_

Sbidrcard x6803 used for rs725.00 on21apr19 at00215056 txn#[protected].
Also screenshot attached.

Dear sir
Due to wrong click on "give up subsity" it

Has been activated. Pleas give me back

Subsity and kindly de-activate as soon as posible. And for this act of your kindness i shall remain ever greatfull and oblige.
Thanking you
Ragib mehboob sadiol
([protected])

My l. P. G cons no -"cx2627808" raisa

Indane service (271953), s. F. Road berenga, dist - cachar, state-assam.

Refill booked online for indane refill got failed but on the other hand Rs 714.67 debited from my sbi a/c to IOCL on 21/4/2019 vide Ref No.[protected] ... my indane customer id is[protected] and consumer no. Is CX 21570833 with Cauvery Indane Agency, Bangalore. I want my refill should be booked with the payment amount that has already been debited to IOCLon 21/4/2019 from my account. Kindly give me present status in this regard on my registered mobile by SMS to my registered mobile which is [protected]. I must let you know that i talked to cauvery indane agency, on 22/4/2019 on mobile here in at bangalore - 560036 but the proprietor expressed his inability to help me out for want of no information about this sort of refill booking or payment made status. Since my paid amount of Rs 714.67 through SBI net banking has already been credited to IOCL by debiting the amount from my saving account of SBI, and on the other hand my refill booking also has not got materialised as yet, I am constrained to lodge this complaint for a remedial course of action by IOC by liaison with the concerned gas agency so as to get me my refill promptly or else refund back my money into my saving account.

I was trying to make an online payment fro booking an indane gas cylinder. I made a payment of rs. 706.50 through the bhim upi app. The money got deducted from my bank account but i have not received any confirmation from indane and most likely i will have to pay them again while receiving the cylinder. I tried to lodge a complaint with indane with no avail. I want my money back. Thanks.

Complaint category
Sri ambiram indane gas agency — gas cylinder not deliver.
Writing with frustration, i booked for refill on 07th april 2019 and got a booking confirmation message stated like will be deliver within 3-5 days. But when i check to the office on 10th day, the checked and said it will be deliver within 2 days but it not delivered. I tried to contact with office landline, there is no response even they cancelled my refill. My cylinder got empty and again tried to reach out to the office and asked the status they said the bill was sent out..

They given a contact number, i called the delivery man, they said will be deliver today.. Afternoon i called... But not respons.

I had tried to booked online my indane lpg cylinder on 21 april 2019
During this process rs. 806 amount was debited from my bank account but gas booking was not made. Indane.co.in portal deducted amount of rs 806 after entering otp after that i got message "cannot connect server" and gas booking failed.

It has been more than 24 hours but neither have i received the refund nor i see any process initiated by hpgas to refund the same.
Kindly help me to sort it out this, its been pending more than a week time.
Name: kapil deo paswan
Consumer no: kb 1537
Amount paid: rs 806.00

I am a customer of indan gas and my agency is ajay agency, cmc coony backside, sathuvachari, velore-632009. My consumer no. Is [protected] in the name of mrs. Sasikala m, i would like to change the phone number for booking fo the indan gas from [protected] to [protected]. I would like to request you to kindly enter my new number for booking of indan gas [protected] in future.